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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00181909
Service Request Number: 21-00181909 • Address: W ILLINOIS AVE & S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00181909
Address
W ILLINOIS AVE & S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-03-01T12:30:02.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-01T12:30:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72034937125144000,-96.84460512411114000)
Unique Key
500t000000hmfOUAAY
21-00260224
Service Request Number: 21-00260224 • Address: 653 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00260224
Address
653 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-23T21:50:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-23T21:50:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78513217149565400,-96.80094277739587000)
Unique Key
500t000000jC4yxAAC
21-00413893
Service Request Number: 21-00413893 • Address: 2115 LAMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00413893
Address
2115 LAMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-08T20:19:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-08T20:19:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72212179038451000,-96.80808429908262000)
Unique Key
500t000000ldG2pAAE
21-00824556
Service Request Number: 21-00824556 • Address: 8283 DURHAM ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00824556
Address
8283 DURHAM ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-09-07T15:55:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T15:55:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86314408465385000,-96.78051049480999000)
Unique Key
500t000000quh5sAAA
21-00445922
Service Request Number: 21-00445922 • Address: 9297 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00445922
Address
9297 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-05-18T10:45:39.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-18T10:45:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85969686345052000,-96.85425205082596000)
Unique Key
500t000000mASZwAAO
21-00107059
Service Request Number: 21-00107059 • Address: 1928 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00107059
Address
1928 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T19:43:41.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-29T19:43:41.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76717171908660500,-96.78935025471634000)
Unique Key
500t000000gMP2zAAG
20-01036547
Service Request Number: 20-01036547 • Address: 10822 CASTOLON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01036547
Address
10822 CASTOLON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T18:39:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T18:39:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84456049103519600,-96.68100731403342000)
Unique Key
500t000000aTVEhAAO
20-01106737
Service Request Number: 20-01106737 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01106737
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-09T20:34:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-09T20:34:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70563309996830000,-96.87520910898354000)
Unique Key
500t000000blTLlAAM
21-00402568
Service Request Number: 21-00402568 • Address: 3292 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00402568
Address
3292 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-05T14:52:42.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-05T14:52:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80713319228671000,-96.80334324937320000)
Unique Key
500t000000lc13vAAA
20-01219180
Service Request Number: 20-01219180 • Address: 1402 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01219180
Address
1402 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-21T05:12:27.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-21T05:12:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73034770424676000,-96.85549373432855000)
Unique Key
500t000000dHPQRAA4
21-00316802
Service Request Number: 21-00316802 • Address: 2900 WRIGHT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00316802
Address
2900 WRIGHT ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T08:58:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T08:58:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72089045365902400,-96.86888228128161000)
Unique Key
500t000000jx5VoAAI
21-00709946
Service Request Number: 21-00709946 • Address: 200 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00709946
Address
200 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-02T09:51:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-02T09:51:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73432733783911000,-96.82467369220511000)
Unique Key
500t000000p8uWaAAI
20-01236703
Service Request Number: 20-01236703 • Address: 8320 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01236703
Address
8320 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2020-12-28T10:58:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-28T10:58:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87121011464338000,-96.76208496476752000)
Unique Key
500t000000dyrWAAAY
21-00835324
Service Request Number: 21-00835324 • Address: 5104 EVERGLADE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00835324
Address
5104 EVERGLADE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-10T14:03:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-10T14:03:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.78615926887397000,-96.71124156257407000)
Unique Key
500t000000qwLWOAA2
21-00380516
Service Request Number: 21-00380516 • Address: 2700 PEAVY RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00380516
Address
2700 PEAVY RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T09:57:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T09:57:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81870304834402000,-96.68429551837251000)
Unique Key
500t000000lA9CMAA0
21-00215627
Service Request Number: 21-00215627 • Address: FERN DR & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00215627
Address
FERN DR & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-10T15:31:16.000
Updated Date
2023-06-09T02:14:22.000
Closed Date
2021-03-10T15:31:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83722127227020000,-96.68079884323099000)
Unique Key
500t000000iaGbRAAU
21-00604415
Service Request Number: 21-00604415 • Address: 2503 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00604415
Address
2503 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-30T12:51:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-30T12:51:21.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84984140549707400,-96.67074686955108000)
Unique Key
500t000000laInGAAU
20-01029294
Service Request Number: 20-01029294 • Address: 4302 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01029294
Address
4302 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T10:06:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T10:06:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80278869811791500,-96.78373922767423000)
Unique Key
500t000000aT7i1AAC
20-01230261
Service Request Number: 20-01230261 • Address: 2619 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01230261
Address
2619 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2020-12-23T17:07:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T17:07:26.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77502710210275000,-96.90589784111235000)
Unique Key
500t000000dyKqKAAU
21-00481967
Service Request Number: 21-00481967 • Address: 8427 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00481967
Address
8427 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T15:51:30.000
Updated Date
2023-06-09T01:01:41.000
Closed Date
2021-05-27T15:51:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85416570297332000,-96.84018104923344000)
Unique Key
500t000000mPrVrAAK
21-00688403
Service Request Number: 21-00688403 • Address: 396 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00688403
Address
396 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-07-26T13:32:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-26T13:32:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74883017126427000,-96.82829344867578000)
Unique Key
500t000000op0DMAAY
21-00166801
Service Request Number: 21-00166801 • Address: SHELBY AVE & CONGRESS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00166801
Address
SHELBY AVE & CONGRESS AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-02-24T10:51:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-02-24T10:51:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80778077480739000,-96.81183361888634000)
Unique Key
500t000000hl0KVAAY
21-00587752
Service Request Number: 21-00587752 • Address: 10900 ST JUDES DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00587752
Address
10900 ST JUDES DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-25T10:14:17.000
Updated Date
2023-06-12T01:19:31.000
Closed Date
2021-06-25T10:14:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89589643453793000,-96.78324586896650000)
Unique Key
500t000000nQiCsAAK
21-00789299
Service Request Number: 21-00789299 • Address: 911 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00789299
Address
911 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-24T16:14:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T16:14:31.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74335766109610500,-96.83820099438154000)
Unique Key
500t000000qULfjAAG
21-00157993
Service Request Number: 21-00157993 • Address: 700 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00157993
Address
700 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-20T21:25:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-20T21:25:39.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74506555225798400,-96.83399463643642000)
Unique Key
500t000000hCTLRAA4
21-00815858
Service Request Number: 21-00815858 • Address: 9992 PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00815858
Address
9992 PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-03T13:13:22.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-03T13:13:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88444396490310000,-96.70016617751676000)
Unique Key
500t000000qtSoUAAU
21-00633261
Service Request Number: 21-00633261 • Address: 11671 JASMINE LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00633261
Address
11671 JASMINE LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T22:17:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T22:17:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90694986274065000,-96.78231018291874000)
Unique Key
500t000000o0pxWAAQ
21-00408307
Service Request Number: 21-00408307 • Address: 4304 N CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00408307
Address
4304 N CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T18:16:43.000
Updated Date
2023-06-09T01:34:02.000
Closed Date
2021-05-06T18:16:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00669139656431400,-96.83653408556016000)
Unique Key
500t000000lcelPAAQ
21-00754423
Service Request Number: 21-00754423 • Address: ROSSER RD & FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00754423
Address
ROSSER RD & FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-15T13:24:41.000
Updated Date
2023-06-09T00:24:45.000
Closed Date
2021-08-15T13:24:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90948535326983000,-96.84686648412031000)
Unique Key
500t000000paaKmAAI
21-00667128
Service Request Number: 21-00667128 • Address: 1043 FERNCLIFF TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00667128
Address
1043 FERNCLIFF TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-19T15:24:29.000
Updated Date
2023-06-09T00:44:36.000
Closed Date
2021-07-19T15:24:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66705920041721400,-96.83917807991753000)
Unique Key
500t000000oMmQiAAK
21-00413374
Service Request Number: 21-00413374 • Address: 3400 GERALDINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00413374
Address
3400 GERALDINE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-08T14:18:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-08T14:18:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86529919288807000,-96.86916098602826000)
Unique Key
500t000000ldD4VAAU
21-00324011
Service Request Number: 21-00324011 • Address: 3800 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00324011
Address
3800 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T10:11:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T10:11:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74622946191876600,-96.88067961857963000)
Unique Key
500t000000jxiujAAA
21-00529205
Service Request Number: 21-00529205 • Address: 13515 WILLOW BEND RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00529205
Address
13515 WILLOW BEND RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T11:17:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-10T11:17:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93291569683495000,-96.77332083945967000)
Unique Key
500t000000mzJ9OAAU
21-00349917
Service Request Number: 21-00349917 • Address: 2000 DENMARK ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00349917
Address
2000 DENMARK ST, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T09:31:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T09:31:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68075700060690000,-96.61303020464291000)
Unique Key
500t000000kgfi0AAA
21-00275472
Service Request Number: 21-00275472 • Address: 5200 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00275472
Address
5200 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-03-28T15:07:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-28T15:07:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82985802239822000,-96.78098951190631000)
Unique Key
500t000000jDOvOAAW
21-00211392
Service Request Number: 21-00211392 • Address: 3200 S RAVINIA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00211392
Address
3200 S RAVINIA DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-09T14:45:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-09T14:45:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70480588364765000,-96.87013011017964000)
Unique Key
500t000000iZnwUAAS
21-00557274
Service Request Number: 21-00557274 • Address: 1141 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00557274
Address
1141 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:02:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:02:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72060266946854000,-96.84113188386831000)
Unique Key
500t000000nNLIOAA4
21-00665460
Service Request Number: 21-00665460 • Address: 2800 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00665460
Address
2800 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T14:30:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T14:30:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71314701220812500,-96.82043343196757000)
Unique Key
500t000000oMXa6AAG
21-00370972
Service Request Number: 21-00370972 • Address: 6812 LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00370972
Address
6812 LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-26T21:20:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-26T21:20:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99060592885352000,-96.79243262765873000)
Unique Key
500t000000l8scCAAQ
20-01028293
Service Request Number: 20-01028293 • Address: 1610 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01028293
Address
1610 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-13T19:32:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T19:32:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72806056010034000,-96.81797510550963000)
Unique Key
500t000000aT1pnAAC
21-00458454
Service Request Number: 21-00458454 • Address: 7530 ASHCREST LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00458454
Address
7530 ASHCREST LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T16:57:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T16:57:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64374173449193000,-96.95378307095835000)
Unique Key
500t000000mCM2UAAW
21-00081638
Service Request Number: 21-00081638 • Address: 9311 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00081638
Address
9311 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T09:35:37.000
Updated Date
2023-06-09T02:40:58.000
Closed Date
2021-01-27T09:35:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87877831668027500,-96.73199377970631000)
Unique Key
500t000000fdVliAAE
20-01121451
Service Request Number: 20-01121451 • Address: N BEACON ST & COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-01121451
Address
N BEACON ST & COLUMBIA AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-11-13T19:26:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-13T19:26:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80112131239166500,-96.75651709710719000)
Unique Key
500t000000bmPMUAA2
21-00592441
Service Request Number: 21-00592441 • Address: 1264 STEWART DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00592441
Address
1264 STEWART DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T06:47:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T06:47:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75524505825106000,-96.84231335147587000)
Unique Key
500t000000lYyOyAAK
21-00000096
Service Request Number: 21-00000096 • Address: 7700 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00000096
Address
7700 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed
Created Date
2021-01-01T08:17:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-01T08:17:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77062596645802000,-96.68943640396496000)
Unique Key
500t000000e0C3oAAE
21-00076344
Service Request Number: 21-00076344 • Address: 6720 OLD SETTLERS WAY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00076344
Address
6720 OLD SETTLERS WAY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T15:46:48.000
Updated Date
2023-06-09T02:39:20.000
Closed Date
2021-01-25T15:46:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68442863420075600,-96.93651019708041000)
Unique Key
500t000000fcpAOAAY
21-00872370
Service Request Number: 21-00872370 • Address: 2511 WYNNEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00872370
Address
2511 WYNNEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-23T10:30:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T10:30:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71838110030663000,-96.83750912170622000)
Unique Key
500t000000riLpUAAU
21-00080789
Service Request Number: 21-00080789 • Address: 4206 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00080789
Address
4206 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-01-27T09:03:45.000
Updated Date
2023-06-09T02:40:58.000
Closed Date
2021-01-27T09:03:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77372557674491600,-96.74853705705345000)
Unique Key
500t000000fdMKNAA2
21-00625706
Service Request Number: 21-00625706 • Address: 3435 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00625706
Address
3435 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-07T09:08:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T09:08:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77987378691926000,-96.87591545407093000)
Unique Key
500t000000nznYWAAY
21-00703178
Service Request Number: 21-00703178 • Address: 662 ODENEAL ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00703178
Address
662 ODENEAL ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-30T09:15:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T09:15:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72312278695433000,-96.67050446933291000)
Unique Key
500t000000or9LWAAY
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