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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00342713
Service Request Number: 17-00342713 • Address: 8704 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00342713
Address
8704 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-18T17:43:24.000
Status
Closed
Created Date
2017-07-13T17:43:24.000
Update Date
2017-07-14T17:58:12.000
Closed Date
2017-07-14T17:58:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512694.8231456
Y Coordinate
7002412.93243109
Lat Long Location
{"type":"Point","coordinates":[-96.727561,32.865515]}
Unique Key
1284494156
17-00342675
Service Request Number: 17-00342675 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00342675
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-18T17:18:31.000
Status
Closed
Created Date
2017-07-13T17:18:31.000
Update Date
2017-07-14T19:48:16.000
Closed Date
2017-07-14T19:48:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.3454554
Y Coordinate
7004000.05758875
Lat Long Location
{"type":"Point","coordinates":[-96.724062,32.869787]}
Unique Key
1284491387
17-00342488
Service Request Number: 17-00342488 • Address: 8711 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00342488
Address
8711 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-24T16:03:35.000
Status
Closed
Created Date
2017-07-13T16:03:35.000
Update Date
2017-07-18T09:37:58.000
Closed Date
2017-07-18T09:37:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511985.77576221
Y Coordinate
7002010.65446665
Lat Long Location
{"type":"Point","coordinates":[-96.729763,32.864514]}
Unique Key
1284470607
17-00341451
Service Request Number: 17-00341451 • Address: 9728 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00341451
Address
9728 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-17T11:25:20.000
Status
Closed
Created Date
2017-07-13T11:25:20.000
Update Date
2017-10-10T09:33:37.000
Closed Date
2017-10-10T09:32:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515303.36441894
Y Coordinate
7002904.89875688
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1284395855
17-00341256
Service Request Number: 17-00341256 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00341256
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-27T10:39:22.000
Status
Closed
Created Date
2017-07-13T10:39:22.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-20T14:52:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1284382972
17-00341115
Service Request Number: 17-00341115 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00341115
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-15T09:59:22.000
Status
Closed
Created Date
2017-07-13T09:59:22.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-07-13T13:49:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1284371376
17-00340865
Service Request Number: 17-00340865 • Address: 9934 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00340865
Address
9934 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-24T09:09:57.000
Status
Closed
Created Date
2017-07-13T09:09:57.000
Update Date
2017-07-17T10:50:48.000
Closed Date
2017-07-17T10:50:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516684.81875351
Y Coordinate
7005274.0464396
Lat Long Location
{"type":"Point","coordinates":[-96.713967,32.873366]}
Unique Key
1284355306
17-00340853
Service Request Number: 17-00340853 • Address: 9934 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00340853
Address
9934 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-18T09:08:21.000
Status
Closed
Created Date
2017-07-13T09:08:21.000
Update Date
2017-07-13T13:50:45.000
Closed Date
2017-07-13T13:50:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516684.81875351
Y Coordinate
7005274.0464396
Lat Long Location
{"type":"Point","coordinates":[-96.713967,32.873366]}
Unique Key
1284354593
17-00340720
Service Request Number: 17-00340720 • Address: 9577 HIGHEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00340720
Address
9577 HIGHEDGE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-14T08:34:59.000
Status
Closed
Created Date
2017-07-13T08:34:59.000
Update Date
2017-07-13T14:24:25.000
Closed Date
2017-07-13T14:24:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513592.00535394
Y Coordinate
7006692.97377871
Lat Long Location
{"type":"Point","coordinates":[-96.724473,32.877047]}
Unique Key
1284345556
17-00340667
Service Request Number: 17-00340667 • Address: 9411 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00340667
Address
9411 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-20T08:22:49.000
Status
Closed
Created Date
2017-07-13T08:22:49.000
Update Date
2017-07-18T11:57:56.000
Closed Date
2017-07-18T11:57:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513607.88871719
Y Coordinate
7003894.39965269
Lat Long Location
{"type":"Point","coordinates":[-96.724381,32.869499]}
Unique Key
1284342069
17-00340376
Service Request Number: 17-00340376 • Address: 10122 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00340376
Address
10122 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-26T22:38:05.000
