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Operation Trinity's Trident

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset wrhf-phy9 15 fields
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Showing 50 real records
20-00911082
Service Request Number: 20-00911082 • Address: 13215 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00911082
Address
13215 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-06T09:55:56.000
Update Date
2020-09-09T09:15:33.000
Closed Date
2020-09-06T09:55:56.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnxsmAAB
20-00909607
Service Request Number: 20-00909607 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00909607
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-06T08:40:05.000
Update Date
2020-09-08T16:09:11.000
Closed Date
2020-09-06T08:40:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnqGNAAZ
20-00903664
Service Request Number: 20-00903664 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00903664
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-09-06T08:40:05.000
Update Date
2020-09-29T17:46:15.000
Closed Date
2020-09-06T08:40:05.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000YnSXfAAN
20-00902499
Service Request Number: 20-00902499 • Address: 10205 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00902499
Address
10205 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-05T09:39:21.000
Update Date
2020-09-11T17:21:23.000
Closed Date
2020-09-05T09:39:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwsfrAAB
20-00898436
Service Request Number: 20-00898436 • Address: 12608 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00898436
Address
12608 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-03T22:27:27.000
Update Date
2020-09-08T08:34:40.000
Closed Date
2020-09-03T22:27:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YEkYOAA1
20-00893141
Service Request Number: 20-00893141 • Address: 10110 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00893141
Address
10110 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-09-02T15:15:06.000
Update Date
2020-09-08T08:33:08.000
Closed Date
2020-09-02T15:15:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YkP1KAAV
20-00870064
Service Request Number: 20-00870064 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00870064
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T12:26:51.000
Update Date
2020-08-26T14:32:01.000
Closed Date
2020-08-26T12:26:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YizxgAAB
20-00869179
Service Request Number: 20-00869179 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00869179
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-08-26T10:03:13.000
Update Date
2020-08-26T13:22:49.000
Closed Date
2020-08-26T10:03:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YiwgJAAR
20-00867765
Service Request Number: 20-00867765 • Address: 10004 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00867765
Address
10004 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-08-25T16:50:59.000
Update Date
2020-08-28T08:14:53.000
Closed Date
2020-08-25T16:50:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YiqKKAAZ
20-00865061
Service Request Number: 20-00865061 • Address: 10222 ECHO RIDGE CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00865061
Address
10222 ECHO RIDGE CT, DALLAS, TX, 75243
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-25T09:39:58.000
Update Date
2020-08-25T09:51:58.000
Closed Date
2020-08-25T09:39:58.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YigUiAAJ
20-00859677
Service Request Number: 20-00859677 • Address: 12604 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00859677
Address
12604 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-23T16:31:30.000
Update Date
2020-08-25T15:24:37.000
Closed Date
2020-08-23T16:31:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YiJEHAA3
20-00859082
Service Request Number: 20-00859082 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00859082
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T09:18:11.000
Update Date
2020-08-23T10:47:44.000
Closed Date
2020-08-23T09:18:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YiFp1AAF
20-00859079
Service Request Number: 20-00859079 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00859079
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-23T09:16:57.000
Update Date
2020-08-23T13:36:11.000
Closed Date
2020-08-23T09:16:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YiFt7AAF
20-00858985
Service Request Number: 20-00858985 • Address: 10209 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00858985
Address
10209 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-23T07:19:21.000
Update Date
2020-08-23T08:56:36.000
Closed Date
2020-08-23T07:19:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000YiFApAAN
20-00848961
Service Request Number: 20-00848961 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00848961
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-19T15:48:12.000
Update Date
2020-08-20T07:11:17.000
Closed Date
2020-08-19T15:48:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YhRXDAA3
20-00845870
Service Request Number: 20-00845870 • Address: 10124 DESERT WILLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00845870
Address
10124 DESERT WILLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-18T23:17:56.000
Update Date
2020-09-25T18:00:34.000
Closed Date
2020-08-18T23:17:56.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhFDUAA3
20-00845306
Service Request Number: 20-00845306 • Address: 10324 BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00845306
Address
10324 BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-08-18T16:35:42.000
Update Date
2020-08-19T23:00:18.000
Closed Date
