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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00444316
Service Request Number: 21-00444316 • Address: 1000 E 7TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00444316
Address
1000 E 7TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T22:28:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T22:28:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75265175836716500,-96.80888492954563000)
Unique Key
500t000000mAGySAAW
21-00563930
Service Request Number: 21-00563930 • Address: MEANDERING WAY & CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00563930
Address
MEANDERING WAY & CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-19T12:39:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-19T12:39:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96702158141913000,-96.77855265429689000)
Unique Key
500t000000nNz75AAC
21-00379474
Service Request Number: 21-00379474 • Address: 7305 WILLIAMSWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00379474
Address
7305 WILLIAMSWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T17:50:24.000
Updated Date
2023-06-09T01:41:19.000
Closed Date
2021-04-28T17:50:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99600261460668000,-96.77822644562234000)
Unique Key
500t000000l9yVbAAI
20-01135649
Service Request Number: 20-01135649 • Address: 5501 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01135649
Address
5501 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed
Created Date
2020-11-18T22:57:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-18T22:57:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65949537304740600,-96.97273711217251000)
Unique Key
500t000000bnYO4AAM
21-00079081
Service Request Number: 21-00079081 • Address: 5847 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00079081
Address
5847 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T15:31:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T15:31:19.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81305199588088000,-96.76667187957767000)
Unique Key
500t000000fd8zVAAQ
21-00157986
Service Request Number: 21-00157986 • Address: 1303 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00157986
Address
1303 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-19T09:50:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-19T09:50:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75219570211941000,-96.84240911832268000)
Unique Key
500t000000hCSiAAAW
21-00620146
Service Request Number: 21-00620146 • Address: N HAMPTON RD & INWOOD RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00620146
Address
N HAMPTON RD & INWOOD RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T16:51:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-05T16:51:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79809340775322000,-96.85484202485681000)
Unique Key
500t000000nz3ijAAA
21-00392723
Service Request Number: 21-00392723 • Address: 5458 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00392723
Address
5458 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-03T14:18:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-03T14:18:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69101824848232000,-96.91664272488623000)
Unique Key
500t000000lBZYoAAO
21-00881415
Service Request Number: 21-00881415 • Address: 2100 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00881415
Address
2100 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-28T02:34:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-28T02:34:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74909715864595000,-96.70016051473968000)
Unique Key
500t000000rkDGBAA2
21-00718275
Service Request Number: 21-00718275 • Address: 6438 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00718275
Address
6438 MALCOLM DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:11:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T10:11:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83003719510324500,-96.75097010865022000)
Unique Key
500t000000pAAyhAAG
20-01086946
Service Request Number: 20-01086946 • Address: 7472 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01086946
Address
7472 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-11-02T19:30:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-02T19:30:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97815115864421000,-96.77246651086149000)
Unique Key
500t000000bkAhWAAU
21-00452116
Service Request Number: 21-00452116 • Address: 3812 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00452116
Address
3812 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T14:29:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T14:29:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65899057268158000,-96.64289831615308000)
Unique Key
500t000000mB9guAAC
21-00661528
Service Request Number: 21-00661528 • Address: N PAULUS AVE & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00661528
Address
N PAULUS AVE & ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T17:37:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T17:37:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81100852952468500,-96.75294072205317000)
Unique Key
500t000000oLulhAAC
20-01033304
Service Request Number: 20-01033304 • Address: 6711 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01033304
Address
6711 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T08:58:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T08:58:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98492426040859000,-96.78952734251679000)
Unique Key
500t000000aTL7hAAG
21-00707472
Service Request Number: 21-00707472 • Address: 2499 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00707472
Address
2499 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T13:13:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-31T13:13:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67157569006433000,-96.85926829456534000)
Unique Key
500t000000p8UtIAAU
21-00699798
Service Request Number: 21-00699798 • Address: 8922 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00699798
Address
8922 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T11:04:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T11:04:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89814836644367000,-96.75074060624635000)
Unique Key
500t000000oqfRmAAI
21-00797623
Service Request Number: 21-00797623 • Address: 14331 HUGHES LN, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00797623
Address
