Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00132317
Service Request Number: 18-00132317 • Address: 10611 EAST CREST LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00132317
Address
10611 EAST CREST LN, DALLAS, 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:32:54.000
Status
Closed
Created Date
2018-03-23T17:32:54.000
Update Date
2018-03-24T21:25:43.000
Closed Date
2018-03-24T21:25:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2539852.75070076
Y Coordinate
6952019.9014243
Lat Long Location
10611 EAST CREST LN, DALLAS, 75217
Unique Key
1317859764
18-00132893
Service Request Number: 18-00132893 • Address: 300 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132893
Address
300 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T12:22:59.000
Status
Closed
Created Date
2018-03-24T12:22:59.000
Update Date
2018-03-24T12:23:00.000
Closed Date
2018-03-24T12:22:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2485033.00958322
Y Coordinate
6943849.78160302
Lat Long Location
300 E KIEST BLVD, DALLAS, TX 75216
Unique Key
1317909438
17-00527435
Service Request Number: 17-00527435 • Address: 2505 PACIFIC AVE, DALLAS, TX 75226 • City Council District: 14
Service Request Number
17-00527435
Address
2505 PACIFIC AVE, DALLAS, TX 75226
City Council District
14
Department
Public Works Department
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-14T13:43:58.000
Status
Closed
Created Date
2017-10-25T13:43:58.000
Update Date
2017-10-26T08:24:18.000
Closed Date
2017-10-26T08:24:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2494160.8541395
Y Coordinate
6972690.3576538
Lat Long Location
2505 PACIFIC AVE, DALLAS, TX 75226
Unique Key
1300572733
17-00521583
Service Request Number: 17-00521583 • Address: 1146 BALLY MOTE DR, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00521583
Address
1146 BALLY MOTE DR, DALLAS, 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:25:16.000
Status
Closed
Created Date
2017-10-21T17:25:16.000
Update Date
2017-10-25T15:00:02.000
Closed Date
2017-10-25T15:00:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517443.31304592
Y Coordinate
6989005.98390801
Lat Long Location
1146 BALLY MOTE DR, DALLAS, 75218
Unique Key
1300061799
17-00462064
Service Request Number: 17-00462064 • Address: 7769 ALTO CARO DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00462064
Address
7769 ALTO CARO DR, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-09-28T08:13:12.000
Status
Closed
Created Date
2017-09-14T08:13:12.000
Update Date
2017-10-26T14:25:40.000
Closed Date
2017-10-26T14:25:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497932.23386155
Y Coordinate
7038786.65879619
Lat Long Location
7769 ALTO CARO DR, DALLAS, TX 75248
Unique Key
1294831705
18-00096274
Service Request Number: 18-00096274 • Address: 2223 WYCLIFF AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00096274
Address
2223 WYCLIFF AVE, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-02T11:45:37.000
Status
Closed
Created Date
2018-03-05T11:45:37.000
Update Date
2018-03-24T09:02:16.000
Closed Date
2018-03-24T09:02:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483242.01944661
Y Coordinate
6980264.00235231
Lat Long Location
2223 WYCLIFF AVE, DALLAS, TX 75219
Unique Key
1315276808
17-00482349
Service Request Number: 17-00482349 • Address: 2347 ARROYO AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00482349
Address
2347 ARROYO AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-10T11:57:33.000
Status
Closed
Created Date
2017-09-26T11:57:33.000
Update Date
2017-10-26T10:05:21.000
Closed Date
2017-10-26T10:05:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2483232.45486065
Y Coordinate
6981306.66779923
Lat Long Location
2347 ARROYO AVE, DALLAS, TX
Unique Key
1296516729
17-00527197
Service Request Number: 17-00527197 • Address: 3001 CLYDEDALE DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00527197
Address
3001 CLYDEDALE DR, DALLAS, TX 75220
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T12:04:37.000
Status
Closed
Created Date
2017-10-25T12:04:37.000
Update Date
2017-10-25T15:46:35.000
Closed Date
2017-10-25T15:46:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467660.95307711
Y Coordinate
7000104.48634866
Lat Long Location
3001 CLYDEDALE DR, DALLAS, TX 75220
Unique Key
1300556604
17-00527405
