Operation Trinity's Trident

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset wrhf-phy9 15 fields
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Showing 50 real records
20-00574174
Service Request Number: 20-00574174 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00574174
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T07:26:45.000
Update Date
2020-06-03T08:55:20.000
Closed Date
2020-06-03T07:26:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvHALAA3
20-00563494
Service Request Number: 20-00563494 • Address: 10256 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00563494
Address
10256 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-30T19:16:47.000
Update Date
2020-06-19T15:20:55.000
Closed Date
2020-05-30T19:16:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuoF2AAJ
20-00562816
Service Request Number: 20-00562816 • Address: 13015 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00562816
Address
13015 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-31T23:59:00.000
Status
Closed
Created Date
2020-05-30T11:28:04.000
Update Date
2020-05-30T12:34:32.000
Closed Date
2020-05-30T11:28:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vun1JAAR
20-00549960
Service Request Number: 20-00549960 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00549960
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T13:18:38.000
Update Date
2020-09-30T16:50:14.000
Closed Date
2020-05-27T13:18:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEKxCAAX
20-00540804
Service Request Number: 20-00540804 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00540804
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-25T15:23:19.000
Update Date
2020-06-19T15:10:51.000
Closed Date
2020-05-25T15:23:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDy5nAAD
20-00540144
Service Request Number: 20-00540144 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00540144
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-25T09:50:50.000
Update Date
2020-06-05T06:00:31.000
Closed Date
2020-05-25T09:50:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDx5WAAT
20-00533109
Service Request Number: 20-00533109 • Address: 10126 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00533109
Address
10126 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-22T07:56:26.000
Update Date
2020-07-12T01:15:54.000
Closed Date
2020-05-22T07:56:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDj9JAAT
20-00531087
Service Request Number: 20-00531087 • Address: 10231 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00531087
Address
10231 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-21T14:02:37.000
Update Date
2020-07-17T12:47:18.000
Closed Date
2020-05-21T14:02:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDdh7AAD
20-00530326
Service Request Number: 20-00530326 • Address: 12602 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00530326
Address
12602 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T12:18:56.000
Update Date
2020-06-02T13:12:49.000
Closed Date
2020-05-21T12:18:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDc8iAAD
20-00527982
Service Request Number: 20-00527982 • Address: 10126 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00527982
Address
10126 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T21:27:33.000
Update Date
2020-05-22T07:42:00.000
Closed Date
2020-05-20T21:27:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDWnkAAH
20-00527913
Service Request Number: 20-00527913 • Address: 12722 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00527913
Address
12722 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T19:58:41.000
Update Date
2020-05-21T13:08:21.000
Closed Date
2020-05-20T19:58:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDWSXAA5
20-00527913
Service Request Number: 20-00527913 • Address: 12722 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00527913
Address
12722 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T19:58:41.000
Update Date
2020-05-21T13:08:21.000
Closed Date
2020-05-20T19:58:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDWSXAA5
20-00525731
Service Request Number: 20-00525731 • Address: 10202 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00525731
Address
10202 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-20T13:32:55.000
Update Date
2020-07-17T12:22:29.000
Closed Date
2020-05-20T13:32:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPk2AAH
20-00525663
Service Request Number: 20-00525663 • Address: 13439 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00525663
Address
13439 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-20T13:23:57.000
Update Date
2020-06-23T08:23:55.000
Closed Date
2020-05-20T13:23:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPc3AAH
20-00525544
Service Request Number: 20-00525544 • Address: 10223 ECHO RIDGE CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00525544
Address
10223 ECHO RIDGE CT, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-05-20T13:11:35.000
Update Date
2020-05-20T13:11:44.000
Closed Date
2020-05-20T13:11:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPOVAA5
20-00523511
Service Request Number: 20-00523511 • Address: 10210 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00523511
Address
10210 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T09:25:27.000
Update Date
2020-05-22T13:44:08.000
Closed Date
2020-05-20T09:25:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDLJbAAP
20-00523333
Service Request Number: 20-00523333 • Address: 12909 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00523333
