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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00461063
Service Request Number: 17-00461063 • Address: 1500 DENNISON ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00461063
Address
1500 DENNISON ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-09-20T12:28:36.000
Status
Lien Hold
Created Date
2017-09-13T12:28:36.000
Update Date
2017-10-26T13:29:49.000
Closed Date
2017-10-26T13:29:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477444.94708882
Y Coordinate
6971326.64748291
Lat Long Location
1500 DENNISON ST, DALLAS, TX 75212
Unique Key
1294727387
18-00130040
Service Request Number: 18-00130040 • Address: 2805 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00130040
Address
2805 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-23T17:44:13.000
Status
Closed
Created Date
2018-03-22T17:44:13.000
Update Date
2018-03-24T22:32:24.000
Closed Date
2018-03-24T22:32:24.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499261.11387635
Y Coordinate
6939582.7781693
Lat Long Location
2805 E LEDBETTER DR, DALLAS, TX 75216
Unique Key
1317700341
17-00511955
Service Request Number: 17-00511955 • Address: 2229 COCKRELL AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00511955
Address
2229 COCKRELL AVE, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T09:05:38.000
Status
Closed
Created Date
2017-10-16T09:05:38.000
Update Date
2017-10-26T10:56:55.000
Closed Date
2017-10-26T10:56:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494496.72385692
Y Coordinate
6964973.557681
Lat Long Location
2229 COCKRELL AVE, DALLAS, TX 75215
Unique Key
1299263150
17-00464671
Service Request Number: 17-00464671 • Address: 3327 CARLSON DR, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00464671
Address
3327 CARLSON DR, DALLAS, 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-27T09:43:06.000
Status
Closed
Created Date
2017-09-15T09:43:06.000
Update Date
2017-10-25T15:21:46.000
Closed Date
2017-10-25T15:21:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482457.47425074
Y Coordinate
6987917.11925431
Lat Long Location
3327 CARLSON DR, DALLAS, 75235
Unique Key
1295030211
18-00131063
Service Request Number: 18-00131063 • Address: 3448 CRONK LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00131063
Address
3448 CRONK LN, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T11:18:46.000
Status
Closed
Created Date
2018-03-23T11:18:46.000
Update Date
2018-03-24T10:08:02.000
Closed Date
2018-03-24T10:08:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525568.97878189
Y Coordinate
6966528.27534839
Lat Long Location
3448 CRONK LN, DALLAS, TX 75227
Unique Key
1317777664
17-00523095
Service Request Number: 17-00523095 • Address: 3037 GREENMEADOW DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00523095
Address
3037 GREENMEADOW DR, DALLAS, TX 75228
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-25T11:59:39.000
Status
Closed
Created Date
2017-10-23T11:59:39.000
Update Date
2017-10-25T15:11:55.000
Closed Date
2017-10-25T15:11:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2523349.55999095
Y Coordinate
6981857.69635612
Lat Long Location
3037 GREENMEADOW DR, DALLAS, TX 75228
Unique Key
1300219564
17-00528076
Service Request Number: 17-00528076 • Address: 7051 E R L THORNTON FWY, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00528076
Address
7051 E R L THORNTON FWY, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T18:20:32.000
Status
Closed
Created Date
2017-10-25T18:20:32.000
Update Date
2017-10-26T07:51:03.000
Closed Date
2017-10-26T07:51:03.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2514101.39547196
Y Coordinate
6976637.83188046
Lat Long Location
7051 E R L THORNTON FWY, DALLAS, 75228
Unique Key
1300622168
18-00130558
Service Request Number: 18-00130558 • Address: 6232 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130558
Address
6232 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T09:07:46.000
Status
Closed
Created Date
2018-03-23T09:07:46.000
Update Date
2018-03-24T11:36:52.000
Closed Date
2018-03-24T11:36:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503822.224604
Y Coordinate
6996913.39484818
Lat Long Location
6232 E LOVERS LN, DALLAS, TX 75214
Unique Key
1317744973
17-00495847
Service Request Number: 17-00495847 • Address: ANN ARBOR AVE & S LANCASTER RD, DALLAS, TX • City Council District: 4
Service Request Number
17-00495847
Address
ANN ARBOR AVE & S LANCASTER RD, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-17T16:36:34.000
Status
Closed
Created Date
2017-10-04T16:36:34.000
Update Date
2017-10-26T16:28:23.000
Closed Date
2017-10-05T09:54:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493152.7279338
Y Coordinate
6940725.30566995
Lat Long Location
ANN ARBOR AVE & S LANCASTER RD, DALLAS, TX
Unique Key
1297822363
17-00518317
Service Request Number: 17-00518317 • Address: 6908 CEDAR KNOLL DR, DALLAS, 75236 • City Council District: 3
Service Request Number
17-00518317
Address
6908 CEDAR KNOLL DR, DALLAS, 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T13:06:24.000
Status
Duplicate (closed)
Created Date
2017-10-19T13:06:24.000
Update Date
2017-10-25T15:25:41.000
Closed Date
2017-10-25T15:25:41.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2450552.4430836
Y Coordinate
6928425.76835638
Lat Long Location
6908 CEDAR KNOLL DR, DALLAS, 75236
Unique Key
1299779611
18-00130298
Service Request Number: 18-00130298 • Address: 4736 WORTH ST, DALLAS, 75246 • City Council District: 2
Service Request Number
18-00130298
Address
4736 WORTH ST, DALLAS, 75246
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T04:42:07.000
Status
Closed
Created Date
2018-03-23T04:42:07.000
Update Date
2018-03-24T10:21:26.000
Closed Date
2018-03-24T10:21:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500211.90559511
Y Coordinate
6977244.2212231
Lat Long Location
4736 WORTH ST, DALLAS, 75246
Unique Key
1317724633
17-00518740
Service Request Number: 17-00518740 • Address: GAYLORD DR & COLEBROOK ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00518740
Address
GAYLORD DR & COLEBROOK ST, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:40:52.000
Status
Closed
Created Date
2017-10-19T15:40:52.000
Update Date
2017-10-26T14:32:59.000
Closed Date
2017-10-26T14:32:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524735.44422062
Y Coordinate
6959833.68483234
Lat Long Location
GAYLORD DR & COLEBROOK ST, DALLAS, TX 75217
Unique Key
1299811580
17-00336330
Service Request Number: 17-00336330 • Address: 6823 ALTAIRE AVE, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00336330
Address
6823 ALTAIRE AVE, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-02T12:51:53.000
Status
Closed
Created Date
2017-07-11T12:51:53.000
Update Date
2018-03-24T14:56:38.000
Closed Date
2018-03-24T14:56:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485036.25335908
Y Coordinate
6929105.2424873
Lat Long Location
6823 ALTAIRE AVE, DALLAS, TX 75241
Unique Key
1283860346
17-00527336
Service Request Number: 17-00527336 • Address: 4414 CINDA REE LN, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527336
Address
4414 CINDA REE LN, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:07:13.000
Status
Closed
Created Date
2017-10-25T13:07:13.000
Update Date
2017-10-25T15:51:30.000
Closed Date
2017-10-25T15:51:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500537.04993869
Y Coordinate
6944337.47657216
Lat Long Location
4414 CINDA REE LN, DALLAS, TX 75216
Unique Key
1300566177
17-00498040
Service Request Number: 17-00498040 • Address: 9805 JO PIERCE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00498040
Address
9805 JO PIERCE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T07:45:59.000
Status
Closed
Created Date
2017-10-06T07:45:59.000
Update Date
2017-10-26T12:16:35.000
Closed Date
2017-10-26T12:16:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2536853.72697936
Y Coordinate
6934654.67210667
Lat Long Location
9805 JO PIERCE DR, DALLAS, TX 75217
Unique Key
1298021868
18-00132865
Service Request Number: 18-00132865 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132865
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T11:58:23.000
Status
Closed
Created Date
2018-03-24T11:58:23.000
Update Date
2018-03-24T11:59:01.000
Closed Date
2018-03-24T11:59:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907251
17-00461265
Service Request Number: 17-00461265 • Address: 1715 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00461265
Address
1715 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T14:01:12.000
Status
Closed
Created Date
