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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00327544
Service Request Number: 17-00327544 • Address: 9630 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00327544
Address
9630 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-09T16:55:58.000
Status
Closed
Created Date
2017-07-06T16:55:58.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-07-07T06:05:36.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514430.19747958
Y Coordinate
7006775.19893161
Lat Long Location
{"type":"Point","coordinates":[-96.721513,32.877487]}
Unique Key
1282824472
17-00327539
Service Request Number: 17-00327539 • Address: 9928 PARKFORD DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00327539
Address
9928 PARKFORD DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-11T16:54:40.000
Status
Closed
Created Date
2017-07-06T16:54:40.000
Update Date
2017-07-07T13:20:49.000
Closed Date
2017-07-07T13:20:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2516641.26502898
Y Coordinate
7005262.27641533
Lat Long Location
{"type":"Point","coordinates":[-96.714193,32.873322]}
Unique Key
1282823312
17-00326736
Service Request Number: 17-00326736 • Address: 7905 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00326736
Address
7905 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-20T13:41:42.000
Status
Closed
Created Date
2017-07-06T13:41:42.000
Update Date
2017-07-07T15:30:30.000
Closed Date
2017-07-07T15:30:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512128.18234332
Y Coordinate
7003273.2313903
Lat Long Location
{"type":"Point","coordinates":[-96.729254,32.867847]}
Unique Key
1282679316
17-00325350
Service Request Number: 17-00325350 • Address: 8706 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00325350
Address
8706 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-17T08:16:30.000
Status
Closed
Created Date
2017-07-06T08:16:30.000
Update Date
2017-07-10T15:49:33.000
Closed Date
2017-07-10T15:49:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512036.32489618
Y Coordinate
7001996.08467453
Lat Long Location
{"type":"Point","coordinates":[-96.729664,32.864325]}
Unique Key
1282573497
17-00325262
Service Request Number: 17-00325262 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00325262
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Equipment & Bldgs Svcs
Service Request Type
Equipment & Building Services - EBS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-20T07:36:10.000
Status
Closed
Created Date
2017-07-06T07:36:10.000
Update Date
2017-07-06T10:30:07.000
Closed Date
2017-07-06T10:30:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1282566121
17-00324799
Service Request Number: 17-00324799 • Address: 9760 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324799
Address
9760 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-09T16:26:29.000
Status
Closed
Created Date
2017-07-05T16:26:29.000
Update Date
2017-11-09T16:31:19.000
Closed Date
2017-11-09T16:22:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514923.25812559
Y Coordinate
7005682.06848087
Lat Long Location
{"type":"Point","coordinates":[-96.719959,32.874474]}
Unique Key
1282305479
17-00324736
Service Request Number: 17-00324736 • Address: 9418 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324736
Address
9418 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-14T16:08:50.000
Status
Closed
Created Date
2017-07-05T16:08:50.000
Update Date
2017-07-10T16:11:55.000
Closed Date
2017-07-10T16:11:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515386.40925585
Y Coordinate
7005956.3497358
Lat Long Location
{"type":"Point","coordinates":[-96.718575,32.875208]}
Unique Key
1282297748
17-00324715
Service Request Number: 17-00324715 • Address: 9734 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324715
Address
9734 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-09T16:01:50.000
Status
Closed
Created Date
2017-07-05T16:01:50.000
Update Date
2017-11-09T16:31:38.000
Closed Date
2017-11-09T16:24:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515319.86651771
Y Coordinate
7002920.66133301
Lat Long Location
{"type":"Point","coordinates":[-96.718236,32.86692]}
Unique Key
1282295314
17-00324486
Service Request Number: 17-00324486 • Address: 9444 HIGHEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00324486
Address
9444 HIGHEDGE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-14T15:04:18.000
Status
Closed
Created Date
2017-07-05T15:04:18.000
Update Date
2017-07-10T15:13:38.000
Closed Date
2017-07-10T15:13:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512517.97265123
Y Coordinate
7005606.59908261
Lat Long Location
{"type":"Point","coordinates":[-96.727504,32.874666]}
Unique Key
1282279996
17-00324469
Service Request Number: 17-00324469 • Address: 9444 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324469
Address
9444 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-14T15:00:44.000
Status
Closed
Created Date
2017-07-05T15:00:44.000
Update Date
2017-07-10T15:51:10.000
Closed Date
2017-07-10T15:51:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512517.9739528
Y Coordinate
7005606.59832889
Lat Long Location
{"type":"Point","coordinates":[-96.727504,32.874666]}
Unique Key
1282278703
17-00324434
Service Request Number: 17-00324434 • Address: 9514 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324434
Address
9514 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-08-02T14:48:48.000
Status
Closed
Created Date
2017-07-05T14:48:48.000
Update Date
2017-07-14T16:30:44.000
Closed Date
2017-07-14T16:30:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514657.25585582
Y Coordinate
7003220.42792525
Lat Long Location
{"type":"Point","coordinates":[-96.72086,32.867886]}
Unique Key
1282275996
17-00324323
Service Request Number: 17-00324323 • Address: 10222 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00324323
Address
10222 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-14T14:22:19.000
Status
Closed
Created Date
2017-07-05T14:22:19.000
Update Date
2017-07-10T12:41:22.000
Closed Date
2017-07-10T12:41:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517941.9366023
Y Coordinate
7003481.56049972
Lat Long Location
{"type":"Point","coordinates":[-96.709568,32.868271]}
Unique Key
1282267859
17-00323014
Service Request Number: 17-00323014 • Address: 10016 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00323014
Address
10016 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-10T08:58:00.000
Status
Closed
Created Date
2017-07-05T08:58:00.000
Update Date
2017-07-05T16:06:44.000
Closed Date
2017-07-05T16:06:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513359.0650911
Y Coordinate
7009281.97552316
Lat Long Location
{"type":"Point","coordinates":[-96.725076,32.885612]}
Unique Key
1282176970
17-00321232
Service Request Number: 17-00321232 • Address: 9670 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00321232
Address
9670 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-07-18T14:28:46.000
Status
Closed
Created Date
2017-07-03T14:28:46.000
Update Date
2017-07-05T10:16:36.000
Closed Date
2017-07-05T10:16:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515101.34965527
Y Coordinate
7004277.21118919
Lat Long Location
{"type":"Point","coordinates":[-96.719404,32.87042]}
Unique Key
1282000520
17-00320388
Service Request Number: 17-00320388 • Address: 9749 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00320388
Address
9749 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-13T09:03:21.000
Status
Closed
Created Date
2017-07-03T09:03:21.000
Update Date
2017-07-06T11:28:45.000
Closed Date
2017-07-06T11:28:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515187.6974137
Y Coordinate
7004768.3640526
Lat Long Location
{"type":"Point","coordinates":[-96.718472,32.872041]}
Unique Key
1281930932
17-00319311
Service Request Number: 17-00319311 • Address: W LAWTHER DR & GOFORTH RD, DALLAS, • City Council District: 10
Service Request Number
17-00319311
Address
W LAWTHER DR & GOFORTH RD, DALLAS,
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-06T13:27:58.000
Status
Closed
Created Date
2017-07-01T13:27:58.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-07-01T16:57:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512278.01937562
Y Coordinate
7000631.86616592
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1281812229
17-00318682
Service Request Number: 17-00318682 • Address: 9244 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00318682
Address
9244 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-12T18:35:39.000
Status
Closed
Created Date
2017-06-30T18:35:39.000
Update Date
2017-07-06T10:26:43.000
Closed Date
2017-07-06T10:26:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513511.47483165
Y Coordinate
7004712.1353876
Lat Long Location
{"type":"Point","coordinates":[-96.724645,32.871845]}
Unique Key
1281744738
17-00316635
Service Request Number: 17-00316635 • Address: 9207 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00316635
Address
9207 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-06T09:43:27.000
Status
Closed
Created Date
2017-06-30T09:43:27.000
Update Date
2017-06-30T12:46:54.000
Closed Date
2017-06-30T12:46:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512521.32490532
Y Coordinate
7003881.79439615
Lat Long Location
{"type":"Point","coordinates":[-96.727957,32.86949]}
Unique Key
1281601059
17-00316546
Service Request Number: 17-00316546 • Address: 9127 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00316546
Address
9127 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-03T09:27:29.000
Status
Closed
Created Date
2017-06-30T09:27:29.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-09-18T07:55:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513485.80437062
Y Coordinate
7002030.67437972
Lat Long Location
{"type":"Point","coordinates":[-96.724426,32.864765]}
Unique Key
1281595108
17-00316318
Service Request Number: 17-00316318 • Address: 9127 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00316318
Address
9127 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-03T08:29:45.000
Status
Closed
Created Date
2017-06-30T08:29:45.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-07-03T07:54:22.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513485.80437062
Y Coordinate
7002030.67437972
Lat Long Location
{"type":"Point","coordinates":[-96.724426,32.864765]}
Unique Key
1281578712
17-00316089
Service Request Number: 17-00316089 • Address: 9830 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00316089
Address
9830 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Aggressive Activity - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-30T22:53:32.000
Status
Closed
Created Date
2017-06-29T22:53:32.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-06-30T07:50:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515992.33671808
Y Coordinate
7003278.71063697
Lat Long Location
{"type":"Point","coordinates":[-96.716474,32.867805]}
Unique Key
1281551703
17-00315808
Service Request Number: 17-00315808 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00315808
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-05T17:13:27.000
Status
Closed
Created Date
2017-06-29T17:13:27.000
Update Date
2017-07-03T11:38:22.000
Closed Date
2017-07-03T11:38:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.3454554
Y Coordinate
7004000.05758875
Lat Long Location
{"type":"Point","coordinates":[-96.724062,32.869787]}
Unique Key
1281529694
17-00315802
Service Request Number: 17-00315802 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00315802
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-07-05T17:11:56.000
Status
Closed
Created Date
2017-06-29T17:11:56.000
Update Date
2017-06-30T14:28:09.000
Closed Date
2017-06-30T14:28:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.34261707
Y Coordinate
7004000.05797574
Lat Long Location
{"type":"Point","coordinates":[-96.724062,32.869787]}
Unique Key
1281529299
17-00315140
Service Request Number: 17-00315140 • Address: 8519 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00315140
Address
8519 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-20T13:51:16.000
Status
Closed
Created Date
2017-06-29T13:51:16.000
Update Date
2017-07-24T16:41:24.000
Closed Date
2017-07-24T16:41:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513221.49460171
Y Coordinate
7001850.97621422
Lat Long Location
{"type":"Point","coordinates":[-96.726106,32.864301]}
Unique Key
1281477313
17-00314584
Service Request Number: 17-00314584 • Address: 9463 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00314584
Address
9463 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-07-14T11:28:10.000
Status
Closed
Created Date
2017-06-29T11:28:10.000
Update Date
2017-07-03T16:30:02.000
Closed Date
2017-07-03T16:30:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512591.07759794
Y Coordinate
7005731.5889779
Lat Long Location
{"type":"Point","coordinates":[-96.727053,32.875019]}
Unique Key
1281438762
17-00314461
Service Request Number: 17-00314461 • Address: 9260 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00314461
Address
9260 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-11T10:56:14.000
Status
Closed
Created Date
2017-06-29T10:56:14.000
Update Date
2017-07-03T12:19:58.000
Closed Date
2017-07-03T12:19:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513443.0195355
Y Coordinate
7004296.8919091
Lat Long Location
{"type":"Point","coordinates":[-96.724823,32.870637]}
Unique Key
1281430265
17-00313868
Service Request Number: 17-00313868 • Address: 9587 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00313868
Address
9587 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-11T09:10:34.000
Status
Closed
Created Date
2017-06-29T09:10:34.000
Update Date
2017-07-07T09:45:56.000
Closed Date
2017-07-07T09:45:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513690.83392285
Y Coordinate
7006788.78811631
Lat Long Location
{"type":"Point","coordinates":[-96.724113,32.877332]}
Unique Key
1281393193
17-00313812
Service Request Number: 17-00313812 • Address: 9804 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00313812
Address
9804 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-07-14T08:59:16.000
Status
Closed
Created Date
2017-06-29T08:59:16.000
Update Date
2017-07-03T15:46:48.000
Closed Date
2017-07-03T15:48:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515670.65141462
Y Coordinate
7003929.25122603
Lat Long Location
{"type":"Point","coordinates":[-96.717612,32.86959]}
Unique Key
1281389395
17-00312763
Service Request Number: 17-00312763 • Address: 9039 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00312763
Address
9039 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-27T15:08:48.000
Status
Duplicate (closed)
Created Date
2017-06-28T15:08:48.000
Update Date
2017-07-24T16:37:37.000
Closed Date
2017-07-24T16:37:38.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513175.06235085
Y Coordinate
7001723.34477636
Lat Long Location
{"type":"Point","coordinates":[-96.725953,32.863512]}
Unique Key
1281293743
17-00312739
Service Request Number: 17-00312739 • Address: 9035 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00312739
Address
9035 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-27T15:02:44.000
Status
Closed
Created Date
2017-06-28T15:02:44.000
Update Date
2017-08-02T15:42:46.000
Closed Date
2017-08-02T15:42:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513139.21201815
Y Coordinate
7001688.14410592
Lat Long Location
{"type":"Point","coordinates":[-96.726105,32.863392]}
Unique Key
1281292149
17-00312663
Service Request Number: 17-00312663 • Address: 8519 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00312663
Address
8519 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-27T14:48:25.000
Status
Closed
Created Date
2017-06-28T14:48:25.000
Update Date
2017-07-24T16:37:38.000
Closed Date
2017-07-24T16:37:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513221.49398764
Y Coordinate
7001850.97607981
Lat Long Location
{"type":"Point","coordinates":[-96.726106,32.864301]}
Unique Key
1281287618
17-00312625
Service Request Number: 17-00312625 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00312625
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-27T14:38:47.000
Status
Duplicate (closed)
Created Date
2017-06-28T14:38:47.000
Update Date
2017-08-02T10:53:30.000
Closed Date
2017-08-02T10:53:31.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512807.97226218
Y Coordinate
7001905.6280104
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1281284911
17-00312599
Service Request Number: 17-00312599 • Address: 7820 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00312599
Address
7820 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-27T14:32:13.000
Status
Closed
Created Date
2017-06-28T14:32:13.000
Update Date
2017-08-02T10:53:32.000
Closed Date
2017-08-02T10:53:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2512766.80647331
Y Coordinate
7001791.65446995
Lat Long Location
{"type":"Point","coordinates":[-96.727349,32.863818]}
Unique Key
1281282756
17-00311475
Service Request Number: 17-00311475 • Address: 9406 BUXHILL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00311475
Address
9406 BUXHILL DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-29T09:34:23.000
Status
Closed
Created Date
2017-06-28T09:34:23.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-28T13:23:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721051,32.866342]}
Unique Key
1281198629
17-00311265
Service Request Number: 17-00311265 • Address: 8049 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00311265
Address
8049 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-07-13T08:47:00.000
Status
Closed
Created Date
2017-06-28T08:47:00.000
Update Date
2018-01-24T08:41:30.000
Closed Date
2018-01-24T08:41:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513260.82352137
Y Coordinate
7003188.55263764
Lat Long Location
{"type":"Point","coordinates":[-96.725025,32.868076]}
Unique Key
1281182425
17-00310888
Service Request Number: 17-00310888 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00310888
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-06T05:31:21.000
Status
Closed
Created Date
2017-06-28T05:31:21.000
Update Date
2017-06-28T11:07:52.000
Closed Date
2017-06-28T11:07:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1281147947
17-00310858
Service Request Number: 17-00310858 • Address: 9617 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00310858
Address
9617 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-07-06T00:05:03.000
Status
Closed
Created Date
2017-06-28T00:05:03.000
Update Date
2017-06-29T10:43:50.000
Closed Date
2017-06-29T10:43:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515036.88429457
Y Coordinate
7004431.57518577
Lat Long Location
{"type":"Point","coordinates":[-96.719137,32.870404]}
Unique Key
1281140789
17-00310571
Service Request Number: 17-00310571 • Address: LANSHIRE DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00310571
Address
LANSHIRE DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-29T17:58:15.000
Status
Closed
Created Date
2017-06-27T17:58:15.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-27T19:08:45.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512278.01937562
Y Coordinate
7000631.86616592
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1281118049
17-00310484
Service Request Number: 17-00310484 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00310484
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-07T17:02:05.000
Status
Closed
Created Date
2017-06-27T17:02:05.000
Update Date
2017-07-14T13:33:51.000
Closed Date
2017-07-14T13:33:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1281110764
17-00310420
Service Request Number: 17-00310420 • Address: AUDELIA RD & FORESTRIDGE DR, DALLAS, • City Council District: 10
Service Request Number
17-00310420
Address
AUDELIA RD & FORESTRIDGE DR, DALLAS,
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-30T16:36:58.000
Status
Closed
Created Date
2017-06-27T16:36:58.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-27T16:43:02.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515572.83193284
Y Coordinate
7004275.36896675
Lat Long Location
{"type":"Point","coordinates":[-96.717993,32.870513]}
Unique Key
