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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00132757
Service Request Number: 18-00132757 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132757
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:30:30.000
Status
Closed
Created Date
2018-03-24T10:30:30.000
Update Date
2018-03-24T10:31:12.000
Closed Date
2018-03-24T10:31:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317899605
17-00525790
Service Request Number: 17-00525790 • Address: POINSETTIA DR & S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00525790
Address
POINSETTIA DR & S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T15:05:40.000
Status
Closed
Created Date
2017-10-24T15:05:40.000
Update Date
2017-10-26T07:26:51.000
Closed Date
2017-10-26T07:26:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470086.42652857
Y Coordinate
6950397.95211748
Lat Long Location
POINSETTIA DR & S RAVINIA DR, DALLAS, TX 75211
Unique Key
1300429940
18-00054705
Service Request Number: 18-00054705 • Address: 2720 EL GRECO LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00054705
Address
2720 EL GRECO LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-31T10:12:11.000
Status
Closed
Created Date
2018-02-08T10:12:11.000
Update Date
2018-04-22T22:50:57.000
Closed Date
2018-04-22T22:50:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469673.86952077
Y Coordinate
7051865.54634681
Lat Long Location
2720 EL GRECO LN, DALLAS, TX 75287
Unique Key
1311974973
17-00518959
Service Request Number: 17-00518959 • Address: 9525 E R L THORNTON FWY, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00518959
Address
9525 E R L THORNTON FWY, DALLAS, 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-04T16:30:30.000
Status
Closed
Created Date
2017-10-19T16:30:30.000
Update Date
2017-10-26T10:26:19.000
Closed Date
2017-10-26T10:26:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527160.97322294
Y Coordinate
6978266.78727682
Lat Long Location
9525 E R L THORNTON FWY, DALLAS, 75228
Unique Key
1299827823
17-00519149
Service Request Number: 17-00519149 • Address: 8200 ROYAL LN, DALLAS, TX 75243 • City Council District: 13
Service Request Number
17-00519149
Address
8200 ROYAL LN, DALLAS, TX 75243
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-18T19:14:56.000
Status
Closed
Created Date
2017-10-19T19:14:56.000
Update Date
2017-10-25T14:16:52.000
Closed Date
2017-10-25T14:16:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2501395.53529262
Y Coordinate
7014217.74008016
Lat Long Location
8200 ROYAL LN, DALLAS, TX 75243
Unique Key
1299845218
17-00551671
Service Request Number: 17-00551671 • Address: 10200 LAKE JUNE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00551671
Address
10200 LAKE JUNE RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T13:34:49.000
Status
Closed
Created Date
2017-11-10T13:34:49.000
Update Date
2017-11-11T07:55:00.000
Closed Date
2017-11-11T07:54:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537861.25794847
Y Coordinate
6954977.8570256
Lat Long Location
10200 LAKE JUNE RD, DALLAS, 75217
Unique Key
1302564383
17-00566016
Service Request Number: 17-00566016 • Address: 10534 FERGUSON RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00566016
Address
10534 FERGUSON RD, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-04T10:19:28.000
Status
Closed
Created Date
2017-11-21T10:19:28.000
Update Date
2017-11-22T15:53:41.000
Closed Date
2017-11-22T15:53:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531171.68637096
Y Coordinate
6993322.54706371
Lat Long Location
10534 FERGUSON RD, DALLAS, TX 75228
Unique Key
1303809013
17-00351118
Service Request Number: 17-00351118 • Address: 2000 DENMARK ST, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00351118
Address
2000 DENMARK ST, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-22T12:43:30.000
Status
Closed
Created Date
2017-07-18T12:43:30.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-12T14:13:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2549007.30187343
Y Coordinate
6935827.94933828
Lat Long Location
2000 DENMARK ST, DALLAS, TX 75253
Unique Key
1285142528
17-00565371
Service Request Number: 17-00565371 • Address: 5707 LLANO AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00565371
Address
