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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00627094
Service Request Number: 21-00627094 • Address: 599 E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00627094
Address
599 E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-07T12:26:15.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-07T12:26:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75892293644698600,-96.81569698742945000)
Unique Key
500t000000nzyCnAAI
21-00542811
Service Request Number: 21-00542811 • Address: CAMPBELL RD & MOSS CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00542811
Address
CAMPBELL RD & MOSS CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T17:06:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T17:06:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00980008433852000,-96.81207426307660000)
Unique Key
500t000000n0kNyAAI
21-00588075
Service Request Number: 21-00588075 • Address: 2814 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00588075
Address
2814 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T14:42:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T14:42:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70731312335423000,-96.77619081756174000)
Unique Key
500t000000nQkdeAAC
21-00647296
Service Request Number: 21-00647296 • Address: 2914 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00647296
Address
2914 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-13T12:17:38.000
Updated Date
2023-06-09T00:38:16.000
Closed Date
2021-07-13T12:17:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85312913127829400,-96.66487958460169000)
Unique Key
500t000000o2rI7AAI
20-01155611
Service Request Number: 20-01155611 • Address: 1236 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01155611
Address
1236 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-25T13:19:08.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-25T13:19:08.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73370733703521000,-96.81349421109070000)
Unique Key
500t000000cZFsJAAW
21-00192888
Service Request Number: 21-00192888 • Address: 2000 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00192888
Address
2000 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T14:23:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T14:23:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74633993608111000,-96.67368926821800000)
Unique Key
500t000000hntyIAAQ
20-01143221
Service Request Number: 20-01143221 • Address: N BUCKNER BLVD & CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01143221
Address
N BUCKNER BLVD & CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed
Created Date
2020-11-20T23:37:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-20T23:37:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80280256327679000,-96.68258860142592000)
Unique Key
500t000000cYFBAAA4
20-01193373
Service Request Number: 20-01193373 • Address: 1100 MARSALIS PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01193373
Address
1100 MARSALIS PKWY, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-10T14:20:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-10T14:20:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73593688786772000,-96.81459507223146000)
Unique Key
500t000000bNhGNAA0
21-00317935
Service Request Number: 21-00317935 • Address: 1453 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00317935
Address
1453 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T11:33:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T11:33:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66979275254551000,-96.84378791142994000)
Unique Key
500t000000jxATwAAM
20-01110300
Service Request Number: 20-01110300 • Address: 5900 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01110300
Address
5900 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-10T17:53:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-10T17:53:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89226623513691000,-96.80506029541934000)
Unique Key
500t000000blivWAAQ
21-00320243
Service Request Number: 21-00320243 • Address: 2900 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00320243
Address
2900 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T18:25:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T18:25:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77007280750319000,-96.76711335038033000)
Unique Key
500t000000jxK8zAAE
21-00720968
Service Request Number: 21-00720968 • Address: 3123 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00720968
Address
3123 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-04T19:04:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T19:04:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65524460717373000,-96.77126334259500000)
Unique Key
500t000000pAaScAAK
21-00355519
Service Request Number: 21-00355519 • Address: 4547 GOODFELLOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00355519
Address
4547 GOODFELLOW DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-21T14:16:17.000
Updated Date
2023-06-09T01:32:01.000
Closed Date
2021-04-21T14:16:17.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90909276323803000,-96.83130384607028000)
Unique Key
500t000000khZrZAAU
20-01002329
Service Request Number: 20-01002329 • Address: 6791 NORTHCREEK LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01002329
Address
6791 NORTHCREEK LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T13:57:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T13:57:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92674467082462000,-96.78820470491162000)
Unique Key
500t000000aRkFyAAK
21-00264512
Service Request Number: 21-00264512 • Address: 1616 INWOOD RD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00264512
Address
1616 INWOOD RD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-03-24T16:56:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T16:56:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81199619352465000,-96.84889448154202000)
Unique Key
500t000000jCQvwAAG
21-00480836
Service Request Number: 21-00480836 • Address: 3922 MT ROYAL ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00480836
Address
3922 MT ROYAL ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T14:49:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T14:49:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74512028981371000,-96.88418590088216000)
Unique Key
500t000000mPl7RAAS
21-00208800
Service Request Number: 21-00208800 • Address: 1010 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00208800
Address
