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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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17-00527199
Service Request Number: 17-00527199 • Address: 3528 COLONIAL AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00527199
Address
3528 COLONIAL AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-19T12:04:56.000
Status
Closed
Created Date
2017-10-25T12:04:56.000
Update Date
2017-10-26T14:08:35.000
Closed Date
2017-10-26T14:08:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499611.65108353
Y Coordinate
6963055.53478745
Lat Long Location
3528 COLONIAL AVE, DALLAS, TX 75215
Unique Key
1300556728
17-00527517
Service Request Number: 17-00527517 • Address: 3350 PARVIA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527517
Address
3350 PARVIA AVE, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:14:45.000
Status
Closed
Created Date
2017-10-25T14:14:45.000
Update Date
2017-10-26T07:51:30.000
Closed Date
2017-10-26T07:51:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480594.44670956
Y Coordinate
6971680.78596809
Lat Long Location
3350 PARVIA AVE, DALLAS, TX 75212
Unique Key
1300578373
17-00528245
Service Request Number: 17-00528245 • Address: W NORTHWEST HWY & GUERNSEY LN, DALLAS, TX • City Council District: 13
Service Request Number
17-00528245
Address
W NORTHWEST HWY & GUERNSEY LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T07:41:13.000
Status
Closed
Created Date
2017-10-26T07:41:13.000
Update Date
2017-10-26T11:20:39.000
Closed Date
2017-10-26T11:20:39.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480749.61325587
Y Coordinate
7001081.4227243
Lat Long Location
W NORTHWEST HWY & GUERNSEY LN, DALLAS, TX
Unique Key
1300647732
17-00524958
Service Request Number: 17-00524958 • Address: 4710 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
17-00524958
Address
4710 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:27:22.000
Status
Closed
Created Date
2017-10-24T10:27:22.000
Update Date
2017-10-26T08:35:14.000
Closed Date
2017-10-26T08:35:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2481457.00160706
Y Coordinate
6997053.16388226
Lat Long Location
4710 W AMHERST AVE, DALLAS, TX 75209
Unique Key
1300371213
17-00521321
Service Request Number: 17-00521321 • Address: 7018 RADCLIFF DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00521321
Address
7018 RADCLIFF DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T12:16:46.000
Status
Closed
Created Date
2017-10-21T12:16:46.000
Update Date
2017-10-25T15:31:07.000
Closed Date
2017-10-25T15:31:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521847.4932443
Y Coordinate
6972000.776219
Lat Long Location
7018 RADCLIFF DR, DALLAS, TX 75227
Unique Key
1300035813
17-00524537
Service Request Number: 17-00524537 • Address: 9618 BELLEWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00524537
Address
9618 BELLEWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T08:34:20.000
Status
Closed
Created Date
2017-10-24T08:34:20.000
Update Date
2017-10-26T10:42:31.000
Closed Date
2017-10-26T10:42:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514305.85911224
Y Coordinate
7005632.41688661
Lat Long Location
9618 BELLEWOOD DR, DALLAS, TX 75238
Unique Key
1300340320
17-00588570
Service Request Number: 17-00588570 • Address: MYRTLE ST & LOGAN ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00588570
Address
MYRTLE ST & LOGAN ST, DALLAS, TX 75215
City Council District
7
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-11T17:16:06.000
Status
Closed
Created Date
2017-12-08T17:16:06.000
Update Date
2017-12-08T20:36:56.000
Closed Date
2017-12-08T20:36:56.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498737.81473303
Y Coordinate
6968610.27646774
Lat Long Location
MYRTLE ST & LOGAN ST, DALLAS, TX 75215
Unique Key
1305634489
17-00502684
Service Request Number: 17-00502684 • Address: 3317 LA VERN AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00502684
Address
3317 LA VERN AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-13T15:31:55.000
Status
Closed
Created Date
2017-10-09T15:31:55.000
Update Date
2017-10-26T13:46:38.000
Closed Date
2017-10-26T13:46:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515327.66387044
Y Coordinate
6967412.79989102
Lat Long Location
3317 LA VERN AVE, DALLAS, TX 75227
Unique Key
1298429856
17-00527545