2017-09-13T14:01:12.000
Update Date
2017-10-25T14:49:48.000
Closed Date
2017-10-25T14:49:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476265.83267351
Y Coordinate
6949732.57435722
Lat Long Location
1715 WILBUR ST, DALLAS, TX 75224
Unique Key
1294745763
17-00526277
Service Request Number: 17-00526277 • Address: 9431 BEACON HILL CIR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00526277
Address
9431 BEACON HILL CIR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T19:13:34.000
Status
Closed
Created Date
2017-10-24T19:13:34.000
Update Date
2017-10-26T16:32:30.000
Closed Date
2017-10-26T16:04:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2534402.63215907
Y Coordinate
6942874.21360177
Lat Long Location
9431 BEACON HILL CIR, DALLAS, TX 75217
Unique Key
1300474394
17-00523588
Service Request Number: 17-00523588 • Address: 2607 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00523588
Address
2607 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:58:22.000
Status
Closed
Created Date
2017-10-23T14:58:22.000
Update Date
2017-10-26T08:42:11.000
Closed Date
2017-10-26T08:42:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472675.30614043
Y Coordinate
6992621.47274707
Lat Long Location
2607 W AMHERST AVE, DALLAS, TX 75235
Unique Key
1300253311
17-00529243
Service Request Number: 17-00529243 • Address: 17601 DORAL DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00529243
Address
17601 DORAL DR, DALLAS, TX 75287
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:37:32.000
Status
Closed
Created Date
2017-10-26T13:37:32.000
Update Date
2017-10-26T14:01:48.000
Closed Date
2017-10-26T14:01:48.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2468163.75187513
Y Coordinate
7047815.86202799
Lat Long Location
17601 DORAL DR, DALLAS, TX 75287
Unique Key
1300726510
18-00132550
Service Request Number: 18-00132550 • Address: 632 W DANIELDALE RD, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00132550
Address
632 W DANIELDALE RD, DALLAS, 75232
City Council District
8
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T23:03:48.000
Status
Closed
Created Date
2018-03-23T23:03:48.000
Update Date
2018-03-24T12:03:22.000
Closed Date
2018-03-24T12:03:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481682.81083185
Y Coordinate
6917365.60524324
Lat Long Location
632 W DANIELDALE RD, DALLAS, 75232
Unique Key
1317877233
18-00060461
Service Request Number: 18-00060461 • Address: 5706 CHURCHILL AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00060461
Address
5706 CHURCHILL AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-27T09:55:09.000
Status
Closed
Created Date
2018-02-12T09:55:09.000
Update Date
2018-03-24T16:00:05.000
Closed Date
2018-03-24T16:00:04.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515955.89969918
Y Coordinate
6972092.3456556
Lat Long Location
5706 CHURCHILL AVE, DALLAS, TX 75227
Unique Key
1312477533
17-00511786
Service Request Number: 17-00511786 • Address: 3418 DOUG DR, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00511786
Address
3418 DOUG DR, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T08:03:24.000
Status
Closed
Created Date
2017-10-16T08:03:24.000
Update Date
2017-11-12T00:29:08.000
Closed Date
2017-11-12T00:29:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467365.04790056
Y Coordinate
6979003.73304803
Lat Long Location
3418 DOUG DR, DALLAS, TX 75247
Unique Key
1299249962
17-00526391
Service Request Number: 17-00526391 • Address: 327 NECHES ST, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00526391
Address
327 NECHES ST, DALLAS, 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T05:40:55.000
Status
Closed
Created Date
2017-10-25T05:40:55.000
Update Date
2017-10-25T16:38:17.000
Closed Date
2017-10-25T16:38:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482802.35473067
Y Coordinate
6962140.09229901
Lat Long Location
327 NECHES ST, DALLAS, 75208
Unique Key
1300498178
18-00132155
Service Request Number: 18-00132155 • Address: 3704 OLNEY CT, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00132155
Address
3704 OLNEY CT, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T16:20:04.000
Status
Closed
Created Date
2018-03-23T16:20:04.000
Update Date
2018-03-24T16:53:28.000
Closed Date
2018-03-24T16:53:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2504045.92334758
