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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00474846
Service Request Number: 21-00474846 • Address: 2330 GLENGARIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00474846
Address
2330 GLENGARIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T10:18:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T10:18:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83839240431004000,-96.67520736521905000)
Unique Key
500t000000mP3iyAAC
21-00771062
Service Request Number: 21-00771062 • Address: 3800 N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00771062
Address
3800 N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T15:29:07.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-17T15:29:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78875511055069000,-96.85624737216070000)
Unique Key
500t000000py77qAAA
21-00502960
Service Request Number: 21-00502960 • Address: 3518 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00502960
Address
3518 ALMAZAN DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T13:18:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-03T13:18:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86349189922955000,-96.85975712905791000)
Unique Key
500t000000mizseAAA
20-01147487
Service Request Number: 20-01147487 • Address: GARLAND RD & E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01147487
Address
GARLAND RD & E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T14:22:29.000
Updated Date
2023-06-09T03:22:13.000
Closed Date
2020-11-23T14:22:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81856124834298000,-96.71863573503414000)
Unique Key
500t000000cYdLDAA0
21-00378196
Service Request Number: 21-00378196 • Address: 4923 BRONX AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00378196
Address
4923 BRONX AVE, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T14:18:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T14:18:03.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.68749647558294000,-96.78522906978971000)
Unique Key
500t000000l9n3LAAQ
21-00029445
Service Request Number: 21-00029445 • Address: 10646 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00029445
Address
10646 SYLVIA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-11T13:04:15.000
Updated Date
2023-06-09T02:45:09.000
Closed Date
2021-01-11T13:04:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83988107500587000,-96.68242447547425000)
Unique Key
500t000000ef4t0AAA
21-00619192
Service Request Number: 21-00619192 • Address: FERNDALE AVE & BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00619192
Address
FERNDALE AVE & BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-07-05T13:41:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-05T13:41:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72618973024059000,-96.83897853113774000)
Unique Key
500t000000nyyjKAAQ
21-00438334
Service Request Number: 21-00438334 • Address: N BECKLEY AVE & N ZANG BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00438334
Address
N BECKLEY AVE & N ZANG BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-15T23:12:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-15T23:12:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75639370208298000,-96.82293174679283000)
Unique Key
500t000000m9XxnAAE
21-00747588
Service Request Number: 21-00747588 • Address: 9583 BELINDA LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00747588
Address
9583 BELINDA LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-12T16:50:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-12T16:50:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75680411642747000,-96.65724583629977000)
Unique Key
500t000000pZX6sAAG
21-00068384
Service Request Number: 21-00068384 • Address: 3920 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00068384
Address
3920 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-22T13:58:24.000
Updated Date
2023-06-09T02:25:35.000
Closed Date
2021-01-22T13:58:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79294798375419600,-96.72539776061993000)
Unique Key
500t000000fboSnAAI
21-00354607
Service Request Number: 21-00354607 • Address: 1223 BIG TOWN BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00354607
Address
1223 BIG TOWN BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T11:19:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T11:19:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78111575739670500,-96.66611346951560000)
Unique Key
500t000000khPqNAAU
21-00883732
Service Request Number: 21-00883732 • Address: 11130 PETAL ST, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00883732
Address
11130 PETAL ST, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T10:05:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T10:05:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88286930290579600,-96.68969583383185000)
Unique Key
500t000000rkvE5AAI
21-00640218
Service Request Number: 21-00640218 • Address: N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00640218
Address
N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-07-12T07:40:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-12T07:40:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75891061315698000,-96.82302643613643000)
Unique Key
500t000000o1s3EAAQ
21-00643999
Service Request Number: 21-00643999 • Address: MATILDA ST & MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00643999
Address
MATILDA ST & MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T18:26:37.000
Updated Date
2023-06-09T00:37:53.000
Closed Date
2021-07-12T18:26:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84881320431992400,-96.76802407941537000)
Unique Key
500t000000o2MMgAAM
21-00075975
Service Request Number: 21-00075975 • Address: 9172 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075975
Address
9172 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T18:21:59.000
Updated Date
2023-06-09T02:39:39.000
Closed Date
2021-01-25T18:21:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88378251241296400,-96.73467853881353000)
Unique Key
500t000000fckdiAAA
21-00104076
Service Request Number: 21-00104076 • Address: W 8TH ST & N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00104076
Address
W 8TH ST & N BECKLEY AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed
Created Date
2021-02-03T12:02:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-03T12:02:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74804485953850000,-96.82286756639880000)
Unique Key
500t000000gM4oIAAS
21-00827864
Service Request Number: 21-00827864 • Address: 7405 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00827864
Address
7405 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T06:49:10.000
