TRN - 311 Service Requests (Oct 2018 to Present)

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset xvh9-8a2j 15 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00799422
Service Request Number: 20-00799422 • Address: S FIELD ST & WOOD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00799422
Address
S FIELD ST & WOOD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T15:10:21.000
Update Date
2020-08-04T15:33:37.000
Closed Date
2020-08-04T15:10:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHayAAAT
20-00799401
Service Request Number: 20-00799401 • Address: 8600 SKYLINE DR, DALLAS • City Council District: 10
Service Request Number
20-00799401
Address
8600 SKYLINE DR, DALLAS
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-04T15:07:39.000
Update Date
2020-08-05T16:42:59.000
Closed Date
2020-08-04T15:07:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHauwAAD
20-00799364
Service Request Number: 20-00799364 • Address: 9996 BOWMAN BLVD, DALLAS • City Council District: 6
Service Request Number
20-00799364
Address
9996 BOWMAN BLVD, DALLAS
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T15:03:02.000
Update Date
2020-08-06T12:36:12.000
Closed Date
2020-08-04T15:03:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHanRAAT
20-00799363
Service Request Number: 20-00799363 • Address: 7167 LYRE LN, DALLAS • City Council District: 9
Service Request Number
20-00799363
Address
7167 LYRE LN, DALLAS
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T15:02:59.000
Update Date
2020-08-04T15:15:05.000
Closed Date
2020-08-04T15:02:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHanMAAT
20-00799357
Service Request Number: 20-00799357 • Address: 3951 VALLEY RIDGE RD, DALLAS • City Council District: 6
Service Request Number
20-00799357
Address
3951 VALLEY RIDGE RD, DALLAS
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T15:02:14.000
Update Date
2020-08-05T13:59:01.000
Closed Date
2020-08-04T15:02:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHalMAAT
20-00799288
Service Request Number: 20-00799288 • Address: GANNON LN & S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00799288
Address
GANNON LN & S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:53:28.000
Update Date
2020-08-04T15:33:08.000
Closed Date
2020-08-04T14:53:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHaOdAAL
20-00799200
Service Request Number: 20-00799200 • Address: ROSALIE DR & CLIFF HAVEN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00799200
Address
ROSALIE DR & CLIFF HAVEN DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:40:39.000
Update Date
2020-08-04T15:30:41.000
Closed Date
2020-08-04T14:40:39.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHaJDAA1
20-00799131
Service Request Number: 20-00799131 • Address: 3702 HIGHGROVE DR, DALLAS • City Council District: 2
Service Request Number
20-00799131
Address
3702 HIGHGROVE DR, DALLAS
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:30:21.000
Update Date
2020-08-05T13:03:10.000
Closed Date
2020-08-04T14:30:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHa2WAAT
20-00799114
Service Request Number: 20-00799114 • Address: MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00799114
Address
MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:27:49.000
Update Date
2020-08-04T15:32:33.000
Closed Date
2020-08-04T14:27:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHa1hAAD
20-00799097
Service Request Number: 20-00799097 • Address: 1639 RIVERWAY BEND CIR, DALLAS • City Council District: 5
Service Request Number
20-00799097
Address
1639 RIVERWAY BEND CIR, DALLAS
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:25:37.000
Update Date
2020-08-04T21:58:31.000
Closed Date
2020-08-04T14:25:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHZy4AAH
20-00798972
Service Request Number: 20-00798972 • Address: MONTICELLO AVE & MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00798972
Address
MONTICELLO AVE & MCMILLAN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T14:06:21.000
Update Date
2020-08-11T08:31:35.000
Closed Date
2020-08-04T14:06:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHZXfAAP
20-00798890
Service Request Number: 20-00798890 • Address: COMMERCE ST & S HALL ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00798890
Address
COMMERCE ST & S HALL ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:52:51.000
Update Date
2020-08-04T15:34:07.000
Closed Date
2020-08-04T13:52:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHYZqAAP
20-00798786
