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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00510388
Service Request Number: 17-00510388 • Address: 2761 S CENTRAL SERV W, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00510388
Address
2761 S CENTRAL SERV W, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T16:05:48.000
Status
Closed
Created Date
2017-10-13T16:05:48.000
Update Date
2017-10-26T10:51:59.000
Closed Date
2017-10-26T10:51:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498072.4723774
Y Coordinate
6965999.26880244
Lat Long Location
2761 S CENTRAL SERV W, DALLAS, 75215
Unique Key
1299075434
18-00169127
Service Request Number: 18-00169127 • Address: 8901 QUINN ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00169127
Address
8901 QUINN ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-23T13:38:28.000
Status
Closed
Created Date
2018-04-12T13:38:28.000
Update Date
2018-04-22T20:42:41.000
Closed Date
2018-04-22T20:42:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2532133.07615368
Y Coordinate
6953874.3817446
Lat Long Location
8901 QUINN ST, DALLAS, TX 75217
Unique Key
1320550232
18-00132852
Service Request Number: 18-00132852 • Address: 835 CLERMONT AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
18-00132852
Address
835 CLERMONT AVE, DALLAS, TX 75223
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T11:41:21.000
Status
Closed
Created Date
2018-03-24T11:41:21.000
Update Date
2018-03-24T12:50:33.000
Closed Date
2018-03-24T12:50:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2508597.25096137
Y Coordinate
6979862.89831456
Lat Long Location
835 CLERMONT AVE, DALLAS, TX 75223
Unique Key
1317906207
18-00079536
Service Request Number: 18-00079536 • Address: 2527 HONDO AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00079536
Address
2527 HONDO AVE, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-23T11:05:17.000
Status
Closed
Created Date
2018-02-23T11:05:17.000
Update Date
2018-03-24T09:37:19.000
Closed Date
2018-03-24T09:37:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484422.87498274
Y Coordinate
6982019.09245556
Lat Long Location
2527 HONDO AVE, DALLAS, TX 75219
Unique Key
1313957790
18-00122949
Service Request Number: 18-00122949 • Address: 738 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00122949
Address
738 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-26T17:11:20.000
Status
Closed
Created Date
2018-03-19T17:11:20.000
Update Date
2018-03-24T11:02:12.000
Closed Date
2018-03-24T11:02:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480402.43064034
Y Coordinate
6959642.11111249
Lat Long Location
738 W DAVIS ST, DALLAS, 75208
Unique Key
1317194054
17-00526296
Service Request Number: 17-00526296 • Address: 3955 CROWN SHORE DR, DALLAS, 75244 • City Council District: 13
Service Request Number
17-00526296
Address
3955 CROWN SHORE DR, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T19:52:22.000
Status
Closed
Created Date
2017-10-24T19:52:22.000
Update Date
2017-10-25T16:44:00.000
Closed Date
2017-10-25T16:44:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475528.72970564
Y Coordinate
7019368.12523754
Lat Long Location
3955 CROWN SHORE DR, DALLAS, 75244
Unique Key
1300476555
17-00525300
Service Request Number: 17-00525300 • Address: 11615 FLAMINGO LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00525300
Address
11615 FLAMINGO LN, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T12:17:29.000
Status
Closed
Created Date
2017-10-24T12:17:29.000
Update Date
2017-10-26T13:22:07.000
Closed Date
2017-10-26T13:22:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2527509.1121719
Y Coordinate
6998609.62604385
Lat Long Location
11615 FLAMINGO LN, DALLAS, TX 75218
Unique Key
1300396006
17-00519469
Service Request Number: 17-00519469 • Address: 1803 BARLOW AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00519469
Address
1803 BARLOW AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T08:56:32.000
Status
Closed
Created Date
2017-10-20T08:56:32.000
Update Date
2017-10-26T07:35:13.000
Closed Date
2017-10-26T07:35:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475972.93575572
Y Coordinate
6948021.58062907
Lat Long Location
1803 BARLOW AVE, DALLAS, TX 75224
Unique Key
1299875055
18-00131813
Service Request Number: 18-00131813 • Address: 2412 CLUB MANOR DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