Y Coordinate
6928882.74732425
Lat Long Location
3704 OLNEY CT, DALLAS, TX 75241
Unique Key
1317847251
17-00483536
Service Request Number: 17-00483536 • Address: 3900 SWISS AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00483536
Address
3900 SWISS AVE, DALLAS, TX 75204
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-17T07:19:59.000
Status
Closed
Created Date
2017-09-27T07:19:59.000
Update Date
2017-10-25T16:41:14.000
Closed Date
2017-10-25T16:41:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497014.52144137
Y Coordinate
6975956.51239342
Lat Long Location
3900 SWISS AVE, DALLAS, TX 75204
Unique Key
1296630439
18-00133106
Service Request Number: 18-00133106 • Address: 8201 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00133106
Address
8201 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T17:22:25.000
Status
Closed
Created Date
2018-03-24T17:22:25.000
Update Date
2018-03-24T18:51:08.000
Closed Date
2018-03-24T18:51:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506581.35910385
Y Coordinate
6944895.21937478
Lat Long Location
8201 S CENTRAL EXPY, DALLAS, TX 75216
Unique Key
1317927567
17-00441649
Service Request Number: 17-00441649 • Address: 115 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00441649
Address
115 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-31T14:38:58.000
Status
Closed
Created Date
2017-09-01T14:38:58.000
Update Date
2017-10-25T15:12:02.000
Closed Date
2017-10-25T15:12:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522003.684047
Y Coordinate
6947222.39366816
Lat Long Location
115 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1293104871
17-00526602
Service Request Number: 17-00526602 • Address: 10055 NEOSHO DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526602
Address
10055 NEOSHO DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:44:04.000
Status
Closed
Created Date
2017-10-25T08:44:04.000
Update Date
2017-10-26T14:06:04.000
Closed Date
2017-10-26T14:06:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537265.67464225
Y Coordinate
6956208.44530549
Lat Long Location
10055 NEOSHO DR, DALLAS, TX 75217
Unique Key
1300515146
17-00527211
Service Request Number: 17-00527211 • Address: 9414 WINDING RIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00527211
Address
9414 WINDING RIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T12:10:15.000
Status
Closed
Created Date
2017-10-25T12:10:15.000
Update Date
2017-10-26T16:53:02.000
Closed Date
2017-10-26T16:53:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514061.94014381
Y Coordinate
7010777.99379888
Lat Long Location
9414 WINDING RIDGE DR, DALLAS, TX 75238
Unique Key
1300557535
17-00526378
Service Request Number: 17-00526378 • Address: 4127 WESTERN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00526378
Address
4127 WESTERN ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-26T01:15:45.000
Status
Duplicate (closed)
Created Date
2017-10-25T01:15:45.000
Update Date
2017-10-26T07:44:55.000
Closed Date
2017-10-26T07:44:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2464386.75477714
Y Coordinate
6952326.13307358
Lat Long Location
4127 WESTERN ST, DALLAS, TX 75211
Unique Key
1300486267
17-00494811
Service Request Number: 17-00494811 • Address: 2650 NOVA DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00494811
Address
2650 NOVA DR, DALLAS, TX 75229
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T10:54:38.000
Status
Closed
Created Date
2017-10-04T10:54:38.000
Update Date
2017-10-26T07:43:28.000
Closed Date
2017-10-26T07:43:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2463104.75909805
Y Coordinate
7016187.10509028
Lat Long Location
2650 NOVA DR, DALLAS, TX 75229
Unique Key
1297746526
17-00527882
Service Request Number: 17-00527882 • Address: 3027 HARRY HINES BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
17-00527882
Address
3027 HARRY HINES BLVD, DALLAS, TX 75201
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T16:25:00.000
Status
Closed
Created Date
2017-10-25T16:25:00.000
Update Date
2017-10-25T16:26:36.000
Closed Date
2017-10-25T16:26:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487425.49732287
Y Coordinate
6976475.18192275
Lat Long Location
3027 HARRY HINES BLVD, DALLAS, TX 75201
Unique Key
1300606782
17-00519811
Service Request Number: 17-00519811 • Address: 11050 WOODMEADOW PKWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00519811
Address
11050 WOODMEADOW PKWY, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-16T10:36:00.000
Status
Closed
Created Date
2017-10-20T10:36:00.000
Update Date
2017-10-26T09:29:47.000
Closed Date
2017-10-26T09:29:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538557.78630796
Y Coordinate
6996717.67499405
Lat Long Location
11050 WOODMEADOW PKWY, DALLAS, TX 75228
Unique Key
1299897233
18-00128653
Service Request Number: 18-00128653 • Address: 4919 WENONAH DR, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00128653
Address
4919 WENONAH DR, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T10:23:36.000
Status
Closed
Created Date
2018-03-22T10:23:36.000
Update Date
2018-03-24T12:19:58.000
Closed Date
2018-03-24T12:19:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482231.49010078
Y Coordinate
6993180.27144029
Lat Long Location
4919 WENONAH DR, DALLAS, TX 75209
Unique Key
1317607004
17-00528798
Service Request Number: 17-00528798 • Address: 7300 WALLACE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528798
Address
7300 WALLACE ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T11:03:25.000
Status
Closed
Created Date
2017-10-26T11:03:25.000
Update Date
2017-10-26T11:06:39.000
Closed Date
2017-10-26T11:06:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522920.35748783
Y Coordinate
6955601.57065202
Lat Long Location
7300 WALLACE ST, DALLAS, TX 75217
Unique Key
1300689227
17-00526526
Service Request Number: 17-00526526 • Address: 12522 MONTEGO PLZ, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526526
Address
12522 MONTEGO PLZ, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:19:56.000
Status
Closed
Created Date
2017-10-25T08:19:56.000
Update Date
2017-10-26T08:33:58.000
Closed Date
2017-10-26T08:33:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484854.04240087
Y Coordinate
7021673.25860262
Lat Long Location
12522 MONTEGO PLZ, DALLAS, TX 75230
Unique Key
1300509373
18-00132868
Service Request Number: 18-00132868 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132868
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T11:59:43.000
Status
Closed
Created Date
2018-03-24T11:59:43.000
Update Date
2018-03-24T12:00:17.000
Closed Date
2018-03-24T12:00:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907452
17-00517929
Service Request Number: 17-00517929 • Address: 5513 ANITA ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00517929
Address
5513 ANITA ST, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T10:16:03.000
Status
Closed
Created Date
2017-10-19T10:16:03.000
Update Date
2017-10-26T16:59:20.000
Closed Date
2017-10-26T16:59:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498713.11802018
Y Coordinate
6990968.66958238
Lat Long Location
5513 ANITA ST, DALLAS, TX 75206
Unique Key
1299752186
18-00132977
Service Request Number: 18-00132977 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132977
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:17:21.000
Status
Closed
Created Date
2018-03-24T14:17:21.000
Update Date
2018-03-24T14:17:58.000
Closed Date
2018-03-24T14:17:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317916481
17-00527533
Service Request Number: 17-00527533 • Address: 3424 GLADIOLUS LN, DALLAS, TX • City Council District: 3
Service Request Number
17-00527533
Address
3424 GLADIOLUS LN, DALLAS, TX
City Council District
3
Department
Trinity Watershed Management
Service Request Type
Yard Waste - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-14T14:20:17.000
Status
Closed
Created Date
2017-10-25T14:20:17.000
Update Date
2017-10-25T14:39:28.000
Closed Date
2017-10-25T14:39:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2467746.04045148
Y Coordinate
6939443.66703443
Lat Long Location
3424 GLADIOLUS LN, DALLAS, TX
Unique Key
1300579570
17-00339683
Service Request Number: 17-00339683 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00339683
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T15:32:30.000
Status
Closed
Created Date
2017-07-12T15:32:30.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-20T14:53:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
7901 GOFORTH RD, DALLAS, TX 75238
Unique Key
