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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00000096
Service Request Number: 21-00000096 • Address: 7700 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00000096
Address
7700 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed
Created Date
2021-01-01T08:17:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-01T08:17:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77062596645802000,-96.68943640396496000)
Unique Key
500t000000e0C3oAAE
21-00106983
Service Request Number: 21-00106983 • Address: 6704 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00106983
Address
6704 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T15:48:24.000
Updated Date
2023-06-09T02:33:55.000
Closed Date
2021-02-03T15:48:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87244324496548000,-96.78969386059217000)
Unique Key
500t000000gMMiIAAW
21-00872370
Service Request Number: 21-00872370 • Address: 2511 WYNNEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00872370
Address
2511 WYNNEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-23T10:30:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T10:30:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71838110030663000,-96.83750912170622000)
Unique Key
500t000000riLpUAAU
21-00625706
Service Request Number: 21-00625706 • Address: 3435 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00625706
Address
3435 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-07T09:08:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T09:08:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77987378691926000,-96.87591545407093000)
Unique Key
500t000000nznYWAAY
21-00703178
Service Request Number: 21-00703178 • Address: 662 ODENEAL ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00703178
Address
662 ODENEAL ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-30T09:15:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T09:15:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72312278695433000,-96.67050446933291000)
Unique Key
500t000000or9LWAAY
21-00762290
Service Request Number: 21-00762290 • Address: 8000 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00762290
Address
8000 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T07:13:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T07:13:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87164951363966000,-96.76980245358027000)
Unique Key
500t000000pwpp2AAA
20-00999198
Service Request Number: 20-00999198 • Address: 500 S MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00999198
Address
500 S MARSALIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T16:29:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-05T16:29:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74274811159260000,-96.81550891593555000)
Unique Key
500t000000ZlayiAAB
21-00583030
Service Request Number: 21-00583030 • Address: 2775 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00583030
Address
2775 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T13:57:17.000
Updated Date
2023-06-12T01:19:02.000
Closed Date
2021-06-24T13:57:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90397426270462000,-96.88411338415270000)
Unique Key
500t000000nQCVkAAO
21-00092749
Service Request Number: 21-00092749 • Address: CARDINAL DR & EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00092749
Address
CARDINAL DR & EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-01-30T15:05:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-30T15:05:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70506281602808000,-96.78323305917066000)
Unique Key
500t000000gKm0NAAS
21-00362193
Service Request Number: 21-00362193 • Address: 1100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00362193
Address
1100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T11:12:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-23T11:12:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66216635698083000,-96.80740555027930000)
Unique Key
500t000000kiWbfAAE
21-00570286
Service Request Number: 21-00570286 • Address: 1801 CHALK HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00570286
Address
1801 CHALK HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-21T20:45:38.000
Updated Date
2023-06-12T01:05:47.000
Closed Date
2021-06-21T20:45:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76646815094379400,-96.90264477472437000)
Unique Key
500t000000nOgKOAA0
21-00633465
Service Request Number: 21-00633465 • Address: 803 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00633465
Address
803 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T07:25:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T07:25:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84423665719170000,-96.71129685618558000)
Unique Key
500t000000o0t7PAAQ
21-00687036
Service Request Number: 21-00687036 • Address: 8430 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00687036
Address
8430 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T10:41:43.000
Updated Date
2023-06-09T00:35:30.000
Closed Date
2021-07-23T10:41:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.91823447581563000,-96.75640325442721000)
Unique Key
500t000000oooNgAAI
21-00619469
Service Request Number: 21-00619469 • Address: 10600 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00619469
Address
10600 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T15:14:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T15:14:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89001195723718500,-96.80371974927343000)
Unique Key
500t000000nz057AAA
21-00339378
Service Request Number: 21-00339378 • Address: FERGUSON RD & LANECREST DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00339378
Address
FERGUSON RD & LANECREST DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T08:55:29.000
Updated Date
2023-06-09T01:50:47.000
Closed Date
2021-04-16T08:55:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81356275127773000,-96.69726685081888000)
Unique Key
500t000000kfLqbAAE
21-00298517
Service Request Number: 21-00298517 • Address: 2345 N HOUSTON ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00298517
Address
2345 N HOUSTON ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-03T18:10:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-03T18:10:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78636355843443000,-96.80875417882811000)
Unique Key
500t000000jvKQ6AAM
20-01001235
Service Request Number: 20-01001235 • Address: CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01001235
Address
CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T10:58:11.000
Updated Date
2023-06-09T03:49:35.000
