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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00389731
Service Request Number: 18-00389731 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389731
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T06:23:00.000
Status
Closed
Created Date
2018-08-03T06:23:00.000
Update Date
2018-09-05T14:16:49.000
Closed Date
2018-09-05T14:16:49.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513569.30715723
Y Coordinate
7003852.13632347
Lat Long Location
{"type":"Point","coordinates":[-96.724512,32.86938]}
Unique Key
1340838692
18-00389725
Service Request Number: 18-00389725 • Address: 9521 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389725
Address
9521 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T06:19:32.000
Status
Closed
Created Date
2018-08-03T06:19:32.000
Update Date
2018-08-17T11:51:35.000
Closed Date
2018-08-17T11:51:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514194.82667956
Y Coordinate
7003338.12921771
Lat Long Location
{"type":"Point","coordinates":[-96.722207,32.868215]}
Unique Key
1340838146
18-00389721
Service Request Number: 18-00389721 • Address: 8007 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389721
Address
8007 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T06:15:02.000
Status
Closed
Created Date
2018-08-03T06:15:02.000
Update Date
2018-08-17T11:40:41.000
Closed Date
2018-08-17T11:40:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512714.97324232
Y Coordinate
7003587.78776342
Lat Long Location
{"type":"Point","coordinates":[-96.727227,32.868772]}
Unique Key
1340837626
18-00389718
Service Request Number: 18-00389718 • Address: 8006 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389718
Address
8006 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T06:10:18.000
Status
Closed
Created Date
2018-08-03T06:10:18.000
Update Date
2018-08-17T11:35:45.000
Closed Date
2018-08-17T11:35:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512744.13654203
Y Coordinate
7003560.41073016
Lat Long Location
{"type":"Point","coordinates":[-96.727288,32.868718]}
Unique Key
1340837167
18-00389450
Service Request Number: 18-00389450 • Address: 9354 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389450
Address
9354 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-07T17:50:41.000
Status
Closed
Created Date
2018-08-02T17:50:41.000
Update Date
2018-08-04T14:25:24.000
Closed Date
2018-08-04T14:25:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512878.20927963
Y Coordinate
7004990.55501653
Lat Long Location
{"type":"Point","coordinates":[-96.72635,32.873036]}
Unique Key
1340782281
18-00387142
Service Request Number: 18-00387142 • Address: 9940 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00387142
Address
9940 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-06T18:02:52.000
Status
Closed
Created Date
2018-08-01T18:02:52.000
Update Date
2018-08-02T13:36:23.000
Closed Date
2018-08-02T13:36:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516728.37372511
Y Coordinate
7005285.81476045
Lat Long Location
{"type":"Point","coordinates":[-96.713728,32.873407]}
Unique Key
1340598864
18-00386032
Service Request Number: 18-00386032 • Address: 9427 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00386032
Address
9427 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-29T12:31:10.000
Status
Closed
Created Date
2018-08-01T12:31:10.000
Update Date
2018-08-22T10:19:41.000
Closed Date
2018-08-22T10:19:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2512472.55274743
Y Coordinate
7007072.15798416
Lat Long Location
{"type":"Point","coordinates":[-96.727674,32.878278]}
Unique Key
1340523197
18-00386026
Service Request Number: 18-00386026 • Address: 9427 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00386026
Address
9427 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-10T12:28:14.000
Status
Closed
Created Date
2018-08-01T12:28:14.000
Update Date
2018-08-02T10:08:12.000
Closed Date
2018-08-02T10:08:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2512472.55279584
Y Coordinate
7007072.15835922
Lat Long Location
{"type":"Point","coordinates":[-96.727674,32.878278]}
Unique Key
1340522727
18-00385643
Service Request Number: 18-00385643 • Address: 9958 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00385643
Address
9958 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-06T10:27:11.000
Status
Closed
Created Date
2018-08-01T10:27:11.000
Update Date
2018-08-02T13:38:03.000
Closed Date
2018-08-02T13:38:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516859.04039125
Y Coordinate
7005321.11837406
Lat Long Location
{"type":"Point","coordinates":[-96.712901,32.873435]}
Unique Key
1340497178
18-00385133
Service Request Number: 18-00385133 • Address: 9818 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00385133
Address
9818 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-06T07:32:24.000
Status
Closed
Created Date
2018-08-01T07:32:24.000
Update Date
2018-08-02T13:40:58.000
Closed Date
2018-08-02T13:40:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515824.07008086