18-00131813
Address
2412 CLUB MANOR DR, DALLAS, TX 75237
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T14:51:18.000
Status
Closed
Created Date
2018-03-23T14:51:18.000
Update Date
2018-03-24T17:43:10.000
Closed Date
2018-03-24T17:43:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473883.78514742
Y Coordinate
6930030.2760804
Lat Long Location
2412 CLUB MANOR DR, DALLAS, TX 75237
Unique Key
1317824170
17-00527547
Service Request Number: 17-00527547 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527547
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:25:22.000
Status
Closed
Created Date
2017-10-25T14:25:22.000
Update Date
2017-10-25T14:31:30.000
Closed Date
2017-10-25T14:31:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300580677
18-00130544
Service Request Number: 18-00130544 • Address: 6239 GLENNOX LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130544
Address
6239 GLENNOX LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T09:01:44.000
Status
Closed
Created Date
2018-03-23T09:01:44.000
Update Date
2018-03-24T11:43:13.000
Closed Date
2018-03-24T11:43:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503858.1294156
Y Coordinate
6996685.90537163
Lat Long Location
6239 GLENNOX LN, DALLAS, TX 75214
Unique Key
1317744001
17-00513966
Service Request Number: 17-00513966 • Address: 5939 LOVETT AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00513966
Address
5939 LOVETT AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T09:47:42.000
Status
Closed
Created Date
2017-10-17T09:47:42.000
Update Date
2017-10-26T08:46:28.000
Closed Date
2017-10-26T08:46:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516706.5412273
Y Coordinate
6970548.75731777
Lat Long Location
5939 LOVETT AVE, DALLAS, 75227
Unique Key
1299425388
17-00529139
Service Request Number: 17-00529139 • Address: 2100 ARIZONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00529139
Address
2100 ARIZONA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T12:59:57.000
Status
Closed
Created Date
2017-10-26T12:59:57.000
Update Date
2017-10-26T13:01:12.000
Closed Date
2017-10-26T13:01:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485728.41195753
Y Coordinate
6950034.99192068
Lat Long Location
2100 ARIZONA AVE, DALLAS, TX 75216
Unique Key
1300718787
18-00130369
Service Request Number: 18-00130369 • Address: 6652 FISHER RD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130369
Address
6652 FISHER RD, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T07:36:55.000
Status
Closed
Created Date
2018-03-23T07:36:55.000
Update Date
2018-03-24T11:31:18.000
Closed Date
2018-03-24T11:31:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507530.94677339
Y Coordinate
6996297.09029238
Lat Long Location
6652 FISHER RD, DALLAS, TX 75214
Unique Key
1317731183
17-00521896
Service Request Number: 17-00521896 • Address: 14331 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00521896
Address
14331 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T11:26:52.000
Status
Duplicate (closed)
Created Date
2017-10-22T11:26:52.000
Update Date
2017-10-25T14:46:58.000
Closed Date
2017-10-25T14:46:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498854.59511566
Y Coordinate
7030558.44136646
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Unique Key
1300110686
17-00512922
Service Request Number: 17-00512922 • Address: 8423 SUGARBERRY PL, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00512922
Address
8423 SUGARBERRY PL, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T14:27:52.000
Status
Closed
Created Date
2017-10-16T14:27:52.000
Update Date
2017-10-26T10:29:43.000
Closed Date
2017-10-26T10:29:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2447164.78546783
Y Coordinate
6921359.47053482
Lat Long Location
8423 SUGARBERRY PL, DALLAS, TX 75249
Unique Key
1299328473
17-00429958
Service Request Number: 17-00429958 • Address: 6143 SUL ROSS LN, DALLAS, TX • City Council District: 9
Service Request Number
17-00429958
Address
6143 SUL ROSS LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-31T20:04:41.000
Status
Closed
Created Date
2017-08-27T20:04:41.000
Update Date
2017-10-26T14:59:29.000
Closed Date
2017-10-26T14:59:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2502967.97836479
Y Coordinate
6994436.31078958
Lat Long Location
6143 SUL ROSS LN, DALLAS, TX
Unique Key
1292212897
17-00526689
Service Request Number: 17-00526689 • Address: 3981 COBBLESTONE CIR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526689
Address
3981 COBBLESTONE CIR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:11:11.000
Status
Closed
Created Date
2017-10-25T09:11:11.000
Update Date
2017-10-26T08:37:55.000
Closed Date
2017-10-26T08:37:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476139.40929082
Y Coordinate
7010647.81277377
Lat Long Location
3981 COBBLESTONE CIR, DALLAS, TX 75229
Unique Key
1300521044
18-00081833
Service Request Number: 18-00081833 • Address: 10911 WOODMEADOW PKWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00081833
Address
10911 WOODMEADOW PKWY, DALLAS, TX 75228
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-03T14:17:03.000
Status
Closed
Created Date
2018-02-25T14:17:03.000
Update Date
2018-04-23T05:50:27.000
Closed Date
2018-04-23T05:50:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2539623.6908244
Y Coordinate
6995983.31496561
Lat Long Location
10911 WOODMEADOW PKWY, DALLAS, TX 75228
Unique Key
1314170668
17-00464408
Service Request Number: 17-00464408 • Address: 6148 PRESTONDELL PL, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00464408
Address
6148 PRESTONDELL PL, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-17T08:23:45.000
Status
Closed
Created Date
2017-09-15T08:23:45.000
Update Date
2017-10-26T15:14:02.000
Closed Date
2017-10-26T15:14:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489627.25204764
Y Coordinate
7028064.625777
Lat Long Location
6148 PRESTONDELL PL, DALLAS, TX 75240
Unique Key
1295010453
17-00528038
Service Request Number: 17-00528038 • Address: 12340 OBERLIN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00528038
Address
12340 OBERLIN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:51:25.000
Status
Closed
Created Date
2017-10-25T17:51:25.000
Update Date
2017-10-26T16:30:56.000
Closed Date
2017-10-26T16:19:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503510.53128451
Y Coordinate
7020728.25105789
Lat Long Location
12340 OBERLIN DR, DALLAS, TX 75243
Unique Key
1300618702
17-00526612
Service Request Number: 17-00526612 • Address: 10055 NEOSHO DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526612
Address
10055 NEOSHO DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:48:26.000
Status
Closed
Created Date
2017-10-25T08:48:26.000
Update Date
2017-10-26T14:04:46.000
Closed Date
2017-10-26T14:04:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537265.67508132
Y Coordinate
6956208.44538278
Lat Long Location
10055 NEOSHO DR, DALLAS, TX 75217
Unique Key
1300515961
17-00519413
Service Request Number: 17-00519413 • Address: 3083 N FITZHUGH AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
17-00519413
Address
3083 N FITZHUGH AVE, DALLAS, 75204
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:41:15.000
Status
Closed
Created Date
2017-10-20T08:41:15.000
Update Date
2017-10-26T13:53:50.000
Closed Date
2017-10-26T13:53:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493536.14939107
Y Coordinate
6984055.47582215
Lat Long Location
3083 N FITZHUGH AVE, DALLAS, 75204
Unique Key
1299871643
18-00112790
Service Request Number: 18-00112790 • Address: 1851 SINGLETON BLVD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00112790
Address
1851 SINGLETON BLVD, DALLAS, 75212
City Council District
6
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T08:37:25.000
Status
Closed
Created Date
2018-03-14T08:37:25.000
Update Date
2018-03-24T10:38:41.000
Closed Date
2018-03-24T10:38:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475583.23717848
Y Coordinate
6970189.31479453
Lat Long Location
1851 SINGLETON BLVD, DALLAS, 75212
Unique Key
1316464369
18-00132062
Service Request Number: 18-00132062 • Address: 14140 EDGECREST DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00132062
Address
14140 EDGECREST DR, DALLAS, TX 75254
City Council District
11
Department
Street Services
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T15:54:33.000
Status
Closed
Created Date
2018-03-23T15:54:33.000
Update Date
2018-03-24T04:43:02.000
Closed Date
2018-03-24T04:43:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498268.28367377
Y Coordinate
7029844.41599287
Lat Long Location
14140 EDGECREST DR, DALLAS, TX 75254
Unique Key
1317839418
18-00128856
