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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00090708
Service Request Number: 17-00090708 • Address: 9722 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00090708
Address
9722 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-03-15T16:05:55.000
Status
Closed
Created Date
2017-03-01T16:05:55.000
Update Date
2017-03-02T08:52:42.000
Closed Date
2017-03-02T08:52:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2514598.15438319
Y Coordinate
7006411.34224356
Lat Long Location
{"type":"Point","coordinates":[-96.720961,32.876462]}
Unique Key
1254997102
17-00090504
Service Request Number: 17-00090504 • Address: 9820 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00090504
Address
9820 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-02T15:23:28.000
Status
Closed
Created Date
2017-03-01T15:23:28.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-03-01T23:54:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2515941.84129571
Y Coordinate
7003608.37803634
Lat Long Location
{"type":"Point","coordinates":[-96.716983,32.868699]}
Unique Key
1254984033
17-00090448
Service Request Number: 17-00090448 • Address: 9600 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00090448
Address
9600 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-07T15:10:18.000
Status
Closed
Created Date
2017-03-01T15:10:18.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-03-03T06:25:02.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2514263.07027994
Y Coordinate
7005640.23353233
Lat Long Location
{"type":"Point","coordinates":[-96.722198,32.874249]}
Unique Key
1254980699
17-00087278
Service Request Number: 17-00087278 • Address: 9229 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00087278
Address
9229 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-03T13:43:13.000
Status
Closed
Created Date
2017-02-28T13:43:13.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-03-01T07:53:38.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513401.93743497
Y Coordinate
7005361.30811098
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1254578736
17-00087200
Service Request Number: 17-00087200 • Address: 9800 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00087200
Address
9800 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-01T13:19:22.000
Status
Closed
Created Date
2017-02-28T13:19:22.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-02-28T14:55:50.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513566.55533534
Y Coordinate
7008234.37638693
Lat Long Location
{"type":"Point","coordinates":[-96.067593,41.249816]}
Unique Key
1254573516
17-00087196
Service Request Number: 17-00087196 • Address: 9700 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00087196
Address
9700 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-01T13:17:29.000
Status
Closed
Created Date
2017-02-28T13:17:29.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-02-28T14:55:23.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513933.72766854
Y Coordinate
7007327.56206899
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1254573254
17-00087038
Service Request Number: 17-00087038 • Address: 9418 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00087038
Address
9418 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Sidewalk Replacement Program - STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-03-20T12:33:01.000
Status
Closed
Created Date
2017-02-28T12:33:01.000
Update Date
2017-09-29T12:06:51.000
Closed Date
2017-02-28T15:01:54.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514658.79982003
Y Coordinate
7002716.50603443
Lat Long Location
{"type":"Point","coordinates":[-96.720696,32.866653]}
Unique Key
1254563512
17-00085202
Service Request Number: 17-00085202 • Address: 9825 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00085202
Address
9825 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-03-08T16:40:27.000
Status
Closed
Created Date
2017-02-27T16:40:27.000
Update Date
2017-03-02T13:34:12.000
Closed Date
2017-03-02T13:34:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515766.0798624
Y Coordinate
7002666.99048942
Lat Long Location
{"type":"Point","coordinates":[-96.716754,32.866015]}
Unique Key
1254438149
17-00084955
Service Request Number: 17-00084955 • Address: 9608 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00084955
Address
9608 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-06T16:01:37.000
Status
Closed
Created Date
2017-02-27T16:01:37.000
Update Date
2017-03-09T17:06:00.000
Closed Date
2017-03-09T17:06:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515001.64810769
Y Coordinate
7003087.91958741
Lat Long Location
{"type":"Point","coordinates":[-96.719865,32.867383]}
Unique Key
1254418430
17-00082212
Service Request Number: 17-00082212 • Address: 7834 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00082212
