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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00525428
Service Request Number: 17-00525428 • Address: 7006 ROBIN RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00525428
Address
7006 ROBIN RD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:09:07.000
Status
Closed
Created Date
2017-10-24T13:09:07.000
Update Date
2017-10-26T08:40:26.000
Closed Date
2017-10-26T08:40:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483514.37894427
Y Coordinate
6993598.14072594
Lat Long Location
7006 ROBIN RD, DALLAS, TX 75209
Unique Key
1300405650
17-00528255
Service Request Number: 17-00528255 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528255
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:46:43.000
Status
Closed
Created Date
2017-10-26T07:46:43.000
Update Date
2017-10-26T07:47:16.000
Closed Date
2017-10-26T07:47:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300648413
17-00529374
Service Request Number: 17-00529374 • Address: 1341 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00529374
Address
1341 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:24:40.000
Status
Closed
Created Date
2017-10-26T14:24:40.000
Update Date
2017-10-26T14:48:56.000
Closed Date
2017-10-26T14:48:56.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2477868.58780264
Y Coordinate
6968654.72949251
Lat Long Location
1341 AMOS ST, DALLAS, TX 75212
Unique Key
1300736130
17-00514605
Service Request Number: 17-00514605 • Address: 5250 CLOVER HAVEN, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00514605
Address
5250 CLOVER HAVEN, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T13:44:11.000
Status
Closed
Created Date
2017-10-17T13:44:11.000
Update Date
2017-10-25T16:14:28.000
Closed Date
2017-10-25T16:14:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524610.98256437
Y Coordinate
6974968.62409664
Lat Long Location
5250 CLOVER HAVEN, DALLAS, 75227
Unique Key
1299471811
18-00132565
Service Request Number: 18-00132565 • Address: 2025 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00132565
Address
2025 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T23:39:03.000
Status
Closed
Created Date
2018-03-23T23:39:03.000
Update Date
2018-03-24T16:27:31.000
Closed Date
2018-03-24T16:27:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2484227.04482368
Y Coordinate
6949999.56939964
Lat Long Location
2025 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1317878765
17-00518680
Service Request Number: 17-00518680 • Address: 12925 SILVER BROOK RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00518680
Address
12925 SILVER BROOK RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:18:25.000
Status
Closed
Created Date
2017-10-19T15:18:25.000
Update Date
2017-10-26T14:55:37.000
Closed Date
2017-10-26T14:55:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2548434.40839248
Y Coordinate
6933655.72945066
Lat Long Location
12925 SILVER BROOK RD, DALLAS, TX
Unique Key
1299806727
18-00132624
Service Request Number: 18-00132624 • Address: C F HAWN FWY & S BELT LINE RD, DALLAS, TX • City Council District: 8
Service Request Number
18-00132624
Address
C F HAWN FWY & S BELT LINE RD, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T08:08:38.000
Status
Closed
Created Date
2018-03-24T08:08:38.000
Update Date
2018-03-24T20:48:12.000
Closed Date
2018-03-24T20:47:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2552304.33786034
Y Coordinate
6934209.41527683
Lat Long Location
C F HAWN FWY & S BELT LINE RD, DALLAS, TX
Unique Key
1317889116
18-00132474
Service Request Number: 18-00132474 • Address: 1100 WESTMOUNT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132474
Address
1100 WESTMOUNT AVE, DALLAS, TX 75211
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T20:16:21.000
Status
Closed
Created Date
2018-03-23T20:16:21.000
Update Date
2018-03-24T16:30:34.000
Closed Date
2018-03-24T16:30:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470399.93877914
Y Coordinate
6961501.92755557
Lat Long Location
1100 WESTMOUNT AVE, DALLAS, TX 75211
Unique Key
1317870450
17-00527651
Service Request Number: 17-00527651 • Address: MARVIN D LOVE SERV E & W WHEATLAND RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00527651
Address
MARVIN D LOVE SERV E & W WHEATLAND RD, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T15:03:49.000
Status
Closed
Created Date
2017-10-25T15:03:49.000
Update Date
2017-10-25T15:08:15.000
Closed Date
2017-10-25T15:08:15.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465870.24164747
Y Coordinate
6922334.65209168
Lat Long Location
MARVIN D LOVE SERV E & W WHEATLAND RD, DALLAS, TX
Unique Key
1300588115
18-00130983
Service Request Number: 18-00130983 • Address: 1447 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00130983
Address
1447 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T11:02:28.000
Status
Closed
Created Date
2018-03-23T11:02:28.000
Update Date
2018-03-24T11:18:19.000
Closed Date
2018-03-24T11:18:19.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2486393.76379348
Y Coordinate
6952838.23070306
Lat Long Location
1447 ALASKA AVE, DALLAS, TX 75216
Unique Key
1317773038
18-00133267
Service Request Number: 18-00133267 • Address: 1404 MAIN ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
18-00133267
Address
1404 MAIN ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T22:49:45.000
Status
Closed
Created Date
2018-03-24T22:49:45.000
Update Date
2018-04-23T06:01:29.000
Closed Date
2018-04-23T06:01:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490876.18877912
Y Coordinate
6971076.88478771
Lat Long Location
1404 MAIN ST, DALLAS, TX 75202
Unique Key
1317942691
17-00498259
Service Request Number: 17-00498259 • Address: 1248 CEDAR HAVEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00498259
Address
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T09:05:13.000
Status
Closed
Created Date
2017-10-06T09:05:13.000
Update Date
2017-10-26T11:06:56.000
Closed Date
2017-10-26T11:06:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489054.57675423
Y Coordinate
6954183.2059907
Lat Long Location
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
Unique Key
1298041259
18-00132772
Service Request Number: 18-00132772 • Address: 3333 HARRY HINES BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
18-00132772
Address
3333 HARRY HINES BLVD, DALLAS, TX 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T10:38:07.000
Status
Closed
Created Date
2018-03-24T10:38:07.000
Update Date
2018-03-24T11:28:27.000
Closed Date
2018-03-24T11:28:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486611.72749822
Y Coordinate
6977280.9833559
Lat Long Location
3333 HARRY HINES BLVD, DALLAS, TX 75201
Unique Key
1317900510
18-00131762
Service Request Number: 18-00131762 • Address: 3825 WEST BAY CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131762
Address
3825 WEST BAY CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T14:35:48.000
Status
Closed
Created Date
2018-03-23T14:35:48.000
Update Date
2018-03-24T15:47:25.000
Closed Date
2018-03-24T15:47:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510936.67108698
Y Coordinate
6991403.08981604
Lat Long Location
3825 WEST BAY CIR, DALLAS, TX 75214
Unique Key
1317820818
18-00037027
Service Request Number: 18-00037027 • Address: 343 APPIAN WAY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00037027
Address
343 APPIAN WAY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-23T13:31:28.000
Status
Closed
Created Date
2018-01-26T13:31:28.000
Update Date
2018-03-24T12:08:46.000
Closed Date
2018-03-24T12:08:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485300.84886995
Y Coordinate
6953145.59191774
Lat Long Location
343 APPIAN WAY, DALLAS, TX 75216
Unique Key
1310629271
17-00523243
Service Request Number: 17-00523243 • Address: 5492 EAST GRAND AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00523243
Address
5492 EAST GRAND AVE, DALLAS, 75223
City Council District
2
Department
Street Services
Service Request Type
Graffiti Traffic Signs - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-06T13:01:18.000
Status
Closed
Created Date
2017-10-23T13:01:18.000
Update Date
2017-10-26T11:07:22.000
Closed Date
2017-10-26T11:07:22.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506801.94005422
Y Coordinate
6975922.83799749
Lat Long Location
5492 EAST GRAND AVE, DALLAS, 75223
Unique Key
1300229659
18-00132415
Service Request Number: 18-00132415 • Address: 9910 WITHAM ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00132415
Address
9910 WITHAM ST, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T19:09:33.000
Status
Closed
Created Date
2018-03-23T19:09:33.000
Update Date
2018-03-24T13:49:14.000
Closed Date
