311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00540416
Service Request Number: 17-00540416 • Address: 9506 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00540416
Address
9506 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-07T18:20:27.000
Status
Closed
Created Date
2017-11-02T18:20:27.000
Update Date
2017-11-03T14:05:24.000
Closed Date
2017-11-03T14:05:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513140.57231956
Y Coordinate
7005764.53613251
Lat Long Location
{"type":"Point","coordinates":[-96.725967,32.874691]}
Unique Key
1301636931
17-00540378
Service Request Number: 17-00540378 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00540378
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-07T17:46:03.000
Status
Closed
Created Date
2017-11-02T17:46:03.000
Update Date
2017-11-03T14:10:13.000
Closed Date
2017-11-03T14:10:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.3454554
Y Coordinate
7004000.05758875
Lat Long Location
{"type":"Point","coordinates":[-96.724062,32.869787]}
Unique Key
1301633983
17-00540326
Service Request Number: 17-00540326 • Address: 9537 CRESTEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00540326
Address
9537 CRESTEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T17:10:58.000
Status
Closed
Created Date
2017-11-02T17:10:58.000
Update Date
2017-11-06T15:51:42.000
Closed Date
2017-11-06T15:51:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513309.65301941
Y Coordinate
7007092.47589254
Lat Long Location
{"type":"Point","coordinates":[-96.725237,32.878319]}
Unique Key
1301630634
17-00539855
Service Request Number: 17-00539855 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00539855
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T13:57:41.000
Status
Closed
Created Date
2017-11-02T13:57:41.000
Update Date
2017-11-03T07:44:25.000
Closed Date
2017-11-03T07:44:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1301594778
17-00539575
Service Request Number: 17-00539575 • Address: 9244 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00539575
Address
9244 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T12:32:35.000
Status
Closed
Created Date
2017-11-02T12:32:35.000
Update Date
2017-11-03T15:53:27.000
Closed Date
2017-11-03T15:53:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513297.14072033
Y Coordinate
7004436.38231883
Lat Long Location
{"type":"Point","coordinates":[-96.725331,32.871073]}
Unique Key
1301577148
17-00539207
Service Request Number: 17-00539207 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00539207
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T10:35:18.000
Status
Closed
Created Date
2017-11-02T10:35:18.000
Update Date
2017-11-03T07:36:53.000
Closed Date
2017-11-03T07:36:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1301551722
17-00538542
Service Request Number: 17-00538542 • Address: 10025 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00538542
Address
10025 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-04T17:56:48.000
Status
Closed
Created Date
2017-11-01T17:56:48.000
Update Date
2018-02-05T16:34:32.000
Closed Date
2018-02-05T16:34:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513297.46578099
Y Coordinate
7009570.29416007
Lat Long Location
{"type":"Point","coordinates":[-96.071332,41.249586]}
Unique Key
1301487875
17-00537686
Service Request Number: 17-00537686 • Address: 9745 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00537686
Address
9745 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-08T11:32:09.000
Status
Closed
Created Date
2017-11-01T11:32:09.000
Update Date
2017-11-03T16:52:03.000
Closed Date
2017-11-03T16:52:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514769.15567595
Y Coordinate
7005239.3637288
Lat Long Location
{"type":"Point","coordinates":[-96.720249,32.873349]}
Unique Key
1301422048
17-00537631
Service Request Number: 17-00537631 • Address: 9745 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00537631
Address
9745 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-10T11:14:48.000
Status
Closed
Created Date
2017-11-01T11:14:48.000
Update Date
2017-11-03T15:38:48.000
Closed Date
2017-11-03T15:38:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514769.15508967
Y Coordinate
7005239.36361719
Lat Long Location
{"type":"Point","coordinates":[-96.720249,32.873349]}
Unique Key
1301418181
17-00537589
Service Request Number: 17-00537589 • Address: 9637 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00537589
Address
9637 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-01T11:02:52.000
Status
Closed
Created Date
2017-11-01T11:02:52.000
Update Date
2017-11-03T09:57:14.000
Closed Date
2017-11-03T09:57:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514516.67128486
Y Coordinate
7003685.79710667
Lat Long Location
{"type":"Point","coordinates":[-96.720545,32.869645]}
Unique Key
1301415625
17-00537536
Service Request Number: 17-00537536 • Address: 9535 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00537536
Address
9535 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-01T10:44:49.000
Status
Closed
Created Date
