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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00588048
Service Request Number: 17-00588048 • Address: WALNUT HILL LN & FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00588048
Address
WALNUT HILL LN & FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T13:13:41.000
Status
Closed
Created Date
2017-12-08T13:13:41.000
Update Date
2018-02-14T09:12:11.000
Closed Date
2018-02-14T09:12:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513912.55897396
Y Coordinate
7007271.62068306
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1305595564
17-00588035
Service Request Number: 17-00588035 • Address: 7901 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00588035
Address
7901 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-22T13:06:30.000
Status
Open
Created Date
2017-12-08T13:06:30.000
Update Date
2017-12-08T13:06:30.000
Closed Date
2017-12-08T13:06:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1305594699
17-00587121
Service Request Number: 17-00587121 • Address: 9217 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00587121
Address
9217 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T16:38:24.000
Status
Closed
Created Date
2017-12-07T16:38:24.000
Update Date
2017-12-08T11:26:16.000
Closed Date
2017-12-08T11:26:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513196.84243385
Y Coordinate
7004110.95912481
Lat Long Location
{"type":"Point","coordinates":[-96.725811,32.870134]}
Unique Key
1305520977
17-00586215
Service Request Number: 17-00586215 • Address: LANSHIRE DR & WHITE ROCK TRL, DALLAS, • City Council District: 10
Service Request Number
17-00586215
Address
LANSHIRE DR & WHITE ROCK TRL, DALLAS,
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-18T10:41:48.000
Status
Closed
Created Date
2017-12-07T10:41:48.000
Update Date
2017-12-11T12:18:44.000
Closed Date
2017-12-11T12:18:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513701.51731884
Y Coordinate
7002225.14202601
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1305455612
17-00585819
Service Request Number: 17-00585819 • Address: 7834 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00585819
Address
7834 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-08T07:49:35.000
Status
Closed
Created Date
2017-12-07T07:49:35.000
Update Date
2017-12-11T12:35:13.000
Closed Date
2017-12-11T12:35:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512867.91247553
Y Coordinate
7001913.08310739
Lat Long Location
{"type":"Point","coordinates":[-96.726928,32.864216]}
Unique Key
1305426332
17-00585729
Service Request Number: 17-00585729 • Address: 7940 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00585729
Address
7940 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-09T23:14:50.000
Status
Closed
Created Date
2017-12-06T23:14:50.000
Update Date
2017-12-07T07:50:56.000
Closed Date
2017-12-07T07:50:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512485.19491313
Y Coordinate
7003558.64438848
Lat Long Location
{"type":"Point","coordinates":[-96.728157,32.868701]}
Unique Key
1305417894
17-00585232
Service Request Number: 17-00585232 • Address: 9019 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00585232
Address
9019 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Limits - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-22T14:50:46.000
Status
Closed
Created Date
2017-12-06T14:50:46.000
Update Date
2017-12-07T07:52:15.000
Closed Date
2017-12-07T07:52:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512998.71141674
Y Coordinate
7001543.28994584
Lat Long Location
{"type":"Point","coordinates":[-96.726534,32.863029]}
Unique Key
1305374229
17-00583218
Service Request Number: 17-00583218 • Address: 9221 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00583218
Address
9221 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T13:31:09.000
Status
Closed
Created Date
2017-12-05T13:31:09.000
Update Date
2017-12-07T10:23:04.000
Closed Date
2017-12-07T10:23:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512542.98849353
Y Coordinate
7004337.22279967
Lat Long Location
{"type":"Point","coordinates":[-96.727918,32.870694]}
Unique Key
1305212766
17-00583209
Service Request Number: 17-00583209 • Address: 9221 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00583209
Address
9221 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T13:29:03.000
Status
Closed
Created Date
2017-12-05T13:29:03.000
Update Date
2017-12-07T10:13:36.000
Closed Date
2017-12-07T10:13:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512542.98849353
Y Coordinate
7004337.22279967
Lat Long Location
{"type":"Point","coordinates":[-96.727918,32.870694]}
Unique Key
1305212187
17-00582449
Service Request Number: 17-00582449 • Address: 9221 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00582449
Address
9221 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-19T10:07:34.000
Status
Closed
Created Date
2017-12-05T10:07:34.000
Update Date
2017-12-05T13:33:09.000