Service Request Number: 17-00527405 • Address: 4370 LAWNVIEW AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00527405
Address
4370 LAWNVIEW AVE, DALLAS, 75227
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T13:33:44.000
Status
Closed
Created Date
2017-10-25T13:33:44.000
Update Date
2017-10-25T14:38:31.000
Closed Date
2017-10-25T14:38:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515365.29513581
Y Coordinate
6972260.22618006
Lat Long Location
4370 LAWNVIEW AVE, DALLAS, 75227
Unique Key
1300570533
18-00130537
Service Request Number: 18-00130537 • Address: 3278 ABRAMS RD, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00130537
Address
3278 ABRAMS RD, DALLAS, 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:58:38.000
Status
Closed
Created Date
2018-03-23T08:58:38.000
Update Date
2018-03-24T11:54:06.000
Closed Date
2018-03-24T11:54:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505135.87272954
Y Coordinate
6988618.13734498
Lat Long Location
3278 ABRAMS RD, DALLAS, 75214
Unique Key
1317743468
17-00518106
Service Request Number: 17-00518106 • Address: 5435 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00518106
Address
5435 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T11:22:57.000
Status
Closed
Created Date
2017-10-19T11:22:57.000
Update Date
2017-10-26T16:00:04.000
Closed Date
2017-10-26T16:00:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497909.20287714
Y Coordinate
6986494.13340665
Lat Long Location
5435 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1299764023
17-00461325
Service Request Number: 17-00461325 • Address: 11115 ULLOA LN, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00461325
Address
11115 ULLOA LN, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-10-25T14:27:14.000
Status
Closed
Created Date
2017-09-13T14:27:14.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-17T07:52:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2530797.28163265
Y Coordinate
6996105.1461374
Lat Long Location
11115 ULLOA LN, DALLAS, 75228
Unique Key
1294751220
17-00495426
Service Request Number: 17-00495426 • Address: 501 N PEAK ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00495426
Address
501 N PEAK ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T14:28:56.000
Status
Closed
Created Date
2017-10-04T14:28:56.000
Update Date
2017-10-25T15:28:11.000
Closed Date
2017-10-25T15:28:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499325.83657972
Y Coordinate
6975755.3105505
Lat Long Location
501 N PEAK ST, DALLAS, TX 75246
Unique Key
1297789914
17-00527272
Service Request Number: 17-00527272 • Address: 3448 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00527272
Address
3448 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T12:32:31.000
Status
Closed
Created Date
2017-10-25T12:32:31.000
Update Date
2017-10-25T14:13:02.000
Closed Date
2017-10-25T14:13:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479742.14759959
Y Coordinate
6990916.36018062
Lat Long Location
3448 W MOCKINGBIRD LN, DALLAS, TX 75235
Unique Key
1300561557
17-00520608
Service Request Number: 17-00520608 • Address: 1515 HUBERT ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00520608
Address
1515 HUBERT ST, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-03T15:38:46.000
Status
Closed
Created Date
2017-10-20T15:38:46.000
Update Date
2017-10-25T15:44:50.000
Closed Date
2017-10-25T15:44:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500909.77124989
Y Coordinate
6981633.19993833
Lat Long Location
1515 HUBERT ST, DALLAS, TX 75206
Unique Key
1299956395
17-00515554
Service Request Number: 17-00515554 • Address: GINGER AVE & HORD AVE, DALLAS, TX • City Council District: 3
Service Request Number
17-00515554
Address
GINGER AVE & HORD AVE, DALLAS, TX
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T07:23:05.000
Status
Closed
Created Date
2017-10-18T07:23:05.000
Update Date
2017-10-26T14:05:31.000
Closed Date
2017-10-26T14:05:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462018.57543821
Y Coordinate
6952735.29893757
Lat Long Location
GINGER AVE & HORD AVE, DALLAS, TX
Unique Key
1299550908
18-00127804
Service Request Number: 18-00127804 • Address: 3750 TRAVIS ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00127804
Address
3750 TRAVIS ST, DALLAS, TX 75204
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T18:17:14.000
Status
Closed
Created Date
2018-03-21T18:17:14.000
Update Date
2018-03-24T15:33:25.000
Closed Date
2018-03-24T15:33:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2491260.4531927
Y Coordinate
6981884.39237734
Lat Long Location
3750 TRAVIS ST, DALLAS, TX 75204
Unique Key
1317540864
18-00132972
Service Request Number: 18-00132972 • Address: 728 LAWTON DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00132972
Address
728 LAWTON DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T14:14:13.000
Status
Closed
Created Date
2018-03-24T14:14:13.000
Update Date
2018-03-24T16:05:06.000
Closed Date
2018-03-24T16:05:06.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526387.71966115
Y Coordinate
6944098.46868682
Lat Long Location
728 LAWTON DR, DALLAS, TX 75217
Unique Key
1317916129
18-00091557
Service Request Number: 18-00091557 • Address: 4306 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00091557
Address
4306 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T19:57:47.000
Status
Duplicate (closed)
Created Date
2018-03-01T19:57:47.000
Update Date
2018-03-24T15:34:08.000
Closed Date
2018-03-24T15:34:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490054.61941631
Y Coordinate
6984510.0216039
Lat Long Location
4306 AVONDALE AVE, DALLAS, 75219
Unique Key
1314868614
17-00405176
Service Request Number: 17-00405176 • Address: 2640 LANECREST DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00405176
Address
2640 LANECREST DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-17T13:07:04.000
Status
Closed
Created Date
2017-08-14T13:07:04.000
Update Date
2017-10-26T12:26:59.000
Closed Date
2017-10-26T12:26:59.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2522564.91122882
Y Coordinate
6983188.07725492
Lat Long Location
2640 LANECREST DR, DALLAS, TX 75228
Unique Key
1289905398
17-00526270
Service Request Number: 17-00526270 • Address: 5848 CHARLESTOWN DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526270
Address
5848 CHARLESTOWN DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:55:50.000
Status
Closed
Created Date
2017-10-24T18:55:50.000
Update Date
2017-10-25T14:59:11.000
Closed Date
2017-10-25T14:59:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487547.53445983
Y Coordinate
7020914.90461513
Lat Long Location
5848 CHARLESTOWN DR, DALLAS, TX 75230
Unique Key
1300473319
17-00510344
Service Request Number: 17-00510344 • Address: 4519 WOODSTOCK DR, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00510344
Address
4519 WOODSTOCK DR, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T15:52:37.000
Status
Closed
Created Date
2017-10-13T15:52:37.000
Update Date
2017-10-26T12:46:55.000
Closed Date
2017-10-26T12:46:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479366.91606754
Y Coordinate
6937587.9465812
Lat Long Location
4519 WOODSTOCK DR, DALLAS, TX 75232
Unique Key
1299071698
17-00528023
Service Request Number: 17-00528023 • Address: 3817 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528023
Address
3817 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-22T17:36:51.000
Status
Closed
Created Date
2017-10-25T17:36:51.000
Update Date
2017-10-25T17:38:15.000
Closed Date
2017-10-25T17:38:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491948.29686686
Y Coordinate
6942749.87550797
Lat Long Location
3817 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1300617700
17-00522220
Service Request Number: 17-00522220 • Address: 402 S BEACON ST, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00522220
Address
402 S BEACON ST, DALLAS, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-29T22:15:51.000
Status
Closed
Created Date
2017-10-22T22:15:51.000
Update Date
2017-10-26T11:38:26.000
Closed Date
2017-10-26T11:38:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504965.79595122
Y Coordinate
6978152.94104349
Lat Long Location
402 S BEACON ST, DALLAS, 75223
Unique Key
1300146388
17-00518138
Service Request Number: 17-00518138 • Address: N HASKELL AVE & ROSELAND AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00518138
Address
N HASKELL AVE & ROSELAND AVE, DALLAS, TX
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-02T11:32:50.000
Status
Closed
Created Date
2017-10-19T11:32:50.000
Update Date
2017-10-25T16:12:12.000
Closed Date
2017-10-25T16:12:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495500.64902175
Y Coordinate
6978542.09347938
Lat Long Location
N HASKELL AVE & ROSELAND AVE, DALLAS, TX
Unique Key
1299766127
17-00525109
Service Request Number: 17-00525109 • Address: 926 GARZA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00525109
Address
926 GARZA AVE, DALLAS, 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T11:15:11.000
Status
Closed
Created Date
2017-10-24T11:15:11.000
Update Date
2017-10-25T15:06:46.000
Closed Date
2017-10-25T15:06:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487870.61323772
Y Coordinate
6941240.75139887
Lat Long Location
926 GARZA AVE, DALLAS, 75216
Unique Key
1300382536
17-00294394
Service Request Number: 17-00294394 • Address: 3017 AIRHAVEN ST, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00294394
Address
3017 AIRHAVEN ST, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T09:37:06.000
Status
Duplicate (closed)
Created Date
2017-06-20T09:37:06.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-06T16:09:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2466799.6645079
Y Coordinate
7016366.36481064
Lat Long Location
3017 AIRHAVEN ST, DALLAS, TX 75229
Unique Key
1278133025
17-00524188
Service Request Number: 17-00524188 • Address: 7414 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00524188
Address
7414 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T18:50:21.000
Status
Closed
Created Date
2017-10-23T18:50:21.000
Update Date
2017-10-26T08:33:29.000
Closed Date
2017-10-26T08:33:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2504329.90860595
Y Coordinate
7005999.75385587
Lat Long Location
7414 FAIR OAKS AVE, DALLAS, TX 75231
Unique Key
1300300251
17-00525450
Service Request Number: 17-00525450 • Address: 202 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00525450
Address
202 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Locked/Blocked Exit - DFD
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T13:14:28.000
Status
Closed
Created Date
2017-10-24T13:14:28.000
Update Date
2017-10-26T11:48:04.000
Closed Date
2017-10-26T11:48:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522101.80999655
Y Coordinate
6946333.47784883
Lat Long Location
202 S JIM MILLER RD, DALLAS, TX 75217
Unique Key
1300407153
17-00511808
Service Request Number: 17-00511808 • Address: 503 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00511808
Address
503 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T08:11:31.000
Status
Closed
Created Date
2017-10-16T08:11:31.000
Update Date
2017-10-25T16:12:13.000
Closed Date
2017-10-25T16:12:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484871.16948521
Y Coordinate
6960968.06974074
Lat Long Location
503 N PATTON AVE, DALLAS, TX 75203
Unique Key
1299251590
18-00184540
Service Request Number: 18-00184540 • Address: 912 N WASHINGTON AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00184540
Address
912 N WASHINGTON AVE, DALLAS, 75204
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-28T18:19:07.000
Status
Closed
Created Date
2018-04-20T18:19:07.000
Update Date
2018-04-23T07:13:14.000
Closed Date
2018-04-23T07:13:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497226.12082633
Y Coordinate
6975432.32561209
Lat Long Location
912 N WASHINGTON AVE, DALLAS, 75204
Unique Key
1322086474
18-00080728
Service Request Number: 18-00080728 • Address: 4485 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00080728
Address
4485 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-02T21:30:04.000
Status
Duplicate (closed)
Created Date
2018-02-23T21:30:04.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490848.03596367
Y Coordinate
6984558.86656668
Lat Long Location
4485 AVONDALE AVE, DALLAS, 75219
Unique Key
1314050308
17-00257294
Service Request Number: 17-00257294 • Address: 1846 NORFOLK AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00257294
Address
1846 NORFOLK AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-17T14:37:29.000
Status
Closed
Created Date
2017-05-31T14:37:29.000
Update Date
2017-10-26T08:22:02.000
Closed Date
2017-10-26T08:22:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491991.86275896
Y Coordinate
6953406.15475463
Lat Long Location
1846 NORFOLK AVE, DALLAS, TX 75203
Unique Key
1275084418
18-00132578
Service Request Number: 18-00132578 • Address: 6807 ORANGEVILLE DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
18-00132578
Address
6807 ORANGEVILLE DR, DALLAS, TX 75237
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-07T01:45:15.000
Status
Closed
Created Date
2018-03-24T01:45:15.000
Update Date
2018-03-24T15:22:48.000
Closed Date
2018-03-24T15:22:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2466653.57500751
Y Coordinate
6929431.65153499
Lat Long Location
6807 ORANGEVILLE DR, DALLAS, TX 75237
Unique Key
1317881987
17-00479012
Service Request Number: 17-00479012 • Address: 15677 COIT RD, DALLAS, 75248 • Department: Street Services
Service Request Number
17-00479012
Address
15677 COIT RD, DALLAS, 75248
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-05T14:56:07.000
Status
Closed
Created Date
2017-09-24T14:56:07.000
Update Date
2017-10-26T13:50:19.000
Closed Date
2017-10-26T13:50:19.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499358.81747877
Y Coordinate
7037257.60405015
Lat Long Location
15677 COIT RD, DALLAS, 75248
Unique Key
1296242456
17-00525012
Service Request Number: 17-00525012 • Address: 8416 GLEN REGAL DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00525012
Address
8416 GLEN REGAL DR, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T10:42:50.000
Status
Closed
Created Date
2017-10-24T10:42:50.000
Update Date
2017-10-26T13:20:33.000
Closed Date
2017-10-26T13:20:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2503536.37400344
Y Coordinate
7022061.11980643
Lat Long Location
8416 GLEN REGAL DR, DALLAS, TX 75243
Unique Key
1300375427
18-00131338
Service Request Number: 18-00131338 • Address: 5915 DELOACHE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
18-00131338
Address
5915 DELOACHE AVE, DALLAS, TX 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T12:33:56.000
Status
Closed
Created Date
2018-03-23T12:33:56.000
Update Date
2018-03-24T09:32:41.000
Closed Date
2018-03-24T09:32:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2488380.55080641
Y Coordinate
7003914.51409666
Lat Long Location
5915 DELOACHE AVE, DALLAS, TX 75225
Unique Key
1317794938
17-00493545
Service Request Number: 17-00493545 • Address: 5068 MATILDA ST, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00493545
Address
5068 MATILDA ST, DALLAS, 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-17T15:07:34.000
Status
Closed
Created Date
2017-10-03T15:07:34.000
Update Date
2017-10-26T13:20:13.000
Closed Date
2017-10-26T13:15:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500468.19435227
Y Coordinate
6995926.55155162
Lat Long Location
5068 MATILDA ST, DALLAS, 75206
Unique Key
1297634186
17-00527665
Service Request Number: 17-00527665 • Address: 8354 HUTTIG AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527665
Address
8354 HUTTIG AVE, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T15:10:25.000
Status
Closed
Created Date
2017-10-25T15:10:25.000
Update Date
2017-10-25T21:22:00.000
Closed Date
2017-10-25T21:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528851.80138383
Y Coordinate
6959300.35697564
Lat Long Location
8354 HUTTIG AVE, DALLAS, TX 75217
Unique Key
1300589134
18-00135372
Service Request Number: 18-00135372 • Address: 2468 LAUGHLIN DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00135372
Address
2468 LAUGHLIN DR, DALLAS, TX 75228
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-25T12:53:08.000
Status
Closed
Created Date
2018-03-26T12:53:08.000
Update Date
2018-04-23T06:06:27.000
Closed Date
2018-04-23T06:06:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516899.89116078
Y Coordinate
6977302.44020242
Lat Long Location
2468 LAUGHLIN DR, DALLAS, TX 75228
Unique Key
1318104016
17-00264620
Service Request Number: 17-00264620 • Address: 11722 MARSH LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00264620
Address
11722 MARSH LN, DALLAS, TX 75229
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-06-19T08:48:55.000
Status
Closed
Created Date
2017-06-05T08:48:55.000
Update Date
2017-10-25T17:16:53.000
Closed Date
2017-10-25T17:16:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473007.08076156
Y Coordinate
7017281.82314838
Lat Long Location
11722 MARSH LN, DALLAS, TX 75229
Unique Key
1275678631
17-00528478
Service Request Number: 17-00528478 • Address: 7200 EAST GRAND AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
17-00528478
Address
7200 EAST GRAND AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T09:17:53.000