Address
12909 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-20T09:04:59.000
Update Date
2020-05-20T10:57:06.000
Closed Date
2020-05-20T09:04:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDKx1AAH
20-00516728
Service Request Number: 20-00516728 • Address: 10146 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00516728
Address
10146 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-18T18:03:24.000
Update Date
2020-07-17T13:04:11.000
Closed Date
2020-05-18T18:03:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD4s1AAD
20-00508879
Service Request Number: 20-00508879 • Address: 10210 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00508879
Address
10210 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T17:55:09.000
Update Date
2020-05-19T13:36:08.000
Closed Date
2020-05-15T17:55:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCnEXAA1
20-00499683
Service Request Number: 20-00499683 • Address: 12504 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00499683
Address
12504 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T09:35:09.000
Update Date
2020-05-19T13:34:28.000
Closed Date
2020-05-14T09:35:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCTXuAAP
20-00499670
Service Request Number: 20-00499670 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00499670
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-14T09:33:14.000
Update Date
2020-05-18T13:49:09.000
Closed Date
2020-05-14T09:33:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCTVjAAP
20-00495115
Service Request Number: 20-00495115 • Address: 10201 ECHO RIDGE CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00495115
Address
10201 ECHO RIDGE CT, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T10:44:30.000
Update Date
2020-05-20T14:48:01.000
Closed Date
2020-05-13T10:44:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCJNjAAP
20-00495060
Service Request Number: 20-00495060 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00495060
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:38:14.000
Update Date
2020-05-18T13:49:04.000
Closed Date
2020-05-13T10:38:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCJHbAAP
20-00491817
Service Request Number: 20-00491817 • Address: 12709 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00491817
Address
12709 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
In Progress
Created Date
2020-05-12T13:49:02.000
Update Date
2020-09-17T16:23:13.000
Closed Date
2020-05-12T13:49:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCBJVAA5
20-00489170
Service Request Number: 20-00489170 • Address: 10211 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00489170
Address
10211 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T08:17:43.000
Update Date
2020-07-16T12:48:15.000
Closed Date
2020-05-12T08:17:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC5TPAA1
20-00489150
Service Request Number: 20-00489150 • Address: 10227 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00489150
Address
10227 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T08:14:47.000
Update Date
2020-07-16T12:53:18.000
Closed Date
2020-05-12T08:14:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC5OBAA1
20-00489140
Service Request Number: 20-00489140 • Address: 10223 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00489140
Address
10223 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T08:13:09.000
Update Date
2020-07-16T12:51:28.000
Closed Date
2020-05-12T08:13:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC5PrAAL
20-00476164
Service Request Number: 20-00476164 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00476164
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-07T16:49:41.000
Update Date
2020-05-21T10:12:29.000
Closed Date
2020-05-07T16:49:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBG4DAAX
20-00476087
Service Request Number: 20-00476087 • Address: 12633 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00476087
Address
12633 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-07T16:38:39.000
Update Date
2020-05-07T19:14:07.000
Closed Date
2020-05-07T16:38:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBFuwAAH
20-00474819
Service Request Number: 20-00474819 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00474819
Address
10330 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-07T14:09:09.000
Update Date
2020-07-12T01:16:21.000
Closed Date
2020-05-07T14:09:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBDeTAAX
20-00474440
Service Request Number: 20-00474440 • Address: 10302 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00474440
Address
10302 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:16:41.000
Update Date
2020-07-12T01:16:21.000
Closed Date
2020-05-07T13:16:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBCq3AAH
20-00474120
Service Request Number: 20-00474120 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00474120
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:31:20.000
Update Date
2020-07-12T00:57:37.000
Closed Date
2020-05-07T12:31:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VBC9dAAH
20-00472677
Service Request Number: 20-00472677 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00472677
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-07T09:19:17.000
Update Date
2020-07-16T11:52:37.000
Closed Date
2020-05-07T09:19:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB9GWAA1
20-00472418
Service Request Number: 20-00472418 • Address: 12629 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00472418
Address