Closed Date
2017-12-05T13:33:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512542.98861456
Y Coordinate
7004337.22372601
Lat Long Location
{"type":"Point","coordinates":[-96.727918,32.870694]}
Unique Key
1305163288
17-00582199
Service Request Number: 17-00582199 • Address: 9718 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00582199
Address
9718 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T09:04:59.000
Status
Closed
Created Date
2017-12-05T09:04:59.000
Update Date
2017-12-07T09:48:16.000
Closed Date
2017-12-07T09:48:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515070.33285103
Y Coordinate
7004581.18911907
Lat Long Location
{"type":"Point","coordinates":[-96.719416,32.871644]}
Unique Key
1305146873
17-00582186
Service Request Number: 17-00582186 • Address: 9718 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00582186
Address
9718 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T08:58:36.000
Status
Closed
Created Date
2017-12-05T08:58:36.000
Update Date
2017-12-07T10:20:04.000
Closed Date
2017-12-07T10:20:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515070.33285103
Y Coordinate
7004581.18911907
Lat Long Location
{"type":"Point","coordinates":[-96.719416,32.871644]}
Unique Key
1305145464
17-00581838
Service Request Number: 17-00581838 • Address: 9217 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00581838
Address
9217 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-18T17:35:05.000
Status
Closed
Created Date
2017-12-04T17:35:05.000
Update Date
2017-12-07T15:12:33.000
Closed Date
2017-12-07T15:12:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511999.74350252
Y Coordinate
7005651.29383847
Lat Long Location
{"type":"Point","coordinates":[-96.729679,32.874501]}
Unique Key
1305108073
17-00581817
Service Request Number: 17-00581817 • Address: 9406 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00581817
Address
9406 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-01-18T17:15:39.000
Status
Closed
Created Date
2017-12-04T17:15:39.000
Update Date
2017-12-05T10:27:55.000
Closed Date
2017-12-05T10:27:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512336.26205234
Y Coordinate
7005059.3869896
Lat Long Location
{"type":"Point","coordinates":[-96.728582,32.872876]}
Unique Key
1305106615
17-00580507
Service Request Number: 17-00580507 • Address: PARKFORD DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00580507
Address
PARKFORD DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-18T09:32:50.000
Status
Closed
Created Date
2017-12-04T09:32:50.000
Update Date
2017-12-13T10:18:41.000
Closed Date
2017-12-13T10:18:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513768.55199698
Y Coordinate
7003522.18011078
Lat Long Location
{"type":"Point","coordinates":[-96.723925,32.868532]}
Unique Key
1305017195
17-00580251
Service Request Number: 17-00580251 • Address: EAGLE TRL & THUNDERBIRD LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00580251
Address
EAGLE TRL & THUNDERBIRD LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-18T07:57:56.000
Status
Closed
Created Date
2017-12-04T07:57:56.000
Update Date
2017-12-15T13:28:40.000
Closed Date
2017-12-15T13:28:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512729.37947577
Y Coordinate
7002353.10097761
Lat Long Location
{"type":"Point","coordinates":[-96.727336,32.865321]}
Unique Key
1304999245
17-00580136
Service Request Number: 17-00580136 • Address: 7901 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00580136
Address
7901 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-18T22:53:42.000
Status
Closed
Created Date
2017-12-03T22:53:42.000
Update Date
2018-02-22T12:45:51.000
Closed Date
2018-02-22T12:45:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1304990194
17-00579619
Service Request Number: 17-00579619 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00579619
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-18T15:33:00.000
Status
Closed
Created Date
2017-12-02T15:33:00.000
Update Date
2017-12-05T11:50:59.000
Closed Date
2017-12-05T11:50:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304953352
17-00579614
Service Request Number: 17-00579614 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00579614
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-13T15:28:01.000
Status
Duplicate (closed)
Created Date
2017-12-02T15:28:01.000
Update Date
2018-01-11T11:21:35.000
Closed Date
2018-01-11T11:21:35.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18666454
Y Coordinate
7003369.60644301
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304953018
17-00579613
Service Request Number: 17-00579613 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00579613
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-13T15:27:59.000
Status
Closed
Created Date
2017-12-02T15:27:59.000
Update Date
2017-12-08T10:40:37.000
Closed Date
2017-12-08T10:40:37.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18666454
Y Coordinate
7003369.60644301