Service Request Number: 20-00798786 • Address: 4045 THROCKMORTON ST, DALLAS • City Council District: 14
Service Request Number
20-00798786
Address
4045 THROCKMORTON ST, DALLAS
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:34:28.000
Update Date
2020-08-04T21:56:57.000
Closed Date
2020-08-04T13:34:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHYnrAAH
20-00798773
Service Request Number: 20-00798773 • Address: 4053 THROCKMORTON ST, DALLAS • City Council District: 14
Service Request Number
20-00798773
Address
4053 THROCKMORTON ST, DALLAS
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-08-04T13:32:08.000
Update Date
2020-08-04T21:54:33.000
Closed Date
2020-08-04T13:32:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHYkOAAX
20-00798744
Service Request Number: 20-00798744 • Address: 4053 THROCKMORTON ST, DALLAS • City Council District: 14
Service Request Number
20-00798744
Address
4053 THROCKMORTON ST, DALLAS
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:27:54.000
Update Date
2020-08-04T21:54:33.000
Closed Date
2020-08-04T13:27:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHYd4AAH
20-00798740
Service Request Number: 20-00798740 • Address: 2380 FLORA ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00798740
Address
2380 FLORA ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:27:22.000
Update Date
2020-08-05T13:04:30.000
Closed Date
2020-08-04T13:27:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHYKZAA5
20-00799706
Service Request Number: 20-00799706 • Address: 2380 FLORA ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00799706
Address
2380 FLORA ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-04T13:27:22.000
Update Date
2020-08-04T15:39:59.000
Closed Date
2020-08-04T13:27:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHbcrAAD
20-00798697
Service Request Number: 20-00798697 • Address: ARAPAHO RD & COIT RD, DALLAS, TX, 75248 • Department: Transportation
Service Request Number
20-00798697
Address
ARAPAHO RD & COIT RD, DALLAS, TX, 75248
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:20:26.000
Update Date
2020-08-04T14:02:02.000
Closed Date
2020-08-04T13:20:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHYT3AAP
20-00798671
Service Request Number: 20-00798671 • Address: S MALCOLM X BLVD & PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00798671
Address
S MALCOLM X BLVD & PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:15:30.000
Update Date
2020-08-04T14:07:50.000
Closed Date
2020-08-04T13:15:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHYLWAA5
20-00798612
Service Request Number: 20-00798612 • Address: N CARROLL AVE & ROSS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00798612
Address
N CARROLL AVE & ROSS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:06:47.000
Update Date
2020-08-04T14:07:05.000
Closed Date
2020-08-04T13:06:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHY8XAAX
20-00798593
Service Request Number: 20-00798593 • Address: 1738 PEAR ST, DALLAS • City Council District: 7
Service Request Number
20-00798593
Address
1738 PEAR ST, DALLAS
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:03:33.000
Update Date
2020-08-04T21:53:33.000
Closed Date
2020-08-04T13:03:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHY3JAAX
20-00798590
Service Request Number: 20-00798590 • Address: E LEDBETTER DR & VETERANS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00798590
Address
E LEDBETTER DR & VETERANS DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T13:03:16.000
Update Date
2020-08-04T14:06:33.000
Closed Date
2020-08-04T13:03:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHY41AAH
20-00798581
Service Request Number: 20-00798581 • Address: HUNNICUT RD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00798581
Address
HUNNICUT RD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-04T13:02:25.000
Update Date
2020-08-05T16:42:09.000
Closed Date
2020-08-04T13:02:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHXtYAAX
20-00798557
Service Request Number: 20-00798557 • Address: ELSIE FAYE HEGGINS ST & S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00798557
Address
ELSIE FAYE HEGGINS ST & S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:58:32.000
Update Date
2020-08-04T14:05:57.000
Closed Date
2020-08-04T12:58:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHXZxAAP
20-00798550
Service Request Number: 20-00798550 • Address: GREENVILLE AVE & GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00798550
Address
GREENVILLE AVE & GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:57:40.000
Update Date
2020-08-04T14:42:47.000
Closed Date
2020-08-04T12:57:40.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500t000000YHXVwAAP
20-00798547
Service Request Number: 20-00798547 • Address: AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00798547
Address
AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:56:34.000
Update Date
2020-08-04T15:16:06.000
Closed Date
2020-08-04T12:56:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHXtcAAH
20-00798532
Service Request Number: 20-00798532 • Address: N BUCKNER BLVD & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00798532
Address
N BUCKNER BLVD & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:53:15.000
Update Date
2020-08-04T14:05:10.000
Closed Date
2020-08-04T12:53:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHXocAAH
20-00798526
Service Request Number: 20-00798526 • Address: LA VISTA DR & EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00798526
Address
LA VISTA DR & EAST GRAND AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:51:41.000
Update Date
2020-09-25T17:16:32.000
Closed Date
2020-08-04T12:51:41.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500t000000YHXnPAAX
20-00798432
Service Request Number: 20-00798432 • Address: 4033 DAVID PHILLIPS ST, DALLAS • City Council District: 7
Service Request Number
20-00798432
Address
4033 DAVID PHILLIPS ST, DALLAS
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:34:48.000
Update Date
2020-08-04T17:56:14.000
Closed Date
2020-08-04T12:34:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHXO0AAP
20-00798418
Service Request Number: 20-00798418 • Address: AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00798418
Address
AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:31:12.000
Update Date
2020-08-04T14:04:22.000
Closed Date
2020-08-04T12:31:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHX7AAAX
20-00798326
Service Request Number: 20-00798326 • Address: 1506 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00798326
Address
1506 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:19:01.000
Update Date
2020-09-24T14:14:45.000
Closed Date
2020-08-04T12:19:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHWzLAAX
20-00809022
Service Request Number: 20-00809022 • Address: 1506 KESSLER PKWY, DALLAS • City Council District: 1
Service Request Number
20-00809022
Address
1506 KESSLER PKWY, DALLAS
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-04T12:19:01.000
Update Date
2020-08-06T17:23:52.000
Closed Date
2020-08-04T12:19:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YI7WtAAL
20-00798252
Service Request Number: 20-00798252 • Address: 1554 YUCCA DR, DALLAS • City Council District: 5
Service Request Number
20-00798252
Address
1554 YUCCA DR, DALLAS
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T12:07:49.000
Update Date
2020-08-04T17:54:28.000
Closed Date
2020-08-04T12:07:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHWkZAAX
20-00798129
Service Request Number: 20-00798129 • Address: GASTON AVE & RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00798129
Address
GASTON AVE & RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:50:15.000
Update Date
2020-08-04T14:03:39.000
Closed Date
2020-08-04T11:50:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHWKgAAP
20-00798125
Service Request Number: 20-00798125 • Address: GARLAND RD & BEACHVIEW ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00798125
Address
GARLAND RD & BEACHVIEW ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-04T11:49:46.000
Update Date
2020-08-05T16:25:53.000
Closed Date
2020-08-04T11:49:46.000
Priority
MCC
Method Received Description
Email
Unique Key
500t000000YHVbfAAH
20-00798123
Service Request Number: 20-00798123 • Address: 1509 GRANTBROOK LN, DALLAS • City Council District: 7
Service Request Number
20-00798123
Address
1509 GRANTBROOK LN, DALLAS
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:49:37.000
Update Date
2020-08-04T17:51:02.000
Closed Date
2020-08-04T11:49:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHWJnAAP
20-00798078
Service Request Number: 20-00798078 • Address: HEYWORTH ST & N GAIL ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00798078
Address
HEYWORTH ST & N GAIL ST, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:43:52.000
Update Date
2020-08-05T16:17:57.000
Closed Date
2020-08-04T11:43:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHWAUAA5
20-00798031
Service Request Number: 20-00798031 • Address: GEMINI LN & ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00798031
Address
GEMINI LN & ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:37:27.000
Update Date
2020-08-04T12:16:09.000
Closed Date
2020-08-04T11:37:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHVzbAAH
20-00798017
Service Request Number: 20-00798017 • Address: 4705 REIGER AVE, DALLAS • City Council District: 2
Service Request Number
20-00798017
Address
4705 REIGER AVE, DALLAS
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:33:33.000
Update Date
2020-08-04T17:48:29.000
Closed Date
2020-08-04T11:33:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHVizAAH
20-00799697
Service Request Number: 20-00799697 • Address: HOWELL ST & ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00799697
Address
HOWELL ST & ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-04T11:14:01.000
Update Date
2020-08-04T15:38:23.000
Closed Date
2020-08-04T11:14:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHbb0AAD
20-00797867
Service Request Number: 20-00797867 • Address: HOWELL ST & ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00797867
Address
HOWELL ST & ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:14:01.000
Update Date
2020-08-05T13:02:21.000
Closed Date
2020-08-04T11:14:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHVLtAAP
20-00797838
Service Request Number: 20-00797838 • Address: 2900 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00797838
Address
2900 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T11:08:07.000
Update Date
2020-08-04T13:06:02.000
Closed Date
2020-08-04T11:08:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHVDyAAP
20-00797629
Service Request Number: 20-00797629 • Address: KIEST KNOLL DR & KIEST VALLEY PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00797629
Address
KIEST KNOLL DR & KIEST VALLEY PKWY, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-04T10:38:17.000
Update Date
2020-08-05T15:18:24.000
Closed Date
2020-08-04T10:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHULwAAP
20-00797581
Service Request Number: 20-00797581 • Address: KIEST KNOLL DR & KIEST VALLEY PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00797581
Address
KIEST KNOLL DR & KIEST VALLEY PKWY, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:33:31.000
Update Date
2020-08-04T17:45:27.000
Closed Date
2020-08-04T10:33:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHU9nAAH
20-00797558
Service Request Number: 20-00797558 • Address: DENTON DR & SHORECREST DR, DALLAS, TX, 75235 • City Council District: 6
Service Request Number
20-00797558
Address
DENTON DR & SHORECREST DR, DALLAS, TX, 75235
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:30:15.000
Update Date
2020-08-04T11:29:57.000
Closed Date
2020-08-04T10:30:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHU8FAAX
20-00797441
Service Request Number: 20-00797441 • Address: VERANO DR & HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00797441
Address
VERANO DR & HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:15:09.000
Update Date
2020-08-04T12:15:33.000
Closed Date
2020-08-04T10:15:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHTi6AAH
20-00797417
Service Request Number: 20-00797417 • Address: 1738 PEAR ST, DALLAS • City Council District: 7
Service Request Number
20-00797417
Address
1738 PEAR ST, DALLAS
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:12:33.000
Update Date
2020-08-04T12:29:48.000
Closed Date
2020-08-04T10:12:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHTd6AAH
20-00797398
Service Request Number: 20-00797398 • Address: FORT WORTH AVE & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00797398
Address
FORT WORTH AVE & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:10:24.000
Update Date
2020-08-04T11:08:22.000
Closed Date
2020-08-04T10:10:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHTa2AAH
20-00797370
Service Request Number: 20-00797370 • Address: 2615 PERTH ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00797370
Address
2615 PERTH ST, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:05:37.000
Update Date
2020-08-04T13:03:18.000
Closed Date
2020-08-04T10:05:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHTTfAAP
20-00797333
Service Request Number: 20-00797333 • Address: GRIFFIN ST E & S ST PAUL ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00797333
Address
GRIFFIN ST E & S ST PAUL ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:00:07.000
Update Date
2020-08-04T10:29:14.000
Closed Date
2020-08-04T10:00:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHTJoAAP