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Operation Trinity's Trident

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset wrhf-phy9 15 fields
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Showing 50 real records
19-01295203
Service Request Number: 19-01295203 • Address: 13316 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01295203
Address
13316 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-11-05T15:58:54.000
Update Date
2020-01-24T02:47:57.000
Closed Date
2019-11-05T15:58:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OGVOJAA5
19-01292674
Service Request Number: 19-01292674 • Address: 10202 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01292674
Address
10202 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-05T10:19:30.000
Update Date
2020-01-24T02:47:19.000
Closed Date
2019-11-05T10:19:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OGQkPAAX
19-01290467
Service Request Number: 19-01290467 • Address: BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01290467
Address
BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-11-04T16:03:07.000
Update Date
2020-01-27T03:10:40.000
Closed Date
2019-11-04T16:03:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NvMz0AAF
19-01288612
Service Request Number: 19-01288612 • Address: 13422 BAYARD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01288612
Address
13422 BAYARD CIR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-11-04T11:52:36.000
Update Date
2020-01-27T03:10:53.000
Closed Date
2019-11-04T11:52:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvJZNAA3
19-01280028
Service Request Number: 19-01280028 • Address: 10115 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01280028
Address
10115 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-10-31T17:03:19.000
Update Date
2020-01-27T03:24:49.000
Closed Date
2019-10-31T17:03:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nv2UaAAJ
19-01270394
Service Request Number: 19-01270394 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01270394
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-10-29T13:24:43.000
Update Date
2020-01-27T03:51:57.000
Closed Date
2019-10-29T13:24:43.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000NuQZ8AAN
19-01264929
Service Request Number: 19-01264929 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01264929
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-10-28T11:18:30.000
Update Date
2020-01-27T03:51:10.000
Closed Date
2019-10-28T11:18:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtRAbAAN
19-01263510
Service Request Number: 19-01263510 • Address: 13421 BELMARK CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01263510
Address
13421 BELMARK CIR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-28T05:25:04.000
Update Date
2020-01-27T03:50:48.000
Closed Date
2019-10-28T05:25:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtFNZAA3
19-01262961
Service Request Number: 19-01262961 • Address: 10239 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01262961
Address
10239 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-27T14:30:10.000
Update Date
2020-01-27T03:50:54.000
Closed Date
2019-10-27T14:30:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NsypzAAB
19-01262401
Service Request Number: 19-01262401 • Address: 10014 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01262401
Address
10014 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-10-27T08:18:31.000
Update Date
2020-01-27T03:50:56.000
Closed Date
2019-10-27T08:18:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NstBRAAZ
19-01261865
Service Request Number: 19-01261865 • Address: 12611 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01261865
Address
12611 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-26T16:01:41.000
Update Date
2020-01-27T02:52:26.000
Closed Date
2019-10-26T16:01:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nsf7RAAR
19-01256232
Service Request Number: 19-01256232 • Address: 13430 HEDGEAPPLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01256232
Address
13430 HEDGEAPPLE DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-25T05:02:48.000
Update Date
2020-01-27T02:50:54.000
Closed Date
2019-10-25T05:02:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrwV2AAJ
19-01254234
Service Request Number: 19-01254234 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01254234
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-24T13:52:10.000
Update Date
2020-01-27T02:51:22.000
Closed Date
2019-10-24T13:52:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NredIAAR
19-01251689
Service Request Number: 19-01251689 • Address: 13334 DAYSTROM CT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251689
Address
13334 DAYSTROM CT, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed
Created Date
2019-10-24T01:10:03.000
Update Date
2020-01-27T03:43:34.000
Closed Date
2019-10-24T01:10:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRiZAAV
19-01251688
Service Request Number: 19-01251688 • Address: 13434 HEDGEAPPLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251688
Address
13434 HEDGEAPPLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed
Created Date
2019-10-24T01:08:20.000
Update Date
2020-01-27T03:43:03.000
Closed Date
2019-10-24T01:08:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRiUAAV
19-01251683
Service Request Number: 19-01251683 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251683
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-24T01:01:41.000
Update Date
2020-01-27T03:43:32.000
Closed Date
2019-10-24T01:01:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRhqAAF
19-01251682
Service Request Number: 19-01251682 • Address: 10139 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251682
Address
10139 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-24T01:00:41.000
Update Date
2020-01-27T03:43:43.000
Closed Date
2019-10-24T01:00:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRhbAAF
19-01251675
Service Request Number: 19-01251675 • Address: 10212 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251675
Address
10212 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-24T00:22:34.000
Update Date
2020-01-27T03:43:34.000
Closed Date
2019-10-24T00:22:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRdtAAF
19-01251660
Service Request Number: 19-01251660 • Address: 10201 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251660
Address
10201 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-24T00:10:53.000
Update Date
2020-01-27T03:43:24.000
Closed Date
2019-10-24T00:10:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRbOAAV
19-01251656
Service Request Number: 19-01251656 • Address: 10032 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251656
Address
10032 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-24T00:05:35.000
Update Date
2020-01-27T03:43:09.000
Closed Date
2019-10-24T00:05:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRafAAF
19-01251647
Service Request Number: 19-01251647 • Address: 10123 CHISHOLM TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251647
Address
10123 CHISHOLM TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-23T23:54:24.000
Update Date
2020-01-27T03:43:37.000
Closed Date
2019-10-23T23:54:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRZXAA3
19-01251645
Service Request Number: 19-01251645 • Address: 10123 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01251645
Address
10123 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-23T23:51:03.000
Update Date
2020-01-27T03:43:37.000
Closed Date
2019-10-23T23:51:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrRZ3AAN
19-01238631
Service Request Number: 19-01238631 • Address: 13438 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01238631
Address
13438 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-21T07:42:15.000
Update Date
2020-01-27T03:53:42.000
Closed Date
2019-10-21T07:42:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NZIUUAA5
19-01239407
Service Request Number: 19-01239407 • Address: 10142 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01239407
Address
10142 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-20T22:36:26.000
Update Date
2020-01-27T03:53:33.000
Closed Date
2019-10-20T22:36:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NZM7yAAH
19-01237113
Service Request Number: 19-01237113 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01237113
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-20T18:50:11.000
Update Date
2020-01-27T03:53:14.000
Closed Date
2019-10-20T18:50:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NZ8WtAAL
19-01236975
Service Request Number: 19-01236975 • Address: 12704 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01236975
Address
12704 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:43:35.000
Update Date
2020-01-27T03:53:18.000
Closed Date
2019-10-20T16:43:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3aJAAT
19-01234934
Service Request Number: 19-01234934 • Address: WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01234934
Address
WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-19T07:05:36.000
Update Date
2020-01-27T03:22:40.000
Closed Date
2019-10-19T07:05:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NYHaTAAX
19-01234848
Service Request Number: 19-01234848 • Address: WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01234848
Address
WALNUT ST & HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-19T23:59:00.000
Status
Closed
Created Date
2019-10-18T22:31:52.000
Update Date
2020-01-27T03:52:48.000
Closed Date
2019-10-18T22:31:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NY3lAAAT
19-01233188
Service Request Number: 19-01233188 • Address: 12901 JENNIFER PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01233188
Address
12901 JENNIFER PL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-10-18T14:31:24.000
Update Date
2020-01-27T03:52:44.000
Closed Date
2019-10-18T14:31:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NXh6xAAD
19-01225586
Service Request Number: 19-01225586 • Address: 10110 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01225586
Address
10110 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-16T16:22:03.000
Update Date
2020-01-27T03:21:56.000
Closed Date
2019-10-16T16:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NWipbAAD
19-01220558
Service Request Number: 19-01220558 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01220558
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T15:27:40.000
Update Date
2020-01-27T03:50:42.000
Closed Date
2019-10-15T15:27:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWFhIAAX
19-01221629
Service Request Number: 19-01221629 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01221629
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-15T15:27:40.000
Update Date
2020-01-27T03:50:06.000
Closed Date
2019-10-15T15:27:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NWOqOAAX
19-01219768
Service Request Number: 19-01219768 • Address: 10036 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01219768
Address
10036 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T13:40:30.000
Update Date
2020-01-27T03:50:17.000
Closed Date
2019-10-15T13:40:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6zybAAB
19-01216277
Service Request Number: 19-01216277 • Address: HORNBEAM DR & WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01216277
Address
HORNBEAM DR & WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Court & Detention Services
Service Request Type
School Crossing Guard - CTS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-14T15:49:38.000
Update Date
2020-01-27T03:49:36.000
Closed Date
2019-10-14T15:49:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000N6gsOAAR
19-01213851
Service Request Number: 19-01213851 • Address: 12741 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01213851
Address
12741 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-14T10:30:26.000
Update Date
2020-01-24T03:19:51.000
Closed Date
2019-10-14T10:30:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6WeqAAF
19-01207228
Service Request Number: 19-01207228 • Address: 10328 BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01207228
Address
10328 BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-13T23:59:00.000
Status
Closed
Created Date
2019-10-11T11:40:09.000
Update Date
2020-01-27T03:33:21.000
Closed Date
2019-10-11T11:40:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N69TnAAJ
19-01206667
Service Request Number: 19-01206667 • Address: 10330 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01206667
Address
10330 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-14T23:59:00.000
Status
Closed
Created Date
2019-10-11T10:29:44.000
Update Date
2020-01-24T03:18:52.000
Closed Date
2019-10-11T10:29:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N67K0AAJ
19-01201075
Service Request Number: 19-01201075 • Address: 12605 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01201075
Address
12605 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T17:33:29.000
Update Date
2020-01-27T03:32:30.000
Closed Date
2019-10-09T17:33:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N5e3yAAB
19-01201025
Service Request Number: 19-01201025 • Address: 10110 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01201025
Address
10110 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-07T00:59:00.000
Status
Closed
Created Date
2019-10-09T17:18:49.000
Update Date
2020-01-24T03:19:01.000
Closed Date
2019-10-09T17:18:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N5dhsAAB
19-01197192
Service Request Number: 19-01197192 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01197192
Address
10330 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2019-10-10T23:59:00.000
Status
Closed
Created Date
2019-10-09T06:06:25.000
Update Date
2020-01-27T03:32:07.000
Closed Date
2019-10-09T06:06:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N5NGRAA3
19-01195360
Service Request Number: 19-01195360 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01195360
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-08T14:25:03.000
Update Date
2020-01-24T03:18:12.000
Closed Date
2019-10-08T14:25:03.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000N5CUDAA3
19-01195323
Service Request Number: 19-01195323 • Address: 10116 LAINGTREE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01195323
Address
10116 LAINGTREE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-08T14:20:13.000
Update Date
2020-01-24T03:18:10.000
Closed Date
2019-10-08T14:20:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000N5CKIAA3
19-01190298
Service Request Number: 19-01190298 • Address: 12605 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01190298
Address
12605 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T12:47:50.000
Update Date
2020-01-27T03:31:44.000
Closed Date
2019-10-07T12:47:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4mNpAAJ
19-01190280
Service Request Number: 19-01190280 • Address: 12605 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01190280
Address
12605 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-07T12:45:33.000
Update Date
2020-01-27T02:54:37.000
Closed Date
2019-10-07T12:45:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4mI1AAJ
19-01187969
Service Request Number: 19-01187969 • Address: 13209 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01187969
Address
13209 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-06T17:18:03.000
Update Date
2020-01-27T03:09:35.000
Closed Date
2019-10-06T17:18:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4c4YAAR
19-01187954
Service Request Number: 19-01187954 • Address: 10140 RITA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01187954
Address
10140 RITA RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-06T17:05:16.000
Update Date
2020-01-27T02:53:45.000
Closed Date
2019-10-06T17:05:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4c1jAAB
19-01184005
Service Request Number: 19-01184005 • Address: 13201 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01184005
Address
13201 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-16T00:59:00.000
Status
Closed
Created Date
2019-10-04T14:58:24.000
Update Date
2020-01-27T02:53:24.000
Closed Date
2019-10-04T14:58:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4P1bAAF
19-01184251
Service Request Number: 19-01184251 • Address: 13309 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01184251
Address
13309 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-04T09:31:31.000
Update Date
2020-01-27T02:53:02.000
Closed Date
2019-10-04T09:31:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N4PvZAAV
19-01181732
Service Request Number: 19-01181732 • Address: 13309 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01181732
Address
13309 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-04T09:31:31.000
Update Date
2020-01-27T01:57:51.000
Closed Date
2019-10-04T09:31:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4GK0AAN
19-01181279
Service Request Number: 19-01181279 • Address: 13201 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01181279
Address
13201 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T08:27:57.000
Update Date
2020-01-27T01:57:05.000
Closed Date
2019-10-04T08:27:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4FIhAAN
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