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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00280777
Service Request Number: 21-00280777 • Address: INDIAN RIDGE TRL & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00280777
Address
INDIAN RIDGE TRL & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-29T16:43:17.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-29T16:43:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65491266528886000,-96.84865085329580000)
Unique Key
500t000000jDtKsAAK
21-00248935
Service Request Number: 21-00248935 • Address: 1603 MAIN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00248935
Address
1603 MAIN ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-20T07:56:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-20T07:56:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78088992503341400,-96.79835693867089000)
Unique Key
500t000000jB1uyAAC
21-00753220
Service Request Number: 21-00753220 • Address: 11387 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00753220
Address
11387 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-14T23:36:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-14T23:36:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90346959897927000,-96.85643902152398000)
Unique Key
500t000000paNsYAAU
21-00511654
Service Request Number: 21-00511654 • Address: 9100 MANCHESTER DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00511654
Address
9100 MANCHESTER DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T12:47:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T12:47:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86475497096277000,-96.83275631024723000)
Unique Key
500t000000mjtZ8AAI
21-00878532
Service Request Number: 21-00878532 • Address: 2649 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
21-00878532
Address
2649 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-09-26T09:46:59.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-26T09:46:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71913805378774000,-96.85726423667278000)
Unique Key
500t000000rjVjYAAU
21-00475389
Service Request Number: 21-00475389 • Address: 3622 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00475389
Address
3622 DOROTHY AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T11:38:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T11:38:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82798048341628000,-96.82165307445557000)
Unique Key
500t000000mP7cIAAS
21-00485156
Service Request Number: 21-00485156 • Address: 8256 SAN BENITO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00485156
Address
8256 SAN BENITO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T14:45:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T14:45:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81142778165253000,-96.71548623833537000)
Unique Key
500t000000mQEAeAAO
21-00386221
Service Request Number: 21-00386221 • Address: 9528 ADELL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00386221
Address
9528 ADELL DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:53:46.000
Updated Date
2023-06-09T01:42:24.000
Closed Date
2021-04-30T14:53:46.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73588365094602000,-96.65852280875127000)
Unique Key
500t000000lAuNoAAK
21-00370281
Service Request Number: 21-00370281 • Address: 7770 ROBIN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00370281
Address
7770 ROBIN RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-04-26T16:30:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-26T16:30:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.85003709670030000,-96.82234043652768000)
Unique Key
500t000000l8maBAAQ
21-00394749
Service Request Number: 21-00394749 • Address: 3500 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00394749
Address
3500 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T09:49:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T09:49:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88057526313114000,-96.86189016345558000)
Unique Key
500t000000lBzelAAC
21-00151844
Service Request Number: 21-00151844 • Address: 637 N DENVER ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00151844
Address
637 N DENVER ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-18T18:10:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-18T18:10:44.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75416307616042000,-96.81915011528564000)
Unique Key
500t000000hBoX4AAK
21-00879841
Service Request Number: 21-00879841 • Address: 5932 FIRETHORN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00879841
Address
5932 FIRETHORN DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-27T10:48:54.000
Updated Date
2023-06-09T00:06:24.000
Closed Date
2021-09-27T10:48:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65127297392222000,-96.97177638367535000)
Unique Key
500t000000rjpgCAAQ
20-01229089
Service Request Number: 20-01229089 • Address: 9600 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01229089
Address
9600 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T14:11:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T14:11:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84970271678706000,-96.87745318691313000)
Unique Key
500t000000dyGAWAA2
20-01041231
Service Request Number: 20-01041231 • Address: S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01041231
Address
S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-18T23:59:00.000
Status
Closed
Created Date
2020-10-17T16:32:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-17T16:32:34.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70581579397899000,-96.85715776039832000)
Unique Key
500t000000aTkzDAAS
21-00808477
Service Request Number: 21-00808477 • Address: 1202 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00808477
Address
1202 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T13:32:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T13:32:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72020747107938000,-96.84205291918249000)
Unique Key
500t000000qXOwXAAW
21-00360583
Service Request Number: 21-00360583 • Address: 2255 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00360583
Address
2255 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T18:56:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T18:56:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80135711241819500,-96.79049025004741000)
Unique Key
500t000000kiIAxAAM
21-00632109
Service Request Number: 21-00632109 • Address: 3803 SAM CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00632109
Address
3803 SAM CIR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-08T15:23:05.000
Updated Date
2023-06-12T01:12:54.000
Closed Date
2021-07-08T15:23:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70018492839325600,-96.88349424466992000)
Unique Key
500t000000o0gmVAAQ
21-00681588
Service Request Number: 21-00681588 • Address: ELLSWORTH AVE & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00681588
Address
ELLSWORTH AVE & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-23T13:26:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-23T13:26:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83378740526526000,-96.75515272333189000)
Unique Key
500t000000oo4x2AAA
21-00117920
Service Request Number: 21-00117920 • Address: 931 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00117920
Address
931 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-08T08:55:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-08T08:55:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75433370880584500,-96.83763218135537000)
Unique Key
500t000000gNTBhAAO
21-00319510
Service Request Number: 21-00319510 • Address: 2100 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00319510
Address
2100 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T15:37:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T15:37:13.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65343183044914000,-96.78731161902161000)
Unique Key
500t000000jxHOMAA2
21-00020903
Service Request Number: 21-00020903 • Address: 900 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
21-00020903
Address
900 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T07:17:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T07:17:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76740591026495500,-96.80535725030606000)
Unique Key
500t000000ee7SjAAI
21-00878958
Service Request Number: 21-00878958 • Address: 10207 ROYAL HIGHLANDS DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00878958
Address
10207 ROYAL HIGHLANDS DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-26T21:25:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-26T21:25:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88830309466106000,-96.72305304938146000)
Unique Key
500t000000rjctfAAA
21-00650294
Service Request Number: 21-00650294 • Address: 4426 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00650294
Address
4426 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T11:21:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T11:21:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84014148692449000,-96.77155352006126000)
Unique Key
500t000000oK4b1AAC
21-00577964
Service Request Number: 21-00577964 • Address: 6119 BLUFF POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00577964
Address
6119 BLUFF POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T12:53:09.000
Updated Date
2023-06-12T01:18:15.000
Closed Date
2021-06-23T12:53:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96140172443783000,-96.80113781644937000)
Unique Key
500t000000nPalkAAC
21-00409102
Service Request Number: 21-00409102 • Address: 1037 CLERMONT AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00409102
Address
1037 CLERMONT AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T14:56:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T14:56:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80287612896470000,-96.74039952978839000)
Unique Key
500t000000lcmIbAAI
21-00679372
Service Request Number: 21-00679372 • Address: NORTHCLIFF DR & N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00679372
Address
NORTHCLIFF DR & N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T00:07:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-23T00:07:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.84574241640834000,-96.71261254867422000)
Unique Key
500t000000onmErAAI
21-00779889
Service Request Number: 21-00779889 • Address: 10804 RUTH ANN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00779889
Address
10804 RUTH ANN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T15:27:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T15:27:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83684255739303000,-96.65991273813927000)
Unique Key
500t000000pzQWEAA2
21-00800545
Service Request Number: 21-00800545 • Address: 2315 KINGSWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00800545
Address
2315 KINGSWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T11:23:59.000
Updated Date
2023-06-09T00:20:45.000
Closed Date
2021-08-30T11:23:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80016564985085000,-96.71499421121251000)
Unique Key
500t000000qWF4qAAG
21-00174266
Service Request Number: 21-00174266 • Address: 3719 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00174266
Address
3719 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-25T17:20:38.000
Updated Date
2023-06-09T02:17:23.000
Closed Date
2021-02-25T17:20:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76226981609162400,-96.76321738450555000)
Unique Key
500t000000hlpt0AAA
21-00455848
Service Request Number: 21-00455848 • Address: 16000 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00455848
Address
16000 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-20T12:45:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T12:45:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96452118886783000,-96.80119071855400000)
Unique Key
500t000000mC1yAAAS
20-01217283
Service Request Number: 20-01217283 • Address: N COLLETT AVE & SWISS AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-01217283
Address
N COLLETT AVE & SWISS AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-21T00:59:00.000
Status
Closed
Created Date
2020-12-19T10:10:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-19T10:10:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80283774648693000,-96.76914934651860000)
Unique Key
500t000000dHCGEAA4
21-00544075
Service Request Number: 21-00544075 • Address: 3200 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00544075
Address
3200 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T08:34:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T08:34:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89677273053156600,-96.86999281559795000)
Unique Key
500t000000n0wqVAAQ
21-00296087
Service Request Number: 21-00296087 • Address: 6063 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00296087
Address
6063 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-02T14:35:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T14:35:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77334690472475000,-96.71644414608264000)
Unique Key
500t000000jvAPgAAM
21-00660410
Service Request Number: 21-00660410 • Address: N CENTRAL EXPY SB & MIDPARK RD, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00660410
Address
