311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00183246
Service Request Number: 17-00183246 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00183246
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-05-18T13:15:15.000
Status
Duplicate (closed)
Created Date
2017-04-20T13:15:15.000
Update Date
2017-05-19T15:49:14.000
Closed Date
2017-05-19T15:49:14.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512883.82151881
Y Coordinate
7001986.40450454
Lat Long Location
{"type":"Point","coordinates":[-96.726842,32.864288]}
Unique Key
1266148102
17-00182632
Service Request Number: 17-00182632 • Address: 9209 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00182632
Address
9209 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-28T08:45:15.000
Status
Closed
Created Date
2017-04-20T08:45:15.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-25T16:04:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512422.24300875
Y Coordinate
7004228.29191211
Lat Long Location
{"type":"Point","coordinates":[-96.728255,32.87046]}
Unique Key
1266100214
17-00182589
Service Request Number: 17-00182589 • Address: 8020 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00182589
Address
8020 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-06-23T08:30:22.000
Status
Closed
Created Date
2017-04-20T08:30:22.000
Update Date
2017-05-03T11:04:20.000
Closed Date
2017-05-03T11:04:20.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513559.22377168
Y Coordinate
7002617.50655933
Lat Long Location
{"type":"Point","coordinates":[-96.724607,32.866205]}
Unique Key
1266096875
17-00182280
Service Request Number: 17-00182280 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00182280
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-05-17T20:04:29.000
Status
Lien Hold
Created Date
2017-04-19T20:04:29.000
Update Date
2018-05-19T01:00:03.000
Closed Date
2018-05-19T01:00:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2512883.82151881
Y Coordinate
7001986.40450454
Lat Long Location
{"type":"Point","coordinates":[-96.726803,32.86432]}
Unique Key
1266067349
17-00182240
Service Request Number: 17-00182240 • Address: 8710 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00182240
Address
8710 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-07-14T19:28:35.000
Status
Closed
Created Date
2017-04-19T19:28:35.000
Update Date
2017-04-21T15:25:10.000
Closed Date
2017-04-21T15:25:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512634.09443007
Y Coordinate
7002469.8911007
Lat Long Location
{"type":"Point","coordinates":[-96.727725,32.865659]}
Unique Key
1266064550
17-00181254
Service Request Number: 17-00181254 • Address: 9952 PARKFORD DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00181254
Address
9952 PARKFORD DR, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-05-03T13:35:58.000
Status
Closed
Created Date
2017-04-19T13:35:58.000
Update Date
2017-04-24T12:36:54.000
Closed Date
2017-04-24T12:34:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2516815.4836683
Y Coordinate
7005309.35140213
Lat Long Location
{"type":"Point","coordinates":[-96.713164,32.873448]}
Unique Key
1265970065
17-00180560
Service Request Number: 17-00180560 • Address: FIELDCREST DR & CHURCH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00180560
Address
FIELDCREST DR & CHURCH RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-04-22T10:23:21.000
Status
Closed
Created Date
2017-04-19T10:23:21.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-04-19T15:12:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513286.39345806
Y Coordinate
7009985.61275225
Lat Long Location
{"type":"Point","coordinates":[-96.725122,32.886295]}
Unique Key
1265855665
17-00178359
Service Request Number: 17-00178359 • Address: 9101 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00178359
Address
9101 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-05-16T11:58:17.000
Status
Closed
Created Date
2017-04-18T11:58:17.000
Update Date
2017-04-21T11:09:36.000
Closed Date
2017-04-21T10:56:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511982.80333387
Y Coordinate
7004014.32119079
Lat Long Location
{"type":"Point","coordinates":[-96.729721,32.869865]}
Unique Key
1265599542
17-00178074
Service Request Number: 17-00178074 • Address: 9339 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00178074
Address
9339 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-25T10:51:23.000
Status
Closed
Created Date
2017-04-18T10:51:23.000
Update Date
2017-04-21T10:36:32.000
Closed Date
2017-04-21T10:36:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2512812.04358244
Y Coordinate
7004917.24840915
Lat Long Location
{"type":"Point","coordinates":[-96.726805,32.872601]}
Unique Key
1265581698
17-00177059
Service Request Number: 17-00177059 • Address: 9707 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00177059
Address
9707 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-05-01T17:39:32.000
Status
Closed
Created Date
2017-04-17T17:39:32.000
Update Date
2017-04-18T08:15:33.000
Closed Date
2017-04-18T08:15:33.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514456.40962333
Y Coordinate
7004926.76119469
Lat Long Location
{"type":"Point","coordinates":[-96.72155,32.87231]}
Unique Key
1265507390