Service Request Number: 17-00527545 • Address: 5135 BEEMAN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00527545
Address
5135 BEEMAN AVE, DALLAS, TX 75223
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-24T14:25:05.000
Status
Closed
Created Date
2017-10-25T14:25:05.000
Update Date
2017-10-25T16:35:08.000
Closed Date
2017-10-25T16:35:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2507955.46209477
Y Coordinate
6973614.91367752
Lat Long Location
5135 BEEMAN AVE, DALLAS, TX 75223
Unique Key
1300580538
17-00522115
Service Request Number: 17-00522115 • Address: 6736 PARKDALE DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00522115
Address
6736 PARKDALE DR, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T18:06:59.000
Status
Closed
Created Date
2017-10-22T18:06:59.000
Update Date
2017-10-26T11:56:55.000
Closed Date
2017-10-26T11:56:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520369.88634585
Y Coordinate
6968228.11826361
Lat Long Location
6736 PARKDALE DR, DALLAS, TX 75227
Unique Key
1300134429
17-00169917
Service Request Number: 17-00169917 • Address: 4703 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00169917
Address
4703 LINDSLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-03T09:29:48.000
Status
Closed
Created Date
2017-04-13T09:29:48.000
Update Date
2017-10-26T11:47:49.000
Closed Date
2017-10-26T11:47:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503114.4795734
Y Coordinate
6974326.64758759
Lat Long Location
4703 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1264479129
17-00524204
Service Request Number: 17-00524204 • Address: 3588 TEXAS DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00524204
Address
3588 TEXAS DR, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T19:13:29.000
Status
Closed
Created Date
2017-10-23T19:13:29.000
Update Date
2017-10-26T16:23:34.000
Closed Date
2017-10-26T16:23:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466966.45136438
Y Coordinate
6950126.44783824
Lat Long Location
3588 TEXAS DR, DALLAS, 75211
Unique Key
1300302265
18-00131255
Service Request Number: 18-00131255 • Address: 2401 JORDAN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00131255
Address
2401 JORDAN ST, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T11:59:46.000
Status
Closed
Created Date
2018-03-23T11:59:46.000
Update Date
2018-03-24T09:52:51.000
Closed Date
2018-03-24T09:52:51.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2501558.39856452
Y Coordinate
6963632.32159657
Lat Long Location
2401 JORDAN ST, DALLAS, 75215
Unique Key
1317789430
17-00522604
Service Request Number: 17-00522604 • Address: 2400 JORDAN VALLEY RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00522604
Address
2400 JORDAN VALLEY RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-30T09:37:03.000
Status
Closed
Created Date
2017-10-23T09:37:03.000
Update Date
2017-10-26T10:31:47.000
Closed Date
2017-10-26T10:31:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2546795.00259504
Y Coordinate
6934637.50017187
Lat Long Location
2400 JORDAN VALLEY RD, DALLAS, TX 75253
Unique Key
1300187963
17-00528338
Service Request Number: 17-00528338 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528338
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:29:42.000
Status
Closed
Created Date
2017-10-26T08:29:42.000
Update Date
2017-10-26T08:30:09.000
Closed Date
2017-10-26T08:30:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300655548
17-00485810
Service Request Number: 17-00485810 • Address: 6019 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485810
Address
6019 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T10:30:46.000
Status
Closed
Created Date
2017-09-28T10:30:46.000
Update Date
2017-10-25T15:28:18.000
Closed Date
2017-10-25T15:28:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516371.82466126
Y Coordinate
6969441.50556938
Lat Long Location
6019 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1296824002
18-00131729
Service Request Number: 18-00131729 • Address: 7800 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00131729
Address
7800 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T14:26:26.000
Status
Closed
Created Date
2018-03-23T14:26:26.000
Update Date
2018-03-24T13:55:13.000
Closed Date
2018-03-24T13:55:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2479407.28419042
Y Coordinate
