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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00282059
Service Request Number: 17-00282059 • Address: 9400 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00282059
Address
9400 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-19T16:18:34.000
Status
Closed
Created Date
2017-06-13T16:18:34.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-14T07:47:14.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2514115.59863402
Y Coordinate
7003215.46664285
Lat Long Location
{"type":"Point","coordinates":[-96.722784,32.867723]}
Unique Key
1277075467
17-00281293
Service Request Number: 17-00281293 • Address: 9511 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00281293
Address
9511 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-20T12:36:55.000
Status
Closed
Created Date
2017-06-13T12:36:55.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-15T15:47:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514594.04625851
Y Coordinate
7006088.14364776
Lat Long Location
{"type":"Point","coordinates":[-96.721237,32.875744]}
Unique Key
1277020461
17-00281291
Service Request Number: 17-00281291 • Address: 9312 WILDHAVEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00281291
Address
9312 WILDHAVEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-14T12:33:52.000
Status
Closed
Created Date
2017-06-13T12:33:52.000
Update Date
2017-06-13T14:02:09.000
Closed Date
2017-06-13T14:02:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514243.15758007
Y Coordinate
7005374.73071554
Lat Long Location
{"type":"Point","coordinates":[-96.722278,32.87367]}
Unique Key
1277020059
17-00281121
Service Request Number: 17-00281121 • Address: 9225 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00281121
Address
9225 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-16T11:47:55.000
Status
Closed
Created Date
2017-06-13T11:47:55.000
Update Date
2017-06-14T14:58:28.000
Closed Date
2017-06-14T14:58:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513250.55809576
Y Coordinate
7004057.43298194
Lat Long Location
{"type":"Point","coordinates":[-96.725467,32.869836]}
Unique Key
1277008551
17-00280272
Service Request Number: 17-00280272 • Address: 7906 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00280272
Address
7906 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-22T08:57:57.000
Status
Closed
Created Date
2017-06-13T08:57:57.000
Update Date
2017-06-16T08:28:33.000
Closed Date
2017-06-16T08:28:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513116.32139326
Y Coordinate
7002352.94299382
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1276955793
17-00280017
Service Request Number: 17-00280017 • Address: 9400 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00280017
Address
9400 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-27T07:52:33.000
Status
Closed
Created Date
2017-06-13T07:52:33.000
Update Date
2017-06-13T16:19:05.000
Closed Date
2017-06-13T16:19:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514115.59863402
Y Coordinate
7003215.46664285
Lat Long Location
{"type":"Point","coordinates":[-96.722784,32.867723]}
Unique Key
1276938756
17-00278649
Service Request Number: 17-00278649 • Address: 8525 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00278649
Address
8525 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-11T12:15:44.000
Status
Closed
Created Date
2017-06-12T12:15:44.000
Update Date
2017-07-10T11:38:24.000
Closed Date
2017-07-10T11:38:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513205.23750526
Y Coordinate
7001866.59854196
Lat Long Location
{"type":"Point","coordinates":[-96.726349,32.864504]}
Unique Key
1276819657
17-00278615
Service Request Number: 17-00278615 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00278615
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-19T12:01:29.000
Status
Closed
Created Date
2017-06-12T12:01:29.000
Update Date
2017-06-13T16:44:44.000
Closed Date
2017-06-13T16:44:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512883.82151881
Y Coordinate
7001986.40450454
Lat Long Location
{"type":"Point","coordinates":[-96.726842,32.864288]}
Unique Key
1276817443
17-00278578
Service Request Number: 17-00278578 • Address: 7900 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00278578
Address
7900 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-08-15T11:51:43.000
Status
Closed
Created Date
2017-06-12T11:51:43.000
Update Date
2017-07-20T09:18:46.000
Closed Date
2017-07-20T09:18:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512119.13842882
Y Coordinate
7003208.79800286
Lat Long Location
{"type":"Point","coordinates":[-96.729194,32.867895]}
Unique Key
1276815002
17-00278575
Service Request Number: 17-00278575 • Address: 7901 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00278575
Address
7901 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-08-15T11:51:21.000
Status
Closed
Created Date
2017-06-12T11:51:21.000
Update Date
2017-07-20T09:22:58.000
Closed Date
2017-07-20T09:22:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512361.14232277
Y Coordinate
7002972.16855211
Lat Long Location
{"type":"Point","coordinates":[-96.728201,32.867447]}