1010 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-08T18:01:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T18:01:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78637806723046600,-96.81742544332099000)
Unique Key
500t000000iZY12AAG
21-00462351
Service Request Number: 21-00462351 • Address: 3638 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00462351
Address
3638 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T19:09:32.000
Updated Date
2023-06-09T00:58:19.000
Closed Date
2021-05-21T19:09:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76757190367638400,-96.74876469761774000)
Unique Key
500t000000mD69WAAS
21-00293489
Service Request Number: 21-00293489 • Address: 16145 CHALFONT CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00293489
Address
16145 CHALFONT CIR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T10:06:56.000
Updated Date
2023-06-09T01:52:40.000
Closed Date
2021-04-01T10:06:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96783714859587000,-96.80616537995142000)
Unique Key
500t000000jF2JqAAK
21-00251379
Service Request Number: 21-00251379 • Address: 9528 ADELL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00251379
Address
9528 ADELL DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T09:43:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T09:43:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73596607120313000,-96.65852592290369000)
Unique Key
500t000000jBIuHAAW
21-00339417
Service Request Number: 21-00339417 • Address: ROYAL LN & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00339417
Address
ROYAL LN & HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T09:04:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-16T09:04:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89484762800219600,-96.78785608255852000)
Unique Key
500t000000kfMURAA2
21-00783915
Service Request Number: 21-00783915 • Address: 911 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00783915
Address
911 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T15:51:10.000
Updated Date
2023-06-09T00:29:29.000
Closed Date
2021-08-24T15:51:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74335766109610500,-96.83820099438154000)
Unique Key
500t000000q04mbAAA
21-00804059
Service Request Number: 21-00804059 • Address: 100 E LAURELAND RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00804059
Address
100 E LAURELAND RD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T12:12:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T12:12:39.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67461943890030000,-96.82201462294194000)
Unique Key
500t000000qWl0IAAS
21-00577585
Service Request Number: 21-00577585 • Address: 15636 GOLDEN CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00577585
Address
15636 GOLDEN CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:57:20.000
Updated Date
2023-06-12T01:07:04.000
Closed Date
2021-06-23T11:57:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96033121135367600,-96.79923860327337000)
Unique Key
500t000000nPXdJAAW
21-00240820
Service Request Number: 21-00240820 • Address: 901 MAIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00240820
Address
901 MAIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T23:24:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T23:24:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77964047784983000,-96.80428900488800000)
Unique Key
500t000000icfvEAAQ
21-00117893
Service Request Number: 21-00117893 • Address: HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00117893
Address
HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-08T08:43:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-08T08:43:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80995242946985000,-96.83494684541438000)
Unique Key
500t000000gNSwaAAG
20-01133453
Service Request Number: 20-01133453 • Address: 1600 CHESTNUT ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01133453
Address
1600 CHESTNUT ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2020-11-18T12:49:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-18T12:49:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78093034334367000,-96.77737922490996000)
Unique Key
500t000000bnOuuAAE
21-00179069
Service Request Number: 21-00179069 • Address: LA COSA DR & TRAILS END DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00179069
Address
LA COSA DR & TRAILS END DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-01T00:59:00.000
Status
Closed
Created Date
2021-02-27T16:08:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-27T16:08:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95967034171057000,-96.80235026247000000)
Unique Key
500t000000hmLkMAAU
21-00605450
Service Request Number: 21-00605450 • Address: 6976 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00605450
Address
6976 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-30T12:19:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-30T12:19:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84433272121864000,-96.74002640980940000)
Unique Key
500t000000laXWAAA2
21-00159448
Service Request Number: 21-00159448 • Address: 3522 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00159448
Address
3522 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-02-22T13:36:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T13:36:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78528169441151000,-96.90567463300533000)
Unique Key
500t000000hCccEAAS
20-01040749
Service Request Number: 20-01040749 • Address: 2866 BRONCO DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-01040749
Address
2866 BRONCO DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-17T11:19:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-17T11:19:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66046982084341000,-96.86666953663140000)
Unique Key
500t000000aTjpgAAC
20-01041959
Service Request Number: 20-01041959 • Address: 2209 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01041959
Address
2209 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-18T11:55:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-18T11:55:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72115031893372000,-96.80576858751907000)
Unique Key
500t000000aTnaEAAS
20-01149408
Service Request Number: 20-01149408 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01149408
Address
100 S GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-23T15:53:54.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:53:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78330658978539000,-96.78644909481172000)
Unique Key
500t000000cYklIAAS
21-00769538
Service Request Number: 21-00769538 • Address: 2733 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00769538