12629 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-07T08:50:31.000
Update Date
2020-05-18T11:06:12.000
Closed Date
2020-05-07T08:50:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB8qTAAT
20-00472125
Service Request Number: 20-00472125 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00472125
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-06T20:27:04.000
Update Date
2020-05-07T10:20:52.000
Closed Date
2020-05-06T20:27:04.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VB7GyAAL
20-00468955
Service Request Number: 20-00468955 • Address: 12604 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00468955
Address
12604 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T11:03:06.000
Update Date
2020-05-21T06:53:58.000
Closed Date
2020-05-06T11:03:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB1FcAAL
20-00447723
Service Request Number: 20-00447723 • Address: CIMMARON TRL & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00447723
Address
CIMMARON TRL & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-30T13:55:54.000
Update Date
2020-07-12T01:13:53.000
Closed Date
2020-04-30T13:55:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDaabAAD
20-00445442
Service Request Number: 20-00445442 • Address: ECHO RIDGE CT & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00445442
Address
ECHO RIDGE CT & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-30T08:54:19.000
Update Date
2020-05-29T09:50:15.000
Closed Date
2020-04-30T08:54:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDXslAAH
20-00422226
Service Request Number: 20-00422226 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00422226
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-24T08:34:17.000
Update Date
2020-04-24T09:58:51.000
Closed Date
2020-04-24T08:34:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCptCAAT
20-00413973
Service Request Number: 20-00413973 • Address: 13222 DEER RUN TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00413973
Address
13222 DEER RUN TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-22T12:05:41.000
Update Date
2020-04-27T12:46:15.000
Closed Date
2020-04-22T12:05:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGr21AAD
20-00413957
Service Request Number: 20-00413957 • Address: 10201 ECHO RIDGE CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00413957
Address
10201 ECHO RIDGE CT, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-22T12:03:36.000
Update Date
2020-07-16T11:11:19.000
Closed Date
2020-04-22T12:03:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGr0eAAD
20-00403298
Service Request Number: 20-00403298 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00403298
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:04:34.000
Update Date
2020-04-21T15:27:56.000
Closed Date
2020-04-20T12:04:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGhLjAAL
20-00400878
Service Request Number: 20-00400878 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00400878
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-19T18:29:30.000
Update Date
2020-05-29T09:38:57.000
Closed Date
2020-04-19T18:29:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGcX6AAL
20-00399938
Service Request Number: 20-00399938 • Address: 10108 MORGAN MEADOW LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00399938
Address
10108 MORGAN MEADOW LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-19T06:52:27.000
Update Date
2020-05-29T09:22:22.000
Closed Date
2020-04-19T06:52:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGbE3AAL
20-00393364
Service Request Number: 20-00393364 • Address: 10101 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00393364
Address
10101 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T21:18:12.000
Update Date
2020-05-29T09:07:46.000
Closed Date
2020-04-16T21:18:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGQ58AAH
20-00391702
Service Request Number: 20-00391702 • Address: 10036 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00391702
Address
10036 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T14:29:28.000
Update Date
2020-05-29T08:32:42.000
Closed Date
2020-04-16T14:29:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNQSAA5
20-00389835
Service Request Number: 20-00389835 • Address: 13421 HEDGEAPPLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00389835
Address
13421 HEDGEAPPLE DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-04-16T10:35:41.000
Update Date
2020-04-16T10:46:18.000
Closed Date
2020-04-16T10:35:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGKHSAA5
20-00387313
Service Request Number: 20-00387313 • Address: 10127 RITA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00387313
Address
10127 RITA RD, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-15T15:23:37.000
Update Date
2020-04-17T10:15:20.000
Closed Date
2020-04-15T15:23:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGFLZAA5
20-00372129
Service Request Number: 20-00372129 • Address: 10206 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00372129
Address
10206 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-12T09:14:46.000
Update Date
2020-07-12T00:57:37.000
Closed Date
2020-04-12T09:14:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFoX0AAL
20-00370415
Service Request Number: 20-00370415 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00370415
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-11T20:00:47.000
Status
Closed
Created Date
2020-04-10T20:00:47.000
Update Date
2020-04-10T20:02:21.000
Closed Date
2020-04-10T20:00:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFldqAAD