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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00670767
Service Request Number: 21-00670767 • Address: 5106 BLANCHARD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00670767
Address
5106 BLANCHARD DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T18:16:09.000
Updated Date
2023-06-09T00:45:24.000
Closed Date
2021-07-20T18:16:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78846103618772000,-96.71117609406379000)
Unique Key
500t000000oNHndAAG
20-01180552
Service Request Number: 20-01180552 • Address: 6023 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01180552
Address
6023 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-05T12:40:28.000
Updated Date
2023-06-09T03:19:34.000
Closed Date
2020-12-05T12:40:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89728869913018000,-96.80303710794836000)
Unique Key
500t000000bM8vNAAS
21-00362986
Service Request Number: 21-00362986 • Address: 3217 GALAHAD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00362986
Address
3217 GALAHAD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T12:44:18.000
Updated Date
2023-06-09T01:29:56.000
Closed Date
2021-04-23T12:44:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89056619007253000,-96.86936437307483000)
Unique Key
500t000000kidXPAAY
21-00773287
Service Request Number: 21-00773287 • Address: 7428 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00773287
Address
7428 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:27:08.000
Updated Date
2023-06-09T00:18:00.000
Closed Date
2021-08-20T14:27:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96774274539886000,-96.77966084165932000)
Unique Key
500t000000pyPERAA2
21-00182749
Service Request Number: 21-00182749 • Address: 900 BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00182749
Address
900 BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T13:22:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:22:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64033818240845600,-96.83715566245658000)
Unique Key
500t000000hmoiQAAQ
21-00500236
Service Request Number: 21-00500236 • Address: 6407 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00500236
Address
6407 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T18:56:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T18:56:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88339791924699500,-96.79622524634180000)
Unique Key
500t000000midtpAAA
21-00586207
Service Request Number: 21-00586207 • Address: 10900 ST JUDES DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00586207
Address
10900 ST JUDES DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T10:14:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T10:14:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89589643453793000,-96.78324586896650000)
Unique Key
500t000000nQY1iAAG
21-00637114
Service Request Number: 21-00637114 • Address: 9522 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00637114
Address
9522 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T19:57:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T19:57:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76315319600012500,-96.65867583433494000)
Unique Key
500t000000o1JUNAA2
21-00840556
Service Request Number: 21-00840556 • Address: 5942 TREE SHADOW TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00840556
Address
5942 TREE SHADOW TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T10:48:07.000
Updated Date
2023-06-09T00:10:32.000
Closed Date
2021-09-13T10:48:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00397265152871000,-96.80519194251410000)
Unique Key
500t000000qx57FAAQ
20-01204342
Service Request Number: 20-01204342 • Address: VISALIA DR & TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01204342
Address
VISALIA DR & TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-14T21:37:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-14T21:37:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84930274644206000,-96.66732849506627000)
Unique Key
500t000000dFnjNAAS
21-00620802
Service Request Number: 21-00620802 • Address: 10111 IVYGATE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00620802
Address
10111 IVYGATE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T08:57:04.000
Updated Date
2023-06-12T01:11:06.000
Closed Date
2021-07-06T08:57:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88613949079500000,-96.71502713181765000)
Unique Key
500t000000nzAUEAA2
21-00224901
Service Request Number: 21-00224901 • Address: N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00224901
Address
N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T20:32:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T20:32:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85347295914661500,-96.71765367530730000)
Unique Key
500t000000ib5hIAAQ
21-00464667
Service Request Number: 21-00464667 • Address: 3624 VINTAGE PL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00464667
Address
3624 VINTAGE PL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-05-23T19:50:49.000
Updated Date
2023-06-09T00:58:46.000
Closed Date
2021-05-23T19:50:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83154022053787000,-96.74048088120092000)
Unique Key
500t000000mMXNLAA4
21-00814091
Service Request Number: 21-00814091 • Address: 2200 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00814091
Address
2200 S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-03T07:02:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-03T07:02:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72238856891881000,-96.83006255217460000)
Unique Key
500t000000qYFLxAAO
21-00556014
Service Request Number: 21-00556014 • Address: 4326 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00556014
Address
4326 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-17T11:35:09.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-17T11:35:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80312431724138000,-96.78320302537722000)
Unique Key
500t000000nNCU8AAO
21-00719686
Service Request Number: 21-00719686 • Address: 10412 LIMESTONE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00719686
Address
10412 LIMESTONE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-04T14:15:44.000
Updated Date
2023-06-09T00:37:02.000
Closed Date
2021-08-04T14:15:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74453937824063000,-96.64452400802568000)
Unique Key
500t000000pAOjTAAW
21-00427862
Service Request Number: 21-00427862 • Address: 4612 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00427862
Address