Status
Closed
Created Date
2017-07-12T22:38:05.000
Update Date
2017-07-25T09:34:17.000
Closed Date
2017-07-25T09:34:17.000
Outcome
Closed - Added to Do Not Spray List
Priority
Standard
Method Received Description
Web
X Coordinate
2517804.26260571
Y Coordinate
7005351.94051457
Lat Long Location
{"type":"Point","coordinates":[-96.710153,32.873409]}
Unique Key
1284316080
17-00339839
Service Request Number: 17-00339839 • Address: 9848 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00339839
Address
9848 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T16:02:12.000
Status
Closed
Created Date
2017-07-12T16:02:12.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-13T16:29:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516040.04198985
Y Coordinate
7005140.72769904
Lat Long Location
{"type":"Point","coordinates":[-96.71602,32.87299]}
Unique Key
1284272028
17-00339824
Service Request Number: 17-00339824 • Address: 9848 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00339824
Address
9848 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-09T15:59:36.000
Status
Closed
Created Date
2017-07-12T15:59:36.000
Update Date
2017-07-14T13:53:26.000
Closed Date
2017-07-14T13:53:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516040.04198985
Y Coordinate
7005140.72769904
Lat Long Location
{"type":"Point","coordinates":[-96.71602,32.87299]}
Unique Key
1284271154
17-00339683
Service Request Number: 17-00339683 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00339683
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T15:32:30.000
Status
Closed
Created Date
2017-07-12T15:32:30.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-20T14:53:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1284262646
17-00339030
Service Request Number: 17-00339030 • Address: 9835 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00339030
Address
9835 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-13T13:08:08.000
Status
Closed
Created Date
2017-07-12T13:08:08.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-07-13T19:56:23.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515971.0561616
Y Coordinate
7002343.39245617
Lat Long Location
{"type":"Point","coordinates":[-96.716447,32.865119]}
Unique Key
1284223161
17-00338785
Service Request Number: 17-00338785 • Address: 9339 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00338785
Address
9339 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-21T11:53:01.000
Status
Closed
Created Date
2017-07-12T11:53:01.000
Update Date
2017-07-14T15:12:42.000
Closed Date
2017-07-14T15:12:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513955.78548443
Y Coordinate
7004811.85359943
Lat Long Location
{"type":"Point","coordinates":[-96.722386,32.871512]}
Unique Key
1284206844
17-00337586
Service Request Number: 17-00337586 • Address: 9944 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00337586
Address
9944 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-14T20:46:36.000
Status
Closed
Created Date
2017-07-11T20:46:36.000
Update Date
2017-07-13T13:39:18.000
Closed Date
2017-07-13T13:39:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516757.41037284
Y Coordinate
7005293.66030768
Lat Long Location
{"type":"Point","coordinates":[-96.714049,32.873352]}
Unique Key
1284119000
17-00337581
Service Request Number: 17-00337581 • Address: 9960 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00337581
Address
9960 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-14T20:36:35.000
Status
Closed
Created Date
2017-07-11T20:36:35.000
Update Date
2017-07-13T13:40:42.000
Closed Date
2017-07-13T13:40:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516873.50341624
Y Coordinate
7005324.99771624
Lat Long Location
{"type":"Point","coordinates":[-96.713657,32.873419]}
Unique Key
1284118288
17-00337503
Service Request Number: 17-00337503 • Address: 9932 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00337503
Address
9932 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-14T19:06:33.000
Status
Closed
Created Date
2017-07-11T19:06:33.000
Update Date
2017-07-13T13:42:27.000
Closed Date
2017-07-13T13:42:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516670.30174395
Y Coordinate
7005270.12200983
Lat Long Location
{"type":"Point","coordinates":[-96.714341,32.873291]}
Unique Key
1284059044
17-00337149
Service Request Number: 17-00337149 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00337149
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-15T16:16:57.000
Status
Closed
Created Date
2017-07-11T16:16:57.000
Update Date
2017-09-29T12:06:55.000
Closed Date
2017-07-12T06:41:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55897396
Y Coordinate
7007271.62068306
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1283961555
17-00336870
Service Request Number: 17-00336870 • Address: 8015 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00336870
Address
8015 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-08-08T15:16:35.000
Status
Closed
Created Date
2017-07-11T15:16:35.000