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304952971
17-00578700
Service Request Number: 17-00578700 • Address: 7902 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00578700
Address
7902 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-06T15:06:51.000
Status
Closed
Created Date
2017-12-01T15:06:51.000
Update Date
2017-12-04T16:31:00.000
Closed Date
2017-12-04T16:31:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512626.52184758
Y Coordinate
7002735.32985579
Lat Long Location
{"type":"Point","coordinates":[-96.727692,32.866486]}
Unique Key
1304888733
17-00578586
Service Request Number: 17-00578586 • Address: 9418 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00578586
Address
9418 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-15T14:15:02.000
Status
Closed
Created Date
2017-12-01T14:15:02.000
Update Date
2017-12-04T15:38:35.000
Closed Date
2017-12-04T15:38:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512450.45882034
Y Coordinate
7005112.53095468
Lat Long Location
{"type":"Point","coordinates":[-96.728064,32.873081]}
Unique Key
1304880917
17-00577994
Service Request Number: 17-00577994 • Address: 7901 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00577994
Address
7901 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-06T10:09:34.000
Status
Closed
Created Date
2017-12-01T10:09:34.000
Update Date
2017-12-01T16:10:10.000
Closed Date
2017-12-01T16:10:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512818.77013017
Y Coordinate
7002535.18148423
Lat Long Location
{"type":"Point","coordinates":[-96.727046,32.865791]}
Unique Key
1304840386
17-00577946
Service Request Number: 17-00577946 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00577946
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-05T09:55:50.000
Status
Closed
Created Date
2017-12-01T09:55:50.000
Update Date
2017-12-01T14:05:51.000
Closed Date
2017-12-01T14:05:51.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.93743497
Y Coordinate
7005361.30811098
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1304837276
17-00577522
Service Request Number: 17-00577522 • Address: 9306 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00577522
Address
9306 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-06T07:46:12.000
Status
Closed
Created Date
2017-12-01T07:46:12.000
Update Date
2017-12-01T14:25:47.000
Closed Date
2017-12-01T14:25:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513956.61635722
Y Coordinate
7005202.04892443
Lat Long Location
{"type":"Point","coordinates":[-96.723146,32.873148]}
Unique Key
1304810292
17-00577422
Service Request Number: 17-00577422 • Address: 9420 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00577422
Address
9420 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-05T21:00:55.000
Status
Closed
Created Date
2017-11-30T21:00:55.000
Update Date
2017-12-01T14:44:32.000
Closed Date
2017-12-01T14:44:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514469.61364616
Y Coordinate
7004791.17461034
Lat Long Location
{"type":"Point","coordinates":[-96.720967,32.871568]}
Unique Key
1304801838
17-00577325
Service Request Number: 17-00577325 • Address: 9763 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00577325
Address
9763 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-14T17:54:58.000
Status
Closed
Created Date
2017-11-30T17:54:58.000
Update Date
2017-12-01T13:15:06.000
Closed Date
2017-12-01T13:15:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514937.48591529
Y Coordinate
7005369.69105878
Lat Long Location
{"type":"Point","coordinates":[-96.719449,32.873683]}
Unique Key
1304794760
17-00576723
Service Request Number: 17-00576723 • Address: 8024 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00576723
Address
8024 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-04T14:14:50.000
Status
Closed
Created Date
2017-11-30T14:14:50.000
Update Date
2017-11-30T14:45:53.000
Closed Date
2017-11-30T14:45:53.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513574.70534675
Y Coordinate
7002645.27515965
Lat Long Location
{"type":"Point","coordinates":[-96.724313,32.867095]}
Unique Key
1304747464
17-00576504
Service Request Number: 17-00576504 • Address: 9323 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00576504
Address
9323 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-14T12:55:33.000
Status
Closed
Created Date
2017-11-30T12:55:33.000
Update Date
2017-12-05T08:25:32.000
Closed Date
2017-12-05T08:25:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512805.56356119
Y Coordinate
7004820.7923131
Lat Long Location
{"type":"Point","coordinates":[-96.726921,32.8721]}
Unique Key
1304732956
17-00576383
Service Request Number: 17-00576383 • Address: 9323 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00576383
Address
9323 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-03T12:02:22.000
Status
Closed
Created Date
2017-11-30T12:02:22.000
Update Date
2017-11-30T12:53:14.000
Closed Date
2017-11-30T12:53:14.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512805.56298564
Y Coordinate
7004820.79467752
Lat Long Location
{"type":"Point","coordinates":[-96.726921,32.8721]}
Unique Key
1304720935
17-00576377
Service Request Number: 17-00576377 • Address: 9323 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00576377
Address
9323 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-20T12:00:22.000
Status
Closed
Created Date
2017-11-30T12:00:22.000
Update Date
2017-12-07T13:12:14.000
Closed Date
2017-12-07T13:12:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512805.56298564
Y Coordinate
7004820.79467752
Lat Long Location
{"type":"Point","coordinates":[-96.726921,32.8721]}
Unique Key
1304720384
17-00576083
Service Request Number: 17-00576083 • Address: 9323 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00576083
Address
9323 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-01T10:32:53.000
Status
Closed
Created Date
2017-11-30T10:32:53.000
Update Date
2017-11-30T12:02:23.000
Closed Date
2017-11-30T12:02:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512805.56356119
Y Coordinate
7004820.7923131
Lat Long Location
{"type":"Point","coordinates":[-96.726921,32.8721]}
Unique Key
1304698140
17-00573456
Service Request Number: 17-00573456 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00573456
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-27T16:38:00.000
Status
Closed
Created Date
2017-11-28T16:38:00.000
Update Date
2017-12-05T12:46:44.000
Closed Date
2017-12-05T12:46:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18666454
Y Coordinate
7003369.60644301
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304476870
17-00572824
Service Request Number: 17-00572824 • Address: 9844 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00572824
Address
9844 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-27T12:20:33.000
Status
Closed
Created Date
2017-11-28T12:20:33.000
Update Date
2017-12-05T13:11:19.000
Closed Date
2017-12-05T13:11:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515937.78187278
Y Coordinate
7003929.96340601
Lat Long Location
{"type":"Point","coordinates":[-96.715735,32.869578]}
Unique Key
1304429086
17-00571790
Service Request Number: 17-00571790 • Address: 8624 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00571790
Address
8624 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T18:05:22.000
Status
Closed
Created Date
2017-11-27T18:05:22.000
Update Date
2017-11-29T16:30:10.000
Closed Date
2017-11-29T16:23:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512876.28609815
Y Coordinate
7002241.5147188
Lat Long Location
{"type":"Point","coordinates":[-96.727218,32.865225]}
Unique Key
1304346892
17-00571662
Service Request Number: 17-00571662 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00571662
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-06T16:44:08.000
Status
Closed
Created Date
2017-11-27T16:44:08.000
Update Date
2018-01-11T11:21:36.000
Closed Date
2018-01-11T11:21:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304338673
17-00571661
Service Request Number: 17-00571661 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00571661
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T16:44:06.000
Status
Closed
Created Date
2017-11-27T16:44:06.000
Update Date
2017-11-28T11:41:53.000
Closed Date
2017-11-28T11:41:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1304338627
17-00571009
Service Request Number: 17-00571009 • Address: 9512 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00571009
Address
9512 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T12:23:40.000
Status
Closed
Created Date
2017-11-27T12:23:40.000
Update Date
2017-11-29T10:42:49.000
Closed Date
2017-11-29T10:42:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514241.75970844
Y Coordinate
7003962.26140403
Lat Long Location
{"type":"Point","coordinates":[-96.72216,32.869916]}
Unique Key
1304287284
17-00569947
Service Request Number: 17-00569947 • Address: 9328 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00569947
Address
9328 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-27T09:17:34.000
Status
Closed
Created Date
2017-11-26T09:17:34.000
Update Date
2017-11-26T12:50:42.000
Closed Date
2017-11-26T12:50:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2512845.63162391
Y Coordinate
7004853.49963238
Lat Long Location
{"type":"Point","coordinates":[-96.726911,32.872249]}
Unique Key
1304198452
17-00569941
Service Request Number: 17-00569941 • Address: 9430 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00569941
Address
9430 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-16T09:09:15.000
Status
Closed
Created Date
2017-11-26T09:09:15.000
Update Date
2018-03-09T15:52:31.000
Closed Date
2018-03-09T15:52:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2514227.62235535
Y Coordinate
7003059.52639832
Lat Long Location
{"type":"Point","coordinates":[-96.722259,32.867036]}
Unique Key
1304197966
17-00569931
Service Request Number: 17-00569931 • Address: 9430 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00569931
Address
9430 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T08:48:15.000
Status
Closed
Created Date
2017-11-26T08:48:15.000
Update Date
2017-11-29T11:01:57.000
Closed Date
2017-11-29T11:01:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514227.62235535
Y Coordinate
7003059.52639832
Lat Long Location
{"type":"Point","coordinates":[-96.722283,32.867063]}
Unique Key
1304197063
17-00569607
Service Request Number: 17-00569607 • Address: 10118 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00569607
Address
10118 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T11:16:12.000
Status
Closed
Created Date
2017-11-25T11:16:12.000
Update Date
2017-11-28T17:14:36.000
Closed Date
2017-11-28T17:14:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517786.7258204
Y Coordinate
7005351.69813442
Lat Long Location
{"type":"Point","coordinates":[-96.710348,32.87341]}
Unique Key
1304155461
17-00569529
Service Request Number: 17-00569529 • Address: WALNUT HILL LN & FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00569529
Address
WALNUT HILL LN & FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-09T09:29:34.000
Status
Closed
Created Date
2017-11-25T09:29:34.000
Update Date
2017-12-08T13:18:08.000
Closed Date
2017-12-08T13:18:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1304146113
17-00568735
Service Request Number: 17-00568735 • Address: 9665 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00568735
Address
9665 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T07:47:10.000
Status
Closed
Created Date
2017-11-23T07:47:10.000
Update Date
2017-11-29T10:58:11.000
Closed Date
2017-11-29T10:58:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514597.83526692
Y Coordinate
7007125.38392417
Lat Long Location
{"type":"Point","coordinates":[-96.721003,32.878319]}
Unique Key
1304034989
17-00567410
Service Request Number: 17-00567410 • Address: 9277 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00567410
Address
9277 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-05T07:54:57.000
Status
Closed
Created Date
2017-11-22T07:54:57.000
Update Date
2017-11-27T15:37:24.000
Closed Date
2017-11-27T15:37:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513887.28219686
Y Coordinate
7004449.19230136
Lat Long Location
{"type":"Point","coordinates":[-96.723387,32.870949]}
Unique Key
1303927302
17-00565639
Service Request Number: 17-00565639 • Address: 10103 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00565639
Address
10103 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-25T08:29:55.000
Status
Closed
Created Date
2017-11-21T08:29:55.000
Update Date
2017-11-22T11:38:44.000
Closed Date
2017-11-22T11:38:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517180.60443742
Y Coordinate
7002657.35974719
Lat Long Location
{"type":"Point","coordinates":[-96.712596,32.865916]}
Unique Key
1303784315
17-00564814
Service Request Number: 17-00564814 • Address: 9377 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00564814
Address
9377 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-22T14:35:02.000
Status
Closed
Created Date
2017-11-20T14:35:02.000
Update Date
2017-11-20T16:06:32.000
Closed Date
2017-11-20T16:06:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514303.63098078
Y Coordinate
7004966.58418457
Lat Long Location
{"type":"Point","coordinates":[-96.722085,32.872399]}
Unique Key
1303717201
17-00564706
Service Request Number: 17-00564706 • Address: 9319 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00564706
Address
9319 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-22T13:56:22.000
Status
Closed
Created Date
2017-11-20T13:56:22.000
Update Date
2017-11-20T16:07:13.000
Closed Date
2017-11-20T16:07:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514037.21286969
Y Coordinate
7005181.21388331
Lat Long Location
{"type":"Point","coordinates":[-96.723029,32.873052]}
Unique Key
1303710448
17-00564662
Service Request Number: 17-00564662 • Address: 9731 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00564662
Address
9731 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-29T13:44:24.000
Status
Closed
Created Date
2017-11-20T13:44:24.000
Update Date
2017-12-18T11:06:39.000
Closed Date
2017-12-18T11:06:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2514653.55466732
Y Coordinate
7005124.45192637
Lat Long Location
{"type":"Point","coordinates":[-96.720789,32.872929]}
Unique Key
1303707764
17-00564648
Service Request Number: 17-00564648 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00564648
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-01T13:38:58.000
Status
Closed
Created Date
2017-11-20T13:38:58.000
Update Date
2017-12-01T07:44:47.000
Closed Date
2017-11-22T12:01:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513229.14525847
Y Coordinate
7005905.4627056
Lat Long Location
{"type":"Point","coordinates":[-96.725702,32.874898]}
Unique Key
1303706821
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