2018-03-24T13:49:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471579.67261944
Y Coordinate
7005542.31492594
Lat Long Location
9910 WITHAM ST, DALLAS, TX 75220
Unique Key
1317866325
17-00525007
Service Request Number: 17-00525007 • Address: 2026 CHEVELLA DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00525007
Address
2026 CHEVELLA DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:41:33.000
Status
Closed
Created Date
2017-10-24T10:41:33.000
Update Date
2017-10-26T08:47:09.000
Closed Date
2017-10-26T08:47:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475772.31548905
Y Coordinate
6926350.62548249
Lat Long Location
2026 CHEVELLA DR, DALLAS, TX 75232
Unique Key
1300375060
18-00130119
Service Request Number: 18-00130119 • Address: 4814 HOPKINS AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00130119
Address
4814 HOPKINS AVE, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T19:30:28.000
Status
Closed
Created Date
2018-03-22T19:30:28.000
Update Date
2018-03-24T14:20:42.000
Closed Date
2018-03-24T14:20:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481903.54892895
Y Coordinate
6995396.05405871
Lat Long Location
4814 HOPKINS AVE, DALLAS, TX 75209
Unique Key
1317706608
17-00598618
Service Request Number: 17-00598618 • Address: 1706 ARIZONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00598618
Address
1706 ARIZONA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-11T16:54:11.000
Status
Closed
Created Date
2017-12-17T16:54:11.000
Update Date
2018-03-24T08:18:39.000
Closed Date
2018-03-24T08:18:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485715.38023243
Y Coordinate
6951777.96285721
Lat Long Location
1706 ARIZONA AVE, DALLAS, TX 75216
Unique Key
1306417767
18-00132608
Service Request Number: 18-00132608 • Address: 7387 E GREENWAY BLVD, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00132608
Address
7387 E GREENWAY BLVD, DALLAS, 75209
City Council District
13
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-01T07:31:59.000
Status
Duplicate (open)
Created Date
2018-03-24T07:31:59.000
Update Date
2018-03-24T07:31:59.000
Closed Date
2018-03-24T07:31:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485447.09202272
Y Coordinate
6994991.57917705
Lat Long Location
7387 E GREENWAY BLVD, DALLAS, 75209
Unique Key
1317887660
17-00527679
Service Request Number: 17-00527679 • Address: 15311 LEAVALLEY DR, DALLAS, 75248 • City Council District: 11
Service Request Number
17-00527679
Address
15311 LEAVALLEY DR, DALLAS, 75248
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T15:17:35.000
Status
Closed
Created Date
2017-10-25T15:17:35.000
Update Date
2017-10-26T13:35:19.000
Closed Date
2017-10-26T13:35:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496173.67821422
Y Coordinate
7035582.48847167
Lat Long Location
15311 LEAVALLEY DR, DALLAS, 75248
Unique Key
1300590241
17-00510476
Service Request Number: 17-00510476 • Address: 9524 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00510476
Address
9524 MILITARY PKWY, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Electrical Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-08T16:38:17.000
Status
Closed
Created Date
2017-10-13T16:38:17.000
Update Date
2017-10-25T15:18:17.000
Closed Date
2017-10-25T15:18:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2534252.74666461
Y Coordinate
6967401.9183424
Lat Long Location
9524 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1299085520
16-00519052
Service Request Number: 16-00519052 • Address: 1200 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00519052
Address
1200 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-12-14T15:04:34.000
Status
Closed
Created Date
2016-10-10T15:04:34.000
Update Date
2017-10-26T17:39:34.000
Closed Date
2017-10-26T17:39:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488859.08500951
Y Coordinate
6950033.23233951
Lat Long Location
1200 E WOODIN BLVD, DALLAS, TX 75216
Unique Key
1231183830
17-00521788
Service Request Number: 17-00521788 • Address: 9537 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00521788
Address
9537 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T07:40:27.000
Status
Closed
Created Date
2017-10-22T07:40:27.000
Update Date
2017-10-25T15:51:08.000
Closed Date
2017-10-25T15:51:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514512.41436716
Y Coordinate
7006172.99720249
Lat Long Location
9537 FIELDCREST DR, DALLAS, 75238
Unique Key
1300098608
17-00527418
Service Request Number: 17-00527418 • Address: 1534 CARSON ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527418
Address
1534 CARSON ST, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T13:37:26.000
Status
Closed
Created Date
2017-10-25T13:37:26.000
Update Date
2017-10-26T16:15:07.000
Closed Date
2017-10-26T16:15:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489210.71169568
Y Coordinate
6952322.9196463
Lat Long Location
1534 CARSON ST, DALLAS, TX 75216
Unique Key
1300571335
17-00521551
Service Request Number: 17-00521551 • Address: 3051 FRIO DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00521551
Address
3051 FRIO DR, DALLAS, TX 75216
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T16:29:46.000
Status
Closed
Created Date
2017-10-21T16:29:46.000
Update Date
2017-10-26T10:11:48.000
Closed Date
2017-10-26T10:11:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488662.51027269
Y Coordinate
6944841.66697586
Lat Long Location
3051 FRIO DR, DALLAS, TX 75216
Unique Key
1300057774
18-00157794
Service Request Number: 18-00157794 • Address: 1800 ABSHIRE LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00157794
Address
1800 ABSHIRE LN, DALLAS, TX 75228
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-26T10:36:09.000
Status
Closed
Created Date
2018-04-06T10:36:09.000
Update Date
2018-04-23T07:31:44.000
Closed Date
2018-04-23T07:31:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2526443.95137502
Y Coordinate
6982575.39128561
Lat Long Location
1800 ABSHIRE LN, DALLAS, TX 75228
Unique Key
1319741821
17-00493802
Service Request Number: 17-00493802 • Address: 3824 WALDRON AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00493802
Address
3824 WALDRON AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-31T16:23:42.000
Status
Closed
Created Date
2017-10-03T16:23:42.000
Update Date
2017-10-26T08:16:10.000
Closed Date
2017-10-26T08:16:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501748.22054681
Y Coordinate
6963227.35511208
Lat Long Location
3824 WALDRON AVE, DALLAS, TX 75215
Unique Key
1297655747
17-00528204
Service Request Number: 17-00528204 • Address: 1445 COVE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528204
Address
1445 COVE DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T06:25:29.000
Status
Closed
Created Date
2017-10-26T06:25:29.000
Update Date
2017-10-26T07:50:31.000
Closed Date
2017-10-26T07:50:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490608.99126537
Y Coordinate
6946107.92919424
Lat Long Location
1445 COVE DR, DALLAS, TX 75216
Unique Key
1300643554
17-00526134
Service Request Number: 17-00526134 • Address: 7223 ROYAL LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00526134
Address
7223 ROYAL LN, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:55:44.000
Status
Closed
Created Date
2017-10-24T16:55:44.000
Update Date
2017-10-26T15:40:06.000
Closed Date
2017-10-26T15:40:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496208.33421887
Y Coordinate
7012884.13147614
Lat Long Location
7223 ROYAL LN, DALLAS, TX 75230
Unique Key
1300459313
17-00528696
Service Request Number: 17-00528696 • Address: 12215 CHINA LAKE DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00528696
Address
12215 CHINA LAKE DR, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:40:59.000
Status
Closed
Created Date
2017-10-26T10:40:59.000
Update Date
2017-10-26T13:43:38.000
Closed Date
2017-10-26T13:43:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2553879.69050838
Y Coordinate
6943012.90197687
Lat Long Location
12215 CHINA LAKE DR, DALLAS, TX 75253
Unique Key
1300682292
17-00526982
Service Request Number: 17-00526982 • Address: 3705 ALSBURY ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526982
Address
3705 ALSBURY ST, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T10:51:43.000
Status
Closed
Created Date
2017-10-25T10:51:43.000
Update Date
2017-10-26T08:30:45.000
Closed Date
2017-10-26T08:30:44.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501704.52471554
Y Coordinate
6948995.61006942
Lat Long Location
3705 ALSBURY ST, DALLAS, TX 75216
Unique Key
1300542060
18-00132829
Service Request Number: 18-00132829 • Address: 3438 TUMALO TRL, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00132829
Address
3438 TUMALO TRL, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:16:49.000
Status
Closed
Created Date
2018-03-24T11:16:49.000
Update Date
2018-03-24T17:18:36.000
Closed Date
2018-03-24T17:18:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2458439.29220566
Y Coordinate
6971940.91981235
Lat Long Location
3438 TUMALO TRL, DALLAS, TX 75212
Unique Key
1317904478
18-00132729
Service Request Number: 18-00132729 • Address: 11651 EMERALD ST, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00132729
Address
11651 EMERALD ST, DALLAS, TX 75229
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:57:17.000
Status
Closed
Created Date
2018-03-24T09:57:17.000
Update Date
2018-03-24T15:30:20.000
Closed Date
2018-03-24T15:30:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2459610.74861668
Y Coordinate
7016116.30724716
Lat Long Location
11651 EMERALD ST, DALLAS, TX 75229
Unique Key
1317897196
17-00614628
Service Request Number: 17-00614628 • Address: 4486 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00614628
Address
4486 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-02T12:14:38.000
Status
Duplicate (closed)
Created Date
2017-12-30T12:14:38.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:57.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490853.36439677
Y Coordinate
6984518.90294673
Lat Long Location
4486 AVONDALE AVE, DALLAS, 75219
Unique Key
1307677785
17-00294360
Service Request Number: 17-00294360 • Address: 1617 N COCKRELL HILL RD, DALLAS, 75211 • City Council District: 6
Service Request Number
17-00294360
Address
1617 N COCKRELL HILL RD, DALLAS, 75211
City Council District
6
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T09:30:19.000
Status
Closed
Created Date
2017-06-20T09:30:19.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-22T12:08:34.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2461603.2053071
Y Coordinate
6964991.46021559
Lat Long Location
1617 N COCKRELL HILL RD, DALLAS, 75211
Unique Key
1278130788
17-00293418
Service Request Number: 17-00293418 • Address: 3117 ANDREA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00293418
Address
3117 ANDREA LN, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-01T17:29:51.000
Status
Closed
Created Date
2017-06-19T17:29:51.000
Update Date
2017-10-26T08:05:48.000
Closed Date
2017-10-26T08:05:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532899.97751859
Y Coordinate
6989059.9139261
Lat Long Location
3117 ANDREA LN, DALLAS, TX 75228
Unique Key
1278049082
17-00506174
Service Request Number: 17-00506174 • Address: 9077 LONGMONT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00506174
Address
9077 LONGMONT DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-22T14:29:53.000
Status
Closed
Created Date
2017-10-11T14:29:53.000
Update Date
2017-10-26T08:13:26.000
Closed Date
2017-10-26T08:13:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518839.47373629
Y Coordinate
7004445.97543315
Lat Long Location
9077 LONGMONT DR, DALLAS, TX 75238
Unique Key
1298735136
17-00528977
Service Request Number: 17-00528977 • Address: 11634 RUPLEY LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00528977
Address
11634 RUPLEY LN, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:57:58.000
Status
Closed
Created Date
2017-10-26T11:57:58.000
Update Date
2017-10-26T14:27:45.000
Closed Date
2017-10-26T14:27:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527466.75741439
Y Coordinate
6998962.2087111
Lat Long Location
11634 RUPLEY LN, DALLAS, TX 75218
Unique Key
1300702942
17-00490627
Service Request Number: 17-00490627 • Address: 3401 LA PLAYA DR, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00490627
Address
3401 LA PLAYA DR, DALLAS, 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T09:16:57.000
Status
Closed
Created Date
2017-10-02T09:16:57.000
Update Date
2017-10-26T11:34:37.000
Closed Date
2017-10-26T11:34:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465662.44101455
Y Coordinate
6942190.61339886
Lat Long Location
3401 LA PLAYA DR, DALLAS, 75233
Unique Key
1297407911
17-00499821
Service Request Number: 17-00499821 • Address: 3800 S TYLER ST, DALLAS, 75224 • City Council District: 4
Service Request Number
17-00499821
Address
3800 S TYLER ST, DALLAS, 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-13T17:27:52.000
Status
Closed
Created Date
2017-10-06T17:27:52.000
Update Date
2017-10-25T15:19:23.000
Closed Date
2017-10-25T15:19:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480000.17255963