5707 LLANO AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-01T18:53:44.000
Status
Closed
Created Date
2017-11-20T18:53:44.000
Update Date
2017-11-22T14:51:58.000
Closed Date
2017-11-22T14:51:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499913.05865657
Y Coordinate
6986395.40008894
Lat Long Location
5707 LLANO AVE, DALLAS, TX 75206
Unique Key
1303761098
17-00568104
Service Request Number: 17-00568104 • Address: 1934 HOUGHTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00568104
Address
1934 HOUGHTON RD, DALLAS, 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-01T12:32:38.000
Status
Closed
Created Date
2017-11-22T12:32:38.000
Update Date
2017-11-22T12:49:30.000
Closed Date
2017-11-22T12:49:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523701.69123573
Y Coordinate
6958767.04636068
Lat Long Location
1934 HOUGHTON RD, DALLAS, 75217
Unique Key
1303979065
17-00567573
Service Request Number: 17-00567573 • Address: L B J FWY & MARSH LN, DALLAS, TX • City Council District: 13
Service Request Number
17-00567573
Address
L B J FWY & MARSH LN, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-27T09:06:08.000
Status
Closed
Created Date
2017-11-22T09:06:08.000
Update Date
2017-11-22T14:02:25.000
Closed Date
2017-11-22T14:02:25.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472987.54497257
Y Coordinate
7020806.33970274
Lat Long Location
L B J FWY & MARSH LN, DALLAS, TX
Unique Key
1303940210
17-00527822
Service Request Number: 17-00527822 • Address: 4931 BERNAL DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527822
Address
4931 BERNAL DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T16:09:21.000
Status
Closed
Created Date
2017-10-25T16:09:21.000
Update Date
2017-10-26T07:51:20.000
Closed Date
2017-10-26T07:51:20.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459443.36968594
Y Coordinate
6971329.37657177
Lat Long Location
4931 BERNAL DR, DALLAS, TX 75212
Unique Key
1300601179
17-00295319
Service Request Number: 17-00295319 • Address: 1826 JOAN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00295319
Address
1826 JOAN DR, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T13:32:55.000
Status
Closed
Created Date
2017-06-20T13:32:55.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-10T14:42:15.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2522731.33940813
Y Coordinate
6958149.42479982
Lat Long Location
1826 JOAN DR, DALLAS, TX 75217
Unique Key
1278192280
17-00525374
Service Request Number: 17-00525374 • Address: 1507 GARZA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525374
Address
1507 GARZA AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T12:50:58.000
Status
Closed
Created Date
2017-10-24T12:50:58.000
Update Date
2017-10-26T08:03:15.000
Closed Date
2017-10-26T08:03:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490140.71439169
Y Coordinate
6941322.40996168
Lat Long Location
1507 GARZA AVE, DALLAS, TX 75216
Unique Key
1300401876
17-00516594
Service Request Number: 17-00516594 • Address: 9492 LARGA DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00516594
Address
9492 LARGA DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T13:25:16.000
Status
Closed
Created Date
2017-10-18T13:25:16.000
Update Date
2017-10-25T15:00:59.000
Closed Date
2017-10-25T15:00:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471228.7290866
Y Coordinate
7001412.65066092
Lat Long Location
9492 LARGA DR, DALLAS, TX 75220
Unique Key
1299633098
18-00179745
Service Request Number: 18-00179745 • Address: 9441 TARLETON ST, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00179745
Address
9441 TARLETON ST, DALLAS, TX 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-08T12:38:35.000
Status
Closed
Created Date
2018-04-18T12:38:35.000
Update Date
2018-04-23T07:39:46.000
Closed Date
2018-04-23T07:39:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2517597.12833776
Y Coordinate
6994610.07018768
Lat Long Location
9441 TARLETON ST, DALLAS, TX 75218
Unique Key
1321533406
18-00132995
Service Request Number: 18-00132995 • Address: MCKINNEY AVE & CLYDE LN, DALLAS, TX • City Council District: 14
Service Request Number
18-00132995
Address
MCKINNEY AVE & CLYDE LN, DALLAS, TX
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T14:41:12.000
Status
Closed
Created Date
2018-03-24T14:41:12.000
Update Date
2018-03-24T17:15:44.000
Closed Date
2018-03-24T17:15:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490573.57747037
Y Coordinate
6978372.73906683
Lat Long Location
MCKINNEY AVE & CLYDE LN, DALLAS, TX
Unique Key
1317917950
17-00516760
Service Request Number: 17-00516760 • Address: 301 N RECORD ST, DALLAS, 75202 • City Council District: 14
Service Request Number
17-00516760
Address
301 N RECORD ST, DALLAS, 75202
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-07T14:36:02.000
Status
Closed
Created Date
2017-10-18T14:36:02.000
Update Date
2017-10-25T16:19:27.000
Closed Date
2017-10-25T16:19:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488630.08744817
Y Coordinate
6971080.58041143
Lat Long Location
301 N RECORD ST, DALLAS, 75202
Unique Key
1299646938
17-00447661
Service Request Number: 17-00447661 • Address: 7642 SOUTHWESTERN BLVD, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00447661
Address
7642 SOUTHWESTERN BLVD, DALLAS, TX 75225
City Council District
13
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-22T11:47:41.000
Status
Closed
Created Date
2017-09-06T11:47:41.000
Update Date
2017-10-26T15:44:35.000
Closed Date
2017-10-26T15:44:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497881.11504544
Y Coordinate
6999075.04143906
Lat Long Location
7642 SOUTHWESTERN BLVD, DALLAS, TX 75225
Unique Key
1293628546
17-00508421
Service Request Number: 17-00508421 • Address: 3429 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00508421
Address
3429 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-23T16:35:42.000
Status
Closed
Created Date
2017-10-12T16:35:42.000
Update Date
2017-10-26T08:45:16.000
Closed Date
2017-10-26T08:45:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467604.48158114
Y Coordinate
6943365.2274816
Lat Long Location
3429 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298922795
17-00505971
Service Request Number: 17-00505971 • Address: 4907 STROBEL AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00505971
Address
4907 STROBEL AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T12:57:05.000
Status
Closed
Created Date
2017-10-11T12:57:05.000
Update Date
2017-10-25T14:53:27.000
Closed Date
2017-10-25T14:53:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491565.47999158
Y Coordinate
6936633.00943674
Lat Long Location
4907 STROBEL AVE, DALLAS, TX 75216
Unique Key
1298719871
17-00524185
Service Request Number: 17-00524185 • Address: 2134 KEATS DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00524185
Address
2134 KEATS DR, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T18:48:20.000
Status
Closed
Created Date
2017-10-23T18:48:20.000
Update Date
2017-10-26T16:35:43.000
Closed Date
2017-10-26T16:35:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466083.22224947
Y Coordinate
6949757.94167107
Lat Long Location
2134 KEATS DR, DALLAS, 75211
Unique Key
1300299965
17-00526319
Service Request Number: 17-00526319 • Address: 10402 DESDEMONA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00526319
Address
10402 DESDEMONA DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T21:08:46.000
Status
Closed
Created Date
2017-10-24T21:08:46.000
Update Date
2017-10-26T15:31:53.000
Closed Date
2017-10-26T15:31:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527050.80477068
Y Coordinate
6992627.43034736
Lat Long Location
10402 DESDEMONA DR, DALLAS, TX 75228
Unique Key
1300479229
17-00523762
Service Request Number: 17-00523762 • Address: 7707 WOODSTONE LN, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00523762
Address
7707 WOODSTONE LN, DALLAS, TX 75248
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:38:50.000
Status
Closed
Created Date
2017-10-23T15:38:50.000
Update Date
2017-10-26T09:18:12.000
Closed Date
2017-10-26T09:18:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497495.44574722
Y Coordinate
7034724.52974965
Lat Long Location
7707 WOODSTONE LN, DALLAS, TX 75248
Unique Key
1300264126
18-00141570
Service Request Number: 18-00141570 • Address: 726 BOTANY BAY DR, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00141570
Address
726 BOTANY BAY DR, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T17:11:38.000
Status
Closed
Created Date
2018-03-28T17:11:38.000
Update Date
2018-04-23T06:15:55.000
Closed Date
2018-04-23T06:16:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2452568.06550107
Y Coordinate
6955267.8372578
Lat Long Location
726 BOTANY BAY DR, DALLAS, TX 75211
Unique Key
1318543283
17-00511916
Service Request Number: 17-00511916 • Address: 3823 HOLLAND AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00511916
Address
3823 HOLLAND AVE, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-23T08:52:47.000
Status
Closed
Created Date
2017-10-16T08:52:47.000
Update Date
2017-10-26T14:50:43.000
Closed Date
2017-10-17T08:42:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489479.03794207
Y Coordinate
6983172.02347949
Lat Long Location
3823 HOLLAND AVE, DALLAS, TX 75219
Unique Key
1299260288
18-00132837
Service Request Number: 18-00132837 • Address: 6121 ABRAMS RD, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00132837
Address
6121 ABRAMS RD, DALLAS, TX 75231
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T11:26:32.000
Status
Closed
Created Date
2018-03-24T11:26:32.000
Update Date
2018-04-23T06:00:39.000
Closed Date
2018-04-23T06:00:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506739.69914624
Y Coordinate
6999993.10634818
Lat Long Location
6121 ABRAMS RD, DALLAS, TX 75231
Unique Key
1317905097
18-00132761
Service Request Number: 18-00132761 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132761
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:32:39.000
Status
Closed
Created Date
2018-03-24T10:32:39.000
Update Date
2018-03-24T10:33:12.000
Closed Date
2018-03-24T10:33:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317899893
17-00519564
Service Request Number: 17-00519564 • Address: 2408 SHERIDAN ST, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00519564
Address
2408 SHERIDAN ST, DALLAS, TX 75235
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:24:17.000
Status
Closed
Created Date
2017-10-20T09:24:17.000
Update Date
2017-10-26T12:05:27.000
Closed Date
2017-10-26T12:05:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473902.82413563
Y Coordinate
6990559.37355913
Lat Long Location
2408 SHERIDAN ST, DALLAS, TX 75235
Unique Key
1299881306
18-00132325
Service Request Number: 18-00132325 • Address: 2799 RAPHAEL LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00132325
Address
2799 RAPHAEL LN, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T17:36:48.000
Status
Closed
Created Date
2018-03-23T17:36:48.000
Update Date
2018-03-24T11:15:13.000
Closed Date
2018-03-24T11:15:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470643.70469351
Y Coordinate
7052341.6003378
Lat Long Location
2799 RAPHAEL LN, DALLAS, TX 75287
Unique Key
1317860215
18-00185848
Service Request Number: 18-00185848 • Address: 7749 ALTO CARO DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00185848
Address
7749 ALTO CARO DR, DALLAS, 75248
City Council District
12
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-23T12:36:30.000
Status
Closed
Created Date
2018-04-22T12:36:30.000
Update Date
2018-04-22T22:59:07.000
Closed Date
2018-04-22T22:59:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497727.52361569
Y Coordinate
7038783.69504078
Lat Long Location
7749 ALTO CARO DR, DALLAS, 75248
Unique Key
1322372221
17-00504826
Service Request Number: 17-00504826 • Address: 3410 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504826
Address
3410 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T17:27:20.000
Status
Closed
Created Date
2017-10-10T17:27:20.000
Update Date
2017-10-26T09:04:04.000
Closed Date
2017-10-26T09:04:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467818.36389207
Y Coordinate
6943328.81545018
Lat Long Location
3410 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298615145
17-00528260
Service Request Number: 17-00528260 • Address: 9876 NORTHCLIFF DR, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00528260
Address
9876 NORTHCLIFF DR, DALLAS, 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T07:50:35.000
Status
Closed
Created Date
2017-10-26T07:50:35.000
Update Date
2017-10-26T10:37:22.000
Closed Date
2017-10-26T10:37:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2518910.92916949
Y Coordinate
6996809.00197254
Lat Long Location
9876 NORTHCLIFF DR, DALLAS, 75218
Unique Key
1300648977
17-00527208
Service Request Number: 17-00527208 • Address: 3627 MEYERS ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527208
Address
3627 MEYERS ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T12:09:40.000
