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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00114733
Service Request Number: 21-00114733 • Address: 10327 BARONNE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00114733
Address
10327 BARONNE CIR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T17:09:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T17:09:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86110874138372400,-96.70497718667869000)
Unique Key
500t000000gN6RKAA0
21-00308022
Service Request Number: 21-00308022 • Address: 3000 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00308022
Address
3000 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T21:33:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T21:33:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87581831090195500,-96.87614908617951000)
Unique Key
500t000000jwFwBAAU
21-00816244
Service Request Number: 21-00816244 • Address: 700 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00816244
Address
700 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-03T14:20:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-03T14:20:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74175582617010000,-96.80298704076765000)
Unique Key
500t000000qtViCAAU
21-00415166
Service Request Number: 21-00415166 • Address: ROYAL LN & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00415166
Address
ROYAL LN & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T06:29:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-10T06:29:22.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89492397728789500,-96.80942016867147000)
Unique Key
500t000000ldSJMAA2
21-00476930
Service Request Number: 21-00476930 • Address: 10037 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00476930
Address
10037 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T15:18:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T15:18:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88176007847504000,-96.87725037506644000)
Unique Key
500t000000mPIHFAA4
21-00182396
Service Request Number: 21-00182396 • Address: 3730 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00182396
Address
3730 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-03-01T13:49:06.000
Updated Date
2023-06-09T02:20:20.000
Closed Date
2021-03-01T13:49:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75561647048641600,-96.77082375692105000)
Unique Key
500t000000hmmJaAAI
21-00672061
Service Request Number: 21-00672061 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00672061
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-21T09:48:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T09:48:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71489371181368000,-96.76484686459008000)
Unique Key
500t000000oNVTVAA4
21-00484026
Service Request Number: 21-00484026 • Address: 947 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00484026
Address
947 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T16:17:56.000
Updated Date
2023-06-09T01:01:43.000
Closed Date
2021-05-27T16:17:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79416878879371000,-96.77734138125308000)
Unique Key
500t000000mQ7A6AAK
21-00447326
Service Request Number: 21-00447326 • Address: 4435 TWIN POST RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00447326
Address
4435 TWIN POST RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-18T14:25:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T14:25:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91984607401787000,-96.83330346553633000)
Unique Key
500t000000mAceHAAS
21-00415519
Service Request Number: 21-00415519 • Address: 595 E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00415519
Address
595 E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T08:45:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T08:45:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83536506029563600,-96.71431639033936000)
Unique Key
500t000000ldW31AAE
21-00392548
Service Request Number: 21-00392548 • Address: 2819 MEDILL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00392548
Address
2819 MEDILL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T13:53:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T13:53:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77432734411578000,-96.76643360256261000)
Unique Key
500t000000lBj0tAAC
21-00178912
Service Request Number: 21-00178912 • Address: 115 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00178912
Address
115 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-27T14:37:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-27T14:37:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86010328761712000,-96.71255155297361000)
Unique Key
500t000000hmKKyAAM
21-00169916
Service Request Number: 21-00169916 • Address: 7402 KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00169916
Address
7402 KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T22:58:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T22:58:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84649245113258000,-96.82607167165511000)
Unique Key
500t000000hlMz8AAE
20-01035418
Service Request Number: 20-01035418 • Address: 9012 NEWHALL ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01035418
Address
9012 NEWHALL ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T14:30:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T14:30:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63872133406658000,-96.83856810085618000)
Unique Key
500t000000aTS2PAAW
20-01248786
Service Request Number: 20-01248786 • Address: 3619 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01248786
Address
3619 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-12-30T22:03:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-30T22:03:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72396542457608600,-96.87951234980768000)
Unique Key
500t000000dzvPbAAI
21-00372094
Service Request Number: 21-00372094 • Address: 4700 BALDWIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00372094
Address
4700 BALDWIN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T09:26:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T09:26:49.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.77873515513355000,-96.74395395408683000)
Unique Key
500t000000l90cCAAQ
21-00298264
Service Request Number: 21-00298264 • Address: 1518 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00298264
Address
1518 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-03T12:49:35.000
Updated Date
2023-06-09T01:55:57.000
Closed Date
2021-04-03T12:49:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72927853698394000,-96.82269507435205000)
Unique Key
500t000000jvJYOAA2
21-00121222
Service Request Number: 21-00121222 • Address: FREESTONE CIR & VINLAND ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00121222
Address
FREESTONE CIR & VINLAND ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-02-08T17:27:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-08T17:27:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78929980275469000,-96.68674973327022000)
Unique Key
500t000000gNm7hAAC
21-00778402
Service Request Number: 21-00778402 • Address: 3216 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00778402
Address
3216 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T11:06:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T11:06:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88729788909504000,-96.86992492703776000)
Unique Key
500t000000pzChPAAU
21-00715665
Service Request Number: 21-00715665 • Address: 8202 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00715665
Address
8202 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T14:31:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T14:31:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72224376844780000,-96.68070656494113000)
Unique Key
500t000000p9mUoAAI
21-00576969
Service Request Number: 21-00576969 • Address: 10441 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00576969
Address
10441 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:49:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T10:49:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88888878031393400,-96.87617731510544000)
Unique Key
500t000000nPTmRAAW
20-01171889
Service Request Number: 20-01171889 • Address: 2646 KLONDIKE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01171889
Address
2646 KLONDIKE DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-02T15:44:52.000
Updated Date
2023-06-09T03:16:35.000
Closed Date
2020-12-02T15:44:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81876207729304000,-96.66970623361517000)
Unique Key
500t000000caph1AAA
20-01202522
Service Request Number: 20-01202522 • Address: FORT WORTH AVE & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01202522
Address
FORT WORTH AVE & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-12-14T14:30:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-14T14:30:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76975522508867000,-96.83607880219174000)
Unique Key
500t000000dFcylAAC
21-00129825
Service Request Number: 21-00129825 • Address: S COCKRELL HILL RD & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00129825
Address
S COCKRELL HILL RD & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2021-02-10T20:00:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-10T20:00:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72034816782912000,-96.89155088218830000)
Unique Key
500t000000gOedEAAS
21-00798527
Service Request Number: 21-00798527 • Address: 2647 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00798527
Address
2647 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T08:17:07.000
Updated Date
2023-06-09T00:20:33.000
Closed Date
2021-08-30T08:17:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71547096738330000,-96.81348543896382000)
Unique Key
500t000000qVypjAAC
21-00235792
Service Request Number: 21-00235792 • Address: 5714 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00235792
Address
5714 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T17:06:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-16T17:06:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89227252031683000,-96.80759712333172000)
Unique Key
500t000000ic7XFAAY
21-00094754
Service Request Number: 21-00094754 • Address: 607 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00094754
Address
607 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-02-01T09:44:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-01T09:44:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65014774932860000,-96.83152846505740000)
Unique Key
500t000000gL30TAAS
21-00635470
Service Request Number: 21-00635470 • Address: 7410 BRIERFIELD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00635470
Address
7410 BRIERFIELD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T11:48:17.000
Updated Date
2023-06-09T00:46:10.000
Closed Date
2021-07-09T11:48:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65919847002985000,-96.82455857706444000)
Unique Key
500t000000o17A5AAI
21-00591076
Service Request Number: 21-00591076 • Address: 9443 ROCKBROOK DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00591076
Address
9443 ROCKBROOK DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-26T18:21:06.000
Updated Date
2023-06-12T01:09:27.000
Closed Date
2021-06-26T18:21:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86848738899702500,-96.83017045049272000)
Unique Key
500t000000lYjccAAC
20-01230078
Service Request Number: 20-01230078 • Address: 6301 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01230078
Address
6301 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-23T16:39:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T16:39:53.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.97708114629404000,-96.79879246737770000)
Unique Key
500t000000dyKFTAA2
21-00505520
Service Request Number: 21-00505520 • Address: 5817 PRESTON VALLEY DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00505520
Address
5817 PRESTON VALLEY DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T13:51:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T13:51:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93836797443228000,-96.80671318698286000)
Unique Key
500t000000mjJBZAA2
21-00380038
Service Request Number: 21-00380038 • Address: 3351 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00380038
Address
3351 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T08:51:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T08:51:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88643233469002000,-96.86533637471088000)
Unique Key
500t000000lA66GAAS
21-00167619
Service Request Number: 21-00167619 • Address: 2843 BRISTOL DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00167619
Address
2843 BRISTOL DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-02-24T12:54:04.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-02-24T12:54:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71369906742937000,-96.83184934573033000)
Unique Key
500t000000hl6RPAAY
21-00825151
Service Request Number: 21-00825151 • Address: S RIVERFRONT BLVD & CORINTH ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00825151
Address
S RIVERFRONT BLVD & CORINTH ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-07T17:57:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T17:57:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75985950281492000,-96.79428012093113000)
Unique Key
500t000000qulPNAAY
20-00989238
Service Request Number: 20-00989238 • Address: 2862 RIPPLEWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00989238
Address
2862 RIPPLEWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-01T15:20:36.000
Updated Date
2023-06-09T03:54:36.000
Closed Date
2020-10-01T15:20:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81136489873550500,-96.69094299325856000)
Unique Key
500t000000Zl2baAAB
21-00083619
Service Request Number: 21-00083619 • Address: 9905 MIXON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00083619
Address
9905 MIXON DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T16:55:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T16:55:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87688903751767000,-96.85249967844840000)
Unique Key
500t000000fdkXHAAY
21-00810854
Service Request Number: 21-00810854 • Address: W NORTHWEST HWY & EDGEMERE RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00810854
Address
W NORTHWEST HWY & EDGEMERE RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T09:18:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T09:18:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86561684750888000,-96.79548540083061000)
Unique Key
500t000000qXkatAAC
21-00717684
Service Request Number: 21-00717684 • Address: 9100 MANCHESTER DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00717684
Address
9100 MANCHESTER DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-04T08:43:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T08:43:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86475497096277000,-96.83275631024723000)
Unique Key
500t000000pA6g7AAC
21-00461107
Service Request Number: 21-00461107 • Address: 3417 KEYRIDGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00461107
Address
3417 KEYRIDGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T14:49:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T14:49:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68329047396968400,-96.76348967535908000)
Unique Key
500t000000mCeV7AAK
21-00353123
Service Request Number: 21-00353123 • Address: INWOOD RD & MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00353123
Address
INWOOD RD & MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-04-20T23:05:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-20T23:05:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82136488283068000,-96.83649059883835000)
Unique Key
500t000000khARwAAM
20-01227654
Service Request Number: 20-01227654 • Address: 10611 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01227654
Address
10611 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-22T11:01:11.000
Updated Date
2023-06-09T02:48:50.000
Closed Date
2020-12-22T11:01:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.83916940860485000,-96.68833318907298000)
Unique Key
500t000000dyAbaAAE
20-01107724
Service Request Number: 20-01107724 • Address: 4130 FORTUNE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01107724
Address
4130 FORTUNE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-10T10:57:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-10T10:57:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69429453602956000,-96.81565920330235000)
Unique Key
500t000000blZRUAA2
21-00247687
Service Request Number: 21-00247687 • Address: MEADOW SPRING LN & LOCHSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00247687
Address
MEADOW SPRING LN & LOCHSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T15:18:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T15:18:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85992087278965000,-96.69739398210359000)
Unique Key
500t000000jAvkJAAS
21-00752164
Service Request Number: 21-00752164 • Address: 9445 SPRING HOLLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00752164
Address
9445 SPRING HOLLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-14T10:38:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-14T10:38:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90019802517075000,-96.73487965793045000)
Unique Key
500t000000paF2PAAU
21-00415269
Service Request Number: 21-00415269 • Address: 8243 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00415269
Address
8243 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T07:47:10.000
Updated Date
2023-06-09T01:40:39.000
Closed Date
2021-05-10T07:47:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72251375256680500,-96.67985586104325000)
Unique Key
500t000000ldTw0AAE
20-01164338
Service Request Number: 20-01164338 • Address: 1800 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01164338
Address
1800 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:32:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:32:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72634434189765000,-96.80860351773762000)
Unique Key
500t000000ca1gCAAQ
21-00253135
Service Request Number: 21-00253135 • Address: S PRAIRIE CREEK RD & C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00253135
Address
S PRAIRIE CREEK RD & C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-22T12:20:31.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-22T12:20:31.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70436322749389000,-96.66561960809992000)
Unique Key
500t000000jBSSTAA4
21-00308246
Service Request Number: 21-00308246 • Address: 6000 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00308246
Address
6000 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T15:15:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T15:15:15.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90216059407886000,-96.80387860422557000)
Unique Key
500t000000jwJEJAA2
21-00548654
Service Request Number: 21-00548654 • Address: 3516 ROCKBLUFF DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00548654
Address
3516 ROCKBLUFF DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-06-16T00:14:12.000
Updated Date
2023-06-12T01:21:55.000
Closed Date
2021-06-16T00:14:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76735404765598500,-96.69271633363854000)
Unique Key
500t000000n1RehAAE
21-00825720
Service Request Number: 21-00825720 • Address: E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00825720
Address
E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T08:05:33.000
Updated Date
2023-06-09T00:26:39.000
Closed Date
2021-09-08T08:05:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68385898113694000,-96.81455174691807000)
Unique Key
500t000000quvLfAAI
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