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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00523712
Service Request Number: 17-00523712 • Address: 10115 CHIMNEY HILL LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00523712
Address
10115 CHIMNEY HILL LN, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:23:02.000
Status
Closed
Created Date
2017-10-23T15:23:02.000
Update Date
2017-10-26T10:10:20.000
Closed Date
2017-10-26T10:10:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513774.19087346
Y Coordinate
7020927.84907346
Lat Long Location
10115 CHIMNEY HILL LN, DALLAS, TX 75243
Unique Key
1300260170
18-00132834
Service Request Number: 18-00132834 • Address: 2800 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132834
Address
2800 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T11:23:19.000
Status
Closed
Created Date
2018-03-24T11:23:19.000
Update Date
2018-03-24T16:20:11.000
Closed Date
2018-03-24T16:20:11.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2486474.51395629
Y Coordinate
6946531.76311452
Lat Long Location
2800 ALASKA AVE, DALLAS, TX 75216
Unique Key
1317904892
18-00132849
Service Request Number: 18-00132849 • Address: 7711 AURORA ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132849
Address
7711 AURORA ST, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:39:42.000
Status
Closed
Created Date
2018-03-24T11:39:42.000
Update Date
2018-03-24T14:48:29.000
Closed Date
2018-03-24T14:48:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524815.79000098
Y Coordinate
6956832.10364367
Lat Long Location
7711 AURORA ST, DALLAS, TX 75217
Unique Key
1317905997
18-00132296
Service Request Number: 18-00132296 • Address: 6620 WHITNEYGLEN DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00132296
Address
6620 WHITNEYGLEN DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:16:10.000
Status
Closed
Created Date
2018-03-23T17:16:10.000
Update Date
2018-03-24T07:52:06.000
Closed Date
2018-03-24T07:52:05.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492900.5771271
Y Coordinate
6930902.50097861
Lat Long Location
6620 WHITNEYGLEN DR, DALLAS, TX 75241
Unique Key
1317858322
17-00197809
Service Request Number: 17-00197809 • Address: 1716 STELLA AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00197809
Address
1716 STELLA AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-17T16:24:13.000
Status
Closed
Created Date
2017-04-27T16:24:13.000
Update Date
2017-10-26T10:54:49.000
Closed Date
2017-10-26T10:54:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2491721.2189699
Y Coordinate
6952435.3823084
Lat Long Location
1716 STELLA AVE, DALLAS, TX 75203
Unique Key
1267710278
18-00131527
Service Request Number: 18-00131527 • Address: 5607 LINDENSHIRE LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00131527
Address
5607 LINDENSHIRE LN, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T13:24:18.000
Status
Closed
Created Date
2018-03-23T13:24:18.000
Update Date
2018-03-24T13:59:34.000
Closed Date
2018-03-24T13:59:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486216.33263904
Y Coordinate
7019153.33271968
Lat Long Location
5607 LINDENSHIRE LN, DALLAS, TX 75230
Unique Key
1317805818
17-00526792
Service Request Number: 17-00526792 • Address: 11406 DUMBARTON DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00526792
Address
11406 DUMBARTON DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:42:58.000
Status
Closed
Created Date
2017-10-25T09:42:58.000
Update Date
2017-10-26T15:40:46.000
Closed Date
2017-10-26T15:40:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535523.34142977
Y Coordinate
6997097.83142437
Lat Long Location
11406 DUMBARTON DR, DALLAS, TX 75228
Unique Key
1300528078
17-00526265
Service Request Number: 17-00526265 • Address: 1814 NEWPORT AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00526265
Address
1814 NEWPORT AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:52:17.000
Status
Closed
Created Date
2017-10-24T18:52:17.000
Update Date
2017-10-25T16:33:46.000
Closed Date
2017-10-25T16:31:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475898.44529384
Y Coordinate
6950728.96153831
Lat Long Location
1814 NEWPORT AVE, DALLAS, TX 75224
Unique Key
1300472841
17-00528215
Service Request Number: 17-00528215 • Address: 7317 AMBER DR, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00528215
