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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00130031
Service Request Number: 18-00130031 • Address: 6652 MERCEDES AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130031
Address
6652 MERCEDES AVE, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T17:28:00.000
Status
Closed
Created Date
2018-03-22T17:28:00.000
Update Date
2018-03-24T08:11:37.000
Closed Date
2018-03-24T08:11:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506967.96347872
Y Coordinate
6988802.03180179
Lat Long Location
6652 MERCEDES AVE, DALLAS, TX 75214
Unique Key
1317699405
17-00527823
Service Request Number: 17-00527823 • Address: 1603 FORDHAM RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527823
Address
1603 FORDHAM RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T16:09:29.000
Status
Closed
Created Date
2017-10-25T16:09:29.000
Update Date
2017-10-25T16:12:15.000
Closed Date
2017-10-25T16:12:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491048.77467061
Y Coordinate
6940711.49484849
Lat Long Location
1603 FORDHAM RD, DALLAS, TX 75216
Unique Key
1300601305
18-00131071
Service Request Number: 18-00131071 • Address: W DAVIS ST & N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00131071
Address
W DAVIS ST & N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-06T11:19:38.000
Status
Closed
Created Date
2018-03-23T11:19:38.000
Update Date
2018-03-24T14:02:55.000
Closed Date
2018-03-24T14:02:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477571.54060439
Y Coordinate
6959630.01574379
Lat Long Location
W DAVIS ST & N EDGEFIELD AVE, DALLAS, TX 75208
Unique Key
1317778126
18-00132910
Service Request Number: 18-00132910 • Address: 1710 TANTOR RD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00132910
Address
1710 TANTOR RD, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-29T12:49:41.000
Status
Closed
Created Date
2018-03-24T12:49:41.000
Update Date
2018-03-24T16:00:03.000
Closed Date
2018-03-24T16:00:02.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2454764.73483494
Y Coordinate
7010752.81591984
Lat Long Location
1710 TANTOR RD, DALLAS, TX 75229
Unique Key
1317911008
18-00126976
Service Request Number: 18-00126976 • Address: 1736 NINA DR, DALLAS, TX 75051 • City Council District: 3
Service Request Number
18-00126976
Address
1736 NINA DR, DALLAS, TX 75051
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T13:36:31.000
Status
Closed
Created Date
2018-03-21T13:36:31.000
Update Date
2018-03-24T11:17:31.000
Closed Date
2018-03-24T11:17:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2437293.95757031
Y Coordinate
6948928.33253043
Lat Long Location
1736 NINA DR, DALLAS, TX 75051
Unique Key
1317484812
17-00528290
Service Request Number: 17-00528290 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00528290
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T08:10:10.000
Status
Closed
Created Date
2017-10-26T08:10:10.000
Update Date
2017-10-26T08:10:10.000
Closed Date
2017-10-26T08:10:10.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1300651836
17-00495604
Service Request Number: 17-00495604 • Address: 2906 KINGSFORD AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00495604
Address
2906 KINGSFORD AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T15:35:02.000
Status
Closed
Created Date
2017-10-04T15:35:02.000
Update Date
2017-10-26T12:40:28.000
Closed Date
2017-10-26T12:40:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532860.07371926
Y Coordinate
6964913.10176
Lat Long Location
2906 KINGSFORD AVE, DALLAS, TX 75227
Unique Key
1297803015
18-00132663
Service Request Number: 18-00132663 • Address: 4226 MEMORY LANE BLVD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00132663
Address
4226 MEMORY LANE BLVD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:10:14.000
Status
Closed
Created Date
2018-03-24T09:10:14.000
Update Date
2018-03-24T09:17:40.000
Closed Date
2018-03-24T09:17:41.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506029.42303133
Y Coordinate
6928395.67828796
Lat Long Location
4226 MEMORY LANE BLVD, DALLAS, TX 75241
Unique Key
1317892578
18-00132797
Service Request Number: 18-00132797 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132797
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:49:50.000
Status
Closed
Created Date
