311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00244758
Service Request Number: 21-00244758 • Address: 2450 SURREY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00244758
Address
2450 SURREY AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-18T20:01:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-18T20:01:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73354996050502000,-96.79755295283623000)
Unique Key
500t000000id5LhAAI
21-00570115
Service Request Number: 21-00570115 • Address: 3011 MESA VIEW DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00570115
Address
3011 MESA VIEW DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-21T15:22:53.000
Updated Date
2023-06-12T01:05:36.000
Closed Date
2021-06-21T15:22:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66105802876609000,-96.77382788939164000)
Unique Key
500t000000nOeuAAAS
21-00697759
Service Request Number: 21-00697759 • Address: 2200 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00697759
Address
2200 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-28T16:26:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-28T16:26:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81605252667987600,-96.76357129598456000)
Unique Key
500t000000oqLGCAA2
20-01079969
Service Request Number: 20-01079969 • Address: 1125 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01079969
Address
1125 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-31T23:59:00.000
Status
Closed
Created Date
2020-10-30T14:27:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-30T14:27:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72276400802329000,-96.80865572966138000)
Unique Key
500t000000bjjHgAAI
21-00387173
Service Request Number: 21-00387173 • Address: 3700 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00387173
Address
3700 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed
Created Date
2021-04-30T18:00:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-30T18:00:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80846306057452000,-96.80773254925610000)
Unique Key
500t000000lAzz2AAC
21-00241555
Service Request Number: 21-00241555 • Address: 610 W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00241555
Address
610 W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-18T09:40:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-18T09:40:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69314338174517000,-96.58178867329835000)
Unique Key
500t000000iclI7AAI
20-01189298
Service Request Number: 20-01189298 • Address: 6139 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01189298
Address
6139 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T18:11:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T18:11:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77277235599347400,-96.71470288063308000)
Unique Key
500t000000bNBGZAA4
21-00470864
Service Request Number: 21-00470864 • Address: 4636 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00470864
Address
4636 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-25T11:18:11.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T11:18:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71624897006102000,-96.74772637593716000)
Unique Key
500t000000mNfU0AAK
21-00442565
Service Request Number: 21-00442565 • Address: 9550 ALTA MIRA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00442565
Address
9550 ALTA MIRA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:18:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T14:18:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82874853247287000,-96.69597088603452000)
Unique Key
500t000000mA4qwAAC
21-00513904
Service Request Number: 21-00513904 • Address: 659 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00513904
Address
659 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T13:56:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T13:56:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69457574396563600,-96.83379576814585000)
Unique Key
500t000000ml1g8AAA
21-00357599
Service Request Number: 21-00357599 • Address: 6831 HIGHSPIRE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00357599
Address
6831 HIGHSPIRE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T09:02:29.000
Updated Date
2023-06-09T01:32:23.000
Closed Date
2021-04-22T09:02:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74016617563158600,-96.70486838442501000)
Unique Key
500t000000khtnKAAQ
21-00459263
Service Request Number: 21-00459263 • Address: 9609 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00459263
Address
9609 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T10:01:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T10:01:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73431785067582000,-96.65597312725225000)
Unique Key
500t000000mCQPRAA4
21-00713376
Service Request Number: 21-00713376 • Address: 4050 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00713376
Address
4050 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T08:15:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T08:15:20.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72247831699953500,-96.88504595090717000)
Unique Key
500t000000p9SBRAA2
21-00809534
Service Request Number: 21-00809534 • Address: 9920 SANTA GARZA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00809534
Address
9920 SANTA GARZA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T16:24:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T16:24:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82602090111840000,-96.65910036633832000)
Unique Key
500t000000qXW47AAG
21-00705966
Service Request Number: 21-00705966 • Address: 200 CADIZ ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00705966
Address
200 CADIZ ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-30T18:24:14.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-30T18:24:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76629858866729000,-96.80343122353526000)
Unique Key
500t000000p8IapAAE
21-00192852
Service Request Number: 21-00192852 • Address: 3500 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00192852
Address
3500 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-03T18:44:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-03T18:44:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80985589849029000,-96.80286680784448000)
Unique Key
500t000000hntcbAAA
21-00639271
Service Request Number: 21-00639271 • Address: 2400 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00639271
Address
2400 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-11T12:25:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-11T12:25:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.64972656545844000,-96.85725723237435000)