6924822.24811558
Lat Long Location
7800 S POLK ST, DALLAS, TX 75232
Unique Key
1317818808
17-00527512
Service Request Number: 17-00527512 • Address: 3915 ROSSER SQ, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527512
Address
3915 ROSSER SQ, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:13:57.000
Status
Closed
Created Date
2017-10-25T14:13:57.000
Update Date
2017-10-25T16:57:03.000
Closed Date
2017-10-25T16:57:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475686.02332398
Y Coordinate
7021905.92119196
Lat Long Location
3915 ROSSER SQ, DALLAS, TX 75244
Unique Key
1300578071
17-00528560
Service Request Number: 17-00528560 • Address: 4174 ROSSER SQ, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528560
Address
4174 ROSSER SQ, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T09:52:16.000
Status
Closed
Created Date
2017-10-26T09:52:16.000
Update Date
2017-10-26T11:06:39.000
Closed Date
2017-10-26T11:06:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476458.08472945
Y Coordinate
7022187.68299747
Lat Long Location
4174 ROSSER SQ, DALLAS, TX 75244
Unique Key
1300672536
17-00528257
Service Request Number: 17-00528257 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528257
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:48:39.000
Status
Closed
Created Date
2017-10-26T07:48:39.000
Update Date
2017-10-26T07:49:33.000
Closed Date
2017-10-26T07:49:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300648687
18-00132491
Service Request Number: 18-00132491 • Address: 409 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00132491
Address
409 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T21:10:35.000
Status
Closed
Created Date
2018-03-23T21:10:35.000
Update Date
2018-03-24T09:47:47.000
Closed Date
2018-03-24T09:47:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483538.70781336
Y Coordinate
6959356.58951228
Lat Long Location
409 N ZANG BLVD, DALLAS, TX 75208
Unique Key
1317872010
17-00426742
Service Request Number: 17-00426742 • Address: 1102 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00426742
Address
1102 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-22T20:22:14.000
Status
Closed
Created Date
2017-08-24T20:22:14.000
Update Date
2017-10-26T09:35:45.000
Closed Date
2017-10-26T09:35:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2478994.28318848
Y Coordinate
6943722.12682427
Lat Long Location
1102 W KIEST BLVD, DALLAS, TX 75224
Unique Key
1291812734
17-00526043
Service Request Number: 17-00526043 • Address: 17095 PRESTON RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00526043
Address
17095 PRESTON RD, DALLAS, TX 75248
City Council District
11
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T16:22:13.000
Status
Closed
Created Date
2017-10-24T16:22:13.000
Update Date
2017-10-25T15:35:16.000
Closed Date
2017-10-25T15:35:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488361.44496489
Y Coordinate
7044838.05531791
Lat Long Location
17095 PRESTON RD, DALLAS, TX 75248
Unique Key
1300450555
17-00552857
Service Request Number: 17-00552857 • Address: 5210 W LAWTHER DR, DALLAS, TX 75238 • City Council District: 9
Service Request Number
17-00552857
Address
5210 W LAWTHER DR, DALLAS, TX 75238
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T19:03:06.000
Status
Closed
Created Date
2017-11-11T19:03:06.000
Update Date
2017-11-11T21:21:32.000
Closed Date
2017-11-11T21:21:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512013.44147925
Y Coordinate
7000309.72694354
Lat Long Location
5210 W LAWTHER DR, DALLAS, TX 75238
Unique Key
1302685669
17-00552855
Service Request Number: 17-00552855 • Address: 4128 WESTERN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00552855
Address
4128 WESTERN ST, DALLAS, TX 75211
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T18:52:59.000
Status
Closed
Created Date
2017-11-11T18:52:59.000
Update Date
2017-11-11T20:14:49.000
Closed Date
2017-11-11T20:14:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2464375.98236293
Y Coordinate
6952285.96263226
Lat Long Location
4128 WESTERN ST, DALLAS, TX 75211
Unique Key
1302685494
18-00130641
Service Request Number: 18-00130641 • Address: 3744 WEST BAY CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130641
Address
3744 WEST BAY CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T09:38:36.000
Status
Closed
Created Date
2018-03-23T09:38:36.000