Service Request Number: 18-00128856 • Address: 9333 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00128856
Address
9333 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-05T11:24:21.000
Status
Closed
Created Date
2018-03-22T11:24:21.000
Update Date
2018-03-24T15:57:47.000
Closed Date
2018-03-24T15:57:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513924.4904449
Y Coordinate
7004844.10332576
Lat Long Location
9333 CHISWELL RD, DALLAS, TX 75238
Unique Key
1317621042
17-00520048
Service Request Number: 17-00520048 • Address: 839 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520048
Address
839 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:52:17.000
Status
Closed
Created Date
2017-10-20T11:52:17.000
Update Date
2017-10-26T10:16:50.000
Closed Date
2017-10-26T10:16:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479715.75936571
Y Coordinate
6957391.21277222
Lat Long Location
839 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299913988
18-00130884
Service Request Number: 18-00130884 • Address: 3549 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00130884
Address
3549 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:35:37.000
Status
Closed
Created Date
2018-03-23T10:35:37.000
Update Date
2018-03-24T14:15:42.000
Closed Date
2018-03-24T14:15:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471962.01831592
Y Coordinate
7002431.07434799
Lat Long Location
3549 DURANGO DR, DALLAS, TX 75220
Unique Key
1317766527
18-00133092
Service Request Number: 18-00133092 • Address: 4801 SUGAR MILL RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00133092
Address
4801 SUGAR MILL RD, DALLAS, 75244
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T17:10:29.000
Status
Closed
Created Date
2018-03-24T17:10:29.000
Update Date
2018-03-24T18:25:26.000
Closed Date
2018-03-24T18:25:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482365.71670448
Y Coordinate
7021307.75342997
Lat Long Location
4801 SUGAR MILL RD, DALLAS, 75244
Unique Key
1317926704
17-00526811
Service Request Number: 17-00526811 • Address: 2909 SCOTTSBLUFF DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00526811
Address
2909 SCOTTSBLUFF DR, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:51:45.000
Status
Closed
Created Date
2017-10-25T09:51:45.000
Update Date
2017-10-26T16:14:46.000
Closed Date
2017-10-26T16:14:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532152.2625841
Y Coordinate
6985060.4073653
Lat Long Location
2909 SCOTTSBLUFF DR, DALLAS, TX 75228
Unique Key
1300529524
18-00124011
Service Request Number: 18-00124011 • Address: 6910 S R L THORNTON FWY, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00124011
Address
6910 S R L THORNTON FWY, DALLAS, 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T10:36:14.000
Status
Closed
Created Date
2018-03-20T10:36:14.000
Update Date
2018-03-24T12:36:45.000
Closed Date
2018-03-24T12:36:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484590.42643415
Y Coordinate
6928814.52026676
Lat Long Location
6910 S R L THORNTON FWY, DALLAS, 75241
Unique Key
1317276360
17-00525405
Service Request Number: 17-00525405 • Address: 7238 EUDORA DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00525405
Address
7238 EUDORA DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:03:23.000
Status
Closed
Created Date
2017-10-24T13:03:23.000
Update Date
2017-10-26T08:55:31.000
Closed Date
2017-10-26T08:55:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2496051.74459629
Y Coordinate
7016241.99908685
Lat Long Location
7238 EUDORA DR, DALLAS, TX 75230
Unique Key
1300404138
17-00457973
Service Request Number: 17-00457973 • Address: 1526 FIREBIRD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00457973
Address
1526 FIREBIRD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-23T09:10:43.000
Status
Closed
Created Date
2017-09-12T09:10:43.000
Update Date
2017-10-26T15:47:17.000
Closed Date
2017-10-26T15:47:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492523.0847532
Y Coordinate
6929370.50301543
Lat Long Location
1526 FIREBIRD DR, DALLAS, TX 75241
Unique Key
1294491270
17-00550708
Service Request Number: 17-00550708 • Address: 2118 ARDEN RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00550708
Address
2118 ARDEN RD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-10T22:11:21.000
Status
Closed
Created Date
2017-11-09T22:11:21.000
Update Date
2017-11-11T07:56:51.000