Address
7317 AMBER DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-11T07:01:01.000
Status
Closed
Created Date
2017-10-26T07:01:01.000
Update Date
2017-10-26T10:56:38.000
Closed Date
2017-10-26T10:56:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488113.6336398
Y Coordinate
6927098.82649685
Lat Long Location
7317 AMBER DR, DALLAS, 75241
Unique Key
1300644927
17-00450139
Service Request Number: 17-00450139 • Address: 3900 MATHER CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00450139
Address
3900 MATHER CT, DALLAS, TX 75211
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-21T12:19:27.000
Status
Closed
Created Date
2017-09-07T12:19:27.000
Update Date
2017-10-26T14:07:23.000
Closed Date
2017-09-21T14:45:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2465569.43561486
Y Coordinate
6957307.63426245
Lat Long Location
3900 MATHER CT, DALLAS, TX 75211
Unique Key
1293829810
17-00528129
Service Request Number: 17-00528129 • Address: 6524 J J LEMMON RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528129
Address
6524 J J LEMMON RD, DALLAS, TX 75241
City Council District
8
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T19:49:00.000
Status
Closed
Created Date
2017-10-25T19:49:00.000
Update Date
2017-10-26T08:17:06.000
Closed Date
2017-10-26T08:17:06.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2509323.27545709
Y Coordinate
6929465.1298765
Lat Long Location
6524 J J LEMMON RD, DALLAS, TX 75241
Unique Key
1300628055
17-00552119
Service Request Number: 17-00552119 • Address: L B J ACRD S & ROYAL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00552119
Address
L B J ACRD S & ROYAL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-17T16:29:27.000
Status
Closed
Created Date
2017-11-10T16:29:27.000
Update Date
2017-11-13T12:36:40.000
Closed Date
2017-11-13T12:36:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2517020.69616329
Y Coordinate
7013062.84943606
Lat Long Location
L B J ACRD S & ROYAL LN, DALLAS, TX
Unique Key
1302602565
17-00552324
Service Request Number: 17-00552324 • Address: 7114 MOHAWK DR, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00552324
Address
7114 MOHAWK DR, DALLAS, 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T19:46:02.000
Status
Closed
Created Date
2017-11-10T19:46:02.000
Update Date
2017-11-13T14:28:43.000
Closed Date
2017-11-13T14:28:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475083.73536528
Y Coordinate
6989049.02955036
Lat Long Location
7114 MOHAWK DR, DALLAS, 75235
Unique Key
1302629570
18-00041746
Service Request Number: 18-00041746 • Address: ELM ST & N FIELD ST, DALLAS, TX • City Council District: 14
Service Request Number
18-00041746
Address
ELM ST & N FIELD ST, DALLAS, TX
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-06T11:13:19.000
Status
Closed
Created Date
2018-01-30T11:13:19.000
Update Date
2018-02-01T06:32:30.000
Closed Date
2018-02-01T06:32:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490562.09731379
Y Coordinate
6971302.66655268
Lat Long Location
ELM ST & N FIELD ST, DALLAS, TX
Unique Key
1311009362
18-00043397
Service Request Number: 18-00043397 • Address: FRIO DR & E OVERTON RD, DALLAS, TX • City Council District: 4
Service Request Number
18-00043397
Address
FRIO DR & E OVERTON RD, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-06T09:25:00.000
Status
Closed
Created Date
2018-01-31T09:25:00.000
Update Date
2018-02-01T07:07:50.000
Closed Date
2018-02-01T07:07:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489897.16398659
Y Coordinate
6942547.00020912
Lat Long Location
FRIO DR & E OVERTON RD, DALLAS, TX
Unique Key
1311132650
18-00041765
Service Request Number: 18-00041765 • Address: 9840 BOWMAN BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00041765
Address
9840 BOWMAN BLVD, DALLAS, TX 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-06T11:17:59.000
Status
Closed
Created Date
2018-01-30T11:17:59.000
Update Date
2018-02-01T06:26:55.000
Closed Date
2018-02-01T06:26:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2471097.31635394
Y Coordinate
7005966.05054404
Lat Long Location
9840 BOWMAN BLVD, DALLAS, TX 75220
Unique Key
1311010396
17-00504802
Service Request Number: 17-00504802 • Address: 3411 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504802
Address
3411 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-04T17:05:59.000