Closed Date
2020-10-06T10:58:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91694559374353400,-96.80370846126176000)
Unique Key
500t000000aRgcFAAS
21-00391906
Service Request Number: 21-00391906 • Address: 166 HOWELL ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391906
Address
166 HOWELL ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T12:08:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T12:08:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78738632012651000,-96.81976652022000000)
Unique Key
500t000000lBdEtAAK
21-00538149
Service Request Number: 21-00538149 • Address: 631 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00538149
Address
631 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-13T16:08:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-13T16:08:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65022418015992400,-96.83280001473607000)
Unique Key
500t000000n0EzPAAU
21-00428253
Service Request Number: 21-00428253 • Address: 5600 MOUNTAIN HOLLOW DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00428253
Address
5600 MOUNTAIN HOLLOW DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T12:04:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T12:04:20.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65565188449749500,-96.96655715977981000)
Unique Key
500t000000lf3deAAA
20-00995522
Service Request Number: 20-00995522 • Address: FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00995522
Address
FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-10-04T20:02:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T20:02:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75350056583042000,-96.87418457754006000)
Unique Key
500t000000ZlN9TAAV
21-00648157
Service Request Number: 21-00648157 • Address: 10010 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00648157
Address
10010 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T17:14:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T17:14:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85136937370839400,-96.70554531614997000)
Unique Key
500t000000o2wy1AAA
21-00353345
Service Request Number: 21-00353345 • Address: CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00353345
Address
CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T08:15:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T08:15:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.91694559498797000,-96.80370846123793000)
Unique Key
500t000000khF14AAE
20-01127896
Service Request Number: 20-01127896 • Address: 3822 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01127896
Address
3822 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-11-17T03:55:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-17T03:55:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67332989050474600,-96.75791295660538000)
Unique Key
500t000000bmwf9AAA
21-00263435
Service Request Number: 21-00263435 • Address: 921 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00263435
Address
921 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-23T16:23:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-23T16:23:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77306404788616600,-96.83701299857975000)
Unique Key
500t000000jCMt9AAG
21-00609698
Service Request Number: 21-00609698 • Address: S MARSALIS AVE & E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00609698
Address
S MARSALIS AVE & E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T15:28:15.000
Updated Date
2023-06-12T01:15:11.000
Closed Date
2021-07-01T15:28:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68385898113694000,-96.81455174691807000)
Unique Key
500t000000lb7DlAAI
20-01227691
Service Request Number: 20-01227691 • Address: HIGHGATE LN & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01227691
Address
HIGHGATE LN & ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T11:00:17.000
Updated Date
2023-06-09T03:00:39.000
Closed Date
2020-12-23T11:00:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84919292864818000,-96.75294978108074000)
Unique Key
500t000000dyAjKAAU
21-00320386
Service Request Number: 21-00320386 • Address: 2310 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00320386
Address
2310 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T15:22:43.000
Updated Date
2023-06-09T02:00:58.000
Closed Date
2021-04-09T15:22:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70511123692604400,-96.79077534025257000)
Unique Key
500t000000jxLKdAAM
21-00022494
Service Request Number: 21-00022494 • Address: 5700 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00022494
Address
5700 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T12:53:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T12:53:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81030030320682000,-96.76356446839068000)
Unique Key
500t000000eeHuyAAE
21-00266913
Service Request Number: 21-00266913 • Address: 1434 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00266913
Address
1434 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:27:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-25T12:27:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70004748596053000,-96.80361127265847000)
Unique Key
500t000000jCgo6AAC
20-01092346
Service Request Number: 20-01092346 • Address: 12100 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-01092346
Address
12100 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-04T09:00:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-04T09:00:16.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86557644124445000,-96.67439824258425000)
Unique Key
500t000000bkZ4MAAU
21-00667998
Service Request Number: 21-00667998 • Address: 7120 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00667998
Address
7120 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T09:34:17.000
Updated Date
2023-06-09T00:44:56.000
Closed Date
2021-07-20T09:34:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81212335243015600,-96.73519938701335000)
Unique Key
500t000000oMtY4AAK
21-00538083
Service Request Number: 21-00538083 • Address: 3116 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00538083
Address
3116 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T13:58:35.000
Updated Date
2023-06-12T01:16:42.000
Closed Date
2021-06-13T13:58:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86244004530623600,-96.87098567941000000)
Unique Key
500t000000n0ERmAAM
21-00823487
Service Request Number: 21-00823487 • Address: 500 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00823487
Address
