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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00750942
Service Request Number: 21-00750942 • Address: 9600 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00750942
Address
9600 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-13T16:16:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-13T16:16:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75392682397315000,-96.65685182247263000)
Unique Key
500t000000pa4fyAAA
21-00789538
Service Request Number: 21-00789538 • Address: 3920 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00789538
Address
3920 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T10:05:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-26T10:05:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69704836234828000,-96.81770945171384000)
Unique Key
500t000000qU9lVAAS
21-00531164
Service Request Number: 21-00531164 • Address: W LAWSON RD & LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00531164
Address
W LAWSON RD & LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T15:52:00.000
Updated Date
2023-06-09T01:03:12.000
Closed Date
2021-06-10T15:52:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70090989320130000,-96.57241168209393000)
Unique Key
500t000000mzUt1AAE
21-00354718
Service Request Number: 21-00354718 • Address: 2621 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00354718
Address
2621 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T11:32:04.000
Updated Date
2023-06-09T01:31:52.000
Closed Date
2021-04-21T11:32:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80557418744641000,-96.81288979262051000)
Unique Key
500t000000khQpQAAU
20-01100449
Service Request Number: 20-01100449 • Address: 9800 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01100449
Address
9800 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-06T20:31:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-06T20:31:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82159021327644400,-96.67846415396244000)
Unique Key
500t000000bl2o2AAA
21-00001058
Service Request Number: 21-00001058 • Address: 10298 TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00001058
Address
10298 TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-01-01T16:57:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-01T16:57:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88612419846804000,-96.85626929136308000)
Unique Key
500t000000e0Fx6AAE
21-00111275
Service Request Number: 21-00111275 • Address: 10258 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00111275
Address
10258 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2021-02-04T23:53:27.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-02-04T23:53:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88650399950360000,-96.83828011438380000)
Unique Key
500t000000gMmz9AAC
21-00039519
Service Request Number: 21-00039519 • Address: 1827 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00039519
Address
1827 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T06:42:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T06:42:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80298471484849000,-96.78242897593256000)
Unique Key
500t000000egBHEAA2
21-00884654
Service Request Number: 21-00884654 • Address: 5505 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00884654
Address
5505 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T15:30:57.000
Updated Date
2023-06-09T00:07:12.000
Closed Date
2021-09-29T15:30:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80561205449810600,-96.76298910466298000)
Unique Key
500t000000rl90lAAA
20-01130270
Service Request Number: 20-01130270 • Address: 3109 ROYAL GABLE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01130270
Address
3109 ROYAL GABLE DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T14:58:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T14:58:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89622993963144000,-96.87406416910727000)
Unique Key
500t000000bn9MOAAY
20-01082803
Service Request Number: 20-01082803 • Address: SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01082803
Address
SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-01T09:36:45.000
Updated Date
2023-06-09T03:27:50.000
Closed Date
2020-11-01T09:36:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83683748006377000,-96.74253881416605000)
Unique Key
500t000000bjt8iAAA
21-00869973
Service Request Number: 21-00869973 • Address: 4204 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00869973
Address
4204 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-30T00:59:00.000
Status
Closed
Created Date
2021-09-22T13:52:16.000
Updated Date
2023-06-08T23:59:42.000
Closed Date
2021-09-22T13:52:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72426675752280000,-96.88843412009993000)
Unique Key
500t000000rhwuYAAQ
20-01149401
Service Request Number: 20-01149401 • Address: 100 N GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01149401
Address
100 N GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-23T15:52:55.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:52:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78339452756320000,-96.78629238369030000)
Unique Key
500t000000cYkj7AAC
21-00637323
Service Request Number: 21-00637323 • Address: 4712 MANETT ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00637323
Address
4712 MANETT ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T15:43:44.000
Updated Date
2023-06-09T00:46:21.000
Closed Date
2021-07-09T15:43:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81110805946892000,-96.78550891544339000)
Unique Key
500t000000o1LKvAAM
21-00676994
Service Request Number: 21-00676994 • Address: 7912 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00676994
Address
7912 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-07-22T12:02:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T12:02:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71401511565689000,-96.68664668946045000)
Unique Key
500t000000onSCGAA2
21-00817900
Service Request Number: 21-00817900 • Address: BRUTON RD & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00817900
Address
BRUTON RD & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-05T23:59:00.000
Status
Closed
Created Date
2021-09-04T10:57:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-04T10:57:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74901773737193600,-96.70046050618699000)
Unique Key
500t000000qtkTqAAI
20-01210302
Service Request Number: 20-01210302 • Address: 398 S NAVY AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01210302
Address
398 S NAVY AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-16T16:54:43.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-16T16:54:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74252294712403000,-96.92468483663689000)
Unique Key
500t000000dGSZlAAO
20-01135218
Service Request Number: 20-01135218 • Address: 10397 VISTADALE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01135218
Address
10397 VISTADALE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-18T17:46:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-18T17:46:38.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88746851625142400,-96.70586321079513000)
Unique Key
500t000000bnW9KAAU
20-01210561
Service Request Number: 20-01210561 • Address: MEADOW RD & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
20-01210561
Address
MEADOW RD & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-12-16T17:49:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-16T17:49:36.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88768569360773000,-96.76999270760045000)
Unique Key
500t000000dGU2UAAW
21-00679395
Service Request Number: 21-00679395 • Address: 6395 SPUR 408, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00679395
Address
6395 SPUR 408, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-07-23T01:27:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-23T01:27:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67289553163643500,-96.94703591428474000)
Unique Key
500t000000onmfcAAA
21-00884294
Service Request Number: 21-00884294 • Address: 1700 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00884294
Address
1700 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T13:12:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-29T13:12:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71946467035161000,-96.79858717478436000)
Unique Key
500t000000rl3lcAAA
21-00428099
Service Request Number: 21-00428099 • Address: 2575 KING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00428099
Address
2575 KING ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T20:47:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:47:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76549212208383000,-96.78087777816532000)
Unique Key
500t000000lf1CWAAY
21-00427298
Service Request Number: 21-00427298 • Address: 12029 BENCREST PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00427298
Address
12029 BENCREST PL, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T15:01:58.000
Updated Date
2023-06-09T01:38:47.000
Closed Date
2021-05-12T15:01:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91355128707045500,-96.85278012893788000)
Unique Key
500t000000leuxkAAA
20-01001844
Service Request Number: 20-01001844 • Address: 3510 SPRINGBROOK ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-01001844
Address
3510 SPRINGBROOK ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T12:34:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T12:34:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81874235503284000,-96.79522427228770000)
Unique Key
500t000000aRib3AAC
21-00263064
Service Request Number: 21-00263064 • Address: 6700 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00263064
Address
6700 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-24T13:56:39.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-24T13:56:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86557509804476500,-96.76708097830063000)
Unique Key
500t000000jCLAGAA4
21-00670671
Service Request Number: 21-00670671 • Address: 16219 SHADYBANK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00670671
Address
16219 SHADYBANK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T17:30:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T17:30:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97020935076485000,-96.79495542510473000)
Unique Key
500t000000oNGWzAAO
21-00110822
Service Request Number: 21-00110822 • Address: N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00110822
Address
N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-02-04T18:00:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-04T18:00:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86083008114049000,-96.71972034623388000)
Unique Key
500t000000gMj6yAAC
21-00236379
Service Request Number: 21-00236379 • Address: PRESTON RD & ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00236379
Address
PRESTON RD & ROYAL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T06:08:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T06:08:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89490405486375000,-96.80401846987830000)
Unique Key
500t000000icD4EAAU
20-00988093
Service Request Number: 20-00988093 • Address: 3245 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00988093
Address
3245 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-10-01T14:34:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T14:34:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65799058854260000,-96.76864193392821000)
Unique Key
500t000000ZkzZGAAZ
21-00835826
Service Request Number: 21-00835826 • Address: 1001 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00835826
Address
1001 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T15:39:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T15:39:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78247010877801000,-96.80480822204468000)
Unique Key
500t000000qwQBxAAM
21-00807698
Service Request Number: 21-00807698 • Address: 8952 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00807698
Address
8952 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-09-01T11:10:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-01T11:10:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75425296459192000,-96.66950138614374000)
Unique Key
500t000000qXHWEAA4
21-00388820
Service Request Number: 21-00388820 • Address: 1100 W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00388820
Address
1100 W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-02T23:59:00.000
Status
Closed
Created Date
2021-05-01T20:38:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-01T20:38:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81768494350937000,-96.87050346813125000)
Unique Key
500t000000lBCY6AAO
21-00557600
Service Request Number: 21-00557600 • Address: 3611 LATIMER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00557600
Address
3611 LATIMER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:48:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:48:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76177975809966400,-96.76655557734563000)
Unique Key
500t000000nNNE8AAO
21-00418473
Service Request Number: 21-00418473 • Address: DAVENPORT RD & KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00418473
Address
DAVENPORT RD & KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T15:55:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-10T15:55:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97619186086059500,-96.80221728867720000)
Unique Key
500t000000ldrKpAAI
21-00489522
Service Request Number: 21-00489522 • Address: 1614 HORTENSE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00489522
Address
1614 HORTENSE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-31T02:01:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-31T02:01:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69050024219024000,-96.79992446478023000)
Unique Key
500t000000mhS3zAAE
21-00464895
Service Request Number: 21-00464895 • Address: 400 CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00464895
Address
400 CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T08:59:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T08:59:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68610933320470500,-96.81739416905960000)
Unique Key
500t000000mMaF1AAK
21-00265882
Service Request Number: 21-00265882 • Address: N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00265882
Address
N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T10:00:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-25T10:00:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89874147547299500,-96.76921297909458000)
Unique Key
500t000000jCbVdAAK
21-00687654
Service Request Number: 21-00687654 • Address: WORCOLA ST & SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00687654
Address
WORCOLA ST & SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T11:26:25.000
Updated Date
2023-06-09T00:33:21.000
Closed Date
2021-07-26T11:26:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84202190824666000,-96.77169987253129000)
Unique Key
500t000000ootvuAAA
20-01054830
Service Request Number: 20-01054830 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01054830
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-22T08:35:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-22T08:35:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74891877701807600,-96.83446633089153000)
Unique Key
500t000000aUdo9AAC
21-00458288
Service Request Number: 21-00458288 • Address: 703 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00458288
Address
703 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T06:20:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T06:20:48.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.72452847739903000,-96.70626812466924000)
Unique Key
500t000000mCJt9AAG
21-00321566
Service Request Number: 21-00321566 • Address: 1374 OAK RIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00321566
Address
1374 OAK RIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-10T21:43:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-10T21:43:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73485070994509000,-96.66800892157931000)
Unique Key
500t000000jxQsIAAU
21-00114488
Service Request Number: 21-00114488 • Address: 1438 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00114488
Address
1438 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-05T16:31:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-05T16:31:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73660347038975000,-96.68089794334665000)
Unique Key
500t000000gN5DAAA0
21-00117389
Service Request Number: 21-00117389 • Address: FOREST LN & STULTS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00117389
Address
FOREST LN & STULTS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T15:04:33.000
Updated Date
2023-06-09T02:29:07.000
Closed Date
2021-02-07T15:04:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90913077344091000,-96.75872190061170000)
Unique Key
500t000000gNNTCAA4
21-00817659
Service Request Number: 21-00817659 • Address: CEDARDALE DR & J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00817659
Address
CEDARDALE DR & J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-05T23:59:00.000
Status
Closed
Created Date
2021-09-04T08:31:03.000
Updated Date
2023-06-09T00:23:41.000
Closed Date
2021-09-04T08:31:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66394483138963500,-96.74185722781161000)
Unique Key
500t000000qtiSlAAI
21-00264758
Service Request Number: 21-00264758 • Address: 2427 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00264758
Address
2427 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-03-24T18:37:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T18:37:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70612645603619500,-96.78894071797498000)
Unique Key
500t000000jCSfdAAG
21-00476208
Service Request Number: 21-00476208 • Address: ROSS AVE & N CENTRAL RAMP SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00476208
Address
ROSS AVE & N CENTRAL RAMP SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T13:54:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T13:54:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79220671236932000,-96.79293149829937000)
Unique Key
500t000000mPDj8AAG
21-00008327
Service Request Number: 21-00008327 • Address: 2739 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00008327
Address
2739 BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2021-01-04T23:19:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-04T23:19:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81485009884151000,-96.78513894606746000)
Unique Key
500t000000e10w6AAA
21-00322856
Service Request Number: 21-00322856 • Address: 2579 N CENTRAL EXPY SB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00322856
Address
2579 N CENTRAL EXPY SB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-11T21:36:56.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-11T21:36:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80312318025479400,-96.79342592753694000)
Unique Key
500t000000jxcKfAAI
21-00308720
Service Request Number: 21-00308720 • Address: 3286 FLORA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00308720
Address
3286 FLORA ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T09:05:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T09:05:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79619285833549000,-96.79020631436893000)
Unique Key
500t000000jwLGXAA2
21-00368957
Service Request Number: 21-00368957 • Address: 4307 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00368957
Address
4307 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T13:20:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T13:20:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00696798381401000,-96.83649094388514000)
Unique Key
500t000000l8e2SAAQ
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