Status
Closed
Created Date
2017-10-10T17:05:59.000
Update Date
2017-10-26T09:16:14.000
Closed Date
2017-10-26T09:16:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467817.69191372
Y Coordinate
6943368.80980534
Lat Long Location
3411 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298612687
18-00132379
Service Request Number: 18-00132379 • Address: 1524 MCCOY ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00132379
Address
1524 MCCOY ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T18:44:02.000
Status
Closed
Created Date
2018-03-23T18:44:02.000
Update Date
2018-03-24T17:02:00.000
Closed Date
2018-03-24T17:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494942.08869028
Y Coordinate
6976466.83237385
Lat Long Location
1524 MCCOY ST, DALLAS, TX 75204
Unique Key
1317864263
17-00527853
Service Request Number: 17-00527853 • Address: 900 S GRIFFIN ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
17-00527853
Address
900 S GRIFFIN ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:16:01.000
Status
Closed
Created Date
2017-10-25T16:16:01.000
Update Date
2017-10-26T09:39:42.000
Closed Date
2017-10-26T09:39:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491362.58061588
Y Coordinate
6968257.75694329
Lat Long Location
900 S GRIFFIN ST, DALLAS, TX 75202
Unique Key
1300603822
18-00132841
Service Request Number: 18-00132841 • Address: 3806 FALLS DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132841
Address
3806 FALLS DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T11:31:19.000
Status
Closed
Created Date
2018-03-24T11:31:19.000
Update Date
2018-03-24T13:19:15.000
Closed Date
2018-03-24T13:19:15.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465984.01443068
Y Coordinate
6951037.6915945
Lat Long Location
3806 FALLS DR, DALLAS, TX 75211
Unique Key
1317905430
17-00474353
Service Request Number: 17-00474353 • Address: 4612 ISABELLA LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00474353
Address
4612 ISABELLA LN, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-01T09:54:51.000
Status
Closed
Created Date
2017-09-21T09:54:51.000
Update Date
2018-02-01T05:42:19.000
Closed Date
2018-02-01T05:42:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481273.74626461
Y Coordinate
7010696.38318333
Lat Long Location
4612 ISABELLA LN, DALLAS, TX 75229
Unique Key
1295849135
18-00021874
Service Request Number: 18-00021874 • Address: 3520 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00021874
Address
3520 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-18T06:57:15.000
Status
Closed
Created Date
2018-01-17T06:57:15.000
Update Date
2018-02-01T06:46:05.000
Closed Date
2018-02-01T06:46:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498151.76340215
Y Coordinate
6961922.82325199
Lat Long Location
3520 S LAMAR ST, DALLAS, TX 75215
Unique Key
1309479243
17-00509935
Service Request Number: 17-00509935 • Address: 6715 MCCALLUM BLVD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00509935
Address
6715 MCCALLUM BLVD, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T14:08:02.000
Status
Closed
Created Date
2017-10-13T14:08:02.000
Update Date
2017-10-25T16:30:13.000
Closed Date
2017-10-25T16:30:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493126.0161356
Y Coordinate
7046684.34418477
Lat Long Location
6715 MCCALLUM BLVD, DALLAS, TX 75252
Unique Key
1299045415
18-00045045
Service Request Number: 18-00045045 • Address: 3235 KENDALE DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00045045
Address
3235 KENDALE DR, DALLAS, 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-07T23:09:08.000
Status
Duplicate (closed)
Created Date
2018-01-31T23:09:08.000
Update Date
2018-02-01T06:27:40.000
Closed Date
2018-02-01T06:27:40.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469432.19607509
Y Coordinate
7001012.8359628
Lat Long Location
3235 KENDALE DR, DALLAS, 75220
Unique Key
1311246477
18-00044570
Service Request Number: 18-00044570 • Address: INWOOD RD & L B J SERV N, DALLAS, TX • City Council District: 11
Service Request Number
18-00044570
Address
INWOOD RD & L B J SERV N, DALLAS, TX
City Council District
11
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-07T16:05:45.000
Status
Closed
Created Date
2018-01-31T16:05:45.000
Update Date
2018-02-01T07:00:52.000
Closed Date
2018-02-01T07:00:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483455.45976417