N CENTRAL EXPY SB & MIDPARK RD, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T07:46:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T07:46:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93485391021338400,-96.75243802221817000)
Unique Key
500t000000oLbQUAA0
21-00501439
Service Request Number: 21-00501439 • Address: 3981 ROYAL PALMS CT, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00501439
Address
3981 ROYAL PALMS CT, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-03T09:39:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T09:39:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91319534624967000,-96.84646888455595000)
Unique Key
500t000000mioRAAAY
20-01081110
Service Request Number: 20-01081110 • Address: 7640 W GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01081110
Address
7640 W GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-31T23:59:00.000
Status
Closed
Created Date
2020-10-30T18:28:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-30T18:28:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84872606689814000,-96.81899888971377000)
Unique Key
500t000000bjmQNAAY
21-00829412
Service Request Number: 21-00829412 • Address: 7152 E GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00829412
Address
7152 E GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T20:25:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T20:25:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84470669208377000,-96.81639775221905000)
Unique Key
500t000000qvPvVAAU
21-00444326
Service Request Number: 21-00444326 • Address: 1608 DANUBE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00444326
Address
1608 DANUBE DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T15:33:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T15:33:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72805200688862500,-96.80045235568724000)
Unique Key
500t000000mAH37AAG
21-00089065
Service Request Number: 21-00089065 • Address: COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00089065
Address
COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T10:57:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T10:57:56.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77674758384856000,-96.81345152883797000)
Unique Key
500t000000fePSMAA2
21-00074859
Service Request Number: 21-00074859 • Address: 2306 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00074859
Address
2306 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T15:46:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T15:46:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81440609661824000,-96.73462416087494000)
Unique Key
500t000000fceorAAA
20-01157290
Service Request Number: 20-01157290 • Address: BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01157290
Address
BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T19:25:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-25T19:25:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95398809454495400,-96.81851103760170000)
Unique Key
500t000000cZLUrAAO
21-00180534
Service Request Number: 21-00180534 • Address: 5200 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00180534
Address
5200 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-28T18:25:04.000
Updated Date
2023-06-09T02:20:01.000
Closed Date
2021-02-28T18:25:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85115609410636000,-96.82279583496373000)
Unique Key
500t000000hmWmuAAE
21-00839497
Service Request Number: 21-00839497 • Address: 1317 INWOOD RD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00839497
Address
1317 INWOOD RD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-12T18:11:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-12T18:11:20.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80682804482099000,-96.85239671599766000)
Unique Key
500t000000qww31AAA
21-00706942
Service Request Number: 21-00706942 • Address: 329 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00706942
Address
329 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-07-31T11:45:07.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-31T11:45:07.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85159584315301400,-96.71703915266319000)
Unique Key
500t000000p8Ra1AAE
21-00669407
Service Request Number: 21-00669407 • Address: 2802 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00669407
Address
2802 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T14:20:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T14:20:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82276777363821000,-96.83308123707074000)
Unique Key
500t000000oN63yAAC
21-00186866
Service Request Number: 21-00186866 • Address: 130 S CISCO ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00186866
Address
130 S CISCO ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-03-02T14:46:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T14:46:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79296380188243000,-96.76496841798912000)
Unique Key
500t000000hnICPAA2
20-01209072
Service Request Number: 20-01209072 • Address: 8200 ROYAL LN, DALLAS, TX, 75243 • City Council District: 13
Service Request Number
20-01209072
Address
8200 ROYAL LN, DALLAS, TX, 75243
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-16T12:31:00.000
Updated Date
2023-06-09T03:08:25.000
Closed Date
2020-12-16T12:31:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89848637759972400,-96.76363050290310000)
Unique Key
500t000000dGKE8AAO
21-00317963
Service Request Number: 21-00317963 • Address: MIDWAY RD & CEDARVIEW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00317963
Address
MIDWAY RD & CEDARVIEW RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed
Created Date
2021-04-09T11:36:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-09T11:36:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00156079632692000,-96.84389375829325000)
Unique Key
500t000000jxAaBAAU
21-00174624
Service Request Number: 21-00174624 • Address: 4230 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00174624
Address
4230 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-25T15:17:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-25T15:17:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72030190791648000,-96.88877366889321000)
Unique Key
500t000000hlu1pAAA
21-00714814
Service Request Number: 21-00714814 • Address: 5211 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00714814
Address
5211 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T12:08:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T12:08:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83005374928978000,-96.78089019020912000)
Unique Key
500t000000p9eA1AAI
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