Status
Closed
Created Date
2017-10-25T12:09:40.000
Update Date
2017-10-26T07:51:14.000
Closed Date
2017-10-26T07:51:15.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503065.41771131
Y Coordinate
6966286.37165716
Lat Long Location
3627 MEYERS ST, DALLAS, TX 75215
Unique Key
1300557344
17-00524077
Service Request Number: 17-00524077 • Address: 112 W ELMORE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00524077
Address
112 W ELMORE AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:02:36.000
Status
Closed
Created Date
2017-10-23T17:02:36.000
Update Date
2017-10-25T16:34:32.000
Closed Date
2017-10-25T16:12:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484178.25007428
Y Coordinate
6947816.57356482
Lat Long Location
112 W ELMORE AVE, DALLAS, TX 75224
Unique Key
1300289871
18-00132678
Service Request Number: 18-00132678 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132678
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:21:38.000
Status
Closed
Created Date
2018-03-24T09:21:38.000
Update Date
2018-03-24T09:22:11.000
Closed Date
2018-03-24T09:22:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317893547
18-00132795
Service Request Number: 18-00132795 • Address: 3732 HAMMERLY DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00132795
Address
3732 HAMMERLY DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T10:48:50.000
Status
Closed
Created Date
2018-03-24T10:48:50.000
Update Date
2018-03-24T11:23:22.000
Closed Date
2018-03-24T11:23:22.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2460549.29942338
Y Coordinate
6973116.12758882
Lat Long Location
3732 HAMMERLY DR, DALLAS, TX 75212
Unique Key
1317901901
17-00527831
Service Request Number: 17-00527831 • Address: 10569 DENTON DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00527831
Address
10569 DENTON DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:10:54.000
Status
Closed
Created Date
2017-10-25T16:10:54.000
Update Date
2017-10-26T14:06:05.000
Closed Date
2017-10-26T14:06:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465688.62997608
Y Coordinate
7002952.21080987
Lat Long Location
10569 DENTON DR, DALLAS, TX 75220
Unique Key
1300601920
17-00526358
Service Request Number: 17-00526358 • Address: 2426 BLUFFTON DR, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00526358
Address
2426 BLUFFTON DR, DALLAS, 75228
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T23:12:16.000
Status
Closed
Created Date
2017-10-24T23:12:16.000
Update Date
2017-10-26T12:36:36.000
Closed Date
2017-10-26T12:36:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2529250.86763023
Y Coordinate
6983369.39939741
Lat Long Location
2426 BLUFFTON DR, DALLAS, 75228
Unique Key
1300483431
17-00406294
Service Request Number: 17-00406294 • Address: 6415 NORTHWOOD RD, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00406294
Address
6415 NORTHWOOD RD, DALLAS, TX 75225
City Council District
13
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-21T23:57:15.000
Status
Closed
Created Date
2017-08-14T23:57:15.000
Update Date
2017-10-26T17:09:05.000
Closed Date
2017-10-26T17:09:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2492066.76649055
Y Coordinate
7003581.33196123
Lat Long Location
6415 NORTHWOOD RD, DALLAS, TX 75225
Unique Key
1289998221
17-00527188
Service Request Number: 17-00527188 • Address: 1260 PEMBERTON HILL RD, DALLAS, TX 75217 • City Council District: 7
Service Request Number
17-00527188
Address
1260 PEMBERTON HILL RD, DALLAS, TX 75217
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T12:02:19.000
Status
Closed
Created Date
2017-10-25T12:02:19.000
Update Date
2017-10-26T07:55:39.000
Closed Date
2017-10-26T07:55:39.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516903.14500075
Y Coordinate
6954856.3471976
Lat Long Location
1260 PEMBERTON HILL RD, DALLAS, TX 75217
Unique Key
1300556044
18-00093990
Service Request Number: 18-00093990 • Address: 4300 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00093990
Address
4300 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T21:12:14.000
Status
Duplicate (closed)
Created Date
2018-03-02T21:12:14.000
Update Date
2018-03-24T15:34:08.000
Closed Date
2018-03-24T15:34:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490018.24498014
Y Coordinate
6984508.41483166
Lat Long Location
4300 AVONDALE AVE, DALLAS, 75219
Unique Key
1315047248
17-00497103
Service Request Number: 17-00497103 • Address: 14197 NOEL RD, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00497103
Address
14197 NOEL RD, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-11T13:03:45.000
Status
Closed
Created Date
2017-10-05T13:03:45.000
Update Date
2017-10-25T16:22:05.000
Closed Date
2017-10-25T16:22:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484406.16290711
Y Coordinate
7029740.45974433
Lat Long Location
14197 NOEL RD, DALLAS, 75254
Unique Key
1297925465
17-00454412
Service Request Number: 17-00454412 • Address: 11365 MCCREE RD, DALLAS, TX 75238 • City Council District: 9
Service Request Number
17-00454412
Address
11365 MCCREE RD, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-06T14:59:54.000
Status
Closed
Created Date
2017-09-09T14:59:54.000
Update Date
2017-10-26T10:10:01.000
Closed Date
2017-10-26T10:10:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525743.16552019
Y Coordinate
7004838.50805914
Lat Long Location
11365 MCCREE RD, DALLAS, TX 75238
Unique Key
1294175672
18-00133006
Service Request Number: 18-00133006 • Address: 9670 PINEHURST LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00133006
Address
9670 PINEHURST LN, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-07T14:57:29.000
Status
Closed
Created Date
2018-03-24T14:57:29.000
Update Date
2018-03-24T14:59:36.000
Closed Date
2018-03-24T14:59:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535454.53951356
Y Coordinate
6966234.20270495
Lat Long Location
9670 PINEHURST LN, DALLAS, TX 75227
Unique Key
1317918885
17-00519081
Service Request Number: 17-00519081 • Address: VALLEY RIDGE RD & MARSH LN, DALLAS, TX • City Council District: 6
Service Request Number
17-00519081
Address
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T17:52:13.000
Status
Closed
Created Date
2017-10-19T17:52:13.000
Update Date
2017-10-26T13:35:25.000
Closed Date
2017-10-26T13:35:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473085.67946751
Y Coordinate
7006186.2783746
Lat Long Location
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
Unique Key
1299838451
17-00466572
Service Request Number: 17-00466572 • Address: 705 JALISCO PLZ, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00466572
Address
705 JALISCO PLZ, DALLAS, TX 75211
City Council District
3
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-06T17:55:27.000
Status
Closed
Created Date
2017-09-16T17:55:27.000
Update Date
2017-10-26T10:33:19.000
Closed Date
2017-10-26T10:33:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2459762.40351044
Y Coordinate
6947919.55690245
Lat Long Location
705 JALISCO PLZ, DALLAS, TX 75211
Unique Key
1295208006
17-00490651
Service Request Number: 17-00490651 • Address: 5122 BLANCHARD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00490651
Address
5122 BLANCHARD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T09:27:29.000
Status
Closed
Created Date
2017-10-02T09:27:29.000
Update Date
2017-10-26T11:10:24.000
Closed Date
2017-10-26T11:10:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518145.95783974
Y Coordinate
6974581.87102864
Lat Long Location
5122 BLANCHARD DR, DALLAS, TX 75227
Unique Key
1297409590
17-00482655
Service Request Number: 17-00482655 • Address: 8605 JENNIE LEE LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00482655
Address
8605 JENNIE LEE LN, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T14:15:30.000
Status
Closed
Created Date
2017-09-26T14:15:30.000
Update Date
2017-10-25T16:32:48.000
Closed Date
2017-10-25T16:32:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2529977.8906715
Y Coordinate
6962409.36765434
Lat Long Location
8605 JENNIE LEE LN, DALLAS, TX 75227
Unique Key
1296539743
18-00132880
Service Request Number: 18-00132880 • Address: 1301 AMOS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00132880
Address
1301 AMOS ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T12:09:20.000
Status
Closed
Created Date
2018-03-24T12:09:20.000
Update Date
2018-03-24T14:34:30.000
Closed Date
2018-03-24T14:34:30.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478093.37095994
Y Coordinate
6968656.53746257
Lat Long Location
1301 AMOS ST, DALLAS, 75212
Unique Key
1317908299
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