17-00176540
Service Request Number: 17-00176540 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00176540
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-02T15:04:44.000
Status
Closed
Created Date
2017-04-17T15:04:44.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-21T15:41:31.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2513401.9381847
Y Coordinate
7005361.30642072
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1265466548
17-00176340
Service Request Number: 17-00176340 • Address: 9833 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00176340
Address
9833 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-06-06T14:00:45.000
Status
Closed
Created Date
2017-04-17T14:00:45.000
Update Date
2017-05-17T09:08:30.000
Closed Date
2017-05-17T09:08:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2515886.12163128
Y Coordinate
7006493.63072557
Lat Long Location
{"type":"Point","coordinates":[-96.71662,32.876531]}
Unique Key
1265451896
17-00175654
Service Request Number: 17-00175654 • Address: 9834 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00175654
Address
9834 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-05-01T10:09:50.000
Status
Closed
Created Date
2017-04-17T10:09:50.000
Update Date
2017-05-12T09:22:29.000
Closed Date
2017-05-12T09:22:29.000
Outcome
Closed - Added to Do Not Spray List
Priority
Standard
Method Received Description
Web
X Coordinate
2515971.33112263
Y Coordinate
7002303.39340123
Lat Long Location
{"type":"Point","coordinates":[-96.716476,32.865119]}
Unique Key
1265359253
17-00175314
Service Request Number: 17-00175314 • Address: LANSHIRE DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00175314
Address
LANSHIRE DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-02T08:39:24.000
Status
Closed
Created Date
2017-04-17T08:39:24.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-06-16T09:45:33.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2514350.72319521
Y Coordinate
7002921.28969341
Lat Long Location
{"type":"Point","coordinates":[-96.72205,32.866837]}
Unique Key
1265291029
17-00175276
Service Request Number: 17-00175276 • Address: LANSHIRE DR & CHISWELL RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00175276
Address
LANSHIRE DR & CHISWELL RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-02T08:28:50.000
Status
Closed
Created Date
2017-04-17T08:28:50.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-06-16T09:47:15.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2515108.68144447
Y Coordinate
7003732.94614065
Lat Long Location
{"type":"Point","coordinates":[-96.71954,32.869038]}
Unique Key
1265288366
17-00174980
Service Request Number: 17-00174980 • Address: 10091 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00174980
Address
10091 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-05-01T16:46:59.000
Status
Closed
Created Date
2017-04-16T16:46:59.000
Update Date
2017-04-20T11:30:25.000
Closed Date
2017-04-20T11:30:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513300.05482827
Y Coordinate
7009535.74753997
Lat Long Location
{"type":"Point","coordinates":[-97.49659,32.671926]}
Unique Key
1265263158
17-00174845
Service Request Number: 17-00174845 • Address: 10049 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00174845
Address
10049 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-05-01T12:21:51.000
Status
Closed
Created Date
2017-04-16T12:21:51.000
Update Date
2017-04-17T09:27:09.000
Closed Date
2017-04-17T09:27:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513306.78595202
Y Coordinate
7009445.9329895
Lat Long Location
{"type":"Point","coordinates":[-97.496894,32.671784]}
Unique Key
1265235197
17-00174570
Service Request Number: 17-00174570 • Address: 9661 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00174570
Address
9661 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-26T18:08:40.000
Status
Closed
Created Date
2017-04-15T18:08:40.000
Update Date
2017-04-19T11:27:40.000
Closed Date
2017-04-19T11:27:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514551.28125599
Y Coordinate
7007127.86585619
Lat Long Location
{"type":"Point","coordinates":[-96.721042,32.878331]}
Unique Key
1265034573
17-00174568
Service Request Number: 17-00174568 • Address: 9661 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00174568
Address
9661 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-26T18:06:51.000
Status
Closed
Created Date
2017-04-15T18:06:51.000
Update Date
2017-04-19T11:28:30.000
Closed Date
2017-04-19T11:28:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514551.28125599
Y Coordinate
7007127.86585619
Lat Long Location
{"type":"Point","coordinates":[-96.721042,32.878331]}
Unique Key
1265034411
17-00172138
Service Request Number: 17-00172138 • Address: 7723 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00172138
Address
7723 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-15T08:26:24.000
Status
Closed
Created Date
2017-04-14T08:26:24.000
Update Date
2017-04-14T14:24:44.000
Closed Date
2017-04-14T14:24:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2511665.97309112
Y Coordinate
7002360.75152511
Lat Long Location
{"type":"Point","coordinates":[-96.730151,32.865372]}
Unique Key
1264747464
17-00171997
Service Request Number: 17-00171997 • Address: 9729 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00171997
Address
9729 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-04-28T07:09:29.000
Status
Closed
Created Date
2017-04-14T07:09:29.000
Update Date
2017-04-19T12:08:05.000
Closed Date
2017-04-19T12:08:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515282.13090223
Y Coordinate
7003927.64000275
Lat Long Location
{"type":"Point","coordinates":[-96.718585,32.869606]}
Unique Key
1264737567
17-00171817
Service Request Number: 17-00171817 • Address: 8712 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00171817
Address
8712 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-18T20:00:48.000
Status
Closed
Created Date
2017-04-13T20:00:48.000
Update Date
2017-04-17T16:40:28.000
Closed Date
2017-04-17T16:23:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511999.9934397
Y Coordinate
7002076.08217783
Lat Long Location
{"type":"Point","coordinates":[-96.72976,32.864508]}
Unique Key
1264608693
17-00171510
Service Request Number: 17-00171510 • Address: 9028 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00171510
Address
9028 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-06-16T16:33:47.000
Status
Closed
Created Date
2017-04-13T16:33:47.000
Update Date
2017-04-24T13:51:55.000
Closed Date
2017-04-24T13:51:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2511788.04089972
Y Coordinate
7003848.45242426
Lat Long Location
{"type":"Point","coordinates":[-96.729999,32.869706]}
Unique Key
1264586052
17-00171307
Service Request Number: 17-00171307 • Address: 9606 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00171307
Address
9606 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-05-11T15:50:47.000
Status
Closed
Created Date
2017-04-13T15:50:47.000
Update Date
2017-07-24T08:29:07.000
Closed Date
2017-04-21T11:11:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514141.08335093
Y Coordinate
7006725.13387525
Lat Long Location
{"type":"Point","coordinates":[-96.722615,32.877319]}
Unique Key
1264569200
17-00170321
Service Request Number: 17-00170321 • Address: 7704 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00170321
Address
7704 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-05-18T11:03:52.000
Status
Closed
Created Date
2017-04-13T11:03:52.000
Update Date
2017-04-24T16:31:52.000
Closed Date
2017-04-24T16:31:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511509.24929086
Y Coordinate
7002360.45490085
Lat Long Location
{"type":"Point","coordinates":[-96.731413,32.865346]}
Unique Key
1264504449
17-00169533
Service Request Number: 17-00169533 • Address: 9705 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00169533
Address
9705 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-04-27T07:58:54.000
Status
Closed
Created Date
2017-04-13T07:58:54.000
Update Date
2017-04-13T10:21:31.000
Closed Date
2017-04-13T10:21:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515202.20636282
Y Coordinate
7004245.106077
Lat Long Location
{"type":"Point","coordinates":[-96.71905,32.870427]}
Unique Key
1264452785
17-00169462
Service Request Number: 17-00169462 • Address: 9509 OVERWOOD RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00169462
Address
9509 OVERWOOD RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-21T07:18:53.000
Status
Closed
Created Date
2017-04-13T07:18:53.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-21T16:50:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513997.24191998
Y Coordinate
7004271.07374774
Lat Long Location
{"type":"Point","coordinates":[-96.723052,32.870533]}
Unique Key
1264448063
17-00168931
Service Request Number: 17-00168931 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00168931
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Smoking Ordinance - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-05-24T16:10:56.000
Status
Closed
Created Date
2017-04-12T16:10:56.000
Update Date
2017-05-09T08:18:25.000
Closed Date
2017-05-09T08:18:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1264402103
17-00168769
Service Request Number: 17-00168769 • Address: 9753 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00168769
Address
9753 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-05-02T15:26:19.000
Status
Closed
Created Date
2017-04-12T15:26:19.000
Update Date
2017-04-14T15:11:28.000
Closed Date
2017-04-14T15:11:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514955.16312233
Y Coordinate
7006460.31742116
Lat Long Location
{"type":"Point","coordinates":[-96.719809,32.876477]}
Unique Key
1264389760
17-00166251
Service Request Number: 17-00166251 • Address: 9753 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00166251
Address
9753 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Status Inquiry - STS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-05-01T15:46:33.000
Status
Closed
Created Date
2017-04-11T15:46:33.000
Update Date
2017-09-29T12:00:45.000
Closed Date
2017-04-12T15:26:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514955.16215129
Y Coordinate
7006460.31807806
Lat Long Location
{"type":"Point","coordinates":[-96.719809,32.876477]}
Unique Key
1264214157
17-00166152
Service Request Number: 17-00166152 • Address: 8031 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00166152
Address
8031 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose Dog (Owned) - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-14T15:29:06.000
Status
Closed
Created Date
2017-04-11T15:29:06.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-04-11T22:17:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512907.37207999
Y Coordinate
7003792.74002806
Lat Long Location
{"type":"Point","coordinates":[-96.726577,32.869344]}
Unique Key
1264208341
17-00165767
Service Request Number: 17-00165767 • Address: 9707 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00165767
Address
9707 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-25T14:00:17.000
Status
Closed
Created Date
2017-04-11T14:00:17.000
Update Date
2017-04-12T15:59:28.000
Closed Date
2017-04-12T15:59:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2514456.40958292
Y Coordinate
7004926.76050901
Lat Long Location
{"type":"Point","coordinates":[-96.72155,32.87231]}
Unique Key
1264182887
17-00165268
Service Request Number: 17-00165268 • Address: 9306 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00165268
Address
9306 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-20T11:04:14.000
Status
Closed
Created Date
2017-04-11T11:04:14.000
Update Date
2017-04-13T11:31:29.000
Closed Date
2017-04-13T11:31:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512260.43938671
Y Coordinate
7005823.49880553
Lat Long Location
{"type":"Point","coordinates":[-96.728792,32.874987]}
Unique Key
1264146097
17-00163157
Service Request Number: 17-00163157 • Address: 7957 EAGLE TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00163157
Address
7957 EAGLE TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-06-13T13:21:15.000
Status
Closed
Created Date
2017-04-10T13:21:15.000
Update Date
2017-04-21T10:08:33.000
Closed Date
2017-04-21T10:07:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512964.39885256
Y Coordinate
7002707.71331294
Lat Long Location
{"type":"Point","coordinates":[-96.726524,32.866268]}
Unique Key
1263812717
17-00162934
Service Request Number: 17-00162934 • Address: 8098 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00162934
Address
8098 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-11T12:11:11.000
Status
Closed
Created Date
2017-04-10T12:11:11.000
Update Date
2017-04-10T15:06:47.000
Closed Date
2017-04-10T15:06:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2513318.72501444
Y Coordinate
7003690.03173044
Lat Long Location
{"type":"Point","coordinates":[-96.725372,32.869079]}
Unique Key
1263799138
17-00160317
Service Request Number: 17-00160317 • Address: 9527 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00160317
Address
9527 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-05-23T00:39:53.000
Status
Closed
Created Date
2017-04-08T00:39:53.000
Update Date
2017-04-19T11:56:18.000
Closed Date
2017-04-19T11:56:18.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Web
X Coordinate
2512296.02411353
Y Coordinate
7006353.39278994
Lat Long Location
{"type":"Point","coordinates":[-96.728496,32.876465]}
Unique Key
1263507123
17-00160283
Service Request Number: 17-00160283 • Address: 9223 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00160283
Address
9223 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-04-24T00:06:26.000
Status
Closed
Created Date
2017-04-08T00:06:26.000
Update Date
2017-04-10T12:35:32.000
Closed Date
2017-04-10T12:35:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513752.62679215
Y Coordinate
7002308.85947056
Lat Long Location
{"type":"Point","coordinates":[-96.724003,32.865126]}
Unique Key
1263504337
17-00160268
Service Request Number: 17-00160268 • Address: 9270 MEADOWGLEN DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00160268
Address
9270 MEADOWGLEN DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-04-21T23:56:33.000
Status
Closed
Created Date
2017-04-07T23:56:33.000
Update Date
2017-04-10T11:32:00.000
Closed Date
2017-04-10T11:32:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513539.48014697
Y Coordinate
7004214.65398833
Lat Long Location
{"type":"Point","coordinates":[-96.724456,32.870386]}
Unique Key
1263503401
17-00159682
Service Request Number: 17-00159682 • Address: 9552 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00159682
Address
9552 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Drainage Ditch Cleaning/Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-06-12T15:45:14.000
Status
Closed
Created Date
2017-04-07T15:45:14.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-04-21T07:07:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513571.80552212
Y Coordinate
7006180.18541531
Lat Long Location
{"type":"Point","coordinates":[-96.724602,32.875761]}
Unique Key
1263370226
17-00158359
Service Request Number: 17-00158359 • Address: 9740 BELLEWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00158359
Address
9740 BELLEWOOD DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-15T09:32:43.000
Status
Closed
Created Date
2017-04-07T09:32:43.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-26T16:28:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514327.03521266
Y Coordinate
7005995.1009505
Lat Long Location
{"type":"Point","coordinates":[-96.722387,32.875583]}
Unique Key
1263286758
17-00158310
Service Request Number: 17-00158310 • Address: 8027 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00158310
Address
8027 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-05-19T09:22:42.000
Status
Closed
Created Date
2017-04-07T09:22:42.000
Update Date
2017-04-18T10:47:13.000
Closed Date
2017-04-18T10:47:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513448.35497141
Y Coordinate
7002766.65385062
Lat Long Location
{"type":"Point","coordinates":[-96.724781,32.86665]}
Unique Key
1263283924
17-00158219
Service Request Number: 17-00158219 • Address: 9516 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00158219
Address
9516 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-18T08:59:51.000
Status
Closed
Created Date
2017-04-07T08:59:51.000
Update Date
2017-04-12T08:22:55.000
Closed Date
2017-04-11T09:51:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512348.2033488
Y Coordinate
7006222.13476972
Lat Long Location
{"type":"Point","coordinates":[-96.728445,32.876002]}
Unique Key
1263278203
17-00158063
Service Request Number: 17-00158063 • Address: 9603 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00158063
Address
9603 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-12T08:18:37.000
Status
Closed
Created Date
2017-04-07T08:18:37.000
Update Date
2017-04-07T16:34:27.000
Closed Date
2017-04-07T16:34:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513029.97509466
Y Coordinate
7006633.12658304
Lat Long Location
{"type":"Point","coordinates":[-96.726164,32.877194]}
Unique Key
1263267761
17-00157689
Service Request Number: 17-00157689 • Address: 7909 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00157689
Address
7909 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-04-11T19:22:53.000
Status
Closed
Created Date
2017-04-06T19:22:53.000
Update Date
2017-04-07T13:09:59.000
Closed Date
2017-04-07T13:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512617.20884986
Y Coordinate
7002784.95663487
Lat Long Location
{"type":"Point","coordinates":[-96.727563,32.866605]}
Unique Key
1263241728
17-00157610
Service Request Number: 17-00157610 • Address: 9740 BELLEWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00157610
Address
9740 BELLEWOOD DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-04-07T18:05:01.000
Status
Closed
Created Date
2017-04-06T18:05:01.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-04-07T09:32:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514327.03521266
Y Coordinate
7005995.1009505
Lat Long Location
{"type":"Point","coordinates":[-96.722387,32.875583]}
Unique Key
1263236439
17-00155741
Service Request Number: 17-00155741 • Address: 9648 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00155741
Address
9648 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-05-04T08:46:51.000
Status
Closed
Created Date
2017-04-06T08:46:51.000
Update Date
2017-04-18T09:49:55.000
Closed Date
2017-04-18T09:49:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514653.05116438
Y Coordinate
7006780.78277418
Lat Long Location
{"type":"Point","coordinates":[-96.72079,32.877494]}
Unique Key
1263056418
17-00154704
Service Request Number: 17-00154704 • Address: 9339 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00154704
Address
9339 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-14T15:05:07.000
Status
Closed
Created Date
2017-04-05T15:05:07.000
Update Date
2017-04-10T10:11:58.000
Closed Date
2017-04-10T10:11:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512014.08221781
Y Coordinate
7005375.25975772
Lat Long Location
{"type":"Point","coordinates":[-96.729584,32.873636]}
Unique Key
1262915276
17-00151760
Service Request Number: 17-00151760 • Address: 9600 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00151760
Address
9600 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-20T11:47:44.000
Status
Closed
Created Date
2017-04-04T11:47:44.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-05-18T10:07:50.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2514329.61258536
Y Coordinate
7006413.78325096
Lat Long Location
{"type":"Point","coordinates":[-96.722544,32.876913]}
Unique Key
1262575842
17-00149540
Service Request Number: 17-00149540 • Address: 9277 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00149540
Address
9277 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-06-06T12:59:25.000
Status
Closed
Created Date
2017-04-03T12:59:25.000
Update Date
2017-05-30T12:00:35.000
Closed Date
2017-05-30T12:00:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513887.27921213
Y Coordinate
7004449.1927239
Lat Long Location
{"type":"Point","coordinates":[-96.723387,32.870949]}
Unique Key
1262340304
17-00149530
Service Request Number: 17-00149530 • Address: 9271 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00149530
Address
9271 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-06-06T12:54:49.000
Status
Closed
Created Date
2017-04-03T12:54:49.000
Update Date
2017-06-23T10:20:48.000
Closed Date
2017-06-23T10:20:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513810.6237939
Y Coordinate
7004492.47256363
Lat Long Location
{"type":"Point","coordinates":[-96.723581,32.871056]}
Unique Key
1262339612