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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00308720
Service Request Number: 21-00308720 • Address: 3286 FLORA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00308720
Address
3286 FLORA ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T09:05:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T09:05:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79619285833549000,-96.79020631436893000)
Unique Key
500t000000jwLGXAA2
21-00368957
Service Request Number: 21-00368957 • Address: 4307 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00368957
Address
4307 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T13:20:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T13:20:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00696798381401000,-96.83649094388514000)
Unique Key
500t000000l8e2SAAQ
21-00885890
Service Request Number: 21-00885890 • Address: L B J ACRD WB & PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00885890
Address
L B J ACRD WB & PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-30T10:48:29.000
Updated Date
2023-06-09T00:07:23.000
Closed Date
2021-09-30T10:48:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88630645113239000,-96.70046328795730000)
Unique Key
500t000000rlSSYAA2
21-00591186
Service Request Number: 21-00591186 • Address: 1115 GARDENVIEW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00591186
Address
1115 GARDENVIEW DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-27T04:10:53.000
Updated Date
2023-06-12T01:09:31.000
Closed Date
2021-06-27T04:10:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73095162217797600,-96.68490048003008000)
Unique Key
500t000000lYlPGAA0
21-00174500
Service Request Number: 21-00174500 • Address: 6155 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00174500
Address
6155 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T08:58:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T08:58:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83662480979714000,-96.75928894726300000)
Unique Key
500t000000hlsyAAAQ
21-00630576
Service Request Number: 21-00630576 • Address: E LAKE HIGHLANDS DR & E NORTHWEST HWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00630576
Address
E LAKE HIGHLANDS DR & E NORTHWEST HWY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T11:08:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T11:08:09.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.86417463007495000,-96.70055872916977000)
Unique Key
500t000000o0TqBAAU
21-00070391
Service Request Number: 21-00070391 • Address: L B J FWY WB & HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00070391
Address
L B J FWY WB & HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed
Created Date
2021-01-23T10:15:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-23T10:15:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92500783806709000,-96.78632003751352000)
Unique Key
500t000000fc1xPAAQ
21-00360553
Service Request Number: 21-00360553 • Address: BONNIE VIEW RD & FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00360553
Address
BONNIE VIEW RD & FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-22T14:53:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T14:53:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70972281813798000,-96.77580047303476000)
Unique Key
500t000000kiHlYAAU
21-00842026
Service Request Number: 21-00842026 • Address: 2800 S LEDBETTER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00842026
Address
2800 S LEDBETTER DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-13T14:43:16.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-13T14:43:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71276141534062000,-96.91654732891857000)
Unique Key
500t000000qxH33AAE
21-00721286
Service Request Number: 21-00721286 • Address: 7800 MEADOW RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00721286
Address
7800 MEADOW RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T07:44:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T07:44:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88710596886611000,-96.77275224994574000)
Unique Key
500t000000pAgY6AAK
20-01084914
Service Request Number: 20-01084914 • Address: 3014 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01084914
Address
3014 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T10:39:41.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-11-02T10:39:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79312156938513600,-96.79174952888235000)
Unique Key
500t000000bk3x3AAA
20-01049851
Service Request Number: 20-01049851 • Address: 7533 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01049851
Address
7533 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-10-20T16:44:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-20T16:44:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64495624485077500,-96.95402407318100000)
Unique Key
500t000000aUJTFAA4
20-01239039
Service Request Number: 20-01239039 • Address: 2622 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01239039
Address
2622 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2020-12-28T16:17:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-28T16:17:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71637126059870600,-96.81694672478213000)
Unique Key
500t000000dz30ZAAQ
21-00015821
Service Request Number: 21-00015821 • Address: E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00015821
Address
E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-06T16:22:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T16:22:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71303154104453000,-96.75667825007795000)
Unique Key
500t000000e1okDAAQ
21-00259976
Service Request Number: 21-00259976 • Address: 6068 MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00259976
Address
6068 MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-03-23T18:08:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-23T18:08:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84935318684145500,-96.76251232561638000)
Unique Key
500t000000jC2SXAA0
20-01116869
Service Request Number: 20-01116869 • Address: 7900 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01116869
Address
7900 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2020-11-12T16:15:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-12T16:15:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79649261559299000,-96.70961436372865000)
Unique Key
500t000000bm7eOAAQ
21-00261665
Service Request Number: 21-00261665 • Address: 2211 HILLBURN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00261665
Address
