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311 Service Requests - District 12 (October 1, 2020 to Present)

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset xacv-abie 16 fields
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Showing 50 real records
26-00432135
Service Request Number: 26-00432135 • Address: 3911 WALDEN WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432135
Address
3911 WALDEN WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T17:48:03.000
Update Date
2026-09-29T18:34:09.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00002L4OGEAA3
Lat Location
(33.00039307096860600,-96.84627098449577000)
26-00432133
Service Request Number: 26-00432133 • Address: MARSH LN & ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432133
Address
MARSH LN & ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-29T17:47:17.000
Update Date
2026-09-30T08:39:28.000
Closed Date
2026-09-30T08:39:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L464yAAB
Lat Location
(33.01168103397371600,-96.85737908510885000)
26-00432119
Service Request Number: 26-00432119 • Address: 18909 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432119
Address
18909 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New (Duplicate)
Created Date
2026-09-29T17:40:14.000
Update Date
2026-09-29T18:24:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L5UOaAAN
Lat Location
(33.00456134219184000,-96.80793082838274000)
26-00432117
Service Request Number: 26-00432117 • Address: 18909 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432117
Address
18909 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T17:38:36.000
Update Date
2026-09-29T18:24:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L5H64AAF
Lat Location
(33.00456134219184000,-96.80793082838274000)
26-00432073
Service Request Number: 26-00432073 • Address: 6800 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00432073
Address
6800 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-12-30T00:59:00.000
Status
In Progress
Created Date
2026-09-29T16:51:31.000
Update Date
2026-09-30T13:55:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L4h1FAAR
Lat Location
(32.97686345790753400,-96.79050714229669000)
26-00432039
Service Request Number: 26-00432039 • Address: 3936 GRANBURY DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432039
Address
3936 GRANBURY DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T16:31:39.000
Update Date
2026-09-30T06:10:04.000
Closed Date
2026-09-30T06:10:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L3v9XAAR
Lat Location
(33.00092529632279000,-96.84480782734852000)
26-00432020
Service Request Number: 26-00432020 • Address: 4343 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432020
Address
4343 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T16:26:26.000
Update Date
2026-09-30T11:46:57.000
Closed Date
2026-09-30T11:46:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L4JTZAA3
Lat Location
(33.01151650520993000,-96.83679400918300000)
26-00431957
Service Request Number: 26-00431957 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431957
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T16:00:18.000
Update Date
2026-09-29T17:39:33.000
Closed Date
2026-09-29T17:39:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L3jmgAAB
Lat Location
(32.96435542340175600,-96.79610374941582000)
26-00431907
Service Request Number: 26-00431907 • Address: 4224 WINDING WAY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431907
Address
4224 WINDING WAY CT, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:36:33.000
Update Date
2026-09-29T16:53:17.000
Closed Date
2026-09-29T16:53:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L26pDAAR
Lat Location
(33.00844245587763500,-96.83875790645406000)
26-00431901
Service Request Number: 26-00431901 • Address: 4701 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431901
Address
4701 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:32:51.000
Update Date
2026-09-30T10:20:24.000
Closed Date
2026-09-30T10:20:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L3ImVAAV
Lat Location
(33.00741422636493000,-96.82886005784330000)
26-00431874
Service Request Number: 26-00431874 • Address: 5100 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431874
Address
5100 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
In Progress
Created Date
2026-09-29T15:21:17.000
Update Date
2026-09-29T17:20:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L2WmoAAF
Lat Location
(32.99150150999811000,-96.82166113804323000)
26-00431855
Service Request Number: 26-00431855 • Address: 6198 PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431855
Address
6198 PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Stuck - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:12:49.000
Update Date
2026-09-30T08:58:17.000
Closed Date
2026-09-30T08:57:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L2xWjAAJ
Lat Location
(33.01193508424375000,-96.79559233022690000)
26-00431844
Service Request Number: 26-00431844 • Address: 4875 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431844
Address
4875 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:06:09.000
Update Date
2026-09-29T15:20:55.000
Closed Date
2026-09-29T15:20:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KzTKjAAN
Lat Location
(33.01109726876513400,-96.82276627454670000)
26-00431807
Service Request Number: 26-00431807 • Address: PRES GEORGE BUSH ACRD EB & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431807
Address
PRES GEORGE BUSH ACRD EB & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-29T14:51:55.000
Update Date
2026-09-30T09:01:24.000
Closed Date
2026-09-30T09:01:23.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L2WDBAA3
Lat Location
(33.01169565854782000,-96.79554132453764000)
26-00431798
Service Request Number: 26-00431798 • Address: 3721 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431798
Address
3721 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-21T23:59:00.000
Status
New
Created Date
2026-09-29T14:47:43.000
Update Date
2026-09-29T14:47:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L2M5lAAF
Lat Location
(32.99338834204472000,-96.85054099306784000)
26-00431778
Service Request Number: 26-00431778 • Address: 4050 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431778
Address
4050 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2027-03-22T23:59:00.000
Status
In Progress
Created Date
2026-09-29T14:41:03.000
Update Date
2026-09-30T13:52:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L2DDlAAN
Lat Location