Y Coordinate
7024472.49601737
Lat Long Location
INWOOD RD & L B J SERV N, DALLAS, TX
Unique Key
1311210644
18-00132510
Service Request Number: 18-00132510 • Address: 8058 ACOMA LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00132510
Address
8058 ACOMA LN, DALLAS, TX 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T21:49:19.000
Status
Closed
Created Date
2018-03-23T21:49:19.000
Update Date
2018-03-24T07:52:07.000
Closed Date
2018-03-24T07:52:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500610.61307053
Y Coordinate
7047669.83280208
Lat Long Location
8058 ACOMA LN, DALLAS, TX 75252
Unique Key
1317873526
18-00116404
Service Request Number: 18-00116404 • Address: 930 MT AUBURN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00116404
Address
930 MT AUBURN AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-12T15:43:16.000
Status
Closed
Created Date
2018-03-15T15:43:16.000
Update Date
2018-03-24T10:56:58.000
Closed Date
2018-03-24T10:56:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507255.94746423
Y Coordinate
6977967.37426228
Lat Long Location
930 MT AUBURN AVE, DALLAS, TX 75223
Unique Key
1316712019
18-00132431
Service Request Number: 18-00132431 • Address: DANVILLE DR & PLEASANT DR, DALLAS, TX • City Council District: 5
Service Request Number
18-00132431
Address
DANVILLE DR & PLEASANT DR, DALLAS, TX
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T19:21:03.000
Status
Closed
Created Date
2018-03-23T19:21:03.000
Update Date
2018-03-24T16:17:00.000
Closed Date
2018-03-24T16:17:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2528496.67504805
Y Coordinate
6957210.24353911
Lat Long Location
DANVILLE DR & PLEASANT DR, DALLAS, TX
Unique Key
1317867401
18-00131105
Service Request Number: 18-00131105 • Address: 600 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00131105
Address
600 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-06T11:27:31.000
Status
Closed
Created Date
2018-03-23T11:27:31.000
Update Date
2018-03-24T14:48:22.000
Closed Date
2018-03-24T14:48:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479617.07430295
Y Coordinate
6956270.22668534
Lat Long Location
600 S TYLER ST, DALLAS, TX 75208
Unique Key
1317780417
17-00473011
Service Request Number: 17-00473011 • Address: 3619 LA VERN AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00473011
Address
3619 LA VERN AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-22T13:02:32.000
Status
Closed
Created Date
2017-09-20T13:02:32.000
Update Date
2017-10-25T16:21:25.000
Closed Date
2017-10-25T16:21:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515634.51013328
Y Coordinate
6968903.26327482
Lat Long Location
3619 LA VERN AVE, DALLAS, TX 75227
Unique Key
1295730425
18-00132634
Service Request Number: 18-00132634 • Address: 3340 RENAISSANCE DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00132634
Address
3340 RENAISSANCE DR, DALLAS, TX 75287
City Council District
12
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T08:28:08.000
Status
Closed
Created Date
2018-03-24T08:28:08.000
Update Date
2018-03-24T10:12:00.000
Closed Date
2018-03-24T10:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470109.61759707
Y Coordinate
7049386.5620329
Lat Long Location
3340 RENAISSANCE DR, DALLAS, TX 75287
Unique Key
1317890031
17-00293960
Service Request Number: 17-00293960 • Address: 8834 FENCHURCH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00293960
Address
8834 FENCHURCH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T08:02:12.000
Status
Closed
Created Date
2017-06-20T08:02:12.000
Update Date
2017-10-25T16:49:35.000
Closed Date
2017-10-25T16:49:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2516549.66252855
Y Coordinate
7003619.24001112
Lat Long Location
8834 FENCHURCH RD, DALLAS, TX 75238
Unique Key
1278102596
17-00522767
Service Request Number: 17-00522767 • Address: 5003 KILDARE AVE, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00522767
Address
5003 KILDARE AVE, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T10:27:22.000
Status
Closed
Created Date
2017-10-23T10:27:22.000
Update Date
2017-10-26T08:59:47.000
Closed Date
2017-10-26T08:59:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493514.4326913
Y Coordinate
6936888.69291266
Lat Long Location
5003 KILDARE AVE, DALLAS, TX 75216
Unique Key
1300199141
18-00132598
Service Request Number: 18-00132598 • Address: 9100 TULANE ST, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00132598
Address
9100 TULANE ST, DALLAS, 75225
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T06:16:31.000
Status
Closed
Created Date
2018-03-24T06:16:31.000
Update Date
2018-03-24T06:16:32.000
Closed Date
2018-03-24T06:16:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2490468.6525545
Y Coordinate
7004936.62690543
Lat Long Location
9100 TULANE ST, DALLAS, 75225
Unique Key
1317885718
17-00515925
Service Request Number: 17-00515925 • Address: 5206 BANTING WAY, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00515925
Address
5206 BANTING WAY, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T09:36:31.000
Status
Closed
Created Date
2017-10-18T09:36:31.000
Update Date
2017-10-25T16:29:42.000
Closed Date
2017-10-25T16:29:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518507.38614341
Y Coordinate
6975182.75802115
Lat Long Location
5206 BANTING WAY, DALLAS, 75227
Unique Key
1299578787
17-00525547
Service Request Number: 17-00525547 • Address: 1807 MENTOR AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525547
Address
1807 MENTOR AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:47:13.000
Status
Closed
Created Date
2017-10-24T13:47:13.000
Update Date
2017-10-25T16:05:42.000
Closed Date
2017-10-25T16:05:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492296.60596947
Y Coordinate
6939281.1707878
Lat Long Location
1807 MENTOR AVE, DALLAS, TX 75216
Unique Key
1300413576
17-00526247
Service Request Number: 17-00526247 • Address: 12337 MONTEGO PLZ, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00526247
Address
12337 MONTEGO PLZ, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:29:10.000
Status
Closed
Created Date
2017-10-24T18:29:10.000
Update Date
2017-10-25T15:55:31.000
Closed Date
2017-10-25T15:55:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486366.77594407
Y Coordinate
7021521.07055508
Lat Long Location
12337 MONTEGO PLZ, DALLAS, TX 75230
Unique Key
1300470528
17-00522373
Service Request Number: 17-00522373 • Address: S EWING AVE & E WOODIN BLVD, DALLAS, TX • City Council District: 4
Service Request Number
17-00522373
Address
S EWING AVE & E WOODIN BLVD, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T08:16:59.000
Status
Closed
Created Date
2017-10-23T08:16:59.000
Update Date
2017-10-26T14:48:44.000
Closed Date
2017-10-26T14:48:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487933.48335203
Y Coordinate
6950049.68374419
Lat Long Location
S EWING AVE & E WOODIN BLVD, DALLAS, TX
Unique Key
1300171468
18-00093778
Service Request Number: 18-00093778 • Address: 817 MT AUBURN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00093778
Address
817 MT AUBURN AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-21T17:22:25.000
Status
Closed
Created Date
2018-03-02T17:22:25.000
Update Date
2018-03-24T12:49:52.000
Closed Date
2018-03-24T12:49:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2506948.8570409
Y Coordinate
6978216.14273185
Lat Long Location
817 MT AUBURN AVE, DALLAS, TX 75223
Unique Key
1315028973
18-00132875
Service Request Number: 18-00132875 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132875
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T12:05:13.000
Status
Closed
Created Date
2018-03-24T12:05:13.000
Update Date
2018-03-24T12:06:05.000
Closed Date
2018-03-24T12:06:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907929
18-00129584
Service Request Number: 18-00129584 • Address: 7045 GREENTREE LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00129584
Address
7045 GREENTREE LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-05T14:55:08.000
Status
Closed
Created Date
2018-03-22T14:55:08.000
Update Date
2018-03-24T15:55:09.000
Closed Date
2018-03-24T15:55:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2510009.53417623
Y Coordinate
6994660.07622428
Lat Long Location
7045 GREENTREE LN, DALLAS, TX 75214
Unique Key
1317666260
18-00132695
Service Request Number: 18-00132695 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132695
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:30:29.000
Status
Closed
Created Date
2018-03-24T09:30:29.000
Update Date
2018-03-24T09:31:09.000
Closed Date
2018-03-24T09:31:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317894642
18-00132845