Y Coordinate
6941025.62219752
Lat Long Location
3800 S TYLER ST, DALLAS, 75224
Unique Key
1298149963
17-00526550
Service Request Number: 17-00526550 • Address: 2643 PEAVY RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00526550
Address
2643 PEAVY RD, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:25:48.000
Status
Closed
Created Date
2017-10-25T08:25:48.000
Update Date
2017-10-26T07:56:41.000
Closed Date
2017-10-26T07:56:41.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526159.56699902
Y Coordinate
6986200.80245179
Lat Long Location
2643 PEAVY RD, DALLAS, TX 75228
Unique Key
1300511126
18-00131522
Service Request Number: 18-00131522 • Address: 7115 WESTBROOK LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131522
Address
7115 WESTBROOK LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T13:23:19.000
Status
Closed
Created Date
2018-03-23T13:23:19.000
Update Date
2018-03-24T16:10:12.000
Closed Date
2018-03-24T16:10:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509433.82689914
Y Coordinate
6995335.81585262
Lat Long Location
7115 WESTBROOK LN, DALLAS, TX 75214
Unique Key
1317805511
17-00525389
Service Request Number: 17-00525389 • Address: 3915 SHADY HOLLOW LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00525389
Address
3915 SHADY HOLLOW LN, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:56:39.000
Status
Closed
Created Date
2017-10-24T12:56:39.000
Update Date
2017-10-25T16:50:28.000
Closed Date
2017-10-25T16:50:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465312.43674479
Y Coordinate
6939501.79193421
Lat Long Location
3915 SHADY HOLLOW LN, DALLAS, TX 75233
Unique Key
1300403052
18-00132970
Service Request Number: 18-00132970 • Address: 2724 LAGOW ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00132970
Address
2724 LAGOW ST, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T14:11:07.000
Status
Closed
Created Date
2018-03-24T14:11:07.000
Update Date
2018-03-24T22:37:33.000
Closed Date
2018-03-24T22:37:33.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507341.12362379
Y Coordinate
6968338.11395143
Lat Long Location
2724 LAGOW ST, DALLAS, TX 75210
Unique Key
1317915937
17-00526656
Service Request Number: 17-00526656 • Address: 10226 SHAYNA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526656
Address
10226 SHAYNA DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-08T09:04:18.000
Status
Closed
Created Date
2017-10-25T09:04:18.000
Update Date
2017-10-26T07:55:59.000
Closed Date
2017-10-26T07:55:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538083.99019994
Y Coordinate
6958438.29968435
Lat Long Location
10226 SHAYNA DR, DALLAS, TX 75217
Unique Key
1300519068
17-00526324
Service Request Number: 17-00526324 • Address: 6038 BUFFRIDGE TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
17-00526324
Address
6038 BUFFRIDGE TRL, DALLAS, 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T21:17:54.000
Status
Closed
Created Date
2017-10-24T21:17:54.000
Update Date
2017-10-26T09:10:39.000
Closed Date
2017-10-26T09:10:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488877.49842645
Y Coordinate
7053683.55681673
Lat Long Location
6038 BUFFRIDGE TRL, DALLAS, 75252
Unique Key
1300479702
17-00315333
Service Request Number: 17-00315333 • Address: 4831 BRASHEAR ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00315333
Address
4831 BRASHEAR ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-20T14:54:32.000
Status
Closed
Created Date
2017-06-29T14:54:32.000
Update Date
2017-10-26T11:44:00.000
Closed Date
2017-10-26T11:44:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509339.10539916
Y Coordinate
6970071.47941255
Lat Long Location
4831 BRASHEAR ST, DALLAS, TX 75210
Unique Key
1281490869
17-00465317
Service Request Number: 17-00465317 • Address: 7619 INDIAN SPRINGS RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00465317
Address
7619 INDIAN SPRINGS RD, DALLAS, TX 75248
City Council District
11
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-17T15:00:06.000
Status
Closed
Created Date
2017-09-15T15:00:06.000
Update Date
2017-10-26T14:30:49.000
Closed Date
2017-10-26T14:30:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496814.99491277
Y Coordinate
7033462.62001563
Lat Long Location
7619 INDIAN SPRINGS RD, DALLAS, TX 75248
Unique Key
1295094599
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