(32.99725309059302000,-96.84177433709358000)
26-00431718
Service Request Number: 26-00431718 • Address: 6501 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431718
Address
6501 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T14:15:10.000
Update Date
2026-09-29T14:21:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L1ckTAAR
Lat Location
(33.00656367623109600,-96.78850681741288000)
26-00431666
Service Request Number: 26-00431666 • Address: 4926 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431666
Address
4926 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T13:57:03.000
Update Date
2026-09-29T15:54:06.000
Closed Date
2026-09-29T15:54:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kz0TDAAZ
Lat Location
(32.99891660884816000,-96.82160238881791000)
26-00431647
Service Request Number: 26-00431647 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431647
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-29T23:59:00.000
Status
New
Created Date
2026-09-29T13:48:36.000
Update Date
2026-09-29T13:48:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L0wuvAAB
Lat Location
(32.99764173985405000,-96.82953833915180000)
26-00431611
Service Request Number: 26-00431611 • Address: 7601 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431611
Address
7601 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T13:23:27.000
Update Date
2026-09-29T14:57:43.000
Closed Date
2026-09-29T14:57:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L0HVBAA3
Lat Location
(32.97375349123615000,-96.77750421750568000)
26-00431606
Service Request Number: 26-00431606 • Address: 17209 WESTER WAY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431606
Address
17209 WESTER WAY CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T13:21:39.000
Update Date
2026-09-30T04:28:29.000
Closed Date
2026-09-30T04:28:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KyiBLAAZ
Lat Location
(32.98569521905172000,-96.78510289497508000)
26-00431581
Service Request Number: 26-00431581 • Address: 18600 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431581
Address
18600 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T13:06:38.000
Update Date
2026-09-29T13:06:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kzr1FAAR
Lat Location
(33.00258936097044000,-96.82874243127179000)
26-00431539
Service Request Number: 26-00431539 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431539
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T12:41:52.000
Update Date
2026-09-29T14:55:59.000
Closed Date
2026-09-29T14:55:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KwSDxAAN
Lat Location
(32.96435542340175600,-96.79610374941582000)
26-00431525
Service Request Number: 26-00431525 • Address: 17062 PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431525
Address
17062 PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T12:36:13.000
Update Date
2026-09-30T13:12:52.000
Closed Date
2026-09-30T13:12:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kz1dlAAB
Lat Location
(32.98261795470363000,-96.80412243688370000)
26-00431497
Service Request Number: 26-00431497 • Address: 4428 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431497
Address
4428 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T12:18:38.000
Update Date
2026-09-29T14:16:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KycNdAAJ
Lat Location
(33.00770788138897000,-96.83413904240842000)
26-00431441
Service Request Number: 26-00431441 • Address: 3585 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431441
Address
3585 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
In Progress
Created Date
2026-09-29T11:52:12.000
Update Date
2026-09-29T11:59:07.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KxSmwAAF
Lat Location
(33.00316741718312000,-96.85875795013848000)
26-00431281
Service Request Number: 26-00431281 • Address: 18108 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431281
Address
18108 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T10:56:08.000
Update Date
2026-09-29T11:22:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KwcoLAAR
Lat Location
(33.00096667395439500,-96.86234249162526000)
26-00431224
Service Request Number: 26-00431224 • Address: 17786 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431224
Address
17786 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2027-03-22T23:59:00.000
Status
In Progress
Created Date
2026-09-29T10:33:38.000
Update Date
2026-09-30T13:54:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KuUOhAAN
Lat Location
(32.99171675340348000,-96.78441930101577000)
26-00431211
Service Request Number: 26-00431211 • Address: 16915 COLEGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431211
Address
16915 COLEGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T10:30:32.000
Update Date
2026-09-29T11:11:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KvsyPAAR
Lat Location
(32.98094454690703000,-96.78684197455706000)
26-00431144
Service Request Number: 26-00431144 • Address: 4123 SHADOW GABLES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431144
Address
4123 SHADOW GABLES DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
Closed
Created Date
2026-09-29T10:08:28.000
Update Date
2026-09-29T11:17:40.000
Closed Date
2026-09-29T11:17:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KvHijAAF
Lat Location
(32.99606502556241000,-96.83974452782970000)
26-00431110
Service Request Number: 26-00431110 • Address: 18949 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431110
Address
18949 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-29T09:56:42.000
Update Date
2026-09-29T14:22:19.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00002Kv0LJAAZ
Lat Location
(33.00969360845870000,-96.85752800087702000)
26-00431098
Service Request Number: 26-00431098 • Address: 4317 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431098
Address
4317 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T09:51:40.000
Update Date
2026-09-30T08:48:06.000
Closed Date
2026-09-30T08:47:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Kul7mAAB
Lat Location
(33.00417763585084400,-96.83639892764248000)
26-00431001
Service Request Number: 26-00431001 • Address: 6630 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431001
Address
6630 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T09:11:16.000
Update Date
2026-09-30T07:59:39.000
Closed Date
2026-09-30T07:59:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kt3TmAAJ
Lat Location
(32.98887138573777400,-96.79169228378052000)
26-00430950
Service Request Number: 26-00430950 • Address: 18160 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430950
Address
18160 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T08:54:39.000
Update Date
2026-09-29T15:51:16.000
Closed Date
2026-09-29T15:05:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KtkiRAAR
Lat Location
(32.99637930032870500,-96.82888680228797000)
26-00430894
Service Request Number: 26-00430894 • Address: 4351 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430894
Address
4351 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T08:35:20.000
Update Date
2026-09-29T08:35:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KssJqAAJ
Lat Location
(32.99620721507283600,-96.83632228452501000)
26-00430849
Service Request Number: 26-00430849 • Address: 18403 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430849
Address
18403 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T08:12:08.000
Update Date
2026-09-29T09:46:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KsH2ZAAV
Lat Location
(32.99993791058759000,-96.83618039817712000)
26-00430847
Service Request Number: 26-00430847 • Address: 6829 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430847
Address
6829 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T08:11:29.000
Update Date
2026-09-29T11:27:45.000
Closed Date
2026-09-29T11:27:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KspU1AAJ
Lat Location
(32.97713780424655000,-96.79002589001072000)
26-00430842
Service Request Number: 26-00430842 • Address: 5227 BECKINGTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430842
Address
5227 BECKINGTON LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Barricades - Pickup/Reset/Replace - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T08:08:20.000
Update Date
2026-09-30T05:39:08.000
Closed Date
2026-09-30T05:39:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002Ksjq1AAB
Lat Location
(33.00073251714409000,-96.81890781999198000)
26-00430794
Service Request Number: 26-00430794 • Address: 4926 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430794
Address
4926 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T07:27:12.000
Update Date
2026-09-29T14:17:55.000
Closed Date
2026-09-29T14:17:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Krg6DAAR
Lat Location
(32.99891660884816000,-96.82160238881791000)
26-00430784
Service Request Number: 26-00430784 • Address: 8112 MARY CURRAN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430784
Address
8112 MARY CURRAN CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T07:11:39.000
Update Date
2026-09-29T11:38:02.000
Closed Date
2026-09-29T11:37:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KrKqUAAV
Lat Location
(32.98449049787875000,-96.76542690157012000)
26-00430708
Service Request Number: 26-00430708 • Address: 5811 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430708
Address
5811 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-12-29T00:59:00.000
Status
New
Created Date
2026-09-29T03:55:20.000
Update Date
2026-09-29T03:55:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kq9HEAAZ
Lat Location
(32.99448728770162400,-96.80783668491280000)
26-00430672
Service Request Number: 26-00430672 • Address: 7008 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430672
Address
7008 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-28T23:48:05.000
Update Date
2026-09-30T09:31:26.000
Closed Date
2026-09-30T09:31:07.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KpHGpAAN
Lat Location
(32.99488568342404400,-96.78361560625835000)
26-00430667
Service Request Number: 26-00430667 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430667
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-07T23:59:00.000
Status
In Progress (Duplicate)
Created Date
2026-09-28T23:09:09.000
Update Date
2026-09-29T06:22:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KpHLdAAN
Lat Location
(32.98773572202813400,-96.77252499125020000)
26-00430607
Service Request Number: 26-00430607 • Address: 18708 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430607
Address
18708 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T20:29:18.000
Update Date
2026-09-30T12:08:42.000
Closed Date
2026-09-30T08:46:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KnskHAAR
Lat Location
(33.00439259753775000,-96.83717832042332000)
26-00430600
Service Request Number: 26-00430600 • Address: 5818 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430600
Address
5818 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-28T20:20:44.000
Update Date
2026-09-30T07:45:19.000
Closed Date
2026-09-30T07:44:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KngrCAAR
Lat Location
(33.00697267281580600,-96.80864826524748000)
26-00430599
Service Request Number: 26-00430599 • Address: 4904 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430599
Address
4904 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T20:20:20.000
Update Date
2026-09-28T20:20:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KnWwhAAF
Lat Location
(32.99470830334642000,-96.82489506783301000)
26-00430589
Service Request Number: 26-00430589 • Address: 4216 S CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430589
Address
4216 S CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T20:02:57.000
Update Date
2026-09-30T09:04:53.000
Closed Date
2026-09-30T08:45:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Kn9LnAAJ
Lat Location
(33.00523752273903000,-96.83678833303077000)
26-00430588
Service Request Number: 26-00430588 • Address: 16207 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430588
Address
16207 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T20:02:45.000
Update Date
2026-09-29T09:02:10.000
Closed Date
2026-09-29T09:01:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KnKSUAA3
Lat Location
(32.97359044595042000,-96.77770100023514000)
26-00430579
Service Request Number: 26-00430579 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430579
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T19:53:38.000
Update Date
2026-09-28T19:53:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kn0bsAAB
Lat Location
(32.98774362967984000,-96.77395794427080000)
26-00430576
Service Request Number: 26-00430576 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430576
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-07T23:59:00.000
Status
In Progress
Created Date
2026-09-28T19:50:27.000
Update Date
2026-09-29T06:24:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KnUDJAA3
Lat Location
(32.98774362967984000,-96.77395794427080000)
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