Update Date
2017-08-11T14:06:47.000
Closed Date
2017-08-11T14:06:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512934.49791468
Y Coordinate
7003277.91978165
Lat Long Location
{"type":"Point","coordinates":[-96.726465,32.868029]}
Unique Key
1283918553
17-00336153
Service Request Number: 17-00336153 • Address: 9635 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00336153
Address
9635 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-14T12:06:31.000
Status
Closed
Created Date
2017-07-11T12:06:31.000
Update Date
2017-07-13T08:52:38.000
Closed Date
2017-07-13T08:52:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514909.07980855
Y Coordinate
7003548.5831638
Lat Long Location
{"type":"Point","coordinates":[-96.719774,32.868838]}
Unique Key
1283848937
17-00335619
Service Request Number: 17-00335619 • Address: 9717 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00335619
Address
9717 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-08-22T10:05:12.000
Status
Closed
Created Date
2017-07-11T10:05:12.000
Update Date
2017-07-12T03:13:46.000
Closed Date
2017-07-12T03:13:47.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514542.24868177
Y Coordinate
7006449.79633053
Lat Long Location
{"type":"Point","coordinates":[-96.721165,32.87646]}
Unique Key
1283815933
17-00335267
Service Request Number: 17-00335267 • Address: 9804 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00335267
Address
9804 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-20T08:59:01.000
Status
Closed
Created Date
2017-07-11T08:59:01.000
Update Date
2017-07-14T13:38:26.000
Closed Date
2017-07-14T13:38:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515706.68433247
Y Coordinate
7002950.84518753
Lat Long Location
{"type":"Point","coordinates":[-96.717649,32.866921]}
Unique Key
1283793042
17-00335242
Service Request Number: 17-00335242 • Address: 9815 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00335242
Address
9815 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-08-08T08:55:51.000
Status
Closed
Created Date
2017-07-11T08:55:51.000
Update Date
2017-08-09T13:14:17.000
Closed Date
2017-08-09T13:14:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2515721.56512589
Y Coordinate
7002666.34026193
Lat Long Location
{"type":"Point","coordinates":[-96.717173,32.866016]}
Unique Key
1283791725
17-00335128
Service Request Number: 17-00335128 • Address: 7834 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00335128
Address
7834 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-09-13T08:33:57.000
Status
Closed
Created Date
2017-07-11T08:33:57.000
Update Date
2017-07-31T11:56:08.000
Closed Date
2017-07-31T11:56:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512867.91247553
Y Coordinate
7001913.08310739
Lat Long Location
{"type":"Point","coordinates":[-96.726928,32.864216]}
Unique Key
1283784932
17-00334766
Service Request Number: 17-00334766 • Address: 9735 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00334766
Address
9735 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-13T20:49:59.000
Status
Closed
Created Date
2017-07-10T20:49:59.000
Update Date
2017-07-13T08:31:54.000
Closed Date
2017-07-13T08:31:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515277.673854
Y Coordinate
7003312.96113128
Lat Long Location
{"type":"Point","coordinates":[-96.718235,32.867815]}
Unique Key
1283753644
17-00334588
Service Request Number: 17-00334588 • Address: 9729 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00334588
Address
9729 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-13T18:03:31.000
Status
Closed
Created Date
2017-07-10T18:03:31.000
Update Date
2017-07-13T09:00:58.000
Closed Date
2017-07-13T09:00:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2515282.13181422
Y Coordinate
7003927.64036678
Lat Long Location
{"type":"Point","coordinates":[-96.718585,32.869606]}
Unique Key
1283738325
17-00334511
Service Request Number: 17-00334511 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00334511
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Day Home - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-31T17:19:54.000
Status
Closed
Created Date
2017-07-10T17:19:54.000
Update Date
2017-07-24T14:44:47.000
Closed Date
2017-07-24T14:44:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03451744
Y Coordinate
7002557.8594134
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1283732148
17-00332766
Service Request Number: 17-00332766 • Address: 9633 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00332766
Address
9633 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T10:37:22.000
Status
Closed
Created Date
2017-07-10T10:37:22.000
Update Date
2017-07-13T10:42:27.000
Closed Date
2017-07-13T10:42:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514730.267875
Y Coordinate
7002580.45865758
Lat Long Location
{"type":"Point","coordinates":[-96.72048,32.865509]}
Unique Key
1283607758
17-00332751
Service Request Number: 17-00332751 • Address: 7758 GOFORTH CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00332751
Address
7758 GOFORTH CIR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-12T10:33:10.000
Status
Closed
Created Date
2017-07-10T10:33:10.000
Update Date
2017-07-10T10:56:40.000
Closed Date
2017-07-10T10:56:40.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2511945.4017883
Y Coordinate
7002756.51754169
Lat Long Location
{"type":"Point","coordinates":[-96.729845,32.866634]}
Unique Key
1283606719
17-00332430
Service Request Number: 17-00332430 • Address: 9316 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00332430
Address
9316 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T09:26:44.000
Status
Closed
Created Date
2017-07-10T09:26:44.000
Update Date
2017-07-13T10:46:42.000
Closed Date
2017-07-13T10:46:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514000.95656227
Y Coordinate
7005160.3924314
Lat Long Location
{"type":"Point","coordinates":[-96.72279,32.872856]}
Unique Key
1283586484
17-00332420
Service Request Number: 17-00332420 • Address: 9316 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00332420
Address
9316 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T09:24:24.000
Status
Closed
Created Date
2017-07-10T09:24:24.000
Update Date
2017-07-13T10:45:09.000
Closed Date
2017-07-13T10:45:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514000.95656227
Y Coordinate
7005160.3924314
Lat Long Location
{"type":"Point","coordinates":[-96.72279,32.872856]}
Unique Key
1283585750
17-00332005
Service Request Number: 17-00332005 • Address: 9717 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00332005
Address
9717 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-13T07:26:02.000
Status
Closed
Created Date
2017-07-10T07:26:02.000
Update Date
2017-07-10T16:02:02.000
Closed Date
2017-07-10T16:02:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515238.47412595
Y Coordinate
7003897.43853233
Lat Long Location
{"type":"Point","coordinates":[-96.719041,32.869439]}
Unique Key
1283557641
17-00331841
Service Request Number: 17-00331841 • Address: 9415 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00331841
Address
9415 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-13T20:35:26.000
Status
Closed
Created Date
2017-07-09T20:35:26.000
Update Date
2017-07-10T15:59:23.000
Closed Date
2017-07-10T15:59:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513816.85315039
Y Coordinate
7003604.46662714
Lat Long Location
{"type":"Point","coordinates":[-96.723525,32.86887]}
Unique Key
1283540174
17-00331583
Service Request Number: 17-00331583 • Address: 9534 MOSSRIDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00331583
Address
9534 MOSSRIDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T12:58:36.000
Status
Closed
Created Date
2017-07-09T12:58:36.000
Update Date
2017-07-13T09:15:22.000
Closed Date
2017-07-13T09:15:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512319.80441763
Y Coordinate
7006440.0113196
Lat Long Location
{"type":"Point","coordinates":[-96.728107,32.876571]}
Unique Key
1283514517
17-00331580
Service Request Number: 17-00331580 • Address: 9578 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00331580
Address
9578 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T12:53:23.000
Status
Closed
Created Date
2017-07-09T12:53:23.000
Update Date
2017-10-30T11:45:24.000
Closed Date
2017-10-30T11:45:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2513815.54473484
Y Coordinate
7006415.11634519
Lat Long Location
{"type":"Point","coordinates":[-96.723598,32.876548]}
Unique Key
1283514270
17-00330924
Service Request Number: 17-00330924 • Address: 8737 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00330924
Address
8737 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-19T11:01:34.000
Status
Closed
Created Date
2017-07-08T11:01:34.000
Update Date
2017-07-13T10:40:36.000
Closed Date
2017-07-13T10:40:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512429.88077002
Y Coordinate
7002608.69897785
Lat Long Location
{"type":"Point","coordinates":[-96.728697,32.866404]}
Unique Key
1283437906
17-00330639
Service Request Number: 17-00330639 • Address: 9527 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00330639
Address
9527 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-13T21:12:00.000
Status
Closed
Created Date
2017-07-07T21:12:00.000
Update Date
2017-11-01T06:45:55.000
Closed Date
2017-11-01T06:45:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2514543.81119839
Y Coordinate
7006140.3614262
Lat Long Location
{"type":"Point","coordinates":[-96.721709,32.876168]}
Unique Key
1283220164
17-00330347
Service Request Number: 17-00330347 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00330347
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-11T16:57:50.000
Status
Duplicate (closed)
Created Date
2017-07-07T16:57:50.000
Update Date
2017-09-29T12:06:55.000
Closed Date
2017-07-10T07:33:06.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2513912.55897396
Y Coordinate
7007271.62068306
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1283131259
17-00330311
Service Request Number: 17-00330311 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00330311