2017-11-01T10:44:49.000
Update Date
2017-11-03T10:00:53.000
Closed Date
2017-11-03T10:00:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514088.72475525
Y Coordinate
7004351.53874993
Lat Long Location
{"type":"Point","coordinates":[-96.722343,32.87104]}
Unique Key
1301411960
17-00537489
Service Request Number: 17-00537489 • Address: 9723 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00537489
Address
9723 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-09T10:29:20.000
Status
Closed
Created Date
2017-11-01T10:29:20.000
Update Date
2017-12-12T11:52:32.000
Closed Date
2017-12-12T11:52:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2515054.09544006
Y Coordinate
7004628.02655901
Lat Long Location
{"type":"Point","coordinates":[-96.719402,32.871656]}
Unique Key
1301408812
17-00536865
Service Request Number: 17-00536865 • Address: 9728 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00536865
Address
9728 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T21:27:05.000
Status
Closed
Created Date
2017-10-31T21:27:05.000
Update Date
2017-10-31T21:27:06.000
Closed Date
2017-10-31T21:27:05.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2515300.40543833
Y Coordinate
7003892.05852821
Lat Long Location
{"type":"Point","coordinates":[-96.718528,32.869611]}
Unique Key
1301352155
17-00536566
Service Request Number: 17-00536566 • Address: LANSHIRE DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00536566
Address
LANSHIRE DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-01T16:36:52.000
Status
Closed
Created Date
2017-10-31T16:36:52.000
Update Date
2017-11-01T10:18:07.000
Closed Date
2017-11-01T10:18:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1301329530
17-00535438
Service Request Number: 17-00535438 • Address: 7900 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00535438
Address
7900 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Court and Detention Services
Service Request Type
Illegal Dumping - (Marshal's Office) - CDS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-14T10:46:55.000
Status
Closed
Created Date
2017-10-31T10:46:55.000
Update Date
2017-11-01T07:50:49.000
Closed Date
2017-11-01T07:50:49.000
Outcome
No Violation Found.
Priority
Standard
Method Received Description
Phone
X Coordinate
2513034.57461413
Y Coordinate
7002305.56343225
Lat Long Location
{"type":"Point","coordinates":[-96.726374,32.865208]}
Unique Key
1301245187
17-00535430
Service Request Number: 17-00535430 • Address: 7900 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00535430
Address
7900 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T10:43:46.000
Status
Closed
Created Date
2017-10-31T10:43:46.000
Update Date
2017-12-11T08:31:20.000
Closed Date
2017-12-11T08:31:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513052.13365431
Y Coordinate
7002294.50350457
Lat Long Location
{"type":"Point","coordinates":[-96.726374,32.865208]}
Unique Key
1301244621
17-00535405
Service Request Number: 17-00535405 • Address: 7604 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00535405
Address
7604 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T10:34:40.000
Status
Closed
Created Date
2017-10-31T10:34:40.000
Update Date
2017-11-01T15:02:15.000
Closed Date
2017-11-01T15:02:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511762.74441008
Y Coordinate
7001777.6114289
Lat Long Location
{"type":"Point","coordinates":[-96.730624,32.863837]}
Unique Key
1301242752
17-00535299
Service Request Number: 17-00535299 • Address: 7630 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00535299
Address
7630 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T10:12:44.000
Status
Closed
Created Date
2017-10-31T10:12:44.000
Update Date
2017-11-01T15:03:37.000
Closed Date
2017-11-01T15:03:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511698.83205004
Y Coordinate
7001916.43868881
Lat Long Location
{"type":"Point","coordinates":[-96.731062,32.864679]}
Unique Key
1301236555
17-00535288
Service Request Number: 17-00535288 • Address: 9224 HIGHEDGE CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00535288
Address
9224 HIGHEDGE CIR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-01T10:10:04.000
Status
Closed
Created Date
2017-10-31T10:10:04.000
Update Date
2017-10-31T11:05:32.000
Closed Date
2017-10-31T11:05:32.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2511940.32776676
Y Coordinate
7005685.95437978
Lat Long Location
{"type":"Point","coordinates":[-96.730056,32.874242]}
Unique Key
1301235890
17-00535195
Service Request Number: 17-00535195 • Address: 7704 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00535195
Address
7704 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T09:50:21.000
Status
Closed
Created Date
2017-10-31T09:50:21.000
Update Date
2017-11-01T15:05:21.000
Closed Date
2017-11-01T15:05:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511493.43325764
Y Coordinate
7002364.41169969
Lat Long Location
{"type":"Point","coordinates":[-96.731413,32.865346]}
Unique Key
1301230236
17-00534712
Service Request Number: 17-00534712 • Address: 7704 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00534712