Address
7834 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-04-03T08:04:15.000
Status
Closed
Created Date
2017-02-25T08:04:15.000
Update Date
2017-08-08T08:05:01.000
Closed Date
2017-08-08T08:05:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512867.91301012
Y Coordinate
7001913.082143
Lat Long Location
{"type":"Point","coordinates":[-96.726928,32.864216]}
Unique Key
1254004179
17-00080711
Service Request Number: 17-00080711 • Address: 7750 DEER TRAIL PL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00080711
Address
7750 DEER TRAIL PL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-03-01T09:55:48.000
Status
Closed
Created Date
2017-02-24T09:55:48.000
Update Date
2017-02-24T15:13:18.000
Closed Date
2017-02-24T15:13:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512175.68230235
Y Coordinate
7002388.37975217
Lat Long Location
{"type":"Point","coordinates":[-96.728933,32.865287]}
Unique Key
1253883153
17-00078524
Service Request Number: 17-00078524 • Address: 7700 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00078524
Address
7700 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-03-16T10:39:07.000
Status
Closed
Created Date
2017-02-23T10:39:07.000
Update Date
2017-02-23T10:40:23.000
Closed Date
2017-02-23T10:40:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511775.56927214
Y Coordinate
7001715.45835054
Lat Long Location
{"type":"Point","coordinates":[-96.728727,32.864193]}
Unique Key
1253611675
17-00077858
Service Request Number: 17-00077858 • Address: 9028 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00077858
Address
9028 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-03-06T08:12:58.000
Status
Closed
Created Date
2017-02-23T08:12:58.000
Update Date
2017-02-27T09:46:23.000
Closed Date
2017-02-27T09:46:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511788.04089972
Y Coordinate
7003848.45242426
Lat Long Location
{"type":"Point","coordinates":[-96.729999,32.869706]}
Unique Key
1253527698
17-00075911
Service Request Number: 17-00075911 • Address: 8020 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00075911
Address
8020 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-02-24T09:32:10.000
Status
Closed
Created Date
2017-02-22T09:32:10.000
Update Date
2017-02-22T09:48:59.000
Closed Date
2017-02-22T09:48:59.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513559.22268107
Y Coordinate
7002617.50487554
Lat Long Location
{"type":"Point","coordinates":[-96.724607,32.866205]}
Unique Key
1253389320
17-00075874
Service Request Number: 17-00075874 • Address: 9237 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00075874
Address
9237 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-14T09:20:01.000
Status
Closed
Created Date
2017-02-22T09:20:01.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-02-24T09:53:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512645.22927067
Y Coordinate
7004431.98969936
Lat Long Location
{"type":"Point","coordinates":[-96.727282,32.87118]}
Unique Key
1253381232
17-00074923
Service Request Number: 17-00074923 • Address: 9237 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00074923
Address
9237 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-03-13T15:37:18.000
Status
Closed
Created Date
2017-02-21T15:37:18.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-02-22T09:20:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512645.22927067
Y Coordinate
7004431.98969936
Lat Long Location
{"type":"Point","coordinates":[-96.727282,32.87118]}
Unique Key
1253144756
17-00074146
Service Request Number: 17-00074146 • Address: 9751 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00074146
Address
9751 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-03-21T11:33:07.000
Status
Closed
Created Date
2017-02-21T11:33:07.000
Update Date
2017-03-01T12:29:16.000
Closed Date
2017-03-01T12:29:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515367.64179794
Y Coordinate
7002984.09945453
Lat Long Location
{"type":"Point","coordinates":[-96.718716,32.866904]}
Unique Key
1253092769
17-00074059
Service Request Number: 17-00074059 • Address: 9751 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00074059
Address
9751 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-28T11:06:11.000
Status
Closed
Created Date
2017-02-21T11:06:11.000
Update Date
2017-02-23T10:48:42.000
Closed Date
2017-02-23T10:48:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515367.64179794
Y Coordinate
7002984.09945453
Lat Long Location
{"type":"Point","coordinates":[-96.718716,32.866904]}
Unique Key
1253086776
17-00073815
Service Request Number: 17-00073815 • Address: 7570 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00073815
Address
7570 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-28T10:08:18.000
Status
Closed
Created Date
2017-02-21T10:08:18.000
Update Date
2017-02-23T12:01:32.000
Closed Date
2017-02-23T12:01:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2511929.6091904
Y Coordinate
7001408.7309772
Lat Long Location
{"type":"Point","coordinates":[-96.730115,32.862868]}
Unique Key
1253071893
17-00072581
Service Request Number: 17-00072581 • Address: 9751 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00072581
Address
9751 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-07T12:03:53.000
Status
Closed
Created Date
2017-02-20T12:03:53.000
Update Date
2017-02-21T11:37:11.000
Closed Date
2017-02-21T11:36:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515367.64179794
Y Coordinate
7002984.09945453
Lat Long Location
{"type":"Point","coordinates":[-96.718716,32.866904]}
Unique Key
1252865839
17-00071421
Service Request Number: 17-00071421 • Address: 7570 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00071421
Address
7570 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-02-19T11:33:57.000
Status
Closed
Created Date
2017-02-18T11:33:57.000
Update Date
2017-02-18T13:46:21.000
Closed Date
2017-02-18T13:46:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511929.61081608
Y Coordinate
7001408.73163925
Lat Long Location
{"type":"Point","coordinates":[-96.730115,32.862868]}
Unique Key
1252520438
17-00070708
Service Request Number: 17-00070708 • Address: 7501 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00070708
Address
7501 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-03-20T15:30:51.000
Status
Closed
Created Date
2017-02-17T15:30:51.000
Update Date
2017-02-21T11:52:48.000
Closed Date
2017-02-21T11:52:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512242.25601187
Y Coordinate
7000653.07048281
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1252383690
17-00068939
Service Request Number: 17-00068939 • Address: 9768 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068939
Address
9768 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-02-24T15:49:36.000
Status
Closed
Created Date
2017-02-16T15:49:36.000
Update Date
2017-02-23T16:16:17.000
Closed Date
2017-02-23T16:16:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515061.16869919
Y Coordinate
7006789.43109664
Lat Long Location
{"type":"Point","coordinates":[-96.719411,32.877495]}
Unique Key
1252177949
17-00068790
Service Request Number: 17-00068790 • Address: 9016 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068790
Address
9016 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-28T15:09:58.000
Status
Closed
Created Date
2017-02-16T15:09:58.000
Update Date
2017-02-17T15:45:05.000
Closed Date
2017-02-17T15:45:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511748.3171615
Y Coordinate
7003832.77058575
Lat Long Location
{"type":"Point","coordinates":[-96.730512,32.86954]}
Unique Key
1252168818
17-00068651
Service Request Number: 17-00068651 • Address: 9423 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068651
Address
9423 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-03-03T14:38:07.000
Status
Closed
Created Date
2017-02-16T14:38:07.000
Update Date
2017-02-17T13:49:45.000
Closed Date
2017-02-17T13:49:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513085.38368684
Y Coordinate
7005271.91093432
Lat Long Location
{"type":"Point","coordinates":[-96.725562,32.87368]}
Unique Key
1252160458
17-00068361
Service Request Number: 17-00068361 • Address: 9700 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068361
Address
9700 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-02-24T12:49:37.000
Status
Closed
Created Date
2017-02-16T12:49:37.000
Update Date
2017-02-16T12:52:27.000
Closed Date
2017-02-16T12:52:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514733.46834137
Y Coordinate
7004619.92603813
Lat Long Location
{"type":"Point","coordinates":[-96.720814,32.87145]}
Unique Key
1252137268
17-00068347
Service Request Number: 17-00068347 • Address: 9728 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00068347
Address
9728 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-17T12:41:41.000
Status
Closed
Created Date
2017-02-16T12:41:41.000
Update Date
2017-03-10T11:23:05.000
Closed Date
2017-03-10T11:23:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515303.36383643
Y Coordinate
7002904.90018348
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1252132197
17-00068342
Service Request Number: 17-00068342 • Address: 9728 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068342
Address
9728 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-06-26T12:38:53.000
Status
Closed
Created Date
2017-02-16T12:38:53.000
Update Date
2017-06-16T11:25:48.000
Closed Date
2017-06-16T11:25:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515303.36383643
Y Coordinate
7002904.90018348
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1252129879
17-00068339
Service Request Number: 17-00068339 • Address: 9728 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068339
Address
9728 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-06-26