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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00240862
Service Request Number: 21-00240862 • Address: 6500 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00240862
Address
6500 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T15:55:42.000
Updated Date
2023-06-09T02:08:15.000
Closed Date
2021-03-17T15:55:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74914594092044000,-96.71479360394669000)
Unique Key
500t000000icgKJAAY
21-00687810
Service Request Number: 21-00687810 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00687810
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T11:50:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T11:50:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74883631745732500,-96.83446689874990000)
Unique Key
500t000000oouuOAAQ
21-00849878
Service Request Number: 21-00849878 • Address: 8810 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00849878
Address
8810 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-15T12:56:37.000
Updated Date
2023-06-09T00:03:04.000
Closed Date
2021-09-15T12:56:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82182347585630000,-96.70770991559200000)
Unique Key
500t000000rJS0UAAW
21-00187685
Service Request Number: 21-00187685 • Address: 4000 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00187685
Address
4000 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-02T16:48:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-02T16:48:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81106004002647000,-96.81118034756071000)
Unique Key
500t000000hnNgUAAU
21-00761665
Service Request Number: 21-00761665 • Address: 4131 FLINTRIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00761665
Address
4131 FLINTRIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-14T07:51:18.000
Updated Date
2023-06-09T00:24:25.000
Closed Date
2021-08-14T07:51:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92075434303876600,-96.84015408555096000)
Unique Key
500t000000pwfiFAAQ
21-00387121
Service Request Number: 21-00387121 • Address: 10422 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
21-00387121
Address
10422 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-04-30T17:39:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-30T17:39:27.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88822106542310000,-96.76952257682045000)
Unique Key
500t000000lAzcDAAS
21-00827588
Service Request Number: 21-00827588 • Address: 3753 ROCKDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00827588
Address
3753 ROCKDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T06:52:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-08T06:52:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87683722832864000,-96.85402716935750000)
Unique Key
500t000000qvBcwAAE
21-00019465
Service Request Number: 21-00019465 • Address: 223 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00019465
Address
223 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-07T15:39:10.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-07T15:39:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74322789998471000,-96.82508972226103000)
Unique Key
500t000000edyI1AAI
21-00800194
Service Request Number: 21-00800194 • Address: MILITARY PKWY & ELVA AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00800194
Address
MILITARY PKWY & ELVA AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T12:44:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T12:44:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77229271866155400,-96.69764888011548000)
Unique Key
500t000000qWC0QAAW
21-00211576
Service Request Number: 21-00211576 • Address: 2600 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00211576
Address
2600 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-03-09T15:22:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T15:22:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70355853654508000,-96.78218410797462000)
Unique Key
500t000000iZpr7AAC
21-00208236
Service Request Number: 21-00208236 • Address: 1800 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00208236
Address
1800 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-03-08T17:18:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T17:18:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67712764852811000,-96.60104243310396000)
Unique Key
500t000000iZTrmAAG
21-00802029
Service Request Number: 21-00802029 • Address: 438 W LAURELAND RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00802029
Address
438 W LAURELAND RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T16:33:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T16:33:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67462122356021000,-96.82812766975154000)
Unique Key
500t000000qWPojAAG
20-01207597
Service Request Number: 20-01207597 • Address: 9600 BLANCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01207597
Address
9600 BLANCO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-15T15:16:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-15T15:16:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.63232764348743000,-96.74511364578191000)
Unique Key
500t000000dGAeoAAG
21-00753863
Service Request Number: 21-00753863 • Address: 5888 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00753863
Address
5888 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-15T14:15:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-15T14:15:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85923707949909600,-96.75384620719960000)
Unique Key
500t000000paU24AAE
21-00337083
Service Request Number: 21-00337083 • Address: 17101 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00337083
Address
17101 CAMPBELL RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:07:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T13:07:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.98375299062196000,-96.80618523605420000)
Unique Key
500t000000jz3kwAAA
20-01092590
Service Request Number: 20-01092590 • Address: MONTELEON CT & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01092590
Address
MONTELEON CT & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T16:51:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T16:51:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86355609689003000,-96.84565175359121000)
Unique Key
500t000000bkZqNAAU
21-00488207
Service Request Number: 21-00488207 • Address: HUDNALL ST & MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00488207
Address