Closed Date
2017-11-11T07:56:51.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495581.1478716
Y Coordinate
6935479.4950772
Lat Long Location
2118 ARDEN RD, DALLAS, TX 75241
Unique Key
1302467751
18-00175271
Service Request Number: 18-00175271 • Address: LA MANGA DR & SHADYBANK DR, DALLAS, TX • City Council District: 12
Service Request Number
18-00175271
Address
LA MANGA DR & SHADYBANK DR, DALLAS, TX
City Council District
12
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-23T15:05:50.000
Status
Closed
Created Date
2018-04-16T15:05:50.000
Update Date
2018-04-23T05:45:00.000
Closed Date
2018-04-23T05:45:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492350.61249731
Y Coordinate
7040777.32762088
Lat Long Location
LA MANGA DR & SHADYBANK DR, DALLAS, TX
Unique Key
1321018414
17-00443755
Service Request Number: 17-00443755 • Address: 124 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00443755
Address
124 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-03T13:33:12.000
Status
Closed
Created Date
2017-09-04T13:33:12.000
Update Date
2017-10-25T14:47:01.000
Closed Date
2017-10-25T14:47:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2522088.02478607
Y Coordinate
6947267.1329285
Lat Long Location
124 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1293321065
17-00527492
Service Request Number: 17-00527492 • Address: 3918 KIEST VALLEY PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00527492
Address
3918 KIEST VALLEY PKWY, DALLAS, TX 75233
City Council District
3
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T14:06:11.000
Status
Closed
Created Date
2017-10-25T14:06:11.000
Update Date
2017-10-25T15:01:37.000
Closed Date
2017-10-25T15:01:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465371.5659212
Y Coordinate
6945250.34252512
Lat Long Location
3918 KIEST VALLEY PKWY, DALLAS, TX 75233
Unique Key
1300576538
18-00132331
Service Request Number: 18-00132331 • Address: 3700 SAM HOUSTON RD, MESQUITE, TX 75149 • City Council District: 7
Service Request Number
18-00132331
Address
3700 SAM HOUSTON RD, MESQUITE, TX 75149
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T17:44:44.000
Status
Closed
Created Date
2018-03-23T17:44:44.000
Update Date
2018-03-24T10:33:09.000
Closed Date
2018-03-24T10:33:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2536993.48705856
Y Coordinate
6967557.53321482
Lat Long Location
3700 SAM HOUSTON RD, MESQUITE, TX 75149
Unique Key
1317860637
18-00115718
Service Request Number: 18-00115718 • Address: 819 CRISTLER AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00115718
Address
819 CRISTLER AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-12T12:09:27.000
Status
Closed
Created Date
2018-03-15T12:09:27.000
Update Date
2018-03-24T11:41:21.000
Closed Date
2018-03-24T11:41:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507636.19122227
Y Coordinate
6978974.62556908
Lat Long Location
819 CRISTLER AVE, DALLAS, TX 75223
Unique Key
1316667612
17-00524887
Service Request Number: 17-00524887 • Address: 6515 WRENWOOD DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00524887
Address
6515 WRENWOOD DR, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:09:47.000
Status
Closed
Created Date
2017-10-24T10:09:47.000
Update Date
2017-10-26T09:27:41.000
Closed Date
2017-10-26T09:27:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2492237.28288921
Y Coordinate
7052231.97899496
Lat Long Location
6515 WRENWOOD DR, DALLAS, TX 75252
Unique Key
1300366004
18-00126749
Service Request Number: 18-00126749 • Address: 602 RYAN RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00126749
Address
602 RYAN RD, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T12:04:50.000
Status
Closed
Created Date
2018-03-21T12:04:50.000
Update Date
2018-03-24T11:14:13.000
Closed Date
2018-03-24T11:14:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481340.2994627
Y Coordinate
6945496.02124627
Lat Long Location
602 RYAN RD, DALLAS, TX 75224
Unique Key
1317469915
17-00498216
Service Request Number: 17-00498216 • Address: 1248 CEDAR HAVEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00498216
Address
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-17T08:57:58.000
Status
Closed
Created Date
2017-10-06T08:57:58.000
Update Date
2017-10-26T11:10:56.000
Closed Date
2017-10-26T11:10:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489054.57704972
