Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00671165
Service Request Number: 21-00671165 • Address: 11000 GOODNIGHT LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00671165
Address
11000 GOODNIGHT LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T03:40:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T03:40:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88118806244413000,-96.90181525382253000)
Unique Key
500t000000oNNguAAG
21-00836970
Service Request Number: 21-00836970 • Address: BUENA VISTA ST & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00836970
Address
BUENA VISTA ST & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-12T23:59:00.000
Status
Closed
Created Date
2021-09-11T08:41:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-11T08:41:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81743610934343000,-96.79486312549380000)
Unique Key
500t000000qwZHOAA2
21-00160299
Service Request Number: 21-00160299 • Address: 12015 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00160299
Address
12015 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-02-22T15:59:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T15:59:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86007620740217000,-96.66589778964442000)
Unique Key
500t000000hCihCAAS
20-01101693
Service Request Number: 20-01101693 • Address: 1000 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01101693
Address
1000 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T02:37:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T02:37:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64996461426889600,-96.83939423929850000)
Unique Key
500t000000bl6oXAAQ
21-00076111
Service Request Number: 21-00076111 • Address: 11920 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00076111
Address
11920 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T19:15:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T19:15:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91157225006508500,-96.81831360875533000)
Unique Key
500t000000fcm3wAAA
21-00397865
Service Request Number: 21-00397865 • Address: 634 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00397865
Address
634 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-04T14:50:45.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-04T14:50:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77615682924037000,-96.79798183998620000)
Unique Key
500t000000lCJZsAAO
21-00001361
Service Request Number: 21-00001361 • Address: 2515 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00001361
Address
2515 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-01T22:41:43.000
Updated Date
2023-06-09T02:51:22.000
Closed Date
2021-01-01T22:41:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75288722641419000,-96.75717500433429000)
Unique Key
500t000000e0HEoAAM
21-00473017
Service Request Number: 21-00473017 • Address: 2123 ROYAL OAKS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00473017
Address
2123 ROYAL OAKS DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T16:52:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T16:52:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66828139351857000,-96.59799933902232000)
Unique Key
500t000000mOPDAAA4
21-00594220
Service Request Number: 21-00594220 • Address: 7139 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00594220
Address
7139 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T11:42:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T11:42:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85529510987823400,-96.73770334475006000)
Unique Key
500t000000lZBRSAA4
20-01214885
Service Request Number: 20-01214885 • Address: 7100 CAILLET ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01214885
Address
7100 CAILLET ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-18T11:39:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-18T11:39:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84414790995865000,-96.82486729221041000)
Unique Key
500t000000dGyI5AAK
20-01204347
Service Request Number: 20-01204347 • Address: 8091 N CENTRAL EXPY SB, DALLAS, TX, 75225 • City Council District: 14
Service Request Number
20-01204347
Address
8091 N CENTRAL EXPY SB, DALLAS, TX, 75225
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-15T00:35:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-15T00:35:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86068653647814000,-96.77045543114612000)
Unique Key
500t000000dFo3RAAS
21-00680312
Service Request Number: 21-00680312 • Address: 6715 SUMMER MEADOW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00680312
Address
6715 SUMMER MEADOW LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T09:58:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T09:58:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00577587812867400,-96.78656013916294000)
Unique Key
500t000000onupfAAA
21-00358359
Service Request Number: 21-00358359 • Address: 2101 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00358359
Address
2101 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-04-22T10:42:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-22T10:42:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78940353169697000,-96.80230564186401000)
Unique Key
500t000000khydiAAA
20-01094167
Service Request Number: 20-01094167 • Address: 2405 ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01094167
Address
2405 ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-05T10:48:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-05T10:48:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79538155713196000,-96.80072587972305000)
Unique Key
500t000000bkgs0AAA
21-00617642
Service Request Number: 21-00617642 • Address: 130 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00617642
Address
130 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-04T16:19:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-04T16:19:26.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85924061746564500,-96.71818349726188000)
Unique Key
500t000000nyp5ZAAQ
21-00426504
Service Request Number: 21-00426504 • Address: 705 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00426504
Address
705 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T13:56:35.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-12T13:56:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73485756939247400,-96.83422351585871000)
Unique Key
500t000000leprYAAQ
20-01151790
Service Request Number: 20-01151790 • Address: W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01151790
Address
W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-24T14:19:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T14:19:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73531873710307000,-96.83766897727854000)
Unique Key
500t000000cYypkAAC
20-01180981
Service Request Number: 20-01180981 • Address: L B J FWY EB & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-01180981
Address
L B J FWY EB & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-07T00:59:00.000
Status
Closed
Created Date
2020-12-05T17:36:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-05T17:36:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92389709521251000,-96.76425947823839000)
Unique Key
500t000000bMBbMAAW
21-00700386
Service Request Number: 21-00700386 • Address: 8700 DIPLOMACY ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00700386
Address
8700 DIPLOMACY ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T12:36:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T12:36:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81430962903210000,-96.88756750424950000)
Unique Key
500t000000oqkfdAAA
21-00084096
Service Request Number: 21-00084096 • Address: 1201 S COCKRELL HILL RD, DALLAS, TX, 75211 • Department: Transportation and Public Works Department
Service Request Number
21-00084096
Address
1201 S COCKRELL HILL RD, DALLAS, TX, 75211
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T18:41:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T18:41:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73273100299783000,-96.89152184629710000)
Unique Key
500t000000fdnboAAA
20-01207968
Service Request Number: 20-01207968 • Address: 6344 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01207968
Address
6344 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T09:35:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T09:35:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77856236494102400,-96.92109042849960000)
Unique Key
500t000000dGDs7AAG
21-00563322
Service Request Number: 21-00563322 • Address: 3548 DEER MEADOW LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00563322
Address
3548 DEER MEADOW LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-19T06:48:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T06:48:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99125077521320000,-96.85702060264265000)
Unique Key
500t000000nNvLiAAK
20-01131169
Service Request Number: 20-01131169 • Address: 707 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01131169
Address
707 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-17T16:55:15.000
Updated Date
2023-06-09T03:09:56.000
Closed Date
2020-11-17T16:55:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73894765345216000,-96.85690665254815000)
Unique Key
500t000000bnCbXAAU
20-01196633
Service Request Number: 20-01196633 • Address: 10515 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01196633
Address
10515 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-16T00:59:00.000
Status
Closed
Created Date
2020-12-11T13:05:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-11T13:05:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72543192152519000,-96.64294179468065000)
Unique Key
500t000000bO0cnAAC
21-00202762
Service Request Number: 21-00202762 • Address: 5009 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00202762
Address
5009 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-06T13:29:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-06T13:29:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92058031738372000,-96.82284201448823000)
Unique Key
500t000000honocAAA
21-00556853
Service Request Number: 21-00556853 • Address: WORCOLA ST & WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00556853
Address
WORCOLA ST & WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T14:01:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-17T14:01:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82025965821867400,-96.77229345718112000)
Unique Key
500t000000nNIbxAAG
21-00197825
Service Request Number: 21-00197825 • Address: 5931 SMOKE GLASS TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00197825
Address
5931 SMOKE GLASS TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-05T02:39:45.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-05T02:39:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01036883539218500,-96.80557773919097000)
Unique Key
500t000000hoOS1AAM
21-00348858
Service Request Number: 21-00348858 • Address: 5515 MELSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00348858
Address
5515 MELSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T12:03:42.000
Updated Date
2023-06-09T01:53:37.000
Closed Date
2021-04-19T12:03:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91480377137905600,-96.81498018733842000)
Unique Key
500t000000kgVk9AAE
21-00836231
Service Request Number: 21-00836231 • Address: 531 S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00836231
Address
531 S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-10T17:01:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-10T17:01:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70451314581169000,-96.64881341579171000)
Unique Key
500t000000qwSiZAAU
21-00203318
Service Request Number: 21-00203318 • Address: 623 HOUSTON ST VIADUCT, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00203318
Address
623 HOUSTON ST VIADUCT, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-06T18:23:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-06T18:23:35.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77372601014613500,-96.80632496540304000)
Unique Key
500t000000hoqI6AAI
21-00446816
Service Request Number: 21-00446816 • Address: 2600 RIPPLE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00446816
Address
2600 RIPPLE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T12:59:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-18T12:59:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67731141825469000,-96.77801030230108000)
Unique Key
500t000000mAYhfAAG
20-01248594
Service Request Number: 20-01248594 • Address: 200 EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01248594
Address
200 EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2020-12-30T18:48:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-30T18:48:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78522460296064600,-96.77442022493163000)
Unique Key
500t000000dztg7AAA
21-00407801
Service Request Number: 21-00407801 • Address: 3501 ROBERTS AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00407801
Address
3501 ROBERTS AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T16:37:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-06T16:37:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76860125051954000,-96.75938817223687000)
Unique Key
500t000000lcaCzAAI
21-00264608
Service Request Number: 21-00264608 • Address: 10300 LOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00264608
Address