HUDNALL ST & MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-29T23:29:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T23:29:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81833502526287000,-96.83285517301346000)
Unique Key
500t000000mhHIiAAM
21-00747919
Service Request Number: 21-00747919 • Address: 9583 BELINDA LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00747919
Address
9583 BELINDA LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-12T19:32:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T19:32:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75680411642747000,-96.65724583629977000)
Unique Key
500t000000pZamKAAS
21-00619022
Service Request Number: 21-00619022 • Address: 2415 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00619022
Address
2415 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T12:57:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T12:57:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84209403613503000,-96.67177016445139000)
Unique Key
500t000000nyy34AAA
21-00612308
Service Request Number: 21-00612308 • Address: 3400 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00612308
Address
3400 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-02T10:58:32.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-02T10:58:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82836546446116400,-96.74031257691760000)
Unique Key
500t000000lbPyrAAE
21-00401321
Service Request Number: 21-00401321 • Address: 4652 MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00401321
Address
4652 MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-05T11:39:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T11:39:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84415156991231000,-96.76756369657110000)
Unique Key
500t000000lChEzAAK
21-00764940
Service Request Number: 21-00764940 • Address: 1508 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00764940
Address
1508 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-18T14:25:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T14:25:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79993427940895000,-96.78035924454598000)
Unique Key
500t000000pxCvUAAU
20-01199492
Service Request Number: 20-01199492 • Address: 5600 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01199492
Address
5600 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T18:07:25.000
Updated Date
2023-06-09T03:22:29.000
Closed Date
2020-12-12T18:07:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92154682750073400,-96.81123198172119000)
Unique Key
500t000000dFE0zAAG
21-00439496
Service Request Number: 21-00439496 • Address: 1553 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00439496
Address
1553 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-16T21:31:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-16T21:31:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69899857860529000,-96.84650636435089000)
Unique Key
500t000000m9iJPAAY
21-00356247
Service Request Number: 21-00356247 • Address: E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00356247
Address
E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-21T16:03:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-21T16:03:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68385898113694000,-96.81455174691807000)
Unique Key
500t000000khfP3AAI
21-00181528
Service Request Number: 21-00181528 • Address: 2205 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00181528
Address
2205 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T11:31:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T11:31:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77766867210621600,-96.74787577326941000)
Unique Key
500t000000hmgQyAAI
20-01121428
Service Request Number: 20-01121428 • Address: 626 MUNCIE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01121428
Address
626 MUNCIE AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-13T11:43:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-13T11:43:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.77522499705586500,-96.83350784913218000)
Unique Key
500t000000bmPDgAAM
21-00876557
Service Request Number: 21-00876557 • Address: 15500 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00876557
Address
15500 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-24T13:09:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-24T13:09:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96059288759269000,-96.82091092990338000)
Unique Key
500t000000rj8HBAAY
21-00388297
Service Request Number: 21-00388297 • Address: 2400 MOONLIGHT AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00388297
Address
2400 MOONLIGHT AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-02T23:59:00.000
Status
Closed
Created Date
2021-05-01T14:02:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-01T14:02:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74685929516443000,-96.72360231810164000)
Unique Key
500t000000lB9JOAA0
21-00174583
Service Request Number: 21-00174583 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00174583
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T09:08:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T09:08:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77600367952683000,-96.79803310577852000)
Unique Key
500t000000hltucAAA
20-01112500
Service Request Number: 20-01112500 • Address: 1100 CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-01112500
Address
1100 CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-10T15:13:28.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-11-10T15:13:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76531799767546000,-96.78897639558882000)
Unique Key
500t000000blqA4AAI
21-00351817
Service Request Number: 21-00351817 • Address: WOLF ST & MCKINNON ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00351817
Address
WOLF ST & MCKINNON ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T14:32:37.000
Updated Date
2023-06-09T01:31:24.000
Closed Date
2021-04-20T14:32:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79619379315804000,-96.80946550931489000)
Unique Key
500t000000kgwk3AAA
21-00702244
Service Request Number: 21-00702244 • Address: 36001 L B J FWY WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00702244
Address
36001 L B J FWY WB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T18:38:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T18:38:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64754531327076000,-96.78149893440373000)
Unique Key
500t000000oqz1ZAAQ
21-00231488
Service Request Number: 21-00231488 • Address: 2615 GARAPAN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00231488
Address