500 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T08:35:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T08:35:04.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85712536828811000,-96.70400296343381000)
Unique Key
500t000000quZFjAAM
20-01052895
Service Request Number: 20-01052895 • Address: 3020 GREENMEADOW DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01052895
Address
3020 GREENMEADOW DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T12:38:06.000
Updated Date
2023-06-09T03:41:53.000
Closed Date
2020-10-21T12:38:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80889914735505000,-96.69379363674051000)
Unique Key
500t000000aUWZWAA4
21-00025070
Service Request Number: 21-00025070 • Address: 3411 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00025070
Address
3411 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T22:47:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T22:47:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82923578919476000,-96.78145307742588000)
Unique Key
500t000000eeVFrAAM
21-00620274
Service Request Number: 21-00620274 • Address: 2600 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00620274
Address
2600 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T04:35:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T04:35:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75345662162493000,-96.75592949744797000)
Unique Key
500t000000nz5TgAAI
21-00190474
Service Request Number: 21-00190474 • Address: 2400 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00190474
Address
2400 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-03T13:00:44.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-03T13:00:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73087362529218000,-96.79157110116172000)
Unique Key
500t000000hnhHkAAI
21-00382677
Service Request Number: 21-00382677 • Address: 4500 VANDERVORT DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00382677
Address
4500 VANDERVORT DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T15:51:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T15:51:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70735897610936000,-96.75994700662880000)
Unique Key
500t000000lAPZFAA4
21-00484288
Service Request Number: 21-00484288 • Address: 4045 ROBERTSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00484288
Address
4045 ROBERTSON DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T12:17:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T12:17:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67219140649072500,-96.75337748460038000)
Unique Key
500t000000mQ8iXAAS
21-00880461
Service Request Number: 21-00880461 • Address: 6900 CARTER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00880461
Address
6900 CARTER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-27T13:22:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-27T13:22:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71227300326254000,-96.70297966229770000)
Unique Key
500t000000rjxVAAAY
20-01248733
Service Request Number: 20-01248733 • Address: CLUBVIEW DR & DAZZLE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01248733
Address
CLUBVIEW DR & DAZZLE DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-30T18:09:54.000
Updated Date
2023-06-09T02:50:06.000
Closed Date
2020-12-30T18:09:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68319501271888000,-96.84987392011690000)
Unique Key
500t000000dzuyZAAQ
21-00708412
Service Request Number: 21-00708412 • Address: 6561 LAFAYETTE WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00708412
Address
6561 LAFAYETTE WAY, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-01T09:50:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T09:50:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92149669056901000,-96.79279823349476000)
Unique Key
500t000000p8ddVAAQ
21-00552695
Service Request Number: 21-00552695 • Address: 3132 SAN MEDINA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00552695
Address
3132 SAN MEDINA AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T14:07:32.000
Updated Date
2023-06-12T01:22:26.000
Closed Date
2021-06-16T14:07:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83291028295613500,-96.66322875736530000)
Unique Key
500t000000n1rIsAAI
21-00066441
Service Request Number: 21-00066441 • Address: 6550 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00066441
Address
6550 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-01-22T07:36:33.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-22T07:36:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74914054072101500,-96.71348189165500000)
Unique Key
500t000000fbbRxAAI
21-00426989
Service Request Number: 21-00426989 • Address: 1615 BLUE MEADOW ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00426989
Address
1615 BLUE MEADOW ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-12T15:09:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T15:09:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73967939873719500,-96.65895407680205000)
Unique Key
500t000000let4GAAQ
21-00117777
Service Request Number: 21-00117777 • Address: 3316 JAMES ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00117777
Address
3316 JAMES ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-07T23:33:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-07T23:33:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77021604061369000,-96.72344663428359000)
Unique Key
500t000000gNQcJAAW
21-00655551
Service Request Number: 21-00655551 • Address: 1318 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00655551
Address
1318 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-15T15:16:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-15T15:16:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.69879806207062000,-96.80600071116164000)
Unique Key
500t000000oKtjzAAC
20-01159336
Service Request Number: 20-01159336 • Address: W MOCKINGBIRD LN & LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01159336
Address
W MOCKINGBIRD LN & LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-29T00:59:00.000
Status
Closed
Created Date
2020-11-27T15:31:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-27T15:31:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83663812640073600,-96.83183121426732000)
Unique Key
500t000000cZVKpAAO
21-00458233
Service Request Number: 21-00458233 • Address: 420 PECAN RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00458233
Address
420 PECAN RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T16:31:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-20T16:31:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75156984070190400,-96.80142868832188000)
Unique Key
500t000000mCII2AAO
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