Status
Closed
Created Date
2017-10-26T09:17:53.000
Update Date
2017-10-26T09:18:55.000
Closed Date
2017-10-26T09:18:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511376.74032489
Y Coordinate
6980972.52397025
Lat Long Location
7200 EAST GRAND AVE, DALLAS, TX 75214
Unique Key
1300666103
17-00454396
Service Request Number: 17-00454396 • Address: 3242 SPURLOCK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00454396
Address
3242 SPURLOCK ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-23T14:54:03.000
Status
Closed
Created Date
2017-09-09T14:54:03.000
Update Date
2017-10-26T13:52:58.000
Closed Date
2017-10-26T13:52:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509363.89226521
Y Coordinate
6973218.1454247
Lat Long Location
3242 SPURLOCK ST, DALLAS, TX 75223
Unique Key
1294174758
18-00124679
Service Request Number: 18-00124679 • Address: DENTON DR & INWOOD RD, DALLAS, TX • City Council District: 2
Service Request Number
18-00124679
Address
DENTON DR & INWOOD RD, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-27T13:23:48.000
Status
Closed
Created Date
2018-03-20T13:23:48.000
Update Date
2018-03-24T12:07:28.000
Closed Date
2018-03-24T12:07:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480297.80853764
Y Coordinate
6986648.67543991
Lat Long Location
DENTON DR & INWOOD RD, DALLAS, TX
Unique Key
1317317271
17-00551674
Service Request Number: 17-00551674 • Address: WOFFORD DR & LA VERN AVE, DALLAS, TX • City Council District: 7
Service Request Number
17-00551674
Address
WOFFORD DR & LA VERN AVE, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T13:35:40.000
Status
Closed
Created Date
2017-11-10T13:35:40.000
Update Date
2017-11-11T07:50:23.000
Closed Date
2017-11-11T07:50:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2515651.73437753
Y Coordinate
6967793.51088197
Lat Long Location
WOFFORD DR & LA VERN AVE, DALLAS, TX
Unique Key
1302564624
18-00061142
Service Request Number: 18-00061142 • Address: 4400 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00061142
Address
4400 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-14T13:32:00.000
Status
Duplicate (closed)
Created Date
2018-02-12T13:32:00.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490638.93885274
Y Coordinate
6984516.76927577
Lat Long Location
4400 AVONDALE AVE, DALLAS, 75219
Unique Key
1312525571
18-00132438
Service Request Number: 18-00132438 • Address: 4015 PAMPAS ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00132438
Address
4015 PAMPAS ST, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T19:27:28.000
Status
Closed
Created Date
2018-03-23T19:27:28.000
Update Date
2018-03-24T12:05:54.000
Closed Date
2018-03-24T12:05:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2464752.89946297
Y Coordinate
6952888.73990248
Lat Long Location
4015 PAMPAS ST, DALLAS, 75211
Unique Key
1317867891
18-00114351
Service Request Number: 18-00114351 • Address: 8615 GROVELAND DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00114351
Address
8615 GROVELAND DR, DALLAS, TX 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T16:47:35.000
Status
Closed
Created Date
2018-03-14T16:47:35.000
Update Date
2018-03-24T13:49:24.000
Closed Date
2018-03-24T13:49:24.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519708.43566674
Y Coordinate
6984731.5386258
Lat Long Location
8615 GROVELAND DR, DALLAS, TX 75218
Unique Key
1316571293
18-00132794
Service Request Number: 18-00132794 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132794
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:48:27.000
Status
Closed
Created Date
2018-03-24T10:48:27.000
Update Date
2018-03-24T10:49:04.000
Closed Date
2018-03-24T10:49:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317901837
17-00526861
Service Request Number: 17-00526861 • Address: 8306 BAUMGARTEN DR, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00526861
Address
8306 BAUMGARTEN DR, DALLAS, 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:06:55.000
Status
Closed
Created Date
2017-10-25T10:06:55.000
Update Date
2017-10-25T15:49:42.000
Closed Date
2017-10-25T15:49:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522076.59846387
Y Coordinate
6978983.73461242
Lat Long Location
8306 BAUMGARTEN DR, DALLAS, 75228
Unique Key
1300533029
DFW Data AI • Dallas-Fort Worth public-data exploration interface