14331 HUGHES LN, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-29T12:52:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-29T12:52:34.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.94319052834461000,-96.80299138387907000)
Unique Key
500t000000qVnPuAAK
21-00767017
Service Request Number: 21-00767017 • Address: 7103 N CENTRAL EXPY SB, DALLAS, TX, 75225 • City Council District: 14
Service Request Number
21-00767017
Address
7103 N CENTRAL EXPY SB, DALLAS, TX, 75225
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T08:56:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T08:56:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85102880228994000,-96.77168191439905000)
Unique Key
500t000000pxX5xAAE
20-01232690
Service Request Number: 20-01232690 • Address: 2837 OAKDALE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01232690
Address
2837 OAKDALE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-24T13:38:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-24T13:38:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75361468161846000,-96.74902623521250000)
Unique Key
500t000000dyTgMAAU
21-00334810
Service Request Number: 21-00334810 • Address: 2508 DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00334810
Address
2508 DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T19:54:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T19:54:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66763291566254400,-96.67207403398423000)
Unique Key
500t000000jypJvAAI
21-00427690
Service Request Number: 21-00427690 • Address: 11203 STALLCUP DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00427690
Address
11203 STALLCUP DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-12T16:58:53.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-12T16:58:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84807745670926000,-96.67204994569535000)
Unique Key
500t000000lexFBAAY
21-00709265
Service Request Number: 21-00709265 • Address: 14086 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00709265
Address
14086 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-31T13:18:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-31T13:18:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93958142832859400,-96.78594899306367000)
Unique Key
500t000000p8oU7AAI
21-00444391
Service Request Number: 21-00444391 • Address: 9550 ALTA MIRA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00444391
Address
9550 ALTA MIRA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T14:18:40.000
Updated Date
2023-06-09T00:56:43.000
Closed Date
2021-05-17T14:18:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82874853247287000,-96.69597088603452000)
Unique Key
500t000000mAIL7AAO
21-00813706
Service Request Number: 21-00813706 • Address: 625 CAMERON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00813706
Address
625 CAMERON AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T18:11:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T18:11:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80312576547212000,-96.74597321477120000)
Unique Key
500t000000qY7mMAAS
21-00766386
Service Request Number: 21-00766386 • Address: 5505 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00766386
Address
5505 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-18T20:48:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-18T20:48:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80817522707556600,-96.76629864003087000)
Unique Key
500t000000pxPBQAA2
20-01129796
Service Request Number: 20-01129796 • Address: 7598 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01129796
Address
7598 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-14T14:11:05.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-14T14:11:05.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87975073441742000,-96.75375067933977000)
Unique Key
500t000000bn778AAA
21-00791188
Service Request Number: 21-00791188 • Address: 6600 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00791188
Address
6600 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T10:58:39.000
Updated Date
2023-06-09T00:30:32.000
Closed Date
2021-08-26T10:58:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81825077829993400,-96.74983809859714000)
Unique Key
500t000000qUmyhAAC
21-00215284
Service Request Number: 21-00215284 • Address: 7612 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00215284
Address
7612 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-10T14:35:54.000
Updated Date
2023-06-09T02:14:19.000
Closed Date
2021-03-10T14:35:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71413346276920000,-96.69107066069040000)
Unique Key
500t000000iaEM9AAM
21-00511146
Service Request Number: 21-00511146 • Address: 2400 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00511146
Address
2400 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T07:41:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T07:41:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71912789103901500,-96.82036652048332000)
Unique Key
500t000000mjqPUAAY
21-00288201
Service Request Number: 21-00288201 • Address: 1900 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00288201
Address
1900 S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-31T14:55:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-31T14:55:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72591444692455600,-96.82971726041163000)
Unique Key
500t000000jEXmhAAG
21-00221301
Service Request Number: 21-00221301 • Address: 6259 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00221301
Address
6259 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-03-12T07:44:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T07:44:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00427560839044400,-96.79661323676429000)
Unique Key
500t000000iansmAAA
21-00427546
Service Request Number: 21-00427546 • Address: 3234 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00427546
Address
3234 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T16:31:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T16:31:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89203752130569600,-96.86881820304087000)
Unique Key
500t000000lewNsAAI
21-00635232
Service Request Number: 21-00635232 • Address: 7428 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00635232
Address
7428 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T08:53:34.000
Updated Date
2023-06-09T00:45:57.000
Closed Date
2021-07-09T08:53:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96774274539886000,-96.77966084165932000)
Unique Key
500t000000o1534AAA
20-01003510
Service Request Number: 20-01003510 • Address: 560 JOSEPHINE ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-01003510