Update Date
2018-03-24T15:51:22.000
Closed Date
2018-03-24T15:51:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511185.04968827
Y Coordinate
6990792.47964984
Lat Long Location
3744 WEST BAY CIR, DALLAS, TX 75214
Unique Key
1317751026
17-00528389
Service Request Number: 17-00528389 • Address: S RAVINIA DR & SHARON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00528389
Address
S RAVINIA DR & SHARON ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:47:54.000
Status
Closed
Created Date
2017-10-26T08:47:54.000
Update Date
2017-10-26T09:51:11.000
Closed Date
2017-10-26T09:51:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2470059.23959886
Y Coordinate
6952374.85952905
Lat Long Location
S RAVINIA DR & SHARON ST, DALLAS, TX 75211
Unique Key
1300659358
17-00506186
Service Request Number: 17-00506186 • Address: 12209 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00506186
Address
12209 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Sustainable Development and Construction General - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T14:34:26.000
Status
Closed
Created Date
2017-10-11T14:34:26.000
Update Date
2017-10-26T09:57:51.000
Closed Date
2017-10-26T09:57:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.19564216
Y Coordinate
7020345.65064411
Lat Long Location
12209 CREEKSPAN DR, DALLAS, TX 75243
Unique Key
1298736126
17-00514343
Service Request Number: 17-00514343 • Address: 7225 SCYENE RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00514343
Address
7225 SCYENE RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-30T11:52:05.000
Status
Closed
Created Date
2017-10-17T11:52:05.000
Update Date
2017-10-26T09:44:14.000
Closed Date
2017-10-26T09:44:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522766.23046514
Y Coordinate
6965465.3642242
Lat Long Location
7225 SCYENE RD, DALLAS, TX 75227
Unique Key
1299452671
18-00006478
Service Request Number: 18-00006478 • Address: 4482 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00006478
Address
4482 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-07T12:05:32.000
Status
Duplicate (closed)
Created Date
2018-01-05T12:05:32.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:57.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490843.44872274
Y Coordinate
6984518.81859148
Lat Long Location
4482 AVONDALE AVE, DALLAS, 75219
Unique Key
1308266586
17-00504929
Service Request Number: 17-00504929 • Address: 14331 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00504929
Address
14331 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T19:16:47.000
Status
Closed
Created Date
2017-10-10T19:16:47.000
Update Date
2017-10-25T14:46:59.000
Closed Date
2017-10-25T14:46:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498854.59511566
Y Coordinate
7030558.44136646
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Unique Key
1298624725
17-00523319
Service Request Number: 17-00523319 • Address: 10439 ALLEGHENY DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00523319
Address
10439 ALLEGHENY DR, DALLAS, TX 75229
City Council District
6
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-06T13:31:27.000
Status
Closed
Created Date
2017-10-23T13:31:27.000
Update Date
2017-10-26T12:50:07.000
Closed Date
2017-10-26T12:50:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465257.13983982
Y Coordinate
7010285.86658186
Lat Long Location
10439 ALLEGHENY DR, DALLAS, TX 75229
Unique Key
1300234656
17-00527459
Service Request Number: 17-00527459 • Address: 807 HARTSDALE DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00527459
Address
807 HARTSDALE DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:56:29.000
Status
Closed
Created Date
2017-10-25T13:56:29.000
Update Date
2017-10-26T07:51:55.000
Closed Date
2017-10-26T07:51:55.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2469901.8585104
Y Coordinate
6960232.20102883
Lat Long Location
807 HARTSDALE DR, DALLAS, TX 75211
Unique Key
1300574322
17-00525039
Service Request Number: 17-00525039 • Address: 2282 MOUSER ST, DALLAS, 75203 • City Council District: 4
Service Request Number
17-00525039
Address
2282 MOUSER ST, DALLAS, 75203
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T10:54:07.000
Status
Closed
Created Date
2017-10-24T10:54:07.000
Update Date
2017-10-25T16:37:22.000
Closed Date
2017-10-25T16:37:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494270.04331924
Y Coordinate
6956287.42766978
Lat Long Location
2282 MOUSER ST, DALLAS, 75203
Unique Key
1300377516
17-00519332
Service Request Number: 17-00519332 • Address: 6125 LAKE VISTA DR, DALLAS, 75249 • City Council District: 3
Service Request Number
17-00519332
Address
6125 LAKE VISTA DR, DALLAS, 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T08:08:18.000
Status
Closed
Created Date
2017-10-20T08:08:18.000
Update Date
2017-10-26T10:31:48.000
Closed Date
2017-10-26T10:31:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2440173.60348108
Y Coordinate
6922043.05576485
Lat Long Location
6125 LAKE VISTA DR, DALLAS, 75249
Unique Key
1299866250
17-00525108
Service Request Number: 17-00525108 • Address: 18766 MIDWAY RD, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00525108
Address
18766 MIDWAY RD, DALLAS, 75287
City Council District
12
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T11:14:18.000
Status
Closed
Created Date
2017-10-24T11:14:18.000
Update Date
2017-10-25T16:32:18.000
Closed Date
2017-10-25T16:32:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476336.92324784
Y Coordinate
7053413.58476674
Lat Long Location
18766 MIDWAY RD, DALLAS, 75287
Unique Key
1300382418
17-00488008
Service Request Number: 17-00488008 • Address: 8728 MILVERTON DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00488008
Address
8728 MILVERTON DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-27T12:29:39.000
Status
Closed
Created Date
2017-09-29T12:29:39.000
Update Date
2017-10-26T11:23:39.000
Closed Date
2017-10-26T11:23:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2530327.03697703
Y Coordinate
6959760.40261376
Lat Long Location
8728 MILVERTON DR, DALLAS, TX 75217
Unique Key
1297078427
17-00528186
Service Request Number: 17-00528186 • Address: 2588 HARRY HINES BLVD, DALLAS, 75201 • City Council District: 14
Service Request Number
17-00528186
Address
2588 HARRY HINES BLVD, DALLAS, 75201
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T00:47:53.000
Status
Closed
Created Date
2017-10-26T00:47:53.000
Update Date
2017-10-26T07:38:44.000
Closed Date
2017-10-26T07:38:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488749.21151216
Y Coordinate
6975179.34597988
Lat Long Location
2588 HARRY HINES BLVD, DALLAS, 75201
Unique Key
1300634357
17-00517660
Service Request Number: 17-00517660 • Address: 6939 PASADENA AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00517660
Address
6939 PASADENA AVE, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T08:40:04.000
Status
Closed
Created Date
2017-10-19T08:40:04.000
Update Date
2017-10-26T08:15:50.000
Closed Date
2017-10-26T08:15:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509608.66446183
Y Coordinate
6985143.22893948
Lat Long Location
6939 PASADENA AVE, DALLAS, TX 75214
Unique Key
1299733849
17-00528499
Service Request Number: 17-00528499 • Address: 3332 LA VERN PKWY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00528499
Address
3332 LA VERN PKWY, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T09:28:00.000
Status
Closed
Created Date
2017-10-26T09:28:00.000
Update Date
2017-10-26T11:16:45.000
Closed Date
2017-10-26T11:16:45.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2515494.12168309
Y Coordinate
6967364.21234071
Lat Long Location
3332 LA VERN PKWY, DALLAS, TX 75227
Unique Key
1300667967
17-00472654
Service Request Number: 17-00472654 • Address: 4939 PHILIP AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00472654
Address
4939 PHILIP AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-01T11:00:47.000
Status
Closed
Created Date
2017-09-20T11:00:47.000
Update Date
2017-10-25T15:53:49.000
Closed Date
2017-10-25T15:53:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504718.02224871
Y Coordinate
6974392.20458844
Lat Long Location
4939 PHILIP AVE, DALLAS, TX 75223
Unique Key
1295704791
17-00257845
Service Request Number: 17-00257845 • Address: 2560 MATLAND DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00257845
Address
2560 MATLAND DR, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-10-06T17:13:05.000
Status
Closed
Created Date
2017-05-31T17:13:05.000
Update Date
2017-10-26T11:42:13.000
Closed Date
2017-10-26T11:42:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472202.49980987
Y Coordinate
6929594.73372702
Lat Long Location
2560 MATLAND DR, DALLAS, TX 75237