4612 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T17:48:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T17:48:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80051539929518000,-96.77479832810728000)
Unique Key
500t000000leyYkAAI
21-00090544
Service Request Number: 21-00090544 • Address: 3500 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00090544
Address
3500 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-28T18:51:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-28T18:51:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80985589849029000,-96.80286680784448000)
Unique Key
500t000000feYkJAAU
21-00403999
Service Request Number: 21-00403999 • Address: 3535 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00403999
Address
3535 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T01:52:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-06T01:52:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66520974720527400,-96.76358066444435000)
Unique Key
500t000000lcB9wAAE
21-00512505
Service Request Number: 21-00512505 • Address: 4852 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00512505
Address
4852 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T08:34:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-05T08:34:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68539534560664000,-96.81427385166326000)
Unique Key
500t000000mkqyxAAA
21-00759796
Service Request Number: 21-00759796 • Address: 2800 KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00759796
Address
2800 KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T11:06:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-17T11:06:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65475328149617000,-96.86427256620567000)
Unique Key
500t000000pbODNAA2
21-00608743
Service Request Number: 21-00608743 • Address: 10327 OAK BRANCH LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00608743
Address
10327 OAK BRANCH LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T12:41:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-01T12:41:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75427438128047000,-96.64537255311528000)
Unique Key
500t000000laykKAAQ
21-00779444
Service Request Number: 21-00779444 • Address: 8257 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00779444
Address
8257 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-23T14:21:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-23T14:21:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85219489696791600,-96.84001438172430000)
Unique Key
500t000000pzN96AAE
21-00887095
Service Request Number: 21-00887095 • Address: 6702 ORIOLE DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00887095
Address
6702 ORIOLE DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T14:31:36.000
Updated Date
2023-06-09T00:07:30.000
Closed Date
2021-09-30T14:31:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83947588891800000,-96.82415218908062000)
Unique Key
500t000000rlmiyAAA
21-00397053
Service Request Number: 21-00397053 • Address: 2503 HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00397053
Address
2503 HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T12:38:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T12:38:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80349450086702500,-96.81189435150827000)
Unique Key
500t000000lCDUOAA4
21-00278741
Service Request Number: 21-00278741 • Address: 421 W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00278741
Address
421 W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-29T14:04:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T14:04:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69666573065556000,-96.57764551359810000)
Unique Key
500t000000jDilQAAS
21-00652239
Service Request Number: 21-00652239 • Address: 403 BRIDGES ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00652239
Address
403 BRIDGES ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T13:03:10.000
Updated Date
2023-06-09T00:39:03.000
Closed Date
2021-07-14T13:03:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71712068849076600,-96.67693097692047000)
Unique Key
500t000000oKJdvAAG
21-00868573
Service Request Number: 21-00868573 • Address: EDEN VALLEY LN & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00868573
Address
EDEN VALLEY LN & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-09-22T09:25:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-22T09:25:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72528399819386000,-96.66616882718681000)
Unique Key
500t000000rhjwfAAA
21-00444354
Service Request Number: 21-00444354 • Address: 5820 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00444354
Address
5820 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T23:48:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T23:48:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83637212598054600,-96.76743541062747000)
Unique Key
500t000000mAHNRAA4
21-00672948
Service Request Number: 21-00672948 • Address: 5578 MANDARIN WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00672948
Address
5578 MANDARIN WAY, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-21T11:51:45.000
Updated Date
2023-06-09T00:45:47.000
Closed Date
2021-07-21T11:51:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65634978149994000,-96.97327920338944000)
Unique Key
500t000000oNcBNAA0
21-00017952
Service Request Number: 21-00017952 • Address: 400 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00017952
Address
400 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T11:43:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T11:43:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70582616485465000,-96.81822311003127000)
Unique Key
500t000000edpCsAAI
21-00462614
Service Request Number: 21-00462614 • Address: 9005 GUNNISON DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00462614
Address
9005 GUNNISON DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-22T09:22:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T09:22:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88314029173767500,-96.73911252834250000)
Unique Key
500t000000mD95JAAS
21-00185667
Service Request Number: 21-00185667 • Address: 5237 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00185667
Address
5237 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-02T11:39:13.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-02T11:39:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89504212909077600,-96.81737989526360000)
Unique Key
500t000000hnBGBAA2
21-00360624
Service Request Number: 21-00360624 • Address: 6368 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00360624