2615 GARAPAN DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-15T20:36:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-15T20:36:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71666343653421000,-96.83526870455607000)
Unique Key
500t000000iblfeAAA
21-00076447
Service Request Number: 21-00076447 • Address: 3700 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00076447
Address
3700 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T16:00:40.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-23T16:00:40.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79210096599280000,-96.83451043434933000)
Unique Key
500t000000fcrA1AAI
21-00539158
Service Request Number: 21-00539158 • Address: 796 BLACKLAND CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00539158
Address
796 BLACKLAND CT, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-14T08:51:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-14T08:51:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.91188465544136000,-96.72890716041911000)
Unique Key
500t000000n0NsRAAU
21-00075528
Service Request Number: 21-00075528 • Address: 9129 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075528
Address
9129 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T17:04:44.000
Updated Date
2023-06-09T02:39:30.000
Closed Date
2021-01-25T17:04:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88388031631298000,-96.73544490796142000)
Unique Key
500t000000fciC2AAI
21-00103081
Service Request Number: 21-00103081 • Address: 5847 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00103081
Address
5847 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T09:40:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T09:40:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81305199588088000,-96.76667187957767000)
Unique Key
500t000000gLz4sAAC
21-00219158
Service Request Number: 21-00219158 • Address: 3020 EL TOVAR AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00219158
Address
3020 EL TOVAR AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T14:00:58.000
Updated Date
2023-06-09T02:14:57.000
Closed Date
2021-03-11T14:00:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71023064701513000,-96.87853799695431000)
Unique Key
500t000000iabfxAAA
21-00237768
Service Request Number: 21-00237768 • Address: 8800 TONAWANDA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00237768
Address
8800 TONAWANDA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T10:37:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T10:37:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74336319634365000,-96.67033964192254000)
Unique Key
500t000000icJAYAA2
21-00066192
Service Request Number: 21-00066192 • Address: CARDINAL DR & EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00066192
Address
CARDINAL DR & EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T18:43:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T18:43:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70506281602808000,-96.78323305917066000)
Unique Key
500t000000fbWoHAAU
21-00092051
Service Request Number: 21-00092051 • Address: 2403 LAGOW ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00092051
Address
2403 LAGOW ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T14:57:34.000
Updated Date
2023-06-09T02:26:32.000
Closed Date
2021-01-29T14:57:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77417525076503000,-96.74933124044482000)
Unique Key
500t000000fei74AAA
21-00447493
Service Request Number: 21-00447493 • Address: 14008 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00447493
Address
14008 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-18T14:44:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T14:44:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70040543035696600,-96.57204224352590000)
Unique Key
500t000000mAcuzAAC
21-00081923
Service Request Number: 21-00081923 • Address: 3010 BISBEE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00081923
Address
3010 BISBEE DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T12:04:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T12:04:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76559526656600000,-96.71453698475523000)
Unique Key
500t000000fdXleAAE
21-00563167
Service Request Number: 21-00563167 • Address: 5302 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00563167
Address
5302 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T18:09:37.000
Updated Date
2023-06-12T01:08:02.000
Closed Date
2021-06-18T18:09:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76934217176724000,-96.90552725935895000)
Unique Key
500t000000nNtzlAAC
21-00227313
Service Request Number: 21-00227313 • Address: 6713 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00227313
Address
6713 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-14T21:32:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-14T21:32:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80716569814540000,-96.74517136127078000)
Unique Key
500t000000ibKxxAAE
21-00381425
Service Request Number: 21-00381425 • Address: 4238 LAREN LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00381425
Address
4238 LAREN LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T12:39:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T12:39:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92074369868091600,-96.83698867391763000)
Unique Key
500t000000lAGu0AAG
21-00109035
Service Request Number: 21-00109035 • Address: 2718 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00109035
Address
2718 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T12:05:13.000
Updated Date
2023-06-09T02:34:45.000
Closed Date
2021-02-04T12:05:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75828443761906000,-96.65329124119343000)
Unique Key
500t000000gMZtRAAW
20-01230044
Service Request Number: 20-01230044 • Address: 3732 W NORTHWEST HWY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01230044
Address
3732 W NORTHWEST HWY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-23T16:33:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T16:33:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86113396703282000,-96.85432857689962000)
Unique Key
500t000000dyJLCAA2
21-00694555
Service Request Number: 21-00694555 • Address: MEADOWBROOK DR & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00694555
Address
MEADOWBROOK DR & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T07:09:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-28T07:09:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86563894712574600,-96.81834418294650000)
Unique Key
500t000000opukMAAQ
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