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-11T16:43:02.000
Status
Closed
Created Date
2017-07-07T16:43:02.000
Update Date
2017-09-29T12:06:55.000
Closed Date
2017-07-10T07:33:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2513912.55897396
Y Coordinate
7007271.62068306
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1283127898
17-00329746
Service Request Number: 17-00329746 • Address: 7905 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00329746
Address
7905 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-21T14:53:35.000
Status
Open
Created Date
2017-07-07T14:53:35.000
Update Date
2017-07-07T16:23:24.000
Closed Date
2017-07-07T14:53:35.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512128.18234332
Y Coordinate
7003273.2313903
Lat Long Location
{"type":"Point","coordinates":[-96.729254,32.867847]}
Unique Key
1283087199
17-00329465
Service Request Number: 17-00329465 • Address: 9314 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00329465
Address
9314 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-18T13:27:03.000
Status
Closed
Created Date
2017-07-07T13:27:03.000
Update Date
2017-07-11T13:16:49.000
Closed Date
2017-07-11T13:16:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515391.69808637
Y Coordinate
7005623.96068128
Lat Long Location
{"type":"Point","coordinates":[-96.718579,32.874275]}
Unique Key
1283068161
17-00329338
Service Request Number: 17-00329338 • Address: 9633 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00329338
Address
9633 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-21T12:52:40.000
Status
Closed
Created Date
2017-07-07T12:52:40.000
Update Date
2017-07-10T10:51:09.000
Closed Date
2017-07-10T10:51:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514730.267875
Y Coordinate
7002580.45865758
Lat Long Location
{"type":"Point","coordinates":[-96.72048,32.865509]}
Unique Key
1283060831
17-00328598
Service Request Number: 17-00328598 • Address: 9587 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00328598
Address
9587 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-14T09:45:56.000
Status
Closed
Created Date
2017-07-07T09:45:56.000
Update Date
2017-07-11T09:10:47.000
Closed Date
2017-07-11T09:10:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513690.83405619
Y Coordinate
7006788.79043385
Lat Long Location
{"type":"Point","coordinates":[-96.724113,32.877332]}
Unique Key
1283008714
17-00328377
Service Request Number: 17-00328377 • Address: 7503 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00328377
Address
7503 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-21T09:01:53.000
Status
Closed
Created Date
2017-07-07T09:01:53.000
Update Date
2017-09-29T12:09:00.000
Closed Date
2017-07-13T13:26:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512230.39847474
Y Coordinate
7000673.13596873
Lat Long Location
{"type":"Point","coordinates":[-96.728955,32.860707]}
Unique Key
1282994812
17-00327971
Service Request Number: 17-00327971 • Address: 9527 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00327971
Address
9527 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-08T06:51:10.000
Status
Closed
Created Date
2017-07-07T06:51:10.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-07-07T21:12:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514543.81119839
Y Coordinate
7006140.3614262
Lat Long Location
{"type":"Point","coordinates":[-96.721709,32.876168]}
Unique Key
1282967834
17-00327835
Service Request Number: 17-00327835 • Address: 9717 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00327835
Address
9717 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-08-17T20:44:24.000
Status
Closed
Created Date
2017-07-06T20:44:24.000
Update Date
2017-08-07T08:44:45.000
Closed Date
2017-08-07T08:44:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514542.25028565
Y Coordinate
7006449.79629824
Lat Long Location
{"type":"Point","coordinates":[-96.721165,32.87646]}
Unique Key
1282945791
17-00327567
Service Request Number: 17-00327567 • Address: 9579 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00327567
Address
9579 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-17T17:09:27.000
Status
Closed
Created Date
2017-07-06T17:09:27.000
Update Date
2017-07-11T13:40:02.000
Closed Date
2017-07-11T13:40:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513804.40419327
Y Coordinate
7006459.93424763
Lat Long Location
{"type":"Point","coordinates":[-96.723647,32.87651]}
Unique Key
1282832910
17-00327562
Service Request Number: 17-00327562 • Address: 9717 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00327562
Address
9717 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-09T17:05:24.000
Status
Closed
Created Date
2017-07-06T17:05:24.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-07-06T20:44:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514542.24868177
Y Coordinate
7006449.79633053
Lat Long Location
{"type":"Point","coordinates":[-96.721165,32.87646]}
Unique Key
1282830301
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