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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00201317
Service Request Number: 21-00201317 • Address: SKILLMAN ST & L B J ACRD EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00201317
Address
SKILLMAN ST & L B J ACRD EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-03-05T17:08:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-05T17:08:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90002186064987000,-96.71801118327384000)
Unique Key
500t000000hofypAAA
21-00873498
Service Request Number: 21-00873498 • Address: FERGUSON RD & SPRINGHILL DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00873498
Address
FERGUSON RD & SPRINGHILL DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-23T14:47:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T14:47:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81408690825730000,-96.69624053243604000)
Unique Key
500t000000riZNbAAM
21-00481517
Service Request Number: 21-00481517 • Address: 2146 HULSE BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00481517
Address
2146 HULSE BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T16:25:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T16:25:40.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.73666629129094500,-96.79484897533989000)
Unique Key
500t000000mPoiNAAS
21-00206343
Service Request Number: 21-00206343 • Address: 13775 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00206343
Address
13775 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-08T13:01:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T13:01:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93579578421473000,-96.80402504601145000)
Unique Key
500t000000iZKFQAA4
21-00871319
Service Request Number: 21-00871319 • Address: 2500 KING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00871319
Address
2500 KING ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-09-22T21:12:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-22T21:12:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76624419175461000,-96.78122730607328000)
Unique Key
500t000000riAHuAAM
20-01044496
Service Request Number: 20-01044496 • Address: 6015 TWIN COVES, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01044496
Address
6015 TWIN COVES, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-19T12:51:50.000
Updated Date
2023-06-09T03:35:47.000
Closed Date
2020-10-19T12:51:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97116678855666500,-96.80046728740088000)
Unique Key
500t000000aTzOHAA0
21-00470537
Service Request Number: 21-00470537 • Address: 2000 N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00470537
Address
2000 N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T10:31:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T10:31:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74642409164048500,-96.69988354445894000)
Unique Key
500t000000mNdDEAA0
21-00368320
Service Request Number: 21-00368320 • Address: 14464 KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00368320
Address
14464 KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T11:26:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T11:26:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66533105446007000,-96.60237078313328000)
Unique Key
500t000000kjNY3AAM
21-00695746
Service Request Number: 21-00695746 • Address: SANDRA LYNN DR & MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00695746
Address
SANDRA LYNN DR & MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-07-28T10:46:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-28T10:46:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83950484820886000,-96.65811962300133000)
Unique Key
500t000000oq3JVAAY
21-00333119
Service Request Number: 21-00333119 • Address: WOODWAY DR & FOUNTAINDALE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00333119
Address
WOODWAY DR & FOUNTAINDALE DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-14T12:21:44.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-14T12:21:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67711529069625000,-96.65279108496860000)
Unique Key
500t000000jycUoAAI
21-00582978
Service Request Number: 21-00582978 • Address: 3713 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00582978
Address
3713 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-06-24T13:50:12.000
Updated Date
2023-06-12T01:19:00.000
Closed Date
2021-06-24T13:50:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75624163343502500,-96.77052136373311000)
Unique Key
500t000000nQBIdAAO
21-00782220
Service Request Number: 21-00782220 • Address: 9024 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00782220
Address
9024 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-24T10:47:03.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-24T10:47:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90215326188073400,-96.74877535154728000)
Unique Key
500t000000pzp5vAAA
21-00762134
Service Request Number: 21-00762134 • Address: 3310 SPRINGWOOD PL, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00762134
Address
3310 SPRINGWOOD PL, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-17T21:48:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T21:48:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.70356784933884000,-96.87545371147277000)
Unique Key
500t000000pwmueAAA
21-00117715
Service Request Number: 21-00117715 • Address: 4288 BOYER PL, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00117715
Address
4288 BOYER PL, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-07T22:10:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-07T22:10:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80962296664530000,-96.81576896729153000)
Unique Key
500t000000gNQIsAAO
21-00869392
Service Request Number: 21-00869392 • Address: 300 S HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00869392
Address
300 S HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T11:49:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T11:49:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77734821516451000,-96.80722767217152000)
Unique Key
500t000000rhrS6AAI
21-00847137
Service Request Number: 21-00847137 • Address: 3517 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00847137
Address
3517 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-14T17:36:29.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-14T17:36:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70148081200526000,-96.81104499899338000)
Unique Key
500t000000rIywDAAS
20-01054896
Service Request Number: 20-01054896 • Address: BROCKBANK DR & PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01054896
Address