Unique Key
500t000000o1hueAAA
20-01159583
Service Request Number: 20-01159583 • Address: 11699 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01159583
Address
11699 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-27T16:50:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-27T16:50:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90644021774259000,-96.86629248067935000)
Unique Key
500t000000cZWAmAAO
21-00123098
Service Request Number: 21-00123098 • Address: 12186 LOCHWOOD BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00123098
Address
12186 LOCHWOOD BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-25T00:59:00.000
Status
Closed
Created Date
2021-02-09T11:38:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-09T11:38:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86141593527187000,-96.69278780147610000)
Unique Key
500t000000gNzMcAAK
21-00789599
Service Request Number: 21-00789599 • Address: 969 TERMINAL ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00789599
Address
969 TERMINAL ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-08-26T10:18:18.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-26T10:18:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.77024356221794000,-96.80033168891363000)
Unique Key
500t000000qUP3kAAG
21-00748714
Service Request Number: 21-00748714 • Address: LAZY RIVER DR & MOONGLOW DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00748714
Address
LAZY RIVER DR & MOONGLOW DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-14T23:59:00.000
Status
Closed
Created Date
2021-08-13T09:21:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-13T09:21:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67089325518022500,-96.79609039704260000)
Unique Key
500t000000pZkKfAAK
21-00285774
Service Request Number: 21-00285774 • Address: 7900 UMPHRESS RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00285774
Address
7900 UMPHRESS RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T14:55:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T14:55:49.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74268640085676000,-96.68717112579996000)
Unique Key
500t000000jEMCJAA4
21-00774346
Service Request Number: 21-00774346 • Address: BUDTIME LN & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00774346
Address
BUDTIME LN & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-20T19:35:22.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-20T19:35:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73076092005345000,-96.64846647175330000)
Unique Key
500t000000pyXMmAAM
21-00125094
Service Request Number: 21-00125094 • Address: 6200 CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00125094
Address
6200 CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-09T14:07:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-09T14:07:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91693328808892000,-96.79943718315381000)
Unique Key
500t000000gO9YaAAK
21-00375552
Service Request Number: 21-00375552 • Address: 16016 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00375552
Address
16016 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-25T23:15:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T23:15:19.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96505467213124000,-96.80051813364447000)
Unique Key
500t000000l9T9fAAE
20-01102476
Service Request Number: 20-01102476 • Address: ARBORGATE DR & FAIRGLEN DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01102476
Address
ARBORGATE DR & FAIRGLEN DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T18:04:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T18:04:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88388703143553500,-96.73723336119882000)
Unique Key
500t000000blB3zAAE
21-00193886
Service Request Number: 21-00193886 • Address: SKILLMAN ST & AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00193886
Address
SKILLMAN ST & AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-04T10:29:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T10:29:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89862931862118000,-96.71908615435240000)
Unique Key
500t000000ho2uCAAQ
21-00216890
Service Request Number: 21-00216890 • Address: 185 N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00216890
Address
185 N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-10T20:31:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-10T20:31:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78170662330019500,-96.79736759301954000)
Unique Key
500t000000iaNwwAAE
21-00847403
Service Request Number: 21-00847403 • Address: 800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847403
Address
800 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-14T21:47:33.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-14T21:47:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76713640183001000,-96.83578462701270000)
Unique Key
500t000000rJ3RaAAK
21-00445679
Service Request Number: 21-00445679 • Address: 3356 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00445679
Address
3356 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-18T10:21:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-18T10:21:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70666701762588000,-96.84409923777099000)
Unique Key
500t000000mAR8vAAG
21-00275903
Service Request Number: 21-00275903 • Address: 14120 NOEL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00275903
Address
14120 NOEL RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-28T19:20:33.000
Updated Date
2023-06-09T01:58:47.000
Closed Date
2021-03-28T19:20:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94008183847841000,-96.81786901809619000)
Unique Key
500t000000jDRpEAAW
21-00273201
Service Request Number: 21-00273201 • Address: 1340 MANUFACTURING ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00273201
Address
1340 MANUFACTURING ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T21:55:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-26T21:55:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79732061512730500,-96.82985035436192000)
Unique Key
500t000000jDCXbAAO
21-00270732
Service Request Number: 21-00270732 • Address: 921 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00270732
Address
921 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T11:47:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T11:47:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77306404788616600,-96.83701299857975000)
Unique Key
500t000000jD1bcAAC
21-00367033
Service Request Number: 21-00367033 • Address: 1936 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00367033
Address
1936 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-26T07:35:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-26T07:35:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78693044748688000,-96.85184922469236000)
Unique Key
500t000000kjCpwAAE
21-00285359
Service Request Number: 21-00285359 • Address: BUDD ST & S CENTRAL EXPY SB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00285359
Address
BUDD ST & S CENTRAL EXPY SB, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-03-31T08:13:58.000
Updated Date
2023-06-09T01:51:55.000
Closed Date
2021-03-31T08:13:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73994064085139400,-96.75767862007936000)
Unique Key
500t000000jEKQ5AAO
21-00038415
Service Request Number: 21-00038415 • Address: DAVENPORT RD & WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00038415
Address
DAVENPORT RD & WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2021-01-13T15:46:15.000
Updated Date
2023-06-09T02:55:56.000
Closed Date
2021-01-13T15:46:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99398805724133000,-96.79370756562668000)
Unique Key
500t000000eg1irAAA
21-00442064
Service Request Number: 21-00442064 • Address: 200 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00442064
Address
200 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T12:58:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T12:58:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74929481038548000,-96.82472343731370000)
Unique Key
500t000000mA0fKAAS
21-00247704
Service Request Number: 21-00247704 • Address: MEADOW SPRING LN & SCOTSPRING LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00247704
Address
MEADOW SPRING LN & SCOTSPRING LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T15:21:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T15:21:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85908575024482000,-96.69746049941689000)
Unique Key
500t000000jAvpOAAS
21-00766533
Service Request Number: 21-00766533 • Address: 1699 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00766533
Address
1699 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:53:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T15:53:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74871128133316500,-96.79933921625035000)
Unique Key
500t000000pxRIBAA2
21-00570523
Service Request Number: 21-00570523 • Address: N PRAIRIE CREEK RD & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00570523
Address
N PRAIRIE CREEK RD & MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-22T07:07:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-22T07:07:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76846683320578000,-96.66559909946541000)
Unique Key
500t000000nOjhBAAS
21-00201020
Service Request Number: 21-00201020 • Address: CHURCH RD & WHITE ROCK TRL, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00201020
Address
CHURCH RD & WHITE ROCK TRL, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T16:26:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-05T16:26:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88606664188748000,-96.73062079700107000)
Unique Key
500t000000hoepDAAQ
21-00189098
Service Request Number: 21-00189098 • Address: 1011 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00189098
Address
1011 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-03-03T10:04:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-03T10:04:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73606066542321000,-96.92961089303436000)
Unique Key
500t000000hnafuAAA
21-00618274
Service Request Number: 21-00618274 • Address: WATERHOUSE DR & LA GRANGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00618274
Address
WATERHOUSE DR & LA GRANGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-07-05T08:17:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-05T08:17:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66264471885023000,-96.75634950512112000)
Unique Key
500t000000nyu1nAAA
21-00543551
Service Request Number: 21-00543551 • Address: E LEDBETTER DR & KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00543551
Address
E LEDBETTER DR & KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T20:15:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T20:15:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70216662249470000,-96.75646192950168000)
Unique Key
500t000000n0snjAAA
21-00352880
Service Request Number: 21-00352880 • Address: 5500 IDEAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00352880
Address
5500 IDEAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-20T13:39:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-20T13:39:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74798054437026500,-96.75049502267612000)
Unique Key
500t000000kh6fgAAA
20-01098846
Service Request Number: 20-01098846 • Address: 463 ALCORN AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01098846
Address
463 ALCORN AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-06T14:12:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-06T14:12:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71878105200247000,-96.70384470708048000)
Unique Key
500t000000bky7OAAQ
21-00075681
Service Request Number: 21-00075681 • Address: 7392 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075681
Address
7392 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T17:28:21.000
Updated Date
2023-06-09T02:39:33.000
Closed Date
2021-01-25T17:28:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88276207104603000,-96.73426919288539000)
Unique Key
500t000000fcioPAAQ
21-00696637
Service Request Number: 21-00696637 • Address: 1313 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00696637
Address
1313 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-07-28T13:24:37.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-07-28T13:24:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79462814941096000,-96.78248953428786000)
Unique Key
500t000000oqCdYAAU
21-00304302
Service Request Number: 21-00304302 • Address: N HASKELL AVE & ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00304302
Address
N HASKELL AVE & ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T08:03:33.000
Updated Date
2023-06-09T01:56:57.000
Closed Date
2021-04-06T08:03:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78936891752912000,-96.77160612248245000)
Unique Key
500t000000jvv9TAAQ
21-00247730
Service Request Number: 21-00247730 • Address: MEADOW SPRING LN & RIDGE SPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00247730
Address
MEADOW SPRING LN & RIDGE SPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T15:25:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T15:25:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85825075618688400,-96.69748649768104000)
Unique Key
500t000000jAvwZAAS