Unique Key
1275130948
17-00614583
Service Request Number: 17-00614583 • Address: 3996 OAK LAWN AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00614583
Address
3996 OAK LAWN AVE, DALLAS, TX 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-02T11:29:18.000
Status
Closed
Created Date
2017-12-30T11:29:18.000
Update Date
2018-03-24T15:34:09.000
Closed Date
2018-03-24T15:34:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490018.57232881
Y Coordinate
6984516.90311744
Lat Long Location
3996 OAK LAWN AVE, DALLAS, TX 75219
Unique Key
1307674238
18-00132823
Service Request Number: 18-00132823 • Address: 3515 BROWN ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00132823
Address
3515 BROWN ST, DALLAS, TX 75219
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:08:55.000
Status
Closed
Created Date
2018-03-24T11:08:55.000
Update Date
2018-03-24T16:18:48.000
Closed Date
2018-03-24T16:18:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487965.40902832
Y Coordinate
6979589.15386052
Lat Long Location
3515 BROWN ST, DALLAS, TX 75219
Unique Key
1317903927
18-00125470
Service Request Number: 18-00125470 • Address: HUDNALL ST & STONELEIGH AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00125470
Address
HUDNALL ST & STONELEIGH AVE, DALLAS, TX 75235
City Council District
2
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-27T17:01:01.000
Status
Closed
Created Date
2018-03-20T17:01:01.000
Update Date
2018-03-24T15:34:44.000
Closed Date
2018-03-24T15:34:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481630.52209868
Y Coordinate
6985737.37873517
Lat Long Location
HUDNALL ST & STONELEIGH AVE, DALLAS, TX 75235
Unique Key
1317371323
18-00130866
Service Request Number: 18-00130866 • Address: 12427 RUTHDALE DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
18-00130866
Address
12427 RUTHDALE DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:31:56.000
Status
Duplicate (closed)
Created Date
2018-03-23T10:31:56.000
Update Date
2018-03-24T14:33:10.000
Closed Date
2018-03-24T14:33:10.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478578.26070127
Y Coordinate
7021155.37884553
Lat Long Location
12427 RUTHDALE DR, DALLAS, TX 75244
Unique Key
1317765371
18-00132297
Service Request Number: 18-00132297 • Address: 11409 DENTON DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00132297
Address
11409 DENTON DR, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T17:16:39.000
Status
Closed
Created Date
2018-03-23T17:16:39.000
Update Date
2018-03-24T10:43:06.000
Closed Date
2018-03-24T10:43:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462929.27964429
Y Coordinate
7013234.33902514
Lat Long Location
11409 DENTON DR, DALLAS, TX 75229
Unique Key
1317858395
17-00510298
Service Request Number: 17-00510298 • Address: 10110 BRANWOOD LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00510298
Address
10110 BRANWOOD LN, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T15:42:53.000
Status
Closed
Created Date
2017-10-13T15:42:53.000
Update Date
2017-10-26T09:12:03.000
Closed Date
2017-10-26T09:12:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2517750.50729446
Y Coordinate
7022021.00601069
Lat Long Location
10110 BRANWOOD LN, DALLAS, TX 75243
Unique Key
1299069159
17-00520107
Service Request Number: 17-00520107 • Address: 1900 MARKET CENTER BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00520107
Address
1900 MARKET CENTER BLVD, DALLAS, TX 75207
City Council District
6
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-17T12:11:29.000
Status
Closed
Created Date
2017-10-20T12:11:29.000
Update Date
2017-10-25T15:34:37.000
Closed Date
2017-10-25T15:34:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483582.9332782
Y Coordinate
6976547.80268296
Lat Long Location
1900 MARKET CENTER BLVD, DALLAS, TX 75207
Unique Key
1299917966
18-00132779
Service Request Number: 18-00132779 • Address: 9301 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00132779
Address
9301 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T10:42:42.000
Status
Closed
Created Date
2018-03-24T10:42:42.000
Update Date
2018-03-24T10:44:03.000
Closed Date
2018-03-24T10:44:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508871.96264996
Y Coordinate
7018275.84514775
Lat Long Location
9301 FOREST LN, DALLAS, TX 75243
Unique Key
1317900935
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