BROCKBANK DR & PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-10-22T08:45:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-22T08:45:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87587375028366000,-96.87618054381524000)
Unique Key
500t000000aUeDwAAK
21-00799586
Service Request Number: 21-00799586 • Address: 4955 NORTHWAY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00799586
Address
4955 NORTHWAY DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-08-30T11:07:12.000
Updated Date
2023-06-09T00:20:45.000
Closed Date
2021-08-30T11:07:12.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.84655894974463000,-96.76898914973220000)
Unique Key
500t000000qW6lrAAC
21-00569460
Service Request Number: 21-00569460 • Address: 4311 WOODHOLLOW DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00569460
Address
4311 WOODHOLLOW DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-21T16:08:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-21T16:08:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69088626188606400,-96.86414947545337000)
Unique Key
500t000000nObJPAA0
21-00542919
Service Request Number: 21-00542919 • Address: 4328 HARVEST HILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00542919
Address
4328 HARVEST HILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-14T17:37:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T17:37:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92201048592386000,-96.83564510347988000)
Unique Key
500t000000n0lDiAAI
21-00721294
Service Request Number: 21-00721294 • Address: ANITA ST & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00721294
Address
ANITA ST & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T07:50:56.000
Updated Date
2023-06-09T00:37:19.000
Closed Date
2021-08-05T07:50:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83490738221193000,-96.76150119888311000)
Unique Key
500t000000pAgkbAAC
21-00419165
Service Request Number: 21-00419165 • Address: PENNSYLVANIA AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00419165
Address
PENNSYLVANIA AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-10T16:37:39.000
Updated Date
2023-06-09T01:41:11.000
Closed Date
2021-05-10T16:37:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76072037522156000,-96.77452147719677000)
Unique Key
500t000000ldvjFAAQ
20-01100488
Service Request Number: 20-01100488 • Address: 1415 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01100488
Address
1415 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-06T21:55:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-06T21:55:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73037574866245000,-96.82053844948231000)
Unique Key
500t000000bl2xPAAQ
21-00667420
Service Request Number: 21-00667420 • Address: 4236 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00667420
Address
4236 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T08:15:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T08:15:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00755594747944600,-96.83842626740501000)
Unique Key
500t000000oMptDAAS
20-00998910
Service Request Number: 20-00998910 • Address: 7104 ROTHLAND ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00998910
Address
7104 ROTHLAND ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-10-05T15:56:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-05T15:56:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78756131685856000,-96.69014243650328000)
Unique Key
500t000000Zla3hAAB
21-00526816
Service Request Number: 21-00526816 • Address: 6502 FORESTSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00526816
Address
6502 FORESTSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T23:34:47.000
Updated Date
2023-06-09T01:00:39.000
Closed Date
2021-06-09T23:34:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90858416502559000,-96.79425421542071000)
Unique Key
500t000000mz3dPAAQ
21-00718377
Service Request Number: 21-00718377 • Address: 4246 LANDRUM AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00718377
Address
4246 LANDRUM AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:29:11.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-04T10:29:11.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70336635478218000,-96.78063959193479000)
Unique Key
500t000000pACUJAA4
21-00799320
Service Request Number: 21-00799320 • Address: 4652 MALDEN LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00799320
Address
4652 MALDEN LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-08-30T10:28:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T10:28:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68765890942907000,-96.80693527391362000)
Unique Key
500t000000qW4onAAC
21-00765326
Service Request Number: 21-00765326 • Address: 2900 REYNOLDS AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00765326
Address
2900 REYNOLDS AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-18T15:18:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T15:18:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78628627438956000,-96.74439151344697000)
Unique Key
500t000000pxFVaAAM
21-00827422
Service Request Number: 21-00827422 • Address: 14920 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00827422
Address
14920 HILLCREST RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-05T16:56:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-05T16:56:23.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95233578738922400,-96.78546907395538000)
Unique Key
500t000000qv9irAAA
21-00717254
Service Request Number: 21-00717254 • Address: 1099 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00717254
Address
1099 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T02:06:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T02:06:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69504132806226000,-96.83995710947464000)
Unique Key
500t000000pA1olAAC
21-00744314
Service Request Number: 21-00744314 • Address: 11425 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00744314
Address
11425 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-11T21:17:23.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-11T21:17:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90418734281368000,-96.85643750844912000)
Unique Key
500t000000pZ1vPAAS
21-00484670
Service Request Number: 21-00484670 • Address: N BEACON ST & WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00484670
Address
N BEACON ST & WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-31T23:59:00.000
Status
Closed
Created Date
2021-05-28T13:26:39.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-28T13:26:39.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80426068990258400,-96.75990038246275000)
Unique Key
500t000000mQBLMAA4
21-00194581