Address
7704 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-29T23:16:09.000
Status
Closed
Created Date
2017-10-30T23:16:09.000
Update Date
2017-11-09T11:05:38.000
Closed Date
2017-11-09T11:05:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2511509.24964736
Y Coordinate
7002360.45114385
Lat Long Location
{"type":"Point","coordinates":[-96.731413,32.865346]}
Unique Key
1301179839
17-00534711
Service Request Number: 17-00534711 • Address: 7704 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00534711
Address
7704 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T23:15:07.000
Status
Closed
Created Date
2017-10-30T23:15:07.000
Update Date
2017-11-03T14:44:40.000
Closed Date
2017-11-03T14:44:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2511509.24964736
Y Coordinate
7002360.45114385
Lat Long Location
{"type":"Point","coordinates":[-96.731413,32.865346]}
Unique Key
1301179732
17-00534709
Service Request Number: 17-00534709 • Address: 7610 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00534709
Address
7610 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T23:13:29.000
Status
Closed
Created Date
2017-10-30T23:13:29.000
Update Date
2017-10-31T10:16:46.000
Closed Date
2017-10-31T10:16:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2511747.99540391
Y Coordinate
7001809.64848888
Lat Long Location
{"type":"Point","coordinates":[-96.730721,32.864023]}
Unique Key
1301179601
17-00534707
Service Request Number: 17-00534707 • Address: 7604 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00534707
Address
7604 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T23:12:45.000
Status
Closed
Created Date
2017-10-30T23:12:45.000
Update Date
2017-11-03T15:17:50.000
Closed Date
2017-11-03T15:17:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2511762.74441008
Y Coordinate
7001777.6114289
Lat Long Location
{"type":"Point","coordinates":[-96.730624,32.863837]}
Unique Key
1301179451
17-00534706
Service Request Number: 17-00534706 • Address: 7630 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00534706
Address
7630 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T23:11:51.000
Status
Closed
Created Date
2017-10-30T23:11:51.000
Update Date
2017-11-03T15:06:53.000
Closed Date
2017-11-03T15:06:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2511698.83205004
Y Coordinate
7001916.43868881
Lat Long Location
{"type":"Point","coordinates":[-96.731062,32.864679]}
Unique Key
1301179370
17-00534199
Service Request Number: 17-00534199 • Address: 9748 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00534199
Address
9748 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Light Glare - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T15:34:47.000
Status
Closed
Created Date
2017-10-30T15:34:47.000
Update Date
2017-12-11T08:18:41.000
Closed Date
2017-12-11T08:18:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515215.79796252
Y Coordinate
7004739.8967477
Lat Long Location
{"type":"Point","coordinates":[-96.718457,32.872041]}
Unique Key
1301134488
17-00533987
Service Request Number: 17-00533987 • Address: 8578 BARGIAMES LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00533987
Address
8578 BARGIAMES LN, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T14:48:11.000
Status
Closed
Created Date
2017-10-30T14:48:11.000
Update Date
2017-10-31T10:58:51.000
Closed Date
2017-10-31T10:58:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513134.16754055
Y Coordinate
7002237.78371297
Lat Long Location
{"type":"Point","coordinates":[-96.726343,32.865182]}
Unique Key
1301121626
17-00533963
Service Request Number: 17-00533963 • Address: 10229 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00533963
Address
10229 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-29T14:40:56.000
Status
Closed
Created Date
2017-10-30T14:40:56.000
Update Date
2017-11-03T11:39:29.000
Closed Date
2017-11-03T11:39:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517965.27037615
Y Coordinate
7003521.98399118
Lat Long Location
{"type":"Point","coordinates":[-96.709407,32.868271]}
Unique Key
1301120131
17-00533937
Service Request Number: 17-00533937 • Address: 8031 DEER TRAIL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00533937
Address
8031 DEER TRAIL DR, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T14:32:05.000
Status
Closed
Created Date
2017-10-30T14:32:05.000
Update Date
2017-10-30T15:38:24.000
Closed Date
2017-10-30T15:38:24.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512907.37207999
Y Coordinate
7003792.74002806
Lat Long Location
{"type":"Point","coordinates":[-96.726577,32.869344]}
Unique Key
1301118443
17-00533847
Service Request Number: 17-00533847 • Address: 8949 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00533847
Address
8949 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-13T14:01:32.000
Status
Closed
Created Date
2017-10-30T14:01:32.000
Update Date
2017-11-01T15:09:34.000
Closed Date
2017-11-01T15:09:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512563.16785397
Y Coordinate
7000976.67078978
Lat Long Location
{"type":"Point","coordinates":[-96.727615,32.861937]}
Unique Key
1301112094
17-00533721
Service Request Number: 17-00533721 • Address: 9626 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00533721
Address
9626 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T13:04:31.000
Status
Closed
Created Date
2017-10-30T13:04:31.000
Update Date
2017-10-31T16:45:24.000
Closed Date
2017-10-31T16:45:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512994.55661732
Y Coordinate
7006990.89123957
Lat Long Location
{"type":"Point","coordinates":[-96.726297,32.877973]}
Unique Key
1301102714
17-00532739
Service Request Number: 17-00532739 • Address: 8918 WHITE PINE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00532739
Address
8918 WHITE PINE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-13T07:27:27.000
Status
Duplicate (closed)
Created Date
2017-10-30T07:27:27.000
Update Date
2017-10-30T16:40:32.000
Closed Date
2017-10-30T16:40:33.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512370.31023545
Y Coordinate
7003761.57603481
Lat Long Location
{"type":"Point","coordinates":[-96.72865,32.869417]}
Unique Key
1301033236
17-00532041
Service Request Number: 17-00532041 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00532041
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T14:30:54.000
Status
Closed
Created Date
2017-10-28T14:30:54.000
Update Date
2017-10-30T15:25:57.000
Closed Date
2017-10-30T15:26:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513569.30715723
Y Coordinate
7003852.13632347
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1300955083
17-00531921
Service Request Number: 17-00531921 • Address: 8918 WHITE PINE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00531921
Address
8918 WHITE PINE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-13T11:28:33.000
Status
Closed
Created Date
2017-10-28T11:28:33.000
Update Date
2017-10-30T16:40:33.000
Closed Date
2017-10-30T16:40:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512370.31081675
Y Coordinate
7003761.57308118
Lat Long Location
{"type":"Point","coordinates":[-96.72865,32.869417]}
Unique Key
1300939483
17-00530919
Service Request Number: 17-00530919 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00530919
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-10T12:59:47.000
Status
Closed
Created Date
2017-10-27T12:59:47.000
Update Date
2018-02-22T12:33:26.000
Closed Date
2018-02-22T12:33:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1300860911
17-00530340
Service Request Number: 17-00530340 • Address: 9626 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00530340
Address
9626 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-01T08:50:40.000
Status
Closed
Created Date
2017-10-27T08:50:40.000
Update Date
2017-10-27T16:51:27.000
Closed Date
2017-10-27T16:51:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512994.55661732
Y Coordinate
7006990.89123957
Lat Long Location
{"type":"Point","coordinates":[-96.726297,32.877973]}
Unique Key
1300820859
17-00530336
Service Request Number: 17-00530336 • Address: 9623 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00530336
Address
9623 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T08:49:34.000
Status
Closed
Created Date
2017-10-27T08:49:34.000
Update Date
2017-10-27T13:07:48.000
Closed Date
2017-10-27T13:07:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2514325.12452922
Y Coordinate
7006812.49647829
Lat Long Location
{"type":"Point","coordinates":[-96.721874,32.877482]}
Unique Key
1300820531
17-00528960
Service Request Number: 17-00528960 • Address: 9305 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00528960
Address
9305 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-09T11:54:49.000
Status
Closed
Created Date
2017-10-26T11:54:49.000
Update Date
2017-10-31T14:31:59.000
Closed Date
2017-10-31T14:31:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513975.13771445
Y Coordinate
7005239.53205472
Lat Long Location
{"type":"Point","coordinates":[-96.723095,32.873106]}
Unique Key
1300701861
17-00528787
Service Request Number: 17-00528787 • Address: 9510 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00528787
Address
9510 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T11:00:50.000
Status
Closed
Created Date
2017-10-26T11:00:50.000
Update Date
2017-10-27T09:58:40.000
Closed Date
2017-10-27T09:58:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512356.23657808
Y Coordinate
7006143.29138787
Lat Long Location
{"type":"Point","coordinates":[-96.72842,32.875781]}
Unique Key
1300688529
17-00527278
Service Request Number: 17-00527278 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00527278
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-08T12:38:34.000
Status
Closed
Created Date
2017-10-25T12:38:34.000
Update Date
2017-11-02T10:42:10.000
Closed Date
2017-11-02T10:42:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512883.82218348
Y Coordinate
7001986.404953
Lat Long Location
{"type":"Point","coordinates":[-96.726842,32.864288]}
Unique Key
1300562142
17-00527111
Service Request Number: 17-00527111 • Address: 9841 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00527111
Address
9841 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T11:33:01.000
Status
Closed
Created Date
2017-10-25T11:33:01.000
Update Date
2017-11-06T15:23:14.000
Closed Date
2017-11-06T15:23:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515910.96189702
Y Coordinate
7003969.89168951
Lat Long Location
{"type":"Point","coordinates":[-96.715916,32.869579]}
Unique Key
1300550704
17-00524825
Service Request Number: 17-00524825 • Address: CHURCH RD & FIELDCREST DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00524825
Address
CHURCH RD & FIELDCREST DR, DALLAS, TX
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:50:36.000
Status
Closed
Created Date
2017-10-24T09:50:36.000
Update Date
2017-10-26T13:19:55.000
Closed Date
2017-10-26T13:19:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513286.39345806
Y Coordinate
7009985.61275225
Lat Long Location
{"type":"Point","coordinates":[-96.725122,32.886295]}
Unique Key
1300361561
17-00524651
Service Request Number: 17-00524651 • Address: 9277 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00524651
Address
9277 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:02:46.000
Status
Closed
Created Date
2017-10-24T09:02:46.000
Update Date
2017-10-26T09:23:58.000
Closed Date
2017-10-26T09:23:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513887.27921213
Y Coordinate
7004449.1927239
Lat Long Location
{"type":"Point","coordinates":[-96.723387,32.870949]}
Unique Key
1300349138
17-00524537
Service Request Number: 17-00524537 • Address: 9618 BELLEWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00524537
Address
9618 BELLEWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T08:34:20.000
Status
Closed
Created Date
2017-10-24T08:34:20.000
Update Date
2017-10-26T10:42:31.000
Closed Date
2017-10-26T10:42:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514305.85911224
Y Coordinate
7005632.41688661
Lat Long Location
{"type":"Point","coordinates":[-96.722059,32.874366]}
Unique Key
1300340320
17-00521837
Service Request Number: 17-00521837 • Address: 8734 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00521837
Address
8734 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T10:06:20.000
Status
Closed
Created Date
2017-10-22T10:06:20.000
Update Date
2017-11-01T10:20:01.000
Closed Date
2017-11-01T10:20:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512462.75008939
Y Coordinate
7002632.32711795
Lat Long Location
{"type":"Point","coordinates":[-96.728431,32.866255]}
Unique Key
1300105107
17-00521788
Service Request Number: 17-00521788 • Address: 9537 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00521788
Address
9537 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T07:40:27.000
Status
Closed
Created Date
2017-10-22T07:40:27.000
Update Date
2017-10-25T15:51:08.000
Closed Date
2017-10-25T15:51:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514512.41436716
Y Coordinate
7006172.99720249
Lat Long Location
{"type":"Point","coordinates":[-83.754945,42.463358]}
Unique Key
1300098608
17-00521426
Service Request Number: 17-00521426 • Address: 9510 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00521426
Address
9510 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-20T13:55:14.000
Status
Closed
Created Date
2017-10-21T13:55:14.000
Update Date
2017-10-25T11:30:53.000
Closed Date
2017-10-25T11:30:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514187.86907277
Y Coordinate
7003271.73171945
Lat Long Location
{"type":"Point","coordinates":[-96.722527,32.867938]}
Unique Key
1300045985
17-00520888
Service Request Number: 17-00520888 • Address: 9820 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00520888
Address
9820 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-23T17:45:21.000
Status
Closed
Created Date
2017-10-20T17:45:21.000
Update Date
2017-10-20T20:27:45.000
Closed Date
2017-10-20T20:27:45.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515879.26942438
Y Coordinate
7003277.7766838
Lat Long Location
{"type":"Point","coordinates":[-96.716925,32.867807]}
Unique Key
1299981172
17-00520843
Service Request Number: 17-00520843 • Address: 9730 MAPLEHILL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00520843
Address
9730 MAPLEHILL DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T17:11:33.000
Status
Closed
Created Date
2017-10-20T17:11:33.000
Update Date
2017-10-25T07:24:55.000
Closed Date
2017-10-25T07:24:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514641.40844336
Y Coordinate
7005506.52266391
Lat Long Location
{"type":"Point","coordinates":[-96.720994,32.873983]}
Unique Key
1299977848
17-00520374
Service Request Number: 17-00520374 • Address: 8000 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00520374
Address
8000 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T14:11:57.000
Status
Closed
Created Date
2017-10-20T14:11:57.000
Update Date
2017-11-09T17:23:09.000
Closed Date
2017-11-09T17:23:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513473.57120675
Y Coordinate
7002480.23371446
Lat Long Location
{"type":"Point","coordinates":[-96.838748,33.144077]}
Unique Key
1299938529