Address
2733 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-19T15:47:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-19T15:47:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81844850922825000,-96.78287343981850000)
Unique Key
500t000000pxsWSAAY
20-01230538
Service Request Number: 20-01230538 • Address: 4100 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01230538
Address
4100 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-12-23T17:59:58.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-12-23T17:59:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83561855573833600,-96.77003646231242000)
Unique Key
500t000000dyLjeAAE
21-00708827
Service Request Number: 21-00708827 • Address: 9820 MIXON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00708827
Address
9820 MIXON DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-08-01T16:23:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T16:23:39.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87352651407161400,-96.85227904332977000)
Unique Key
500t000000p8huJAAQ
20-01058690
Service Request Number: 20-01058690 • Address: 12900 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-01058690
Address
12900 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed
Created Date
2020-10-23T00:48:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-23T00:48:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.92254343370620000,-96.76897864649375000)
Unique Key
500t000000aUpSwAAK
21-00001679
Service Request Number: 21-00001679 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00001679
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-04T00:59:00.000
Status
Closed
Created Date
2021-01-02T11:58:18.000
Updated Date
2023-06-09T02:51:28.000
Closed Date
2021-01-02T11:58:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80185785045066000,-96.82737066293085000)
Unique Key
500t000000e0JU2AAM
21-00761414
Service Request Number: 21-00761414 • Address: 728 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00761414
Address
728 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T16:08:09.000
Updated Date
2023-06-09T00:21:12.000
Closed Date
2021-08-17T16:08:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73892322662932500,-96.84159576429010000)
Unique Key
500t000000pwdWLAAY
20-00997797
Service Request Number: 20-00997797 • Address: 1071 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00997797
Address
1071 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-05T12:09:35.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-10-05T12:09:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79189891288047000,-96.79308316958938000)
Unique Key
500t000000ZlWlyAAF
21-00081350
Service Request Number: 21-00081350 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00081350
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T10:35:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T10:35:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71973723263643000,-96.66824132474407000)
Unique Key
500t000000fdQR3AAM
21-00551393
Service Request Number: 21-00551393 • Address: JOAQUIN DR & BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00551393
Address
JOAQUIN DR & BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T12:55:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T12:55:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85067446733850000,-96.67283063451443000)
Unique Key
500t000000n1jV9AAI
21-00831766
Service Request Number: 21-00831766 • Address: INWOOD RD & HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00831766
Address
INWOOD RD & HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-09-09T14:16:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-09T14:16:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92146825638681000,-96.81916533388377000)
Unique Key
500t000000qvp09AAA
21-00691669
Service Request Number: 21-00691669 • Address: 5643 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00691669
Address
5643 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T12:45:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T12:45:04.000
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82837367193213400,-96.77136310571117000)
Unique Key
500t000000opT7KAAU
21-00173361
Service Request Number: 21-00173361 • Address: 820 N WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00173361
Address
820 N WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-02-25T17:05:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-25T17:05:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75272349638323000,-96.84024348330222000)
Unique Key
500t000000hliSFAAY
21-00400208
Service Request Number: 21-00400208 • Address: 4147 O B CROWE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00400208
Address
4147 O B CROWE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T09:22:07.000
Updated Date
2023-06-09T01:32:52.000
Closed Date
2021-05-05T09:22:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77586599940945000,-96.66148743385618000)
Unique Key
500t000000lCa6hAAC
21-00774993
Service Request Number: 21-00774993 • Address: 3305 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00774993
Address
3305 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-21T10:26:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-21T10:26:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87732032889259400,-96.86734962165689000)
Unique Key
500t000000pydMsAAI
21-00669809
Service Request Number: 21-00669809 • Address: 4317 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00669809
Address
4317 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-20T14:49:35.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-20T14:49:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75097189911535600,-96.76541729441975000)
Unique Key
500t000000oN9eZAAS
21-00750942
Service Request Number: 21-00750942 • Address: 9600 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00750942
Address
9600 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-13T16:16:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-13T16:16:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75392682397315000,-96.65685182247263000)
Unique Key
500t000000pa4fyAAA
21-00789538
Service Request Number: 21-00789538 • Address: 3920 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00789538
Address
3920 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T10:05:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-26T10:05:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69704836234828000,-96.81770945171384000)
Unique Key
500t000000qU9lVAAS
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