Service Request Number: 21-00194581 • Address: FOREST LN & INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00194581
Address
FOREST LN & INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T10:51:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T10:51:33.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90958916487834000,-96.81853329826542000)
Unique Key
500t000000ho6vSAAQ
21-00259887
Service Request Number: 21-00259887 • Address: 2954 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00259887
Address
2954 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T17:35:38.000
Updated Date
2023-06-09T01:49:20.000
Closed Date
2021-03-23T17:35:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85214227903820000,-96.66372511712598000)
Unique Key
500t000000jC1tbAAC
21-00708356
Service Request Number: 21-00708356 • Address: 1054 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00708356
Address
1054 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-01T11:21:30.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-01T11:21:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69104347603267000,-96.83991550128495000)
Unique Key
500t000000p8czOAAQ
21-00537705
Service Request Number: 21-00537705 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00537705
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-06-13T10:24:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T10:24:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000n0Ay6AAE
21-00882013
Service Request Number: 21-00882013 • Address: 4951 NASHWOOD LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00882013
Address
4951 NASHWOOD LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-28T10:27:47.000
Updated Date
2023-06-09T00:06:46.000
Closed Date
2021-09-28T10:27:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91098597784072400,-96.82209653476012000)
Unique Key
500t000000rkOzrAAE
21-00424305
Service Request Number: 21-00424305 • Address: 9333 LOCARNO DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00424305
Address
9333 LOCARNO DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-12T08:56:55.000
Updated Date
2023-06-09T01:38:23.000
Closed Date
2021-05-12T08:56:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89967229361509000,-96.74068530429280000)
Unique Key
500t000000lebGzAAI
21-00284289
Service Request Number: 21-00284289 • Address: 5307 URBAN CREST RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00284289
Address
5307 URBAN CREST RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T14:25:57.000
Updated Date
2023-06-09T02:00:02.000
Closed Date
2021-03-30T14:25:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78819277692860400,-96.70089396381180000)
Unique Key
500t000000jEBQFAA4
21-00788855
Service Request Number: 21-00788855 • Address: 326 W HOBSON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00788855
Address
326 W HOBSON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-24T11:18:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T11:18:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71493109112863000,-96.82682987992679000)
Unique Key
500t000000qUGAmAAO
21-00877755
Service Request Number: 21-00877755 • Address: 8542 SWEETWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00877755
Address
8542 SWEETWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-25T09:58:23.000
Updated Date
2023-06-09T00:06:05.000
Closed Date
2021-09-25T09:58:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80545818899764000,-96.69716455091681000)
Unique Key
500t000000rjLR7AAM
21-00613258
Service Request Number: 21-00613258 • Address: 9430 BERMUDA RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00613258
Address
9430 BERMUDA RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T13:24:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T13:24:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.68448748744342000,-96.73351454186859000)
Unique Key
500t000000lbW0lAAE
21-00156918
Service Request Number: 21-00156918 • Address: 9805 SHOREVIEW RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00156918
Address
9805 SHOREVIEW RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-21T16:24:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-21T16:24:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86518871458052000,-96.71771217340721000)
Unique Key
500t000000hCLsNAAW
21-00029581
Service Request Number: 21-00029581 • Address: 1949 JOAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00029581
Address
1949 JOAN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-01-11T15:06:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T15:06:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74560011382432400,-96.69740105122824000)
Unique Key
500t000000ef5sCAAQ
21-00849554
Service Request Number: 21-00849554 • Address: N PEAK ST & SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00849554
Address
N PEAK ST & SAN JACINTO ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T13:04:16.000
Updated Date
2023-06-09T00:03:04.000
Closed Date
2021-09-15T13:04:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80035513814241000,-96.78107480341630000)
Unique Key
500t000000rJOzSAAW
21-00331891
Service Request Number: 21-00331891 • Address: W RED BIRD LN & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00331891
Address
W RED BIRD LN & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T09:40:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-14T09:40:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67175044391234500,-96.85717547293804000)
Unique Key
500t000000jyXAYAA2
21-00847495
Service Request Number: 21-00847495 • Address: 9407 ECTOR CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00847495
Address
9407 ECTOR CT, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T18:22:50.000
Updated Date
2023-06-09T00:02:43.000
Closed Date
2021-09-14T18:22:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76780556112007000,-96.65964123405759000)
Unique Key
500t000000rJ4ZuAAK
20-01245033
Service Request Number: 20-01245033 • Address: 12843 TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01245033
Address
12843 TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2020-12-30T09:23:50.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-30T09:23:50.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.91977278541755000,-96.75122325424151000)
Unique Key
500t000000dzcERAAY
21-00661932
Service Request Number: 21-00661932 • Address: 7235 EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00661932
Address
7235 EAST GRAND AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-18T08:35:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-18T08:35:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80725224027601400,-96.73301967779722000)
Unique Key
500t000000oLzU1AAK
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