Y Coordinate
7005135.4646974
Lat Long Location
{"type":"Point","coordinates":[-96.717169,32.872915]}
Unique Key
1340461524
18-00385131
Service Request Number: 18-00385131 • Address: 9437 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00385131
Address
9437 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-15T07:27:07.000
Status
Closed
Created Date
2018-08-01T07:27:07.000
Update Date
2018-08-03T11:08:21.000
Closed Date
2018-08-03T11:08:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512445.74655405
Y Coordinate
7005592.10811566
Lat Long Location
{"type":"Point","coordinates":[-96.727755,32.874471]}
Unique Key
1340461239
18-00384092
Service Request Number: 18-00384092 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00384092
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-28T14:52:37.000
Status
Closed
Created Date
2018-07-31T14:52:37.000
Update Date
2018-08-02T12:12:13.000
Closed Date
2018-08-02T12:12:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513229.14517902
Y Coordinate
7005905.46338163
Lat Long Location
{"type":"Point","coordinates":[-96.725666,32.874926]}
Unique Key
1340382261
18-00383578
Service Request Number: 18-00383578 • Address: 9354 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383578
Address
9354 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-07T12:48:18.000
Status
Closed
Created Date
2018-07-31T12:48:18.000
Update Date
2018-08-04T14:27:43.000
Closed Date
2018-08-04T14:27:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512878.20809709
Y Coordinate
7004990.55368873
Lat Long Location
{"type":"Point","coordinates":[-96.72635,32.873036]}
Unique Key
1340352178
18-00383473
Service Request Number: 18-00383473 • Address: 9227 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383473
Address
9227 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-20T12:20:04.000
Status
Closed
Created Date
2018-07-31T12:20:04.000
Update Date
2018-08-02T09:15:36.000
Closed Date
2018-08-02T09:15:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513763.10671176
Y Coordinate
7002319.97684205
Lat Long Location
{"type":"Point","coordinates":[-96.723366,32.865671]}
Unique Key
1340346635
18-00383422
Service Request Number: 18-00383422 • Address: 9512 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383422
Address
9512 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-14T12:05:57.000
Status
Closed
Created Date
2018-07-31T12:05:57.000
Update Date
2018-08-08T14:15:46.000
Closed Date
2018-08-08T14:15:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513196.82012859
Y Coordinate
7005818.75125636
Lat Long Location
{"type":"Point","coordinates":[-96.72582,32.874806]}
Unique Key
1340343454
18-00383326
Service Request Number: 18-00383326 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383326
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-14T11:46:02.000
Status
Closed
Created Date
2018-07-31T11:46:02.000
Update Date
2018-07-31T14:53:14.000
Closed Date
2018-07-31T14:53:15.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513229.14391711
Y Coordinate
7005905.46273494
Lat Long Location
{"type":"Point","coordinates":[-96.725666,32.874926]}
Unique Key
1340338203
18-00383024
Service Request Number: 18-00383024 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383024
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-14T10:44:01.000
Status
Closed
Created Date
2018-07-31T10:44:01.000
Update Date
2018-08-08T12:05:57.000
Closed Date
2018-08-08T12:05:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.87876435
Y Coordinate
7002564.82282355
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1340320693
18-00383007
Service Request Number: 18-00383007 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00383007
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-12T10:40:46.000
Status
Closed
Created Date
2018-07-31T10:40:46.000
Update Date
2018-08-08T11:43:52.000
Closed Date
2018-08-08T11:43:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.87876435
Y Coordinate
7002564.82282355
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1340319572
18-00382961
Service Request Number: 18-00382961 • Address: 7715 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00382961
Address
7715 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-02T10:29:31.000
Status
Closed
Created Date
2018-07-31T10:29:31.000
Update Date
2018-07-31T11:26:19.000
Closed Date
2018-07-31T11:26:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2511554.67576189
Y Coordinate
7002328.99313771
Lat Long Location
{"type":"Point","coordinates":[-96.730575,32.865378]}
Unique Key
1340316837
18-00382597
Service Request Number: 18-00382597 • Address: 9437 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00382597
Address
9437 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-14T09:14:56.000
Status
Closed
Created Date
2018-07-31T09:14:56.000
Update Date
2018-08-01T07:34:09.000
Closed Date
2018-08-01T07:34:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512445.74720583
Y Coordinate
7005592.10766114
Lat Long Location
{"type":"Point","coordinates":[-96.727755,32.874471]}
Unique Key
1340294963
18-00381880
Service Request Number: 18-00381880 • Address: 9354 CLEARHURST DR, DALLAS, TX 75238-3369 • City Council District: 10
Service Request Number
18-00381880
Address
9354 CLEARHURST DR, DALLAS, TX 75238-3369
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-02T18:17:09.000
Status
Closed
Created Date
2018-07-30T18:17:09.000
Update Date
2018-08-01T14:01:11.000
Closed Date
2018-08-01T14:01:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512878.20927963
Y Coordinate
7004990.55501653
Lat Long Location
{"type":"Point","coordinates":[-96.72635,32.873036]}
Unique Key
1340226061
18-00379354
Service Request Number: 18-00379354 • Address: 8703 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00379354
Address
8703 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-01T13:11:56.000
Status
Closed
Created Date
2018-07-29T13:11:56.000
Update Date
2018-07-29T15:25:45.000
Closed Date
2018-07-29T15:25:45.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512687.70111774
Y Coordinate
7002364.77207886
Lat Long Location
{"type":"Point","coordinates":[-96.727501,32.865462]}
Unique Key
1339997744
18-00377989
Service Request Number: 18-00377989 • Address: 9406 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00377989
Address
9406 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-01T17:46:17.000
Status
Closed
Created Date
2018-07-27T17:46:17.000
Update Date
2018-07-31T08:10:38.000
Closed Date
2018-07-31T08:10:38.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513074.21707304
Y Coordinate
7005205.81529664
Lat Long Location
{"type":"Point","coordinates":[-96.726041,32.873292]}
Unique Key
1339817391
18-00376922
Service Request Number: 18-00376922 • Address: 9826 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00376922
Address
9826 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-28T12:36:23.000
Status
Closed
Created Date
2018-07-27T12:36:23.000
Update Date
2018-07-27T18:34:48.000
Closed Date
2018-07-27T18:34:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515963.66703341
Y Coordinate
7002953.22563226
Lat Long Location
{"type":"Point","coordinates":[-96.716787,32.866915]}
Unique Key
1339745833
18-00375518
Service Request Number: 18-00375518 • Address: 9705 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00375518
Address
9705 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-31T17:47:06.000
Status
Closed
Created Date
2018-07-26T17:47:06.000
Update Date
2018-07-27T19:09:56.000
Closed Date
2018-07-27T19:09:56.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515202.20636282
Y Coordinate
7004245.106077
Lat Long Location
{"type":"Point","coordinates":[-96.71905,32.870427]}
Unique Key
1339646427
18-00375420
Service Request Number: 18-00375420 • Address: 9526 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00375420
Address
9526 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-23T17:08:31.000
Status
Closed
Created Date
2018-07-26T17:08:31.000
Update Date
2018-07-30T12:39:03.000
Closed Date
2018-07-30T12:39:03.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514681.87355466
Y Coordinate
7003246.77949524
Lat Long Location
{"type":"Point","coordinates":[-96.720522,32.868186]}
Unique Key
1339638688
18-00373880
Service Request Number: 18-00373880 • Address: 10014 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00373880
Address
10014 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-31T10:06:20.000
Status
Open
Created Date
2018-07-26T10:06:20.000
Update Date
2018-07-26T15:20:05.000
Closed Date
2018-07-26T15:20:05.000
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2513361.26653891
Y Coordinate
7009252.21522841
Lat Long Location
{"type":"Point","coordinates":[-96.725065,32.885448]}
Unique Key
1339534340
18-00373437
Service Request Number: 18-00373437 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00373437
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-31T07:42:41.000
Status
Closed
Created Date
2018-07-26T07:42:41.000
Update Date
2018-07-27T09:24:18.000
Closed Date
2018-07-27T09:24:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1339494162
18-00373435
Service Request Number: 18-00373435 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00373435
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-31T07:41:19.000
Status
Closed
Created Date
2018-07-26T07:41:19.000
Update Date
2018-07-27T12:36:18.000
Closed Date
2018-07-27T12:36:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1339493890
18-00372348
Service Request Number: 18-00372348 • Address: 9218 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00372348
Address
9218 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-27T15:00:05.000
Status
Closed
Created Date
2018-07-25T15:00:05.000
Update Date
2018-07-25T22:57:39.000
Closed Date
2018-07-25T22:57:39.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513327.52315045
Y Coordinate
7005378.11692426
Lat Long Location
{"type":"Point","coordinates":[-96.724777,32.873318]}
Unique Key
1339369811
18-00372264
Service Request Number: 18-00372264 • Address: 10051 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00372264
Address
10051 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-30T14:45:52.000
Status
Closed
Created Date
2018-07-25T14:45:52.000
Update Date
2018-07-27T19:19:39.000
Closed Date
2018-07-27T19:19:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2516946.0032881
Y Coordinate
7002601.0144632
Lat Long Location
{"type":"Point","coordinates":[-96.71324,32.865902]}
Unique Key
1339364656
18-00371660
Service Request Number: 18-00371660 • Address: 9844 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00371660
Address
9844 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T12:09:02.000
Status
Closed
Created Date
2018-07-25T12:09:02.000
Update Date
2018-07-25T15:29:30.000
Closed Date
2018-07-25T15:29:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2515937.78148616
Y Coordinate
7003929.9630099
Lat Long Location
{"type":"Point","coordinates":[-96.715735,32.869578]}
Unique Key
1339321125
18-00371498
Service Request Number: 18-00371498 • Address: 9768 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00371498
Address
9768 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-28T11:32:31.000
Status
Closed
Created Date
2018-07-25T11:32:31.000
Update Date
2018-07-25T13:32:43.000
Closed Date
2018-07-25T13:32:43.000
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2515061.16736691
Y Coordinate
7006789.43233584
Lat Long Location
{"type":"Point","coordinates":[-96.719411,32.877495]}
Unique Key
1339309155
18-00371350
Service Request Number: 18-00371350 • Address: 9833 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00371350
Address
9833 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-08T10:56:20.000
Status
Closed
Created Date
2018-07-25T10:56:20.000
Update Date
2018-07-27T14:02:14.000
Closed Date
2018-07-27T14:02:14.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515857.53609713
Y Coordinate
7003969.7495595
Lat Long Location
{"type":"Point","coordinates":[-96.716346,32.869582]}
Unique Key
1339297852
18-00370831
Service Request Number: 18-00370831 • Address: 9906 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00370831
Address
9906 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-01T08:46:44.000
Status
Closed
Created Date
2018-07-25T08:46:44.000
Update Date
2018-08-06T10:32:38.000
Closed Date
2018-08-06T10:32:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516425.73290683
Y Coordinate
7003931.26962309
Lat Long Location
{"type":"Point","coordinates":[-96.715319,32.869575]}
Unique Key
1339259250
18-00370581
Service Request Number: 18-00370581 • Address: 9816 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00370581
Address
9816 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-12-03T06:58:51.000
Status
Closed
Created Date
2018-07-25T06:58:51.000
Update Date
2018-08-23T08:48:26.000
Closed Date
2018-08-23T08:48:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515846.85640764
Y Coordinate
7002952.14379425
Lat Long Location
{"type":"Point","coordinates":[-96.717203,32.866918]}
Unique Key
1339242356
18-00369270
Service Request Number: 18-00369270 • Address: 9217 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00369270
Address
9217 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-21T13:16:31.000
Status
Closed
Created Date
2018-07-24T13:16:31.000
Update Date
2018-07-30T12:20:26.000
Closed Date
2018-07-30T12:20:26.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512502.69976906
Y Coordinate
7004299.88017979
Lat Long Location
{"type":"Point","coordinates":[-96.728043,32.870599]}
Unique Key
1339151075
18-00368809
Service Request Number: 18-00368809 • Address: 9710 PARKFORD DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00368809
Address
9710 PARKFORD DR, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-09-26T10:55:19.000
Status
Closed
Created Date
2018-07-24T10:55:19.000
Update Date
2018-07-27T08:15:57.000
Closed Date
2018-07-27T08:15:57.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514803.58285309
Y Coordinate
7004748.50376087
Lat Long Location
{"type":"Point","coordinates":[-96.720549,32.871843]}
Unique Key
1339121460
18-00367665
Service Request Number: 18-00367665 • Address: 10040 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00367665
Address
10040 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-06T18:11:41.000
Status
Closed
Created Date
2018-07-23T18:11:41.000
Update Date
2018-07-24T08:20:53.000
Closed Date
2018-07-24T08:20:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516922.88932499
Y Coordinate
7002547.63428127
Lat Long Location
{"type":"Point","coordinates":[-96.713575,32.865792]}
Unique Key
1339024662
18-00367442
Service Request Number: 18-00367442 • Address: 7747 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00367442
Address
7747 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T16:35:13.000
Status
Closed
Created Date
2018-07-23T16:35:13.000
Update Date
2018-07-23T18:07:24.000
Closed Date
2018-07-23T18:07:24.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512164.08807479
Y Coordinate
7001949.17867061
Lat Long Location
{"type":"Point","coordinates":[-96.728774,32.864197]}
Unique Key
1339002990
18-00367200