Updated Date
2023-06-09T00:26:37.000
Closed Date
2021-09-08T06:49:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64436142832142000,-96.95094206972935000)
Unique Key
500t000000qvDhjAAE
21-00754491
Service Request Number: 21-00754491 • Address: S AKARD ST & CANTON ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00754491
Address
S AKARD ST & CANTON ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-13T12:20:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-13T12:20:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77456241017344500,-96.79678967035530000)
Unique Key
500t000000pabrwAAA
21-00325034
Service Request Number: 21-00325034 • Address: 1400 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00325034
Address
1400 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-11T12:25:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-11T12:25:18.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72988775445004000,-96.89131535745001000)
Unique Key
500t000000jxpGpAAI
21-00374026
Service Request Number: 21-00374026 • Address: 7510 KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00374026
Address
7510 KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T14:45:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T14:45:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84735797005438000,-96.82596475165971000)
Unique Key
500t000000l9Gs2AAE
21-00878765
Service Request Number: 21-00878765 • Address: ELECTRONIC LN & MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00878765
Address
ELECTRONIC LN & MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-26T15:12:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-26T15:12:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87385930969074400,-96.89329749370562000)
Unique Key
500t000000rjZM2AAM
21-00606991
Service Request Number: 21-00606991 • Address: 5454 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00606991
Address
5454 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T20:20:44.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-12T20:20:44.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82632769374112000,-96.77593930584004000)
Unique Key
500t000000lamiyAAA
21-00375161
Service Request Number: 21-00375161 • Address: 1638 LOREE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00375161
Address
1638 LOREE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T18:32:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T18:32:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82719964273150000,-96.69277823482774000)
Unique Key
500t000000l9NvCAAU
21-00690697
Service Request Number: 21-00690697 • Address: 7155 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00690697
Address
7155 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-26T10:14:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T10:14:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84730194592601000,-96.73917268639667000)
Unique Key
500t000000opMVkAAM
21-00634611
Service Request Number: 21-00634611 • Address: 3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00634611
Address
3000 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T10:31:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T10:31:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71259159802565000,-96.95130798053694000)
Unique Key
500t000000o10TzAAI
21-00476837
Service Request Number: 21-00476837 • Address: OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00476837
Address
OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T08:19:48.000
Updated Date
2023-06-09T00:55:17.000
Closed Date
2021-05-26T08:19:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91346921817786000,-96.75793320385729000)
Unique Key
500t000000mPHnAAAW
20-01108634
Service Request Number: 20-01108634 • Address: 8104 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01108634
Address
8104 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-11-10T13:22:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-10T13:22:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87188622179082400,-96.76766666945473000)
Unique Key
500t000000bld8KAAQ
21-00084455
Service Request Number: 21-00084455 • Address: PROSPERITY AVE & STANLEY SMITH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00084455
Address
PROSPERITY AVE & STANLEY SMITH DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T18:40:16.000
Updated Date
2023-06-09T02:41:54.000
Closed Date
2021-01-27T18:40:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71159346704613600,-96.77799839105565000)
Unique Key
500t000000fdtalAAA
21-00202534
Service Request Number: 21-00202534 • Address: 4606 GRACEY ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00202534
Address
4606 GRACEY ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-08T00:59:00.000
Status
Closed
Created Date
2021-03-06T11:35:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-06T11:35:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69224057813181600,-96.79531040954244000)
Unique Key
500t000000homcgAAA
21-00083696
Service Request Number: 21-00083696 • Address: 4500 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00083696
Address
4500 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-27T17:07:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-27T17:07:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79341981807400000,-96.71867356328585000)
Unique Key
500t000000fdklPAAQ
21-00295953
Service Request Number: 21-00295953 • Address: 6646 HILLWOOD LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00295953
Address
6646 HILLWOOD LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-03T23:59:00.000
Status
Closed
Created Date
2021-04-02T14:13:38.000
Updated Date
2023-06-09T01:55:38.000
Closed Date
2021-04-02T14:13:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95823543024445000,-96.79545775415662000)
Unique Key
500t000000jvA6FAAU
20-01132036
Service Request Number: 20-01132036 • Address: W JEFFERSON BLVD & N MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01132036
Address
W JEFFERSON BLVD & N MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-18T08:08:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-18T08:08:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74649463355001000,-96.85147302164786000)
Unique Key
500t000000bnHRUAA2
21-00283140
Service Request Number: 21-00283140 • Address: 3000 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00283140
Address
3000 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T13:08:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T13:08:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76604474266788000,-96.75989353199118000)
Unique Key
500t000000jE60XAAS
21-00810121
Service Request Number: 21-00810121 • Address: 1012 GARZA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00810121
Address
1012 GARZA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-01T20:11:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-01T20:11:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69844052285582600,-96.81046746129167000)
Unique Key
500t000000qXbjsAAC
21-00242553
Service Request Number: 21-00242553 • Address: BRIARWOOD LN & ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00242553
Address
BRIARWOOD LN & ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:09:03.000
Updated Date
2023-06-09T02:08:41.000
Closed Date
2021-03-18T12:09:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85619280512406000,-96.82527686200335000)
Unique Key
500t000000icssvAAA
21-00687810
Service Request Number: 21-00687810 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00687810
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T11:50:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T11:50:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74883631745732500,-96.83446689874990000)
Unique Key
500t000000oouuOAAQ
21-00195395
Service Request Number: 21-00195395 • Address: 6303 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00195395
Address
6303 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T16:07:19.000
Updated Date
2023-06-09T02:10:22.000
Closed Date
2021-03-03T16:07:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(33.00665719014385500,-96.79143169310646000)
Unique Key
500t000000hoB5MAAU
21-00187685
Service Request Number: 21-00187685 • Address: 4000 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00187685
Address
4000 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-02T16:48:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-02T16:48:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81106004002647000,-96.81118034756071000)
Unique Key
500t000000hnNgUAAU
21-00261546
Service Request Number: 21-00261546 • Address: 5143 CLOVER HAVEN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00261546
Address
5143 CLOVER HAVEN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T10:34:05.000
Updated Date
2023-06-09T01:49:35.000
Closed Date
2021-03-24T10:34:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78810921159421000,-96.69037041619438000)
Unique Key
500t000000jCDLnAAO
21-00387121
Service Request Number: 21-00387121 • Address: 10422 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
21-00387121
Address
10422 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-04-30T17:39:27.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-30T17:39:27.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88822106542310000,-96.76952257682045000)
Unique Key
500t000000lAzcDAAS
21-00827588
Service Request Number: 21-00827588 • Address: 3753 ROCKDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00827588
Address
3753 ROCKDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T06:52:56.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-08T06:52:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87683722832864000,-96.85402716935750000)
Unique Key
500t000000qvBcwAAE
21-00070732
Service Request Number: 21-00070732 • Address: EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00070732
Address
EMPIRE CENTRAL & EMPRESS ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T14:15:35.000
Updated Date
2023-06-09T02:38:17.000
Closed Date
2021-01-23T14:15:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82591998692361600,-96.87478879462529000)
Unique Key
500t000000fc53oAAA
21-00019465
Service Request Number: 21-00019465 • Address: 223 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00019465
Address
223 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-07T15:39:10.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-07T15:39:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74322789998471000,-96.82508972226103000)
Unique Key
500t000000edyI1AAI
21-00800194
Service Request Number: 21-00800194 • Address: MILITARY PKWY & ELVA AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00800194
Address
MILITARY PKWY & ELVA AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T12:44:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T12:44:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77229271866155400,-96.69764888011548000)
Unique Key
500t000000qWC0QAAW
21-00211576
Service Request Number: 21-00211576 • Address: 2600 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00211576
Address
2600 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-03-09T15:22:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T15:22:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70355853654508000,-96.78218410797462000)
Unique Key
500t000000iZpr7AAC
21-00208236
Service Request Number: 21-00208236 • Address: 1800 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00208236
Address
1800 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-03-08T17:18:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-08T17:18:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67712764852811000,-96.60104243310396000)
Unique Key
500t000000iZTrmAAG
21-00802029
Service Request Number: 21-00802029 • Address: 438 W LAURELAND RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00802029
Address
438 W LAURELAND RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T16:33:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-30T16:33:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67462122356021000,-96.82812766975154000)
Unique Key
500t000000qWPojAAG
20-01207597
Service Request Number: 20-01207597 • Address: 9600 BLANCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01207597
Address
9600 BLANCO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-15T15:16:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-15T15:16:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.63232764348743000,-96.74511364578191000)
Unique Key
500t000000dGAeoAAG
21-00560465
Service Request Number: 21-00560465 • Address: 9587 RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00560465
Address
9587 RYLIE CREST DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed
Created Date
2021-06-18T11:21:26.000
Updated Date
2023-06-12T01:07:37.000
Closed Date
2021-06-18T11:21:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69977554621626000,-96.65745582628202000)
Unique Key
500t000000nNfYvAAK
21-00753863
Service Request Number: 21-00753863 • Address: 5888 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00753863
Address
5888 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-15T14:15:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-15T14:15:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85923707949909600,-96.75384620719960000)
Unique Key
500t000000paU24AAE
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