1281103890
17-00310167
Service Request Number: 17-00310167 • Address: 9617 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00310167
Address
9617 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-30T15:39:42.000
Status
Closed
Created Date
2017-06-27T15:39:42.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-28T00:05:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515036.88311376
Y Coordinate
7004431.57637445
Lat Long Location
{"type":"Point","coordinates":[-96.719137,32.870404]}
Unique Key
1281049183
17-00309479
Service Request Number: 17-00309479 • Address: W LAWTHER DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00309479
Address
W LAWTHER DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-29T13:07:10.000
Status
Closed
Created Date
2017-06-27T13:07:10.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-06-27T16:42:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1280894007
17-00307298
Service Request Number: 17-00307298 • Address: 9835 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00307298
Address
9835 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-06T15:33:43.000
Status
Closed
Created Date
2017-06-26T15:33:43.000
Update Date
2017-06-29T16:34:06.000
Closed Date
2017-06-29T16:34:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515971.0561616
Y Coordinate
7002343.39245617
Lat Long Location
{"type":"Point","coordinates":[-96.716447,32.865119]}
Unique Key
1280636120
17-00306460
Service Request Number: 17-00306460 • Address: 9705 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00306460
Address
9705 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-07-11T11:23:15.000
Status
Closed
Created Date
2017-06-26T11:23:15.000
Update Date
2017-07-07T15:42:14.000
Closed Date
2017-07-07T15:42:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514988.02622678
Y Coordinate
7004511.5138909
Lat Long Location
{"type":"Point","coordinates":[-96.719815,32.871182]}
Unique Key
1280580054
17-00306235
Service Request Number: 17-00306235 • Address: 9526 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00306235
Address
9526 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-06T10:45:05.000
Status
Closed
Created Date
2017-06-26T10:45:05.000
Update Date
2017-06-28T10:35:11.000
Closed Date
2017-06-28T10:35:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514572.6377629
Y Coordinate
7006168.09280154
Lat Long Location
{"type":"Point","coordinates":[-96.721438,32.875925]}
Unique Key
1280566789
17-00305331
Service Request Number: 17-00305331 • Address: 9203 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00305331
Address
9203 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-08-08T23:39:45.000
Status
Closed
Created Date
2017-06-25T23:39:45.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-06-30T10:00:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2513700.238509
Y Coordinate
7002253.10546311
Lat Long Location
{"type":"Point","coordinates":[-96.724131,32.86502]}
Unique Key
1280504282
17-00303565
Service Request Number: 17-00303565 • Address: 9406 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00303565
Address
9406 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-07-05T16:03:22.000
Status
Closed
Created Date
2017-06-23T16:03:22.000
Update Date
2017-06-28T10:41:08.000
Closed Date
2017-06-28T10:41:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513074.21707304
Y Coordinate
7005205.81529664
Lat Long Location
{"type":"Point","coordinates":[-96.726004,32.873321]}
Unique Key
1279596407
17-00303290
Service Request Number: 17-00303290 • Address: 9734 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00303290
Address
9734 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Paving - Neighborhood Street - STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-07-14T14:45:37.000
Status
Closed
Created Date
2017-06-23T14:45:37.000
Update Date
2017-09-29T12:11:12.000
Closed Date
2017-07-05T16:03:41.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2515319.86531461
Y Coordinate
7002920.66183816
Lat Long Location
{"type":"Point","coordinates":[-96.718236,32.86692]}
Unique Key
1279575959
17-00302906
Service Request Number: 17-00302906 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00302906
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-24T12:55:26.000
Status
Closed
Created Date
2017-06-23T12:55:26.000
Update Date
2017-06-27T08:37:45.000
Closed Date
2017-06-27T08:37:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1279543366
17-00302857
Service Request Number: 17-00302857 • Address: 7921 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00302857
Address
7921 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Neglect - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-24T12:37:15.000
Status
Closed
Created Date
2017-06-23T12:37:15.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-06-24T07:49:28.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512275.65646626
Y Coordinate
7003416.01206589
Lat Long Location
{"type":"Point","coordinates":[-96.728488,32.868455]}
Unique Key
1279538947
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