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Operation Trinity's Trident

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset wrhf-phy9 15 fields
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Dataset fields
Showing 10 real records
19-01180736
Service Request Number: 19-01180736 • Address: 12509 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01180736
Address
12509 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2019-10-10T23:59:00.000
Status
Closed
Created Date
2019-10-03T19:12:55.000
Update Date
2020-01-27T01:57:01.000
Closed Date
2019-10-03T19:12:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4BzSAAV
19-01179394
Service Request Number: 19-01179394 • Address: 10114 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01179394
Address
10114 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-10-03T15:04:20.000
Update Date
2020-01-27T01:57:58.000
Closed Date
2019-10-03T15:04:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N45iPAAR
19-01179294
Service Request Number: 19-01179294 • Address: 13230 DEER RUN TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01179294
Address
13230 DEER RUN TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-10-03T14:53:14.000
Update Date
2020-01-27T01:57:17.000
Closed Date
2019-10-03T14:53:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N45MxAAJ
19-01176503
Service Request Number: 19-01176503 • Address: 12920 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01176503
Address
12920 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-14T23:59:00.000
Status
Closed
Created Date
2019-10-03T08:45:45.000
Update Date
2020-01-27T01:56:58.000
Closed Date
2019-10-03T08:45:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3ul3AAB
19-01176474
Service Request Number: 19-01176474 • Address: 10114 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01176474
Address
10114 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-14T23:59:00.000
Status
Closed
Created Date
2019-10-03T08:42:10.000
Update Date
2020-01-27T01:57:26.000
Closed Date
2019-10-03T08:42:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3uhkAAB
19-01176459
Service Request Number: 19-01176459 • Address: 13230 DEER RUN TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01176459
Address
13230 DEER RUN TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-14T23:59:00.000
Status
Closed
Created Date
2019-10-03T08:39:47.000
Update Date
2020-01-27T01:57:33.000
Closed Date
2019-10-03T08:39:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3udpAAB
19-01175050
Service Request Number: 19-01175050 • Address: 10101 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01175050
Address
10101 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-05T00:59:00.000
Status
Closed
Created Date
2019-10-02T15:54:09.000
Update Date
2020-01-27T02:14:15.000
Closed Date
2019-10-02T15:54:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3mk7AAB
19-01175035
Service Request Number: 19-01175035 • Address: 13319 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01175035
Address
13319 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-05T00:59:00.000
Status
Closed
Created Date
2019-10-02T15:53:00.000
Update Date
2020-01-27T01:56:41.000
Closed Date
2019-10-02T15:53:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3mi1AAB
19-01168009
Service Request Number: 19-01168009 • Address: 13314 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01168009
Address
13314 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2019-10-08T23:59:00.000
Status
Closed
Created Date
2019-10-01T11:04:25.000
Update Date
2020-01-27T02:13:44.000
Closed Date
2019-10-01T11:04:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3HFhAAN
19-01166612
Service Request Number: 19-01166612 • Address: 13309 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01166612
Address
13309 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-10-01T07:51:45.000
Update Date
2020-01-27T02:13:25.000
Closed Date
2019-10-01T07:51:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3DMjAAN
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