2020-08-18T16:35:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YhCo3AAF
20-00841150
Service Request Number: 20-00841150 • Address: 13415 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00841150
Address
13415 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-17T16:36:49.000
Update Date
2020-08-25T15:37:45.000
Closed Date
2020-08-17T16:36:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ygw5QAAR
20-00836567
Service Request Number: 20-00836567 • Address: 13310 DAYSTROM CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00836567
Address
13310 DAYSTROM CT, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-15T19:02:01.000
Update Date
2020-08-16T10:58:06.000
Closed Date
2020-08-15T19:02:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgaWVAAZ
20-00835826
Service Request Number: 20-00835826 • Address: 10215 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00835826
Address
10215 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-15T08:22:50.000
Update Date
2020-09-29T17:48:09.000
Closed Date
2020-08-15T08:22:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgYUsAAN
20-00835809
Service Request Number: 20-00835809 • Address: 10210 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00835809
Address
10210 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-16T23:59:00.000
Status
Closed
Created Date
2020-08-15T08:01:46.000
Update Date
2020-08-15T08:55:04.000
Closed Date
2020-08-15T08:01:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgYRoAAN
20-00828832
Service Request Number: 20-00828832 • Address: 12635 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00828832
Address
12635 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-08-13T09:05:52.000
Update Date
2020-08-18T06:44:18.000
Closed Date
2020-08-13T09:05:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvyF6AAJ
20-00828806
Service Request Number: 20-00828806 • Address: 12635 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00828806
Address
12635 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-13T09:02:09.000
Update Date
2020-08-13T10:48:23.000
Closed Date
2020-08-13T09:02:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XvyALAAZ
20-00801944
Service Request Number: 20-00801944 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00801944
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-08-05T10:04:34.000
Update Date
2020-08-18T14:51:09.000
Closed Date
2020-08-05T10:04:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHiNeAAL
20-00798057
Service Request Number: 20-00798057 • Address: 13015 JASONCREST TRL, DALLAS • City Council District: 10
Service Request Number
20-00798057
Address
13015 JASONCREST TRL, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:40:57.000
Update Date
2020-08-05T10:08:47.000
Closed Date
2020-08-04T11:40:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHW4bAAH
20-00796944
Service Request Number: 20-00796944 • Address: 12909 JASONCREST TRL, DALLAS • City Council District: 10
Service Request Number
20-00796944
Address
12909 JASONCREST TRL, DALLAS
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-04T09:04:52.000
Update Date
2020-08-12T15:02:27.000
Closed Date
2020-08-04T09:04:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHRx8AAH
20-00790644
Service Request Number: 20-00790644 • Address: 12929 JASONCREST TRL, DALLAS • City Council District: 10
Service Request Number
20-00790644
Address
12929 JASONCREST TRL, DALLAS
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-08-01T11:38:52.000
Update Date
2020-08-01T13:05:01.000
Closed Date
2020-08-01T11:38:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XfCLTAA3
20-00785643
Service Request Number: 20-00785643 • Address: 10032 LAWLER RD, DALLAS • City Council District: 10
Service Request Number
20-00785643
Address
10032 LAWLER RD, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T07:36:46.000
Update Date
2020-07-31T13:31:43.000
Closed Date
2020-07-31T07:36:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XexiNAAR
20-00781109
Service Request Number: 20-00781109 • Address: 10032 LAWLER RD, DALLAS • City Council District: 10
Service Request Number
20-00781109
Address
10032 LAWLER RD, DALLAS
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T16:59:24.000
Update Date
2020-07-29T17:39:11.000
Closed Date
2020-07-29T16:59:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeeNIAAZ
20-00779165
Service Request Number: 20-00779165 • Address: 10222 ECHO RIDGE CT, DALLAS • City Council District: 10
Service Request Number
20-00779165
Address
10222 ECHO RIDGE CT, DALLAS
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-29T12:15:42.000
Update Date
2020-08-05T11:44:29.000
Closed Date
2020-07-29T12:15:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeXrwAAF
20-00773481
Service Request Number: 20-00773481 • Address: 13421 WHISPERING HILLS DR, DALLAS • City Council District: 10
Service Request Number
20-00773481
Address
13421 WHISPERING HILLS DR, DALLAS
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-28T08:33:17.000
Update Date
2020-08-11T11:05:38.000
Closed Date
2020-07-28T08:33:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeAPzAAN
20-00768502
Service Request Number: 20-00768502 • Address: 12517 HORNBEAM DR, DALLAS • City Council District: 10
Service Request Number
20-00768502
Address
12517 HORNBEAM DR, DALLAS
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-26T19:50:47.000
Update Date
2020-09-29T17:42:32.000
Closed Date
2020-07-26T19:50:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdneAAAR
20-00744879
Service Request Number: 20-00744879 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00744879
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-19T13:02:21.000
Update Date
2020-09-29T17:37:35.000
Closed Date
2020-07-19T13:02:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbzEVAAZ
20-00744358
Service Request Number: 20-00744358 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00744358
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-19T06:55:23.000
Update Date
2020-08-07T08:30:50.000
Closed Date
2020-07-19T06:55:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbwm1AAB
20-00743721
Service Request Number: 20-00743721 • Address: 12604 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00743721
Address
12604 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-18T15:14:30.000
Update Date
2020-08-13T15:00:44.000
Closed Date
2020-07-18T15:14:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbuxXAAR
20-00743716
Service Request Number: 20-00743716 • Address: 12604 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00743716
Address
12604 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-25T23:59:00.000
Status
Closed
Created Date
2020-07-18T15:12:48.000
Update Date
2020-07-21T07:53:43.000
Closed Date
2020-07-18T15:12:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbux3AAB
20-00736596
Service Request Number: 20-00736596 • Address: 13303 DAYSTROM CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00736596
Address
13303 DAYSTROM CT, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-16T13:10:53.000
Update Date
2020-07-27T09:17:12.000
Closed Date
2020-07-16T13:10:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbTrRAAV
20-00736580
Service Request Number: 20-00736580 • Address: 13303 DAYSTROM CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00736580
Address
13303 DAYSTROM CT, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-16T13:08:22.000
Update Date
2020-08-04T11:21:39.000
Closed Date
2020-07-16T13:08:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbTmlAAF
20-00725480
Service Request Number: 20-00725480 • Address: 12609 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00725480
Address
12609 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-19T23:59:00.000
Status
Closed
Created Date
2020-07-14T09:51:53.000
Update Date
2020-07-15T08:49:56.000
Closed Date
2020-07-14T09:51:53.000
Outcome
Information Provided
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyxHkAAJ
20-00725242
Service Request Number: 20-00725242 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00725242
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-14T09:23:30.000
Update Date
2020-07-21T07:42:24.000
Closed Date
2020-07-14T09:23:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WywcxAAB
20-00725050
Service Request Number: 20-00725050 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00725050
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T09:00:07.000
Update Date
2020-08-07T08:33:59.000
Closed Date
2020-07-14T09:00:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wyvi8AAB
20-00718956
Service Request Number: 20-00718956 • Address: 10243 SUNRIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00718956
Address
10243 SUNRIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-07-12T19:44:17.000
Update Date
2020-07-13T10:11:15.000
Closed Date
2020-07-12T19:44:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyTlGAAV
20-00715897
Service Request Number: 20-00715897 • Address: 10206 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00715897
Address
10206 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-07-11T06:43:28.000
Update Date
2020-07-11T12:14:23.000
Closed Date
2020-07-11T06:43:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000WyIKcAAN
20-00705007
Service Request Number: 20-00705007 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00705007
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-08T13:38:25.000
Update Date
2020-07-08T14:08:03.000
Closed Date
2020-07-08T13:38:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WxbUtAAJ
20-00701979
Service Request Number: 20-00701979 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00701979
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-07T19:15:25.000
Update Date
2020-07-17T08:28:46.000
Closed Date
2020-07-07T19:15:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxPcYAAV
20-00701976
Service Request Number: 20-00701976 • Address: 10244 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00701976
Address
10244 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-07T19:14:01.000
Update Date
2020-07-15T10:31:00.000
Closed Date
2020-07-07T19:14:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxPbaAAF
20-00698077
Service Request Number: 20-00698077 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00698077
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-07T09:45:35.000
Update Date
2020-07-08T07:21:13.000
Closed Date
2020-07-07T09:45:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxF29AAF
20-00697825
Service Request Number: 20-00697825 • Address: 13023 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00697825
Address
13023 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-07-07T09:17:37.000
Update Date
2020-07-08T08:55:36.000
Closed Date
2020-07-07T09:17:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxERhAAN
20-00690456
Service Request Number: 20-00690456 • Address: 10119 RITA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00690456
Address
10119 RITA RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-04T23:49:30.000
Update Date
2020-07-08T09:52:53.000
Closed Date
2020-07-04T23:49:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wwm2aAAB
20-00689688
Service Request Number: 20-00689688 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00689688
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-04T13:55:32.000
Update Date
2020-07-08T11:44:28.000
Closed Date
2020-07-04T13:55:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwkVbAAJ
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