2018-03-24T10:49:50.000
Update Date
2018-03-24T10:50:23.000
Closed Date
2018-03-24T10:50:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317902044
17-00511096
Service Request Number: 17-00511096 • Address: 7341 CHARLES CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00511096
Address
7341 CHARLES CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T15:43:49.000
Status
Closed
Created Date
2017-10-14T15:43:49.000
Update Date
2017-10-26T10:36:03.000
Closed Date
2017-10-26T10:36:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523454.91633945
Y Coordinate
6955944.71663961
Lat Long Location
7341 CHARLES CT, DALLAS, TX 75217
Unique Key
1299155775
18-00131636
Service Request Number: 18-00131636 • Address: 7798 MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00131636
Address
7798 MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T14:00:35.000
Status
Closed
Created Date
2018-03-23T14:00:35.000
Update Date
2018-03-24T11:58:10.000
Closed Date
2018-03-24T11:58:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2525687.84517297
Y Coordinate
6967947.85413874
Lat Long Location
7798 MILITARY PKWY, DALLAS, 75227
Unique Key
1317812916
17-00524920
Service Request Number: 17-00524920 • Address: 18732 TALL OAK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00524920
Address
18732 TALL OAK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:18:29.000
Status
Closed
Created Date
2017-10-24T10:18:29.000
Update Date
2017-10-26T09:07:18.000
Closed Date
2017-10-26T09:07:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479488.7268628
Y Coordinate
7052899.89736544
Lat Long Location
18732 TALL OAK DR, DALLAS, TX 75287
Unique Key
1300368434
18-00132832
Service Request Number: 18-00132832 • Address: LA VISTA DR & WEST SHORE DR, DALLAS, TX • City Council District: 14
Service Request Number
18-00132832
Address
LA VISTA DR & WEST SHORE DR, DALLAS, TX
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T11:21:29.000
Status
Closed
Created Date
2018-03-24T11:21:29.000
Update Date
2018-03-24T12:13:40.000
Closed Date
2018-03-24T12:13:40.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509589.68079924
Y Coordinate
6982480.122009
Lat Long Location
LA VISTA DR & WEST SHORE DR, DALLAS, TX
Unique Key
1317904716
17-00482773
Service Request Number: 17-00482773 • Address: 3403 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00482773
Address
3403 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T15:03:31.000
Status
Closed
Created Date
2017-09-26T15:03:31.000
Update Date
2017-10-26T14:02:25.000
Closed Date
2017-10-26T14:02:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515961.79440266
Y Coordinate
6967851.13976728
Lat Long Location
3403 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1296548271
17-00524651
Service Request Number: 17-00524651 • Address: 9277 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00524651
Address
9277 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:02:46.000
Status
Closed
Created Date
2017-10-24T09:02:46.000
Update Date
2017-10-26T09:23:58.000
Closed Date
2017-10-26T09:23:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513887.27921213
Y Coordinate
7004449.1927239
Lat Long Location
9277 CLIFFMERE DR, DALLAS, TX 75238
Unique Key
1300349138
17-00529714
Service Request Number: 17-00529714 • Address: 2900 DUNCANVILLE RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00529714
Address
2900 DUNCANVILLE RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T16:06:44.000
Status
Closed
Created Date
2017-10-26T16:06:44.000
Update Date
2017-10-26T16:10:59.000
Closed Date
2017-10-26T16:10:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457968.26587116
Y Coordinate
6946321.21385719
Lat Long Location
2900 DUNCANVILLE RD, DALLAS, TX 75211
Unique Key
1300761270
17-00603748
Service Request Number: 17-00603748 • Address: 3952 MCKINNEY AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00603748
Address
3952 MCKINNEY AVE, DALLAS, TX 75204
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-24T18:13:58.000
Status
Closed
Created Date
2017-12-20T18:13:58.000
Update Date
2018-03-24T05:53:32.000
Closed Date
2018-03-24T05:53:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492639.32331396
Y Coordinate
6982107.35882683
Lat Long Location
3952 MCKINNEY AVE, DALLAS, TX 75204
Unique Key
1306788556
18-00114700
Service Request Number: 18-00114700 • Address: 610 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00114700
Address
610 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T02:11:43.000
Status
Closed
Created Date
2018-03-15T02:11:43.000
Update Date
2018-03-24T10:54:36.000
Closed Date
2018-03-24T10:54:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473763.32163889
Y Coordinate
6956156.33163511
Lat Long Location
610 S HAMPTON RD, DALLAS, TX 75208
Unique Key
1316599538
17-00523155
Service Request Number: 17-00523155 • Address: 18443 TETTENHALL DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00523155
Address
18443 TETTENHALL DR, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T12:26:05.000
Status
Closed
Created Date
2017-10-23T12:26:05.000
Update Date
2017-10-26T09:10:29.000
Closed Date
2017-10-26T09:10:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489088.836272
Y Coordinate
7051505.83718363
Lat Long Location
18443 TETTENHALL DR, DALLAS, TX 75252
Unique Key
1300223663
18-00039251
Service Request Number: 18-00039251 • Address: 511 WOODMONT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00039251
Address
511 WOODMONT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-13T08:01:33.000
Status
Closed
Created Date
2018-01-29T08:01:33.000
Update Date
2018-03-24T15:04:44.000
Closed Date
2018-03-24T15:04:44.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520481.44537402
Y Coordinate
6949625.28738775
Lat Long Location
511 WOODMONT DR, DALLAS, TX 75217
Unique Key
1310818855
17-00526243
Service Request Number: 17-00526243 • Address: 216 W YARMOUTH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00526243
Address
216 W YARMOUTH ST, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-07T18:23:10.000
Status
Closed
Created Date
2017-10-24T18:23:10.000
Update Date
2017-10-26T07:56:16.000
Closed Date
2017-10-26T07:56:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483510.20741458
Y Coordinate
6955232.73484184
Lat Long Location
216 W YARMOUTH ST, DALLAS, 75208
Unique Key
1300469847
17-00527604
Service Request Number: 17-00527604 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527604
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:48:21.000
Status
Closed
Created Date
2017-10-25T14:48:21.000
Update Date
2017-10-25T14:48:53.000
Closed Date
2017-10-25T14:48:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300584791
18-00372862
Service Request Number: 18-00372862 • Address: BOEDEKER ST & W NORTHWEST HWY, DALLAS, • City Council District: 13
Service Request Number
18-00372862
Address
BOEDEKER ST & W NORTHWEST HWY, DALLAS,
City Council District
13
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-31T16:22:02.000
Status
Closed
Created Date
2018-07-25T16:22:02.000
Update Date
2018-07-26T08:20:00.000
Closed Date
2018-07-26T08:20:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497626.49932439
Y Coordinate
7002184.64247385
Lat Long Location
BOEDEKER ST & W NORTHWEST HWY, DALLAS,
Unique Key
1339403048
17-00527706
Service Request Number: 17-00527706 • Address: 4400 HARVEST HILL RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527706
Address
4400 HARVEST HILL RD, DALLAS, TX 75244
City Council District
13
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-07T15:30:25.000
Status
Closed
Created Date
2017-10-25T15:30:25.000
Update Date
2017-10-25T15:44:45.000
Closed Date
2017-10-25T15:44:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479575.03640589
Y Coordinate
7022526.441395
Lat Long Location
4400 HARVEST HILL RD, DALLAS, TX 75244
Unique Key
1300592482
18-00132585
Service Request Number: 18-00132585 • Address: 8908 BECKLEYCREST AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00132585
Address
8908 BECKLEYCREST AVE, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T02:45:42.000
Status
Closed
Created Date
2018-03-24T02:45:42.000
Update Date
2018-03-24T07:52:11.000
Closed Date
2018-03-24T07:52:11.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2481336.68864759
Y Coordinate
6919929.00041475
Lat Long Location
8908 BECKLEYCREST AVE, DALLAS, TX 75232
Unique Key
1317882910
17-00524981
Service Request Number: 17-00524981 • Address: 5435 MILLER AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00524981
Address
5435 MILLER AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:32:31.000
Status
Closed
Created Date
2017-10-24T10:32:31.000
Update Date
2017-10-25T16:32:40.000
Closed Date
2017-10-25T16:30:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2497916.32063141
Y Coordinate
6986096.0247031
Lat Long Location
5435 MILLER AVE, DALLAS, TX 75206
Unique Key
1300372861
17-00176676
Service Request Number: 17-00176676 • Address: 4222 CANAL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00176676
Address
4222 CANAL ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-05T15:35:32.000
Status
Closed
Created Date
2017-04-17T15:35:32.000
Update Date
2017-10-25T16:01:35.000
Closed Date
2017-10-25T16:01:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507374.04979886
Y Coordinate
6968700.08296092
Lat Long Location
4222 CANAL ST, DALLAS, TX 75210
Unique Key
1265475509
17-00526573
Service Request Number: 17-00526573 • Address: 647 JONELLE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00526573
Address
647 JONELLE AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:33:25.000
Status
Closed
Created Date
2017-10-25T08:33:25.000
Update Date
2017-10-26T07:56:37.000
Closed Date
2017-10-26T07:56:37.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2519227.39665339
Y Coordinate
6950746.31021037
Lat Long Location
647 JONELLE AVE, DALLAS, TX 75217
Unique Key
1300512755
17-00529838
Service Request Number: 17-00529838 • Address: 4621 COLLINS AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00529838
Address
4621 COLLINS AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-04T16:51:44.000
Status
Closed
Created Date
2017-10-26T16:51:44.000
Update Date
2017-10-26T16:52:37.000
Closed Date
2017-10-26T16:52:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508615.43794024
Y Coordinate
6969859.03263996
Lat Long Location
4621 COLLINS AVE, DALLAS, TX 75210
Unique Key
1300774542
17-00527078
Service Request Number: 17-00527078 • Address: 10352 CHELMSFORD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527078
Address
10352 CHELMSFORD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:23:24.000
Status
Closed
Created Date
2017-10-25T11:23:24.000
Update Date
2017-10-26T07:55:44.000
Closed Date
2017-10-26T07:55:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2538554.00688474
Y Coordinate
6959369.16886747
Lat Long Location
10352 CHELMSFORD DR, DALLAS, TX 75217
Unique Key
1300548584
17-00528841
Service Request Number: 17-00528841 • Address: 5938 ROSS AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00528841
Address
5938 ROSS AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:17:29.000
Status
Closed
Created Date
2017-10-26T11:17:29.000
Update Date
2017-10-26T14:21:41.000
Closed Date
2017-10-26T14:21:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501352.16720293
Y Coordinate
6982437.87310064
Lat Long Location
5938 ROSS AVE, DALLAS, TX 75206
Unique Key
1300692785
18-00126142
Service Request Number: 18-00126142 • Address: 10000 SAND SPRINGS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00126142
Address
10000 SAND SPRINGS AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T09:18:10.000
Status
Closed
Created Date
2018-03-21T09:18:10.000
Update Date
2018-03-24T14:19:25.000
Closed Date
2018-03-24T14:19:25.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537060.83521725
Y Coordinate
6963318.04342995
Lat Long Location
10000 SAND SPRINGS AVE, DALLAS, TX 75227
Unique Key
1317431261
17-00523866
Service Request Number: 17-00523866 • Address: 10431 ROBINDALE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00523866
Address
10431 ROBINDALE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:05:00.000
Status
Closed
Created Date
2017-10-23T16:05:00.000
Update Date
2017-10-26T09:22:50.000
Closed Date
2017-10-26T09:22:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519301.23117528
Y Coordinate
7009761.02678286
Lat Long Location
10431 ROBINDALE DR, DALLAS, TX 75238
Unique Key
1300271729
17-00528104
Service Request Number: 17-00528104 • Address: 1199 PHINNEY AVE, COCKRELL HILL, 75211 • Department: Management Services
Service Request Number
17-00528104
Address
1199 PHINNEY AVE, COCKRELL HILL, 75211
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T18:50:49.000
Status
Closed
Created Date
2017-10-25T18:50:49.000
Update Date
2017-10-26T07:55:30.000
Closed Date
2017-10-26T07:55:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2464216.03308578
Y Coordinate
6953480.35349572
Lat Long Location
1199 PHINNEY AVE, COCKRELL HILL, 75211
Unique Key
1300624946
17-00524465
Service Request Number: 17-00524465 • Address: 2739 BETHURUM AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00524465
Address
2739 BETHURUM AVE, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:14:33.000
Status
Closed
Created Date
2017-10-24T08:14:33.000
Update Date
2017-10-25T16:46:57.000
Closed Date
2017-10-25T16:46:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506109.01371621
Y Coordinate
6958980.40391161
Lat Long Location
2739 BETHURUM AVE, DALLAS, TX 75215
Unique Key
1300335033
17-00516752
Service Request Number: 17-00516752 • Address: 5630 LEDGE STONE DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00516752
Address
5630 LEDGE STONE DR, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T14:32:32.000
Status
Closed
Created Date
2017-10-18T14:32:32.000
Update Date
2017-10-26T08:59:37.000
Closed Date
2017-10-26T08:59:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504349.62835477
Y Coordinate
6997920.47961636
Lat Long Location
5630 LEDGE STONE DR, DALLAS, TX 75214
Unique Key
1299646243
17-00528477
Service Request Number: 17-00528477 • Address: 330 W LAURELAND RD, DALLAS, 75232 • City Council District: 3
Service Request Number
17-00528477
Address
330 W LAURELAND RD, DALLAS, 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T09:17:12.000
Status
Closed
Created Date
2017-10-26T09:17:12.000
Update Date
2017-10-26T10:40:00.000
Closed Date
2017-10-26T10:15:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483373.72465025
Y Coordinate
6932505.74648017
Lat Long Location
330 W LAURELAND RD, DALLAS, 75232
Unique Key
1300665990
18-00132429
Service Request Number: 18-00132429 • Address: NOMAS ST & CLYMER ST, DALLAS, TX • City Council District: 6
Service Request Number
18-00132429
Address
NOMAS ST & CLYMER ST, DALLAS, TX
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T19:19:29.000
Status
Closed
Created Date
2018-03-23T19:19:29.000
Update Date
2018-03-24T11:28:25.000
Closed Date
2018-03-24T11:28:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2457281.7526119
Y Coordinate
6971194.44070939
Lat Long Location
NOMAS ST & CLYMER ST, DALLAS, TX
Unique Key
1317867270
18-00116092
Service Request Number: 18-00116092 • Address: 406 CORDOVA ST, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00116092
Address
406 CORDOVA ST, DALLAS, 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-04T14:20:13.000
Status
Closed
Created Date
2018-03-15T14:20:13.000
Update Date
2018-03-24T13:57:14.000
Closed Date
2018-03-24T13:57:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507323.66098053
Y Coordinate
6980718.71533619
Lat Long Location
406 CORDOVA ST, DALLAS, 75223
Unique Key
1316692548
17-00527029
Service Request Number: 17-00527029 • Address: 9426 BEACON HILL CIR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00527029
Address
9426 BEACON HILL CIR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:11:07.000
Status
Closed
Created Date
2017-10-25T11:11:07.000
Update Date
2017-10-26T07:55:45.000
Closed Date
2017-10-26T07:55:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2534355.7168705
Y Coordinate
6942904.80009243
Lat Long Location
9426 BEACON HILL CIR, DALLAS, TX 75217
Unique Key
1300545440
17-00449595
Service Request Number: 17-00449595 • Address: 6223 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00449595
Address
6223 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-05T10:02:54.000
Status
Closed
Created Date
2017-09-07T10:02:54.000
Update Date
2017-10-26T10:43:01.000
Closed Date
2017-10-26T10:43:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2518125.38047714
Y Coordinate
6969663.63076298
Lat Long Location
6223 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1293788034
17-00291034
Service Request Number: 17-00291034 • Address: 1500 MARILLA ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
17-00291034
Address
1500 MARILLA ST, DALLAS, TX 75201
City Council District
2
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T15:37:06.000
Status
Closed
Created Date
2017-06-18T15:37:06.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-21T10:27:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491518.91280579
Y Coordinate
6969610.28402491
Lat Long Location
1500 MARILLA ST, DALLAS, TX 75201
Unique Key
1277845212