Unique Key
1276814848
17-00278093
Service Request Number: 17-00278093 • Address: 9430 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00278093
Address
9430 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-21T09:54:39.000
Status
Closed
Created Date
2017-06-12T09:54:39.000
Update Date
2017-06-14T09:00:31.000
Closed Date
2017-06-14T09:00:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515386.00580108
Y Coordinate
7005979.88903141
Lat Long Location
{"type":"Point","coordinates":[-96.718573,32.875581]}
Unique Key
1276783756
17-00277868
Service Request Number: 17-00277868 • Address: 9767 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277868
Address
9767 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-11T09:11:38.000
Status
Closed
Created Date
2017-06-12T09:11:38.000
Update Date
2017-06-16T17:15:24.000
Closed Date
2017-06-16T17:14:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515051.90687501
Y Coordinate
7006829.24344133
Lat Long Location
{"type":"Point","coordinates":[-76.465391,37.478209]}
Unique Key
1276770941
17-00277327
Service Request Number: 17-00277327 • Address: 9718 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277327
Address
9718 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-11T19:06:30.000
Status
Closed
Created Date
2017-06-11T19:06:30.000
Update Date
2017-06-16T17:27:51.000
Closed Date
2017-06-16T17:27:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514545.74864563
Y Coordinate
7005411.88331382
Lat Long Location
{"type":"Point","coordinates":[-96.721337,32.873708]}
Unique Key
1276721337
17-00277324
Service Request Number: 17-00277324 • Address: 9718 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277324
Address
9718 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-21T19:01:50.000
Status
Closed
Created Date
2017-06-11T19:01:50.000
Update Date
2017-06-14T08:54:39.000
Closed Date
2017-06-14T08:54:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514545.74864563
Y Coordinate
7005411.88331382
Lat Long Location
{"type":"Point","coordinates":[-96.721337,32.873708]}
Unique Key
1276721169
17-00277296
Service Request Number: 17-00277296 • Address: 9216 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277296
Address
9216 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-21T17:48:40.000
Status
Closed
Created Date
2017-06-11T17:48:40.000
Update Date
2017-06-13T12:04:23.000
Closed Date
2017-06-13T12:04:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515395.59160079
Y Coordinate
7005312.38915979
Lat Long Location
{"type":"Point","coordinates":[-96.718583,32.873497]}
Unique Key
1276718836
17-00277276
Service Request Number: 17-00277276 • Address: 8016 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277276
Address
8016 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Swimming Pool Discharge - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-06-30T17:07:48.000
Status
Closed
Created Date
2017-06-11T17:07:48.000
Update Date
2017-06-15T13:57:21.000
Closed Date
2017-06-15T13:57:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512824.30355667
Y Coordinate
7003645.80737959
Lat Long Location
{"type":"Point","coordinates":[-96.726912,32.869048]}
Unique Key
1276717343
17-00277039
Service Request Number: 17-00277039 • Address: 9411 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00277039
Address
9411 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-12T08:09:58.000
Status
Closed
Created Date
2017-06-11T08:09:58.000
Update Date
2017-06-11T10:42:52.000
Closed Date
2017-06-11T10:42:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513607.89066675
Y Coordinate
7003894.39965666
Lat Long Location
{"type":"Point","coordinates":[-96.724381,32.869499]}
Unique Key
1276694876
17-00276188
Service Request Number: 17-00276188 • Address: 7570 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00276188
Address
7570 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-11T20:36:50.000
Status
Closed
Created Date
2017-06-09T20:36:50.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-06-10T19:54:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511929.61081608
Y Coordinate
7001408.73163925
Lat Long Location
{"type":"Point","coordinates":[-96.730115,32.862868]}
Unique Key
1276600636
17-00276157
Service Request Number: 17-00276157 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00276157
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-20T19:30:13.000
Status
Closed
Created Date
2017-06-09T19:30:13.000
Update Date
2017-06-28T12:05:57.000
Closed Date
2017-06-28T12:05:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512883.82151881
Y Coordinate
7001986.40450454
Lat Long Location
{"type":"Point","coordinates":[-96.726842,32.864288]}
Unique Key
1276597948
17-00276002
Service Request Number: 17-00276002 • Address: 9417 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00276002
Address
9417 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-16T16:52:32.000
Status
Closed
Created Date
2017-06-09T16:52:32.000
Update Date
2017-06-12T09:28:05.000
Closed Date
2017-06-12T09:28:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514625.03982013
Y Coordinate
7002738.90098778
Lat Long Location
{"type":"Point","coordinates":[-96.720771,32.866588]}
Unique Key
1276584381
17-00274681
Service Request Number: 17-00274681 • Address: 9526 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00274681
Address
9526 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-14T09:54:02.000
Status
Closed
Created Date
2017-06-09T09:54:02.000
Update Date
2017-06-09T16:28:37.000
Closed Date
2017-06-09T16:28:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514681.87355466
Y Coordinate
7003246.77949524
Lat Long Location
{"type":"Point","coordinates":[-96.720484,32.86822]}
Unique Key
1276483467
17-00274662
Service Request Number: 17-00274662 • Address: 9606 BROKEN BOW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00274662
Address
9606 BROKEN BOW RD, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-20T09:49:50.000
Status
Closed
Created Date
2017-06-09T09:49:50.000
Update Date
2017-06-13T11:49:13.000
Closed Date
2017-06-13T11:49:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514212.4208101
Y Coordinate
7005691.01096534
Lat Long Location
{"type":"Point","coordinates":[-96.722312,32.874353]}
Unique Key
1276482435
17-00272948
Service Request Number: 17-00272948 • Address: 9285 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272948
Address
9285 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-12T12:40:23.000
Status
Closed
Created Date
2017-06-08T12:40:23.000
Update Date
2017-06-08T13:07:22.000
Closed Date
2017-06-08T13:07:22.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2515354.35834879
Y Coordinate
7005434.41246887
Lat Long Location
{"type":"Point","coordinates":[-96.718582,32.873656]}
Unique Key
1276340401
17-00272770
Service Request Number: 17-00272770 • Address: 9307 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272770
Address
9307 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-07T11:43:56.000
Status
Closed
Created Date
2017-06-08T11:43:56.000
Update Date
2017-06-22T12:22:49.000
Closed Date
2017-06-22T12:22:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512248.60364624
Y Coordinate
7005861.7065322
Lat Long Location
{"type":"Point","coordinates":[-96.728628,32.875048]}
Unique Key
1276326962
17-00272715
Service Request Number: 17-00272715 • Address: 9637 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272715
Address
9637 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-19T11:25:42.000
Status
Closed
Created Date
2017-06-08T11:25:42.000
Update Date
2017-06-12T15:50:52.000
Closed Date
2017-06-12T15:50:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514516.67128486
Y Coordinate
7003685.79710667
Lat Long Location
{"type":"Point","coordinates":[-96.720545,32.869645]}
Unique Key
1276322994
17-00272597
Service Request Number: 17-00272597 • Address: 8034 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272597
Address
8034 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-15T10:56:13.000
Status
Closed
Created Date
2017-06-08T10:56:13.000
Update Date
2017-06-09T15:40:30.000
Closed Date
2017-06-09T15:40:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513608.11895596
Y Coordinate
7002719.91634208
Lat Long Location
{"type":"Point","coordinates":[-96.724392,32.866736]}
Unique Key
1276314553
17-00272591
Service Request Number: 17-00272591 • Address: 9562 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272591
Address
9562 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-19T10:54:18.000
Status
Closed
Created Date
2017-06-08T10:54:18.000
Update Date
2017-06-12T15:27:37.000
Closed Date
2017-06-12T15:27:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513481.48559739
Y Coordinate
7006530.10974562
Lat Long Location
{"type":"Point","coordinates":[-96.724938,32.87668]}
Unique Key
1276314105
17-00272550
Service Request Number: 17-00272550 • Address: 8034 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00272550
Address
8034 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-19T10:41:46.000
Status
Closed
Created Date
2017-06-08T10:41:46.000
Update Date
2017-06-28T16:55:42.000
Closed Date
2017-06-28T16:55:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513608.11932537
Y Coordinate
7002719.91739516
Lat Long Location
{"type":"Point","coordinates":[-96.724392,32.866736]}
Unique Key
1276311184
17-00271988
Service Request Number: 17-00271988 • Address: 9334 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00271988
Address
9334 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-08-11T08:08:45.000
Status
Closed
Created Date
2017-06-08T08:08:45.000
Update Date
2017-06-27T08:47:58.000
Closed Date
2017-06-27T08:47:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512849.01364982
Y Coordinate
7004887.94123684
Lat Long Location
{"type":"Point","coordinates":[-96.726788,32.872624]}
Unique Key
1276267003
17-00270842
Service Request Number: 17-00270842 • Address: 10325 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00270842
Address
10325 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-16T14:01:42.000
Status
Closed
Created Date
2017-06-07T14:01:42.000
Update Date
2017-06-09T13:51:56.000
Closed Date
2017-06-09T13:51:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518515.35140129
Y Coordinate
7003532.04618253
Lat Long Location
{"type":"Point","coordinates":[-96.708414,32.868269]}
Unique Key
1276145628
17-00270334
Service Request Number: 17-00270334 • Address: 9410 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00270334
Address
9410 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-16T11:25:21.000
Status
Closed
Created Date
2017-06-07T11:25:21.000
Update Date
2017-06-09T13:59:34.000
Closed Date
2017-06-09T13:59:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512314.48001833
Y Coordinate
7005429.93594108
Lat Long Location
{"type":"Point","coordinates":[-96.728516,32.873906]}
Unique Key
1276109999
17-00269364
Service Request Number: 17-00269364 • Address: 9417 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00269364
Address
9417 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-16T07:10:00.000
Status
Closed
Created Date
2017-06-07T07:10:00.000
Update Date
2017-06-09T16:54:27.000
Closed Date
2017-06-09T16:52:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514625.03982013
Y Coordinate
7002738.90098778
Lat Long Location
{"type":"Point","coordinates":[-96.720771,32.866588]}
Unique Key
1276041937
17-00269345
Service Request Number: 17-00269345 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00269345
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-06-27T06:52:24.000
Status
Closed
Created Date
2017-06-07T06:52:24.000
Update Date
2017-06-12T15:30:08.000
Closed Date
2017-06-12T15:30:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.93743497
Y Coordinate
7005361.30811098
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1276040482
17-00269338
Service Request Number: 17-00269338 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00269338
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-09T06:48:09.000
Status
Closed
Created Date
2017-06-07T06:48:09.000
Update Date
2017-06-07T07:47:01.000
Closed Date
2017-06-07T07:47:01.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.9381847
Y Coordinate
7005361.30642072
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1276039985
17-00268927
Service Request Number: 17-00268927 • Address: 9515 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00268927
Address
9515 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-12T17:37:18.000
Status
Closed
Created Date
2017-06-06T17:37:18.000
Update Date
2017-10-11T06:06:06.000
Closed Date
2017-10-11T06:06:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2514581.48750599
Y Coordinate
7006101.19804079
Lat Long Location
{"type":"Point","coordinates":[-96.721394,32.875885]}
Unique Key
1276000785
17-00267008
Service Request Number: 17-00267008 • Address: 9478 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00267008
Address
9478 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-15T08:00:53.000
Status
Closed
Created Date
2017-06-06T08:00:53.000
Update Date
2017-06-08T10:40:55.000
Closed Date
2017-06-08T10:40:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512890.07616964
Y Coordinate
7005524.48704457
Lat Long Location
{"type":"Point","coordinates":[-96.726293,32.874436]}
Unique Key
1275862863
17-00266587
Service Request Number: 17-00266587 • Address: 7805 BLACKBIRD LN, DALLAS, TX 75238-4103 • City Council District: 10
Service Request Number
17-00266587
Address
7805 BLACKBIRD LN, DALLAS, TX 75238-4103
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T19:50:51.000
Status
Closed
Created Date
2017-06-05T19:50:51.000
Update Date
2017-06-09T09:13:50.000
Closed Date
2017-06-09T09:13:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512601.7451799
Y Coordinate
7001706.24163655
Lat Long Location
{"type":"Point","coordinates":[-96.727881,32.863463]}
Unique Key
1275821359
17-00266583
Service Request Number: 17-00266583 • Address: 7805 BLACKBIRD LN, DALLAS, TX 75238-4103 • City Council District: 10
Service Request Number
17-00266583
Address
7805 BLACKBIRD LN, DALLAS, TX 75238-4103
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T19:48:23.000
Status
Closed
Created Date
2017-06-05T19:48:23.000
Update Date
2017-06-09T09:24:26.000
Closed Date
2017-06-09T09:24:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512601.7451799
Y Coordinate
7001706.24163655
Lat Long Location
{"type":"Point","coordinates":[-96.727881,32.863463]}
Unique Key
1275821048
17-00266439
Service Request Number: 17-00266439 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00266439
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-19T17:41:26.000
Status
Closed
Created Date
2017-06-05T17:41:26.000
Update Date
2017-06-07T08:44:05.000
Closed Date
2017-06-07T08:44:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514516.40800264
Y Coordinate
7004986.69913238
Lat Long Location
{"type":"Point","coordinates":[-96.721328,32.872491]}
Unique Key
1275807264
17-00266334
Service Request Number: 17-00266334 • Address: 10005 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00266334
Address
10005 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-11T16:59:34.000
Status
Closed
Created Date
2017-06-05T16:59:34.000
Update Date
2017-10-03T16:31:17.000
Closed Date
2017-10-03T16:31:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517043.03902539
Y Coordinate
7003664.10854582
Lat Long Location
{"type":"Point","coordinates":[-96.713118,32.868631]}
Unique Key
1275800558
17-00266329
Service Request Number: 17-00266329 • Address: 9108 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00266329
Address
9108 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-11T16:57:29.000
Status
Closed
Created Date
2017-06-05T16:57:29.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-09T15:34:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512768.83407203
Y Coordinate
7004471.59054977
Lat Long Location
{"type":"Point","coordinates":[-96.727015,32.871172]}
Unique Key
1275800184
17-00266320
Service Request Number: 17-00266320 • Address: 9512 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00266320
Address
9512 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T16:55:58.000
Status
Closed
Created Date
2017-06-05T16:55:58.000
Update Date
2017-06-08T11:24:17.000
Closed Date
2017-06-08T11:24:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513196.82179163
Y Coordinate
7005818.75139777
Lat Long Location
{"type":"Point","coordinates":[-96.725786,32.874832]}
Unique Key
1275799544
17-00266106
Service Request Number: 17-00266106 • Address: 9804 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00266106
Address
9804 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T15:48:40.000
Status
Closed
Created Date
2017-06-05T15:48:40.000
Update Date
2017-06-08T11:27:10.000
Closed Date
2017-06-08T11:27:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515677.63603461
Y Coordinate
7002625.69565262
Lat Long Location
{"type":"Point","coordinates":[-96.717614,32.866017]}
Unique Key
1275779642
17-00265888
Service Request Number: 17-00265888 • Address: 10000 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265888
Address
10000 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-06T14:52:13.000
Status
Closed
Created Date
2017-06-05T14:52:13.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-05T16:59:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2517006.08274128
Y Coordinate
7003640.59436484
Lat Long Location
{"type":"Point","coordinates":[-96.713361,32.868764]}
Unique Key
1275765598
17-00265838
Service Request Number: 17-00265838 • Address: 7728 GOFORTH CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265838
Address
7728 GOFORTH CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T14:34:10.000
Status
Closed
Created Date
2017-06-05T14:34:10.000
Update Date
2017-06-08T10:34:43.000
Closed Date
2017-06-08T10:34:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511797.07479795
Y Coordinate
7002621.76841883
Lat Long Location
{"type":"Point","coordinates":[-96.730724,32.86631]}
Unique Key
1275762138
17-00265738
Service Request Number: 17-00265738 • Address: CLEARHURST DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00265738
Address
CLEARHURST DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-08-08T14:03:26.000
Status
Closed
Created Date
2017-06-05T14:03:26.000
Update Date
2017-06-09T05:49:22.000
Closed Date
2017-06-09T05:49:22.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512758.28337784
Y Coordinate
7004509.50962301
Lat Long Location
{"type":"Point","coordinates":[-96.727144,32.871285]}
Unique Key
1275755454
17-00265731
Service Request Number: 17-00265731 • Address: 9609 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265731
Address
9609 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-06-23T14:01:19.000
Status
Closed
Created Date
2017-06-05T14:01:19.000
Update Date
2017-07-20T10:34:08.000
Closed Date
2017-06-16T08:12:59.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2514920.95010685
Y Coordinate
7003993.3913775
Lat Long Location
{"type":"Point","coordinates":[-96.72018,32.869716]}
Unique Key
1275754905
17-00265724
Service Request Number: 17-00265724 • Address: 9773 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265724
Address
9773 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T13:59:07.000
Status
Closed
Created Date
2017-06-05T13:59:07.000
Update Date
2017-06-07T10:52:40.000
Closed Date
2017-06-07T10:52:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515037.13917107
Y Coordinate
7005764.53878435
Lat Long Location
{"type":"Point","coordinates":[-96.719485,32.874594]}
Unique Key
1275754400
17-00265719
Service Request Number: 17-00265719 • Address: 9108 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265719
Address
9108 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-06-06T13:58:08.000
Status
Closed
Created Date
2017-06-05T13:58:08.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-06-05T16:57:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512768.83254885
Y Coordinate
7004471.59200012
Lat Long Location
{"type":"Point","coordinates":[-96.727015,32.871172]}
Unique Key
1275753992
17-00265718
Service Request Number: 17-00265718 • Address: 9773 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00265718
Address
9773 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-06-14T13:57:41.000
Status
Closed
Created Date
2017-06-05T13:57:41.000
Update Date
2017-06-07T11:00:41.000
Closed Date
2017-06-07T11:00:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515037.13917107
Y Coordinate
7005764.53878435
Lat Long Location
{"type":"Point","coordinates":[-96.719485,32.874594]}
Unique Key
1275753939
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