10300 LOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-03-24T17:21:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T17:21:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83857381077736000,-96.69110662189802000)
Unique Key
500t000000jCRSAAA4
20-01107877
Service Request Number: 20-01107877 • Address: 10560 LES JARDINS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01107877
Address
10560 LES JARDINS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-11-10T11:26:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-10T11:26:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89094822294668000,-96.83337893209298000)
Unique Key
500t000000blIQTAA2
21-00386444
Service Request Number: 21-00386444 • Address: ROCKFORD DR & S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00386444
Address
ROCKFORD DR & S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T15:27:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T15:27:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72244464166785600,-96.86887451848175000)
Unique Key
500t000000lAvnRAAS
21-00380822
Service Request Number: 21-00380822 • Address: 1441 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00380822
Address
1441 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T15:05:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T15:05:18.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79661256764183000,-96.82222604979577000)
Unique Key
500t000000lAArKAAW
21-00156655
Service Request Number: 21-00156655 • Address: 282 N WALTON WALKER SERV NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00156655
Address
282 N WALTON WALKER SERV NB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-21T14:22:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-21T14:22:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74744598900111000,-96.91696148994890000)
Unique Key
500t000000hCJsPAAW
21-00119091
Service Request Number: 21-00119091 • Address: 2475 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00119091
Address
2475 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-02-08T12:15:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-08T12:15:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64989942109871000,-96.85881380986793000)
Unique Key
500t000000gNaDjAAK
21-00080513
Service Request Number: 21-00080513 • Address: 1756 ELM ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00080513
Address
1756 ELM ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-26T21:53:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T21:53:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78185246847415600,-96.79705499406307000)
Unique Key
500t000000fdI8DAAU
21-00754393
Service Request Number: 21-00754393 • Address: 7020 HERB KELLEHER WAY, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00754393
Address
7020 HERB KELLEHER WAY, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-15T22:32:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-15T22:32:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83666497264439000,-96.84238384190367000)
Unique Key
500t000000paa0lAAA
21-00036591
Service Request Number: 21-00036591 • Address: 5731 BELLCREST DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00036591
Address
5731 BELLCREST DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-01-13T11:07:11.000
Updated Date
2023-06-09T02:55:28.000
Closed Date
2021-01-13T11:07:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67852647671320000,-96.76290583645581000)
Unique Key
500t000000efrBvAAI
21-00651036
Service Request Number: 21-00651036 • Address: 1736 ATLAS DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00651036
Address
1736 ATLAS DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-14T13:28:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-14T13:28:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69050735599291000,-96.79751104602886000)
Unique Key
500t000000oKB0MAAW
21-00825795
Service Request Number: 21-00825795 • Address: 10398 TECHNOLOGY BLVD E, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00825795
Address
10398 TECHNOLOGY BLVD E, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-07T09:06:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T09:06:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86340237686872000,-96.89692252409380000)
Unique Key
500t000000quw8cAAA
21-00645553
Service Request Number: 21-00645553 • Address: N FITZHUGH AVE & REIGER AVE, DALLAS, TX, 75246 • City Council District: 14
Service Request Number
21-00645553
Address
N FITZHUGH AVE & REIGER AVE, DALLAS, TX, 75246
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T10:12:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-13T10:12:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.79622955574557000,-96.76486397933984000)
Unique Key
500t000000o2c9HAAQ
20-01000152
Service Request Number: 20-01000152 • Address: 5320 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01000152
Address
5320 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T08:17:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T08:17:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84614785482736000,-96.82080403504972000)
Unique Key
500t000000ZlbQsAAJ
21-00040577
Service Request Number: 21-00040577 • Address: 12700 INTERNATIONAL PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00040577
Address
12700 INTERNATIONAL PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T11:39:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T11:39:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85793243110915500,-96.66139852712404000)
Unique Key
500t000000egIuHAAU
21-00474522
Service Request Number: 21-00474522 • Address: 2230 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00474522
Address
2230 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T09:26:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T09:26:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82479019527009000,-96.67844190646120000)
Unique Key
500t000000mP0xkAAC
21-00744609
Service Request Number: 21-00744609 • Address: 5400 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00744609
Address
5400 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-12T08:08:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T08:08:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69101568177390000,-96.91613229836433000)
Unique Key
500t000000pZ6sNAAS
21-00712262
Service Request Number: 21-00712262 • Address: GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00712262
Address
GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-02T16:26:45.000
Updated Date
2023-06-09T00:50:36.000
Closed Date
2021-08-02T16:26:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69820543984103000,-96.85709513698166000)
Unique Key
500t000000p9FfXAAU
DFW Data AI • Dallas-Fort Worth public-data exploration interface