1284262646
17-00519264
Service Request Number: 17-00519264 • Address: 2370 CEDAR CREST BLVD, DALLAS, TX • City Council District: 4
Service Request Number
17-00519264
Address
2370 CEDAR CREST BLVD, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T06:49:19.000
Status
Closed
Created Date
2017-10-20T06:49:19.000
Update Date
2017-10-26T11:16:38.000
Closed Date
2017-10-26T11:16:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2493505.46338245
Y Coordinate
6954236.0097117
Lat Long Location
2370 CEDAR CREST BLVD, DALLAS, TX
Unique Key
1299860512
17-00513986
Service Request Number: 17-00513986 • Address: 4058 LAWNVIEW AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00513986
Address
4058 LAWNVIEW AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T09:52:48.000
Status
Closed
Created Date
2017-10-17T09:52:48.000
Update Date
2017-10-26T13:50:33.000
Closed Date
2017-10-26T13:50:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516327.91362213
Y Coordinate
6970687.37030354
Lat Long Location
4058 LAWNVIEW AVE, DALLAS, 75227
Unique Key
1299426580
18-00131251
Service Request Number: 18-00131251 • Address: 7023 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131251
Address
7023 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T11:57:24.000
Status
Closed
Created Date
2018-03-23T11:57:24.000
Update Date
2018-03-24T15:31:09.000
Closed Date
2018-03-24T15:31:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509582.60266941
Y Coordinate
6987546.27370416
Lat Long Location
7023 WABASH CIR, DALLAS, TX 75214
Unique Key
1317789137
17-00493009
Service Request Number: 17-00493009 • Address: 7624 DUNLEER WAY, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00493009
Address
7624 DUNLEER WAY, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycle Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-10T11:28:51.000
Status
Closed
Created Date
2017-10-03T11:28:51.000
Update Date
2017-10-26T16:17:24.000
Closed Date
2017-10-26T16:17:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2497066.23595043
Y Coordinate
7045257.3593094
Lat Long Location
7624 DUNLEER WAY, DALLAS, TX 75248
Unique Key
1297596813
17-00497422
Service Request Number: 17-00497422 • Address: 2120 BROWDER ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00497422
Address
2120 BROWDER ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T14:53:25.000
Status
Closed
Created Date
2017-10-05T14:53:25.000
Update Date
2017-10-26T10:15:26.000
Closed Date
2017-10-26T10:15:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495206.60685961
Y Coordinate
6966324.41821401
Lat Long Location
2120 BROWDER ST, DALLAS, TX 75215
Unique Key
1297947975
18-00130557
Service Request Number: 18-00130557 • Address: 5840 CHARLESTOWN DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00130557
Address
5840 CHARLESTOWN DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-06T09:07:14.000
Status
Closed
Created Date
2018-03-23T09:07:14.000
Update Date
2018-03-24T12:32:26.000
Closed Date
2018-03-24T12:32:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487491.24584586
Y Coordinate
7020914.27065177
Lat Long Location
5840 CHARLESTOWN DR, DALLAS, TX 75230
Unique Key
1317744862
17-00525121
Service Request Number: 17-00525121 • Address: 18766 MIDWAY RD, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00525121
Address
18766 MIDWAY RD, DALLAS, 75287
City Council District
12
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T11:19:22.000
Status
Duplicate (closed)
Created Date
2017-10-24T11:19:22.000
Update Date
2017-10-25T16:32:17.000
Closed Date
2017-10-25T16:32:17.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476336.92324784
Y Coordinate
7053413.58476674
Lat Long Location
18766 MIDWAY RD, DALLAS, 75287
Unique Key
1300383299
17-00525075
Service Request Number: 17-00525075 • Address: 6203 PENROSE AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00525075
Address
6203 PENROSE AVE, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:03:49.000
Status
Closed
Created Date
2017-10-24T11:03:49.000
Update Date
2017-10-26T10:57:31.000
Closed Date
2017-10-26T10:57:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2502905.07906349
Y Coordinate
6990258.76491714
Lat Long Location
6203 PENROSE AVE, DALLAS, TX 75214
Unique Key
1300380029
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