2211 HILLBURN DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T10:49:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-24T10:49:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75110872631919500,-96.69169282714427000)
Unique Key
500t000000jCDz4AAG
21-00668223
Service Request Number: 21-00668223 • Address: 5822 HILLCROFT ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00668223
Address
5822 HILLCROFT ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed
Created Date
2021-07-20T10:12:28.000
Updated Date
2023-06-09T00:44:59.000
Closed Date
2021-07-20T10:12:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78699633805610000,-96.70222560097663000)
Unique Key
500t000000oMvUJAA0
21-00464419
Service Request Number: 21-00464419 • Address: N HASKELL AVE & WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00464419
Address
N HASKELL AVE & WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-23T15:50:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T15:50:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79212683227640000,-96.77482269929521000)
Unique Key
500t000000mDfbWAAS
21-00668325
Service Request Number: 21-00668325 • Address: 2300 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00668325
Address
2300 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T10:27:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T10:27:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75238110117433600,-96.68644261367497000)
Unique Key
500t000000oMwfBAAS
21-00881290
Service Request Number: 21-00881290 • Address: 4923 BRONX AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00881290
Address
4923 BRONX AVE, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-11T00:59:00.000
Status
Closed
Created Date
2021-09-27T20:10:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T20:10:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68749647558294000,-96.78522906978971000)
Unique Key
500t000000rkAgaAAE
21-00062233
Service Request Number: 21-00062233 • Address: 4451 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00062233
Address
4451 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T18:08:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T18:08:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79328970031322000,-96.77033192867971000)
Unique Key
500t000000fb2nDAAQ
21-00798276
Service Request Number: 21-00798276 • Address: 3000 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00798276
Address
3000 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-29T21:58:31.000
Updated Date
2023-06-09T00:20:31.000
Closed Date
2021-08-29T21:58:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75835306362245000,-96.74984886919187000)
Unique Key
500t000000qVtoaAAC
20-01128335
Service Request Number: 20-01128335 • Address: 3200 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01128335
Address
3200 S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed
Created Date
2020-11-17T10:00:04.000
Updated Date
2023-06-09T03:09:32.000
Closed Date
2020-11-17T10:00:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78304051295966600,-96.74096010001887000)
Unique Key
500t000000bn045AAA
20-01154117
Service Request Number: 20-01154117 • Address: 5988 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-01154117
Address
5988 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T22:35:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T22:35:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86152017711274500,-96.75149669669842000)
Unique Key
500t000000cZA18AAG
21-00314199
Service Request Number: 21-00314199 • Address: 7527 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00314199
Address
7527 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T12:39:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T12:39:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97839997083206000,-96.77004105764898000)
Unique Key
500t000000jwqhaAAA
21-00661618
Service Request Number: 21-00661618 • Address: 4500 CEDARDALE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00661618
Address
4500 CEDARDALE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-17T18:53:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-17T18:53:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65881723297541000,-96.74716528642475000)
Unique Key
500t000000oLvJ7AAK
21-00368856
Service Request Number: 21-00368856 • Address: 2541 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00368856
Address
2541 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T12:59:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T12:59:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72102107052741000,-96.84477401622236000)
Unique Key
500t000000l8d1yAAA
20-00990497
Service Request Number: 20-00990497 • Address: 8000 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00990497
Address
8000 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-02T10:41:40.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-02T10:41:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.65167838529693000,-96.80557529011040000)
Unique Key
500t000000Zl7gEAAR
21-00227581
Service Request Number: 21-00227581 • Address: APACHE LN & HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00227581
Address
APACHE LN & HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-03-15T08:24:37.000
Updated Date
2023-06-09T02:06:19.000
Closed Date
2021-03-15T08:24:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72465126821495600,-96.65258262171520000)
Unique Key
500t000000ibOYdAAM
21-00553828
Service Request Number: 21-00553828 • Address: 1153 LUPO DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00553828
Address
1153 LUPO DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-16T20:03:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-16T20:03:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80746454543255000,-96.85062259885620000)
Unique Key
500t000000n1y0CAAQ
21-00384879
Service Request Number: 21-00384879 • Address: 3227 GOLDSPIER DR, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00384879
Address
3227 GOLDSPIER DR, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T10:58:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T10:58:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75882550348236000,-96.74704435999713000)
Unique Key
500t000000lAk97AAC
21-00831724
Service Request Number: 21-00831724 • Address: 10312 BEST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00831724
Address
10312 BEST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T14:07:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T14:07:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88637445670102000,-96.84530092420782000)
Unique Key
500t000000qvof7AAA
21-00363829
Service Request Number: 21-00363829 • Address: HARRY HINES BLVD & SOUTHWELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00363829
