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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
20-01123262
Service Request Number: 20-01123262 • Address: 504 MONSSEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01123262
Address
504 MONSSEN DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-15T14:19:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-15T14:19:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73177601856762000,-96.83146354574697000)
Unique Key
500t000000bmYAPAA2
21-00416503
Service Request Number: 21-00416503 • Address: 12770 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00416503
Address
12770 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T10:59:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T10:59:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92152030634368000,-96.76889791513192000)
Unique Key
500t000000ldd1IAAQ
21-00485431
Service Request Number: 21-00485431 • Address: 2537 BLUE MYRTLE WAY, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00485431
Address
2537 BLUE MYRTLE WAY, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T15:28:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T15:28:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79093733787459500,-96.86308414425618000)
Unique Key
500t000000mQFgJAAW
21-00444386
Service Request Number: 21-00444386 • Address: N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00444386
Address
N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T22:02:02.000
Updated Date
2023-06-09T00:56:58.000
Closed Date
2021-05-17T22:02:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77882549764118000,-96.87392396094218000)
Unique Key
500t000000mAIBXAA4
21-00762026
Service Request Number: 21-00762026 • Address: 5425 STONELEIGH AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00762026
Address
5425 STONELEIGH AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T20:04:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-17T20:04:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82161555073895000,-96.83036017410696000)
Unique Key
500t000000pwlYiAAI
21-00049456
Service Request Number: 21-00049456 • Address: 1223 BOSWELL ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00049456
Address
1223 BOSWELL ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-01-16T18:32:24.000
Updated Date
2023-06-09T02:29:38.000
Closed Date
2021-01-16T18:32:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74878960153180000,-96.80607171531605000)
Unique Key
500t000000eh59NAAQ
21-00464663
Service Request Number: 21-00464663 • Address: 3617 VINTAGE PL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00464663
Address
3617 VINTAGE PL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-05-23T19:45:14.000
Updated Date
2023-06-09T00:58:46.000
Closed Date
2021-05-23T19:45:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83126588842419000,-96.74061790657994000)
Unique Key
500t000000mMXRbAAO
21-00747868
Service Request Number: 21-00747868 • Address: 11007 PADDOCK CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00747868
Address
11007 PADDOCK CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-12T18:45:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T18:45:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87170098777123000,-96.69266925717244000)
Unique Key
500t000000pZa72AAC
21-00223522
Service Request Number: 21-00223522 • Address: 7018 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00223522
Address
7018 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-03-12T14:51:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T14:51:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81706573547066000,-96.73689145963866000)
Unique Key
500t000000iazK3AAI
20-00993228
Service Request Number: 20-00993228 • Address: 9205 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00993228
Address
9205 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-10-02T20:12:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-02T20:12:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90726681110468000,-96.74170629048254000)
Unique Key
500t000000ZlEzRAAV
21-00788862
Service Request Number: 21-00788862 • Address: 2001 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00788862
Address
2001 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-08-26T07:10:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-26T07:10:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74636732048717400,-96.67875859185781000)
Unique Key
500t000000qUGF4AAO
21-00220599
Service Request Number: 21-00220599 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00220599
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-03-11T17:51:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-11T17:51:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74891877826249000,-96.83446633086817000)
Unique Key
500t000000iaibvAAA
21-00366488
Service Request Number: 21-00366488 • Address: 1683 GARDEN DR, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00366488
Address
1683 GARDEN DR, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-25T16:00:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T16:00:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74759988351316000,-96.76140208920302000)
Unique Key
500t000000kj5qJAAQ
21-00089933
Service Request Number: 21-00089933 • Address: MANOR WAY & CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00089933
Address
MANOR WAY & CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T13:16:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T13:16:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83030827775986000,-96.83654634133666000)
Unique Key
500t000000feVDSAA2
21-00129946
Service Request Number: 21-00129946 • Address: 7098 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00129946
Address
7098 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-02-10T23:48:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-10T23:48:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84297916590444000,-96.73766500057707000)
Unique Key
500t000000gOfhlAAC
21-00071033
Service Request Number: 21-00071033 • Address: 3884 WALDORF CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00071033
Address
3884 WALDORF CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-23T18:14:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-23T18:14:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89726810537045000,-96.85020639440860000)
Unique Key
500t000000fc7ArAAI
20-01218863
Service Request Number: 20-01218863 • Address: LIVE OAK ST & ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01218863
Address
LIVE OAK ST & ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-24T00:59:00.000
Status
Closed
Created Date
2020-12-20T17:02:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-20T17:02:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80046892944949000,-96.77508496978058000)
Unique Key
500t000000dHM5SAAW
21-00014084
Service Request Number: 21-00014084 • Address: 3379 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00014084
Address
3379 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-01-06T11:44:38.000
Updated Date
2023-06-09T02:52:09.000
Closed Date
2021-01-06T11:44:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70504765284246000,-96.80443535070884000)
Unique Key
500t000000e1e5wAAA
21-00305647
Service Request Number: 21-00305647 • Address: 2003 OAK GARDEN CT, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00305647
Address
2003 OAK GARDEN CT, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-06T11:34:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T11:34:49.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65335590429844400,-96.85082137626213000)
Unique Key
500t000000jw2HOAAY
21-00117702
Service Request Number: 21-00117702 • Address: 6299 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00117702
Address
6299 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-07T21:54:08.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-07T21:54:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85968259523032000,-96.75379806807061000)
Unique Key
500t000000gNQECAA4
21-00480782
Service Request Number: 21-00480782 • Address: 619 KELSO DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00480782
Address
619 KELSO DR, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T14:41:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T14:41:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74028460848054000,-96.92344370511445000)
Unique Key
500t000000mPkojAAC
20-01035815
Service Request Number: 20-01035815 • Address: LEMMON AVE & GEORGE COKER CIR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01035815
Address
LEMMON AVE & GEORGE COKER CIR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T15:29:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T15:29:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85464892738474400,-96.84592939082590000)
Unique Key
500t000000aTTDRAA4
21-00878264
Service Request Number: 21-00878264 • Address: 4500 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00878264
Address
4500 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-25T18:18:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-25T18:18:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73663950981908000,-96.89381842563353000)
Unique Key
500t000000rjR05AAE
20-00990415
Service Request Number: 20-00990415 • Address: 3515 SCHUSTER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00990415
Address
3515 SCHUSTER DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T10:27:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-02T10:27:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.78526402264929000,-96.89394230315474000)
Unique Key
500t000000Zl7NwAAJ
21-00870116
Service Request Number: 21-00870116 • Address: BLANTON ST & GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00870116
Address
BLANTON ST & GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T14:19:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T14:19:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75072900669793000,-96.66761728095061000)
Unique Key
500t000000rhycDAAQ
21-00102365
Service Request Number: 21-00102365 • Address: FERGUSON RD & ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00102365
Address
FERGUSON RD & ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T18:31:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-02T18:31:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80853264627202000,-96.70574491619486000)
Unique Key
500t000000gLrJKAA0
21-00353842
Service Request Number: 21-00353842 • Address: 5200 CELESTIAL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00353842
Address
5200 CELESTIAL RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T07:52:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T07:52:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94666894729004000,-96.81897278090187000)
Unique Key
500t000000khIwaAAE
21-00262164
Service Request Number: 21-00262164 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00262164
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T10:21:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T10:21:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000jCGRWAA4
21-00543091
Service Request Number: 21-00543091 • Address: 283 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00543091
Address
283 N HOUSTON ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T19:09:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T19:09:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78019636757803600,-96.80847626702864000)
Unique Key
500t000000n0nKjAAI
21-00577305
Service Request Number: 21-00577305 • Address: 12666 EXECUTIVE DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00577305
Address
12666 EXECUTIVE DR, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:23:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T11:23:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86721186215529400,-96.67859097317856000)
Unique Key
500t000000nPUhmAAG
21-00847268
Service Request Number: 21-00847268 • Address: 6271 MERCEDES AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00847268
Address
6271 MERCEDES AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T19:13:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T19:13:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82814293965379000,-96.75725413533270000)
Unique Key
500t000000rJ1ArAAK
21-00165877
Service Request Number: 21-00165877 • Address: BLACKBURN ST & TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00165877
Address
BLACKBURN ST & TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-23T22:32:03.000
Updated Date
2023-06-09T02:16:04.000
Closed Date
2021-02-23T22:32:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81320592487762000,-96.80090677363201000)
Unique Key
500t000000hkswUAAQ
21-00591127
Service Request Number: 21-00591127 • Address: 10639 BOEDEKER ST, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00591127
Address
10639 BOEDEKER ST, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-26T23:21:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-26T23:21:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89138977463752400,-96.77770803899920000)
Unique Key
500t000000lYkIxAAK
21-00283114
Service Request Number: 21-00283114 • Address: 9229 L B J FWY WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00283114
Address
9229 L B J FWY WB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-03-30T13:04:54.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-30T13:04:54.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91650987546054000,-96.74266694879393000)
Unique Key
500t000000jE5ZqAAK
21-00026849
Service Request Number: 21-00026849 • Address: 7843 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00026849
Address
7843 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-10T17:50:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-10T17:50:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73439645618735000,-96.68723888531387000)
Unique Key
500t000000eektGAAQ
20-01122952
Service Request Number: 20-01122952 • Address: FRANKFORD RD & MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01122952
Address
FRANKFORD RD & MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-11-15T10:22:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-15T10:22:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99711105685415000,-96.85569604007470000)
Unique Key
500t000000bmWAlAAM
21-00609047
Service Request Number: 21-00609047 • Address: 2114 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00609047
Address
2114 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T13:40:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-01T13:40:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72010180558431000,-96.85425694086732000)
Unique Key
500t000000lb1e7AAA
21-00527360
Service Request Number: 21-00527360 • Address: N RIVERFRONT BLVD & CONTINENTAL AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00527360
Address
N RIVERFRONT BLVD & CONTINENTAL AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:58:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T08:58:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78384839280059000,-96.81586254716005000)
Unique Key
500t000000mz8GmAAI
21-00606226
Service Request Number: 21-00606226 • Address: 771 ELWAYNE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00606226
Address
771 ELWAYNE AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-30T17:17:23.000
Updated Date
2023-06-12T01:14:19.000
Closed Date
2021-06-30T17:17:23.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72631441496858400,-96.70800490155386000)
Unique Key
500t000000lacWaAAI
21-00756686
Service Request Number: 21-00756686 • Address: 4550 DRUID LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
21-00756686
Address
4550 DRUID LN, DALLAS, TX, 75205
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T13:48:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T13:48:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84843945880462000,-96.81275352311198000)
Unique Key
500t000000pavtoAAA
20-01229941
Service Request Number: 20-01229941 • Address: 4311 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-01229941
Address
4311 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-23T16:17:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T16:17:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87674819055672000,-96.83641413914523000)
Unique Key
500t000000dyJdTAAU
21-00631905
Service Request Number: 21-00631905 • Address: 10600 E ZACHA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00631905
Address
10600 E ZACHA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T14:50:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T14:50:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84016066820119000,-96.68628337210040000)
Unique Key
500t000000o0fFtAAI
21-00097988
Service Request Number: 21-00097988 • Address: 2807 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00097988
Address
2807 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T17:26:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T17:26:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83039323618863400,-96.66660036831230000)
Unique Key
500t000000gLMKvAAO
21-00609436
Service Request Number: 21-00609436 • Address: 2317 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00609436
Address
2317 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-01T14:46:08.000
Updated Date
2023-06-12T01:15:09.000
Closed Date
2021-07-01T14:46:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.82838587664547000,-96.67836880223541000)
Unique Key
500t000000lb57lAAA
21-00783743
Service Request Number: 21-00783743 • Address: 8700 WILLOUGHBY BLVD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00783743
Address
8700 WILLOUGHBY BLVD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-08-24T15:21:46.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-24T15:21:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.64154285368230000,-96.82919339970803000)
Unique Key
500t000000q03XVAAY
21-00447127
Service Request Number: 21-00447127 • Address: 11145 MORRISON LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00447127
Address
11145 MORRISON LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-18T13:56:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-18T13:56:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88482894642496000,-96.89281738440202000)
Unique Key
500t000000mAaWaAAK
21-00879946
Service Request Number: 21-00879946 • Address: DEVONSHIRE DR & FARQUHAR LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00879946
Address
DEVONSHIRE DR & FARQUHAR LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-27T11:11:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-27T11:11:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86120532906430000,-96.81526376074599000)
Unique Key
500t000000rjqiOAAQ
21-00384967
Service Request Number: 21-00384967 • Address: 923 S VERNON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00384967
Address
923 S VERNON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed
Created Date
2021-04-30T11:11:26.000
Updated Date
2023-06-09T01:42:13.000
Closed Date
2021-04-30T11:11:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73681803004351600,-96.83628679483745000)
Unique Key
500t000000lAl1lAAC
21-00603773
Service Request Number: 21-00603773 • Address: BAYONNE ST & CROSSMAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00603773
Address
BAYONNE ST & CROSSMAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-06-30T11:12:43.000
Updated Date
2023-06-12T01:13:59.000
Closed Date
2021-06-30T11:12:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77569482533616000,-96.84117041676288000)
Unique Key
500t000000laKGkAAM
21-00439688
Service Request Number: 21-00439688 • Address: 13700 MEANDERING WAY, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00439688
Address
13700 MEANDERING WAY, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T07:14:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T07:14:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.93492548518218400,-96.77786965643779000)
Unique Key
500t000000m9lUsAAI
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