Address
6368 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T19:29:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T19:29:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83628545727402000,-96.75358094315153000)
Unique Key
500t000000kiIh6AAE
21-00073533
Service Request Number: 21-00073533 • Address: W DAVIS ST & N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00073533
Address
W DAVIS ST & N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T12:24:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T12:24:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74956214963169000,-96.87416766352294000)
Unique Key
500t000000fcViIAAU
21-00885973
Service Request Number: 21-00885973 • Address: N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00885973
Address
N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-09-30T11:17:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-30T11:17:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75891061315698000,-96.82302643613643000)
Unique Key
500t000000rlTy4AAE
21-00250110
Service Request Number: 21-00250110 • Address: 750 MARTINDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00250110
Address
750 MARTINDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-20T20:08:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-20T20:08:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73814451525151000,-96.87602339232019000)
Unique Key
500t000000jB79lAAC
20-01134064
Service Request Number: 20-01134064 • Address: 6205 ORAM ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01134064
Address
6205 ORAM ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2020-11-18T14:40:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-18T14:40:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81391535577447600,-96.75870417887566000)
Unique Key
500t000000bnRyJAAU
21-00178239
Service Request Number: 21-00178239 • Address: 5200 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00178239
Address
5200 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T23:57:48.000
Updated Date
2023-06-09T02:19:39.000
Closed Date
2021-02-26T23:57:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85115609410636000,-96.82279583496373000)
Unique Key
500t000000hmFw8AAE
21-00300843
Service Request Number: 21-00300843 • Address: 10669 CRAGMERE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00300843
Address
10669 CRAGMERE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T10:24:22.000
Updated Date
2023-06-09T01:56:24.000
Closed Date
2021-04-05T10:24:22.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89213385487382000,-96.85931239103449000)
Unique Key
500t000000jvaPmAAI
20-01230817
Service Request Number: 20-01230817 • Address: 11370 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01230817
Address
11370 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-23T16:55:52.000
Updated Date
2023-06-09T03:01:23.000
Closed Date
2020-12-23T16:55:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85493004254146000,-96.68437883393929000)
Unique Key
500t000000dyNW9AAM
21-00378706
Service Request Number: 21-00378706 • Address: 11600 MAYFAIR BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00378706
Address
11600 MAYFAIR BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T15:42:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T15:42:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85354353688545400,-96.67876680620196000)
Unique Key
500t000000l9rEQAAY
21-00190826
Service Request Number: 21-00190826 • Address: 3307 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00190826
Address
3307 S HASKELL AVE, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-03T13:48:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-03T13:48:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78282442059125400,-96.73904982374030000)
Unique Key
500t000000hnj30AAA
21-00766517
Service Request Number: 21-00766517 • Address: 2100 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00766517
Address
2100 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T00:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T00:51:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80957917693315000,-96.77996500645887000)
Unique Key
500t000000pxR8GAAU
21-00277715
Service Request Number: 21-00277715 • Address: 4117 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00277715
Address
4117 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:38:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T11:38:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70165839767428000,-96.79146415077884000)
Unique Key
500t000000jDd2FAAS
21-00812368
Service Request Number: 21-00812368 • Address: APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00812368
Address
APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T13:48:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T13:48:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71704481193293000,-96.65264926728290000)
Unique Key
500t000000qXxQeAAK
21-00050543
Service Request Number: 21-00050543 • Address: W NORTHWEST HWY & WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00050543
Address
W NORTHWEST HWY & WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-01-17T23:59:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-17T23:59:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85616247377244000,-96.87165457777763000)
Unique Key
500t000000ehGWDAA2
21-00314931
Service Request Number: 21-00314931 • Address: 400 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00314931
Address
400 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-08T14:43:51.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-08T14:43:51.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78301781249106000,-96.80019940504671000)
Unique Key
500t000000jwuTZAAY
21-00372351
Service Request Number: 21-00372351 • Address: 1065 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00372351
Address
1065 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T10:04:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T10:04:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76749597846270500,-96.79249230655752000)
Unique Key
500t000000l93MYAAY
21-00430247
Service Request Number: 21-00430247 • Address: 1900 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00430247
Address
1900 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T12:14:58.000
Updated Date
2023-06-09T01:36:32.000
Closed Date
2021-05-13T12:14:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74469020762038000,-96.64804891062116000)
Unique Key
500t000000lfGaLAAU
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