Service Request Number: 18-00132845 • Address: 606 MIDVALE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00132845
Address
606 MIDVALE DR, DALLAS, TX 75232
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:33:46.000
Status
Closed
Created Date
2018-03-24T11:33:46.000
Update Date
2018-03-24T18:29:13.000
Closed Date
2018-03-24T18:29:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482100.88573798
Y Coordinate
6928428.26918517
Lat Long Location
606 MIDVALE DR, DALLAS, TX 75232
Unique Key
1317905700
17-00444680
Service Request Number: 17-00444680 • Address: 6703 SANTA FE AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
17-00444680
Address
6703 SANTA FE AVE, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-07T10:08:18.000
Status
Closed
Created Date
2017-09-05T10:08:18.000
Update Date
2017-10-25T15:15:47.000
Closed Date
2017-10-25T15:15:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507529.651752
Y Coordinate
6981003.1185732
Lat Long Location
6703 SANTA FE AVE, DALLAS, TX 75223
Unique Key
1293400955
17-00586943
Service Request Number: 17-00586943 • Address: GREAT TRINITY FOREST WAY & WOODMONT DR, DALLAS, • City Council District: 8
Service Request Number
17-00586943
Address
GREAT TRINITY FOREST WAY & WOODMONT DR, DALLAS,
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T15:33:22.000
Status
Closed
Created Date
2017-12-07T15:33:22.000
Update Date
2017-12-13T15:07:51.000
Closed Date
2017-12-13T15:07:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2520579.13278517
Y Coordinate
6947019.66788875
Lat Long Location
GREAT TRINITY FOREST WAY & WOODMONT DR, DALLAS,
Unique Key
1305505996
17-00480022
Service Request Number: 17-00480022 • Address: 300 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
17-00480022
Address
300 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-09T11:05:52.000
Status
Closed
Created Date
2017-09-25T11:05:52.000
Update Date
2017-10-26T13:44:14.000
Closed Date
2017-10-26T13:44:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490944.87130454
Y Coordinate
6971698.0182933
Lat Long Location
300 N AKARD ST, DALLAS, TX 75201
Unique Key
1296334961
18-00129910
Service Request Number: 18-00129910 • Address: 6141 DANBURY LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00129910
Address
6141 DANBURY LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T16:36:31.000
Status
Closed
Created Date
2018-03-22T16:36:31.000
Update Date
2018-03-24T11:11:54.000
Closed Date
2018-03-24T11:11:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2502966.91666838
Y Coordinate
6996079.41239403
Lat Long Location
6141 DANBURY LN, DALLAS, TX 75214
Unique Key
1317691625
17-00547693
Service Request Number: 17-00547693 • Address: 13301 PATITO PL, DALLAS, 75240 • City Council District: 11
Service Request Number
17-00547693
Address
13301 PATITO PL, DALLAS, 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-08T09:19:29.000
Status
Closed
Created Date
2017-11-08T09:19:29.000
Update Date
2017-11-11T16:22:54.000
Closed Date
2017-11-11T16:22:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501456.42783357
Y Coordinate
7025726.71161269
Lat Long Location
13301 PATITO PL, DALLAS, 75240
Unique Key
1302221527
18-00502937
Service Request Number: 18-00502937 • Address: 4126 GLENHAVEN BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00502937
Address
4126 GLENHAVEN BLVD, DALLAS, 75211
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-10-10T00:00:00.000
Status
Closed
Created Date
2018-09-26T00:00:00.000
Update Date
2018-09-27T18:59:28.000
Closed Date
2018-09-27T18:59:28.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2464432.35266897
Y Coordinate
6952015.71033626
Lat Long Location
4126 GLENHAVEN BLVD, DALLAS, 75211
Unique Key
1358286848
17-00507953
Service Request Number: 17-00507953 • Address: FERGUSON RD & L B J ACRD S, DALLAS, TX • Department: Street Services
Service Request Number
17-00507953
Address
FERGUSON RD & L B J ACRD S, DALLAS, TX
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T13:48:58.000
Status
Closed
Created Date
2017-10-12T13:48:58.000
Update Date
2017-10-26T14:22:56.000
Closed Date
2017-10-26T14:22:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536813.98174413
Y Coordinate
6999264.02526749
Lat Long Location
FERGUSON RD & L B J ACRD S, DALLAS, TX
Unique Key
1298880202
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