Address
HARRY HINES BLVD & SOUTHWELL RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T14:23:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T14:23:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88640269493115000,-96.88773428822799000)
Unique Key
500t000000kijF9AAI
21-00423478
Service Request Number: 21-00423478 • Address: 2220 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00423478
Address
2220 HIGHLAND RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-05-11T22:04:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T22:04:08.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80223679361016000,-96.71465201044151000)
Unique Key
500t000000leUe0AAE
21-00914288
Service Request Number: 21-00914288 • Address: 9250 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00914288
Address
9250 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T15:20:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-17T15:20:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82904443268338000,-96.70478722489369000)
Unique Key
500t000000so1zpAAA
21-00327505
Service Request Number: 21-00327505 • Address: 7208 DYE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00327505
Address
7208 DYE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T08:43:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T08:43:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98237807643821000,-96.78295810834906000)
Unique Key
500t000000jy5tZAAQ
21-00444432
Service Request Number: 21-00444432 • Address: 3907 SCHOFIELD DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00444432
Address
3907 SCHOFIELD DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-18T06:17:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T06:17:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78978655991748000,-96.89467541567711000)
Unique Key
500t000000mAIqZAAW
21-00275184
Service Request Number: 21-00275184 • Address: E LOVERS LN & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00275184
Address
E LOVERS LN & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-28T12:09:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-28T12:09:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85087157743852000,-96.76066537920826000)
Unique Key
500t000000jDMxkAAG
21-00205561
Service Request Number: 21-00205561 • Address: 1601 HORTENSE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00205561
Address
1601 HORTENSE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T11:15:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T11:15:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69043405278852000,-96.80050738389095000)
Unique Key
500t000000iZG1pAAG
21-00216315
Service Request Number: 21-00216315 • Address: INWOOD RD & MEADOW CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00216315
Address
INWOOD RD & MEADOW CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-10T17:14:52.000
Updated Date
2023-06-09T02:14:28.000
Closed Date
2021-03-10T17:14:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90366044809379500,-96.81854978507126000)
Unique Key
500t000000iaKAWAA2
20-01049288
Service Request Number: 20-01049288 • Address: E NORTHWEST HWY & YEAGER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01049288
Address
E NORTHWEST HWY & YEAGER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-20T15:31:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-20T15:31:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86406973478291000,-96.67890298684169000)
Unique Key
500t000000aUID4AAO
21-00569877
Service Request Number: 21-00569877 • Address: 7938 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00569877
Address
7938 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-06-21T17:08:54.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-21T17:08:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65134226483604000,-96.75057335225691000)
Unique Key
500t000000nOctfAAC
21-00834579
Service Request Number: 21-00834579 • Address: 9328 MOSS TRL, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00834579
Address
9328 MOSS TRL, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-10T11:34:35.000
Updated Date
2023-06-09T00:31:12.000
Closed Date
2021-09-10T11:34:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89127471396551000,-96.74337388504581000)
Unique Key
500t000000qwFKJAA2
21-00477123
Service Request Number: 21-00477123 • Address: 8939 GROVELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00477123
Address
8939 GROVELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T14:44:35.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T14:44:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81934424309590500,-96.70245138888725000)
Unique Key
500t000000mPJD9AAO
21-00385225
Service Request Number: 21-00385225 • Address: 14538 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00385225
Address
14538 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T11:34:00.000
Updated Date
2023-06-09T01:42:15.000
Closed Date
2021-04-30T11:34:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94704974995337000,-96.77191475392807000)
Unique Key
500t000000lAmg8AAC
20-01180435
Service Request Number: 20-01180435 • Address: 5656 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01180435
Address
5656 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-05T11:25:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-05T11:25:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77835623613303500,-96.91284295133151000)
Unique Key
500t000000bM7tCAAS
21-00068943
Service Request Number: 21-00068943 • Address: 1600 LORIS LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00068943
Address
1600 LORIS LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-01-22T15:22:03.000
Updated Date
2023-06-09T02:37:47.000
Closed Date
2021-01-22T15:22:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72005690672124000,-96.80019519393596000)
Unique Key
500t000000fbrwFAAQ
21-00882038
Service Request Number: 21-00882038 • Address: 6907 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00882038
Address
6907 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-28T11:06:57.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-28T11:06:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76976695935693000,-96.70160823715779000)
Unique Key
500t000000rkPIoAAM
21-00770684
Service Request Number: 21-00770684 • Address: 4800 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00770684
Address
4800 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T13:43:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-19T13:43:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79807107444596000,-96.76952818276062000)
Unique Key
500t000000py1qsAAA
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