Y Coordinate
6954183.20497195
Lat Long Location
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
Unique Key
1298038482
17-00527483
Service Request Number: 17-00527483 • Address: 5555 SPRING VALLEY RD, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00527483
Address
5555 SPRING VALLEY RD, DALLAS, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T14:03:47.000
Status
Closed
Created Date
2017-10-25T14:03:47.000
Update Date
2017-10-26T14:53:07.000
Closed Date
2017-10-26T14:53:07.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486304.34208645
Y Coordinate
7028935.4702978
Lat Long Location
5555 SPRING VALLEY RD, DALLAS, 75254
Unique Key
1300575936
18-00132941
Service Request Number: 18-00132941 • Address: 6100 RED BIRD CT, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00132941
Address
6100 RED BIRD CT, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T13:31:35.000
Status
Closed
Created Date
2018-03-24T13:31:35.000
Update Date
2018-03-24T13:32:28.000
Closed Date
2018-03-24T13:32:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474250.58507643
Y Coordinate
6931761.042404
Lat Long Location
6100 RED BIRD CT, DALLAS, TX 75232
Unique Key
1317913457
18-00131319
Service Request Number: 18-00131319 • Address: 6230 GRAY WOLF TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00131319
Address
6230 GRAY WOLF TRL, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:26:12.000
Status
Closed
Created Date
2018-03-23T12:26:12.000
Update Date
2018-03-24T10:56:11.000
Closed Date
2018-03-24T10:56:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490461.92646494
Y Coordinate
7052262.67343456
Lat Long Location
6230 GRAY WOLF TRL, DALLAS, TX 75252
Unique Key
1317793677
17-00552529
Service Request Number: 17-00552529 • Address: 10808 CATSKILL ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552529
Address
10808 CATSKILL ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:39:08.000
Status
Closed
Created Date
2017-11-11T10:39:08.000
Update Date
2017-11-11T11:26:05.000
Closed Date
2017-11-11T11:26:05.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540167.9164525
Y Coordinate
6956066.57575328
Lat Long Location
10808 CATSKILL ST, DALLAS, TX 75217
Unique Key
1302661963
17-00516706
Service Request Number: 17-00516706 • Address: 4011 TRAVIS ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00516706
Address
4011 TRAVIS ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T14:18:58.000
Status
Closed
Created Date
2017-10-18T14:18:58.000
Update Date
2017-10-26T08:41:12.000
Closed Date
2017-10-26T08:41:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492024.71279764
Y Coordinate
6983068.97630211
Lat Long Location
4011 TRAVIS ST, DALLAS, TX 75204
Unique Key
1299642848
17-00528896
Service Request Number: 17-00528896 • Address: 3448 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00528896
Address
3448 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T11:34:35.000
Status
Closed
Created Date
2017-10-26T11:34:35.000
Update Date
2017-10-26T11:35:29.000
Closed Date
2017-10-26T11:35:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479742.14759959
Y Coordinate
6990916.36018062
Lat Long Location
3448 W MOCKINGBIRD LN, DALLAS, TX 75235
Unique Key
1300697018
17-00527061
Service Request Number: 17-00527061 • Address: 12120 HARRY HINES BLVD, DALLAS, TX 75234 • City Council District: 6
Service Request Number
17-00527061
Address
12120 HARRY HINES BLVD, DALLAS, TX 75234
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T11:18:41.000
Status
Closed
Created Date
2017-10-25T11:18:41.000
Update Date
2017-10-26T11:19:51.000
Closed Date
2017-10-26T11:19:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460556.75992188
Y Coordinate
7018895.60457577
Lat Long Location
12120 HARRY HINES BLVD, DALLAS, TX 75234
Unique Key
1300547499
17-00521828
Service Request Number: 17-00521828 • Address: 5138 WATSON DR, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00521828
Address
5138 WATSON DR, DALLAS, 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T09:50:38.000
Status
Closed
Created Date
2017-10-22T09:50:38.000
Update Date
2017-10-26T12:25:44.000
Closed Date
2017-10-26T12:25:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499296.75163216
Y Coordinate
6937454.47133071
Lat Long Location
5138 WATSON DR, DALLAS, 75241
Unique Key
1300104308
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