17-00519093
Service Request Number: 17-00519093 • Address: 3131 FAIRVIEW AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00519093
Address
3131 FAIRVIEW AVE, DALLAS, TX 75223
City Council District
2
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-16T18:02:35.000
Status
Closed
Created Date
2017-10-19T18:02:35.000
Update Date
2017-10-26T08:54:34.000
Closed Date
2017-10-26T08:54:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508862.09163024
Y Coordinate
6974657.37088046
Lat Long Location
3131 FAIRVIEW AVE, DALLAS, TX 75223
Unique Key
1299839502
17-00529447
Service Request Number: 17-00529447 • Address: 1505 DALVIEW AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00529447
Address
1505 DALVIEW AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T14:42:39.000
Status
Closed
Created Date
2017-10-26T14:42:39.000
Update Date
2017-10-26T14:44:29.000
Closed Date
2017-10-26T14:44:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494555.31853825
Y Coordinate
6953355.05941319
Lat Long Location
1505 DALVIEW AVE, DALLAS, TX 75203
Unique Key
1300741336
18-00129960
Service Request Number: 18-00129960 • Address: 3800 S TYLER ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00129960
Address
3800 S TYLER ST, DALLAS, 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-29T16:49:22.000
Status
Closed
Created Date
2018-03-22T16:49:22.000
Update Date
2018-03-24T16:08:36.000
Closed Date
2018-03-24T16:08:36.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480000.17075236
Y Coordinate
6941025.62178132
Lat Long Location
3800 S TYLER ST, DALLAS, 75224
Unique Key
1317694317
17-00441655
Service Request Number: 17-00441655 • Address: 115 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00441655
Address
115 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-02T14:40:47.000
Status
Closed
Created Date
2017-09-01T14:40:47.000
Update Date
2017-10-25T15:09:11.000
Closed Date
2017-10-25T15:09:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522003.684047
Y Coordinate
6947222.39366816
Lat Long Location
115 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1293105356
17-00527866
Service Request Number: 17-00527866 • Address: 2245 MARILLA ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
17-00527866
Address
2245 MARILLA ST, DALLAS, TX 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:20:12.000
Status
Closed
Created Date
2017-10-25T16:20:12.000
Update Date
2017-10-26T07:51:17.000
Closed Date
2017-10-26T07:51:17.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494760.92084272
Y Coordinate
6970714.64527292
Lat Long Location
2245 MARILLA ST, DALLAS, TX 75201
Unique Key
1300605312
17-00515442
Service Request Number: 17-00515442 • Address: 8580 ABRAMS RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00515442
Address
8580 ABRAMS RD, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T22:27:37.000
Status
Closed
Created Date
2017-10-17T22:27:37.000
Update Date
2017-10-26T07:42:57.000
Closed Date
2017-10-26T07:42:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2508851.87090677
Y Coordinate
7013335.07403596
Lat Long Location
8580 ABRAMS RD, DALLAS, TX 75243
Unique Key
1299539936
17-00526492
Service Request Number: 17-00526492 • Address: 6451 SKILLMAN ST, DALLAS, 75231 • City Council District: 13
Service Request Number
17-00526492
Address
6451 SKILLMAN ST, DALLAS, 75231
City Council District
13
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T08:03:00.000
Status
Closed
Created Date
2017-10-25T08:03:00.000
Update Date
2017-10-26T15:32:29.000
Closed Date
2017-10-26T15:32:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507390.08151802
Y Coordinate
7001995.57578835
Lat Long Location
6451 SKILLMAN ST, DALLAS, 75231
Unique Key
1300506788
17-00526194
Service Request Number: 17-00526194 • Address: MCCUTCHEON LN & REVA ST, DALLAS, TX • City Council District: 5
Service Request Number
17-00526194
Address
MCCUTCHEON LN & REVA ST, DALLAS, TX
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T17:40:52.000
Status
Closed
Created Date
2017-10-24T17:40:52.000
Update Date
2017-10-25T14:34:26.000
Closed Date
2017-10-25T14:34:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529947.86218209
Y Coordinate
6962766.50168748
Lat Long Location
MCCUTCHEON LN & REVA ST, DALLAS, TX
Unique Key
1300464606
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