Service Request Number: 18-00367200 • Address: 9039 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00367200
Address
9039 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T15:43:40.000
Status
Closed
Created Date
2018-07-23T15:43:40.000
Update Date
2018-07-26T12:43:35.000
Closed Date
2018-07-26T12:43:35.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513175.06235085
Y Coordinate
7001723.34477636
Lat Long Location
{"type":"Point","coordinates":[-96.725919,32.86354]}
Unique Key
1338983011
18-00367194
Service Request Number: 18-00367194 • Address: 9720 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00367194
Address
9720 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-06T15:42:34.000
Status
Closed
Created Date
2018-07-23T15:42:34.000
Update Date
2018-07-27T12:04:20.000
Closed Date
2018-07-27T12:04:20.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515314.74115242
Y Coordinate
7004238.67957995
Lat Long Location
{"type":"Point","coordinates":[-96.718719,32.870492]}
Unique Key
1338982549
18-00366843
Service Request Number: 18-00366843 • Address: 10229 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00366843
Address
10229 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-01-14T14:51:57.000
Status
Open
Created Date
2018-07-23T14:51:57.000
Update Date
2018-07-24T12:05:35.000
Closed Date
2018-07-23T14:51:57.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517965.27089114
Y Coordinate
7003521.98368715
Lat Long Location
{"type":"Point","coordinates":[-96.709407,32.868271]}
Unique Key
1338960741
18-00366305
Service Request Number: 18-00366305 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00366305
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-09-25T12:49:06.000
Status
Closed
Created Date
2018-07-23T12:49:06.000
Update Date
2018-07-26T08:04:09.000
Closed Date
2018-07-26T08:04:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1338923477
18-00365870
Service Request Number: 18-00365870 • Address: 7754 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00365870
Address
7754 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T10:54:42.000
Status
Closed
Created Date
2018-07-23T10:54:42.000
Update Date
2018-07-26T12:45:30.000
Closed Date
2018-07-26T12:45:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512217.84976542
Y Coordinate
7001911.73543345
Lat Long Location
{"type":"Point","coordinates":[-96.728441,32.864228]}
Unique Key
1338889702
18-00365138
Service Request Number: 18-00365138 • Address: 7806 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00365138
Address
7806 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T21:38:16.000
Status
Closed
Created Date
2018-07-22T21:38:16.000
Update Date
2018-07-26T12:46:45.000
Closed Date
2018-07-26T12:46:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512520.10184674
Y Coordinate
7002030.81913712
Lat Long Location
{"type":"Point","coordinates":[-96.728145,32.864472]}
Unique Key
1338795877
18-00364067
Service Request Number: 18-00364067 • Address: 9793 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00364067
Address
9793 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T12:42:00.000
Status
Open
Created Date
2018-07-21T12:42:00.000
Update Date
2018-07-23T11:46:49.000
Closed Date
2018-07-23T11:46:50.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515498.07562332
Y Coordinate
7004855.10058641
Lat Long Location
{"type":"Point","coordinates":[-96.718102,32.87204]}
Unique Key
1338701172
18-00363784
Service Request Number: 18-00363784 • Address: 7766 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00363784
Address
7766 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-26T08:51:35.000
Status
Closed
Created Date
2018-07-21T08:51:35.000
Update Date
2018-07-26T12:49:35.000
Closed Date
2018-07-26T12:49:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512287.39607025
Y Coordinate
7001903.76645357
Lat Long Location
{"type":"Point","coordinates":[-96.728263,32.864342]}
Unique Key
1338668269
18-00362879
Service Request Number: 18-00362879 • Address: 10107 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00362879
Address
10107 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-03T15:02:17.000
Status
Closed
Created Date
2018-07-20T15:02:17.000
Update Date
2018-07-25T15:16:41.000
Closed Date
2018-07-25T15:16:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517203.72860292
Y Coordinate
7002657.25187569
Lat Long Location
{"type":"Point","coordinates":[-96.712453,32.865914]}
Unique Key
1338540638
18-00362647
Service Request Number: 18-00362647 • Address: 8026 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00362647
Address
8026 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Political - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-09T13:52:58.000
Status
Closed
Created Date
2018-07-20T13:52:58.000
Update Date
2018-07-24T08:18:14.000
Closed Date
2018-07-24T08:18:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513202.88520987
Y Coordinate
7003028.75248174
Lat Long Location
{"type":"Point","coordinates":[-96.725663,32.86742]}
Unique Key
1338522727
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