311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00394749
Service Request Number: 21-00394749 • Address: 3500 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00394749
Address
3500 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T09:49:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T09:49:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88057526313114000,-96.86189016345558000)
Unique Key
500t000000lBzelAAC
21-00151844
Service Request Number: 21-00151844 • Address: 637 N DENVER ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00151844
Address
637 N DENVER ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-18T18:10:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-18T18:10:44.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75416307616042000,-96.81915011528564000)
Unique Key
500t000000hBoX4AAK
21-00300418
Service Request Number: 21-00300418 • Address: 4824 RIDGESIDE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00300418
Address
4824 RIDGESIDE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T09:26:08.000
Updated Date
2023-06-09T01:56:20.000
Closed Date
2021-04-05T09:26:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91513127757823000,-96.82527579126888000)
Unique Key
500t000000jvXkKAAU
20-01229089
Service Request Number: 20-01229089 • Address: 9600 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01229089
Address
9600 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T14:11:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T14:11:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84970271678706000,-96.87745318691313000)
Unique Key
500t000000dyGAWAA2
20-01041231
Service Request Number: 20-01041231 • Address: S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01041231
Address
S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-18T23:59:00.000
Status
Closed
Created Date
2020-10-17T16:32:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-17T16:32:34.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70581579397899000,-96.85715776039832000)
Unique Key
500t000000aTkzDAAS
21-00808477
Service Request Number: 21-00808477 • Address: 1202 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00808477
Address
1202 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T13:32:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T13:32:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72020747107938000,-96.84205291918249000)
Unique Key
500t000000qXOwXAAW
21-00360583
Service Request Number: 21-00360583 • Address: 2255 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00360583
Address
2255 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T18:56:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T18:56:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80135711241819500,-96.79049025004741000)
Unique Key
500t000000kiIAxAAM
21-00681588
Service Request Number: 21-00681588 • Address: ELLSWORTH AVE & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00681588
Address
ELLSWORTH AVE & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-23T13:26:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-23T13:26:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83378740526526000,-96.75515272333189000)
Unique Key
500t000000oo4x2AAA
21-00117920
Service Request Number: 21-00117920 • Address: 931 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00117920
Address
931 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2021-02-08T08:55:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-08T08:55:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75433370880584500,-96.83763218135537000)
Unique Key
500t000000gNTBhAAO
21-00378966
Service Request Number: 21-00378966 • Address: 13544 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00378966
Address
13544 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-04-28T16:25:09.000
Updated Date
2023-06-09T01:41:17.000
Closed Date
2021-04-28T16:25:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93359271500008000,-96.76103512125847000)
Unique Key
500t000000l9sZtAAI
21-00319510
Service Request Number: 21-00319510 • Address: 2100 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00319510
Address
2100 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T15:37:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T15:37:13.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65343183044914000,-96.78731161902161000)
Unique Key
500t000000jxHOMAA2
21-00020903
Service Request Number: 21-00020903 • Address: 900 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
21-00020903
Address
900 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T07:17:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T07:17:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76740591026495500,-96.80535725030606000)
Unique Key
500t000000ee7SjAAI
21-00878958
Service Request Number: 21-00878958 • Address: 10207 ROYAL HIGHLANDS DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00878958
Address
10207 ROYAL HIGHLANDS DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-26T21:25:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-26T21:25:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88830309466106000,-96.72305304938146000)
Unique Key
500t000000rjctfAAA
21-00650294
Service Request Number: 21-00650294 • Address: 4426 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00650294
Address
4426 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-14T11:21:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T11:21:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84014148692449000,-96.77155352006126000)
Unique Key
500t000000oK4b1AAC
21-00409102
Service Request Number: 21-00409102 • Address: 1037 CLERMONT AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00409102
Address
1037 CLERMONT AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T14:56:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T14:56:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80287612896470000,-96.74039952978839000)
Unique Key
500t000000lcmIbAAI
21-00679372
Service Request Number: 21-00679372 • Address: NORTHCLIFF DR & N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00679372
Address
NORTHCLIFF DR & N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T00:07:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-23T00:07:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.84574241640834000,-96.71261254867422000)
Unique Key
500t000000onmErAAI
21-00845256
Service Request Number: 21-00845256 • Address: 6307 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00845256
Address
6307 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T12:11:20.000
Updated Date
2023-06-09T00:11:21.000
Closed Date
2021-09-14T12:11:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77169701433087000,-96.71119254607844000)
Unique Key
500t000000rIjSJAA0
21-00779889
Service Request Number: 21-00779889 • Address: 10804 RUTH ANN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00779889
Address
10804 RUTH ANN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T15:27:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T15:27:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83684255739303000,-96.65991273813927000)
Unique Key
500t000000pzQWEAA2
21-00412178
Service Request Number: 21-00412178 • Address: 1300 OAK RIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00412178
Address
1300 OAK RIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-07T16:09:37.000
Updated Date
2023-06-09T01:40:05.000
Closed Date
2021-05-07T16:09:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73427054329443000,-96.66801387045928000)
Unique Key
500t000000ld63sAAA
21-00455848
Service Request Number: 21-00455848 • Address: 16000 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00455848
Address
16000 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-20T12:45:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T12:45:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96452118886783000,-96.80119071855400000)
Unique Key
500t000000mC1yAAAS
21-00071100
Service Request Number: 21-00071100 • Address: 3063 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00071100
Address
3063 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-23T16:16:54.000
Updated Date
2023-06-09T02:38:17.000
Closed Date
2021-01-23T16:16:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88434343926610400,-96.87473924917539000)
Unique Key
500t000000fc7VzAAI
20-01217283
Service Request Number: 20-01217283 • Address: N COLLETT AVE & SWISS AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-01217283
Address
N COLLETT AVE & SWISS AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-21T00:59:00.000
Status
Closed
Created Date
2020-12-19T10:10:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-19T10:10:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80283774648693000,-96.76914934651860000)
Unique Key
500t000000dHCGEAA4
21-00544075
Service Request Number: 21-00544075 • Address: 3200 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00544075
Address
3200 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T08:34:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T08:34:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89677273053156600,-96.86999281559795000)
Unique Key
500t000000n0wqVAAQ
21-00296087
Service Request Number: 21-00296087 • Address: 6063 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00296087
Address
6063 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-02T14:35:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T14:35:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77334690472475000,-96.71644414608264000)
Unique Key
500t000000jvAPgAAM
21-00660410
Service Request Number: 21-00660410 • Address: N CENTRAL EXPY SB & MIDPARK RD, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00660410
Address
N CENTRAL EXPY SB & MIDPARK RD, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T07:46:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T07:46:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93485391021338400,-96.75243802221817000)
Unique Key
500t000000oLbQUAA0
21-00501439
Service Request Number: 21-00501439 • Address: 3981 ROYAL PALMS CT, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00501439
Address
3981 ROYAL PALMS CT, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-03T09:39:49.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T09:39:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91319534624967000,-96.84646888455595000)
Unique Key
500t000000mioRAAAY
20-01081110
Service Request Number: 20-01081110 • Address: 7640 W GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01081110
Address
7640 W GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-31T23:59:00.000
Status
Closed
Created Date
2020-10-30T18:28:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-30T18:28:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84872606689814000,-96.81899888971377000)
Unique Key
500t000000bjmQNAAY
21-00829412
Service Request Number: 21-00829412 • Address: 7152 E GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00829412
Address
7152 E GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T20:25:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T20:25:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84470669208377000,-96.81639775221905000)
Unique Key
500t000000qvPvVAAU
21-00444326
Service Request Number: 21-00444326 • Address: 1608 DANUBE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00444326
Address
1608 DANUBE DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T15:33:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T15:33:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72805200688862500,-96.80045235568724000)
Unique Key
500t000000mAH37AAG
21-00089065
Service Request Number: 21-00089065 • Address: COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00089065
Address
COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T10:57:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T10:57:56.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77674758384856000,-96.81345152883797000)
Unique Key
500t000000fePSMAA2
21-00074859
Service Request Number: 21-00074859 • Address: 2306 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00074859
Address
2306 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T15:46:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T15:46:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81440609661824000,-96.73462416087494000)
Unique Key
500t000000fceorAAA
21-00244964
Service Request Number: 21-00244964 • Address: 1111 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00244964
Address
1111 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T15:01:16.000
Updated Date
2023-06-09T02:08:52.000
Closed Date
2021-03-18T15:01:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75755562166075000,-96.84401388955753000)
Unique Key
500t000000id7NCAAY
20-01157290
Service Request Number: 20-01157290 • Address: BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01157290
Address
BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T19:25:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-25T19:25:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95398809454495400,-96.81851103760170000)
Unique Key
500t000000cZLUrAAO
21-00839497
Service Request Number: 21-00839497 • Address: 1317 INWOOD RD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00839497
Address
1317 INWOOD RD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-12T18:11:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-12T18:11:20.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80682804482099000,-96.85239671599766000)
Unique Key
500t000000qww31AAA
21-00706942
Service Request Number: 21-00706942 • Address: 329 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00706942
Address
329 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-07-31T11:45:07.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-31T11:45:07.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85159584315301400,-96.71703915266319000)
Unique Key
500t000000p8Ra1AAE
21-00669407
Service Request Number: 21-00669407 • Address: 2802 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00669407
Address
2802 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T14:20:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T14:20:02.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82276777363821000,-96.83308123707074000)
Unique Key
500t000000oN63yAAC
21-00186866
Service Request Number: 21-00186866 • Address: 130 S CISCO ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00186866
Address
130 S CISCO ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-03-02T14:46:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T14:46:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79296380188243000,-96.76496841798912000)
Unique Key
500t000000hnICPAA2
21-00317963
Service Request Number: 21-00317963 • Address: MIDWAY RD & CEDARVIEW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00317963
Address
MIDWAY RD & CEDARVIEW RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed
Created Date
2021-04-09T11:36:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-09T11:36:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00156079632692000,-96.84389375829325000)
Unique Key
500t000000jxAaBAAU
20-01138132
Service Request Number: 20-01138132 • Address: 3360 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01138132
Address
3360 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-19T15:15:28.000
Updated Date
2023-06-09T03:20:47.000
Closed Date
2020-11-19T15:15:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90181268925488000,-96.86542437984336000)
Unique Key
500t000000cXuMbAAK
21-00174624
Service Request Number: 21-00174624 • Address: 4230 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00174624
Address
4230 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-25T15:17:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-25T15:17:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72030190791648000,-96.88877366889321000)
Unique Key
500t000000hlu1pAAA
21-00714814
Service Request Number: 21-00714814 • Address: 5211 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00714814
Address
5211 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-08-03T12:08:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T12:08:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83005374928978000,-96.78089019020912000)
Unique Key
500t000000p9eA1AAI
21-00114733
Service Request Number: 21-00114733 • Address: 10327 BARONNE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00114733
Address
10327 BARONNE CIR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T17:09:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T17:09:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86110874138372400,-96.70497718667869000)
Unique Key
500t000000gN6RKAA0
21-00308022
Service Request Number: 21-00308022 • Address: 3000 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00308022
Address
3000 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T21:33:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T21:33:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87581831090195500,-96.87614908617951000)
Unique Key
500t000000jwFwBAAU
21-00816244
Service Request Number: 21-00816244 • Address: 700 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00816244
Address
700 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-03T14:20:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-03T14:20:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74175582617010000,-96.80298704076765000)
Unique Key
500t000000qtViCAAU
21-00415166
Service Request Number: 21-00415166 • Address: ROYAL LN & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00415166
Address
ROYAL LN & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T06:29:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-10T06:29:22.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89492397728789500,-96.80942016867147000)
Unique Key
500t000000ldSJMAA2
21-00812932
Service Request Number: 21-00812932 • Address: 1001 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00812932
Address
1001 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T14:27:20.000
Updated Date
2023-06-09T00:22:55.000
Closed Date
2021-09-02T14:27:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78247010877801000,-96.80480822204468000)
Unique Key
500t000000qY19ZAAS
21-00476930
Service Request Number: 21-00476930 • Address: 10037 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00476930
Address
10037 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T15:18:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T15:18:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88176007847504000,-96.87725037506644000)
Unique Key
500t000000mPIHFAA4
21-00761582
Service Request Number: 21-00761582 • Address: N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00761582
Address
N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-17T16:17:12.000
Updated Date
2023-06-09T00:21:12.000
Closed Date
2021-08-17T16:17:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80718465104650000,-96.79336831478167000)
Unique Key
500t000000pwf7WAAQ
21-00672061
Service Request Number: 21-00672061 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00672061
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-21T09:48:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T09:48:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71489371181368000,-96.76484686459008000)
Unique Key
500t000000oNVTVAA4
21-00824766
Service Request Number: 21-00824766 • Address: 2699 MANSFIELD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00824766
Address
2699 MANSFIELD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-07T16:22:59.000
Updated Date
2023-06-09T00:26:29.000
Closed Date
2021-09-07T16:22:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76637095990951000,-96.77945944193853000)
Unique Key
500t000000quiTMAAY