Address
560 JOSEPHINE ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-06T14:23:07.000
Updated Date
2023-06-09T03:49:47.000
Closed Date
2020-10-06T14:23:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79258421306639000,-96.77360905298720000)
Unique Key
500t000000aRoGuAAK
21-00101876
Service Request Number: 21-00101876 • Address: 7202 COLGATE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00101876
Address
7202 COLGATE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T14:55:57.000
Updated Date
2023-06-09T02:32:42.000
Closed Date
2021-02-02T14:55:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86032689711333000,-96.78293625335948000)
Unique Key
500t000000gLoqfAAC
20-01130422
Service Request Number: 20-01130422 • Address: 2710 MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01130422
Address
2710 MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T15:26:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T15:26:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73817126882749000,-96.75312599264021000)
Unique Key
500t000000bnACKAA2
21-00651720
Service Request Number: 21-00651720 • Address: 3143 NICHOLSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00651720
Address
3143 NICHOLSON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-07-14T15:18:08.000
Updated Date
2023-06-09T00:39:10.000
Closed Date
2021-07-14T15:18:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71231239579653000,-96.84100459639369000)
Unique Key
500t000000oKGSUAA4
20-01088045
Service Request Number: 20-01088045 • Address: 9703 LANWARD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01088045
Address
9703 LANWARD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T11:29:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T11:29:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87913960426653400,-96.70266091409725000)
Unique Key
500t000000bkH6JAAU
21-00090286
Service Request Number: 21-00090286 • Address: COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00090286
Address
COMMERCE ST & N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T10:57:56.000
Updated Date
2023-06-09T02:26:18.000
Closed Date
2021-01-29T10:57:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77674758384856000,-96.81345152883797000)
Unique Key
500t000000feXFSAA2
21-00216207
Service Request Number: 21-00216207 • Address: 211 S AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00216207
Address
211 S AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-10T16:57:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-10T16:57:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77972873010154600,-96.79935401282555000)
Unique Key
500t000000iaImMAAU
21-00077106
Service Request Number: 21-00077106 • Address: 3500 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00077106
Address
3500 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T10:36:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T10:36:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70195943632701000,-96.82291992674925000)
Unique Key
500t000000fcw8wAAA
21-00844539
Service Request Number: 21-00844539 • Address: 15530 PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00844539
Address
15530 PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T10:16:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T10:16:38.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95882438734497600,-96.80429287268130000)
Unique Key
500t000000rIeUTAA0
21-00330560
Service Request Number: 21-00330560 • Address: 2731 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00330560
Address
2731 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-08T16:54:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T16:54:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79795171886219400,-96.80138261437514000)
Unique Key
500t000000jyMY5AAM
21-00194844
Service Request Number: 21-00194844 • Address: 1003 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00194844
Address
1003 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-04T12:34:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-04T12:34:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78617839726662000,-96.81761585582372000)
Unique Key
500t000000ho8GgAAI
21-00687042
Service Request Number: 21-00687042 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00687042
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T09:53:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T09:53:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77602924219142000,-96.79794030281838000)
Unique Key
500t000000oooWrAAI
21-00353233
Service Request Number: 21-00353233 • Address: 13200 COPENHILL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00353233
Address
13200 COPENHILL RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-15T13:15:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T13:15:48.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92751809579668000,-96.79958654506720000)
Unique Key
500t000000khDLQAA2
21-00425518
Service Request Number: 21-00425518 • Address: 14010 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00425518
Address
14010 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T11:16:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T11:16:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93790427267233000,-96.78594114823497000)
Unique Key
500t000000leiUwAAI
21-00480657
Service Request Number: 21-00480657 • Address: 5400 MAPLE SPRINGS BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00480657
Address
5400 MAPLE SPRINGS BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T14:25:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T14:25:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82243561799829000,-96.82790866916801000)
Unique Key
500t000000mPk06AAC
20-01110645
Service Request Number: 20-01110645 • Address: 1722 E LAKEVIEW DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01110645
Address
1722 E LAKEVIEW DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-11-10T20:13:54.000
Updated Date
2023-06-09T03:24:15.000
Closed Date
2020-11-10T20:13:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72737983666857500,-96.81963169933266000)
Unique Key
500t000000blk5uAAA
21-00616057
Service Request Number: 21-00616057 • Address: 7521 ASHCREST LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00616057
Address
7521 ASHCREST LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T13:34:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T13:34:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64397091366929000,-96.95349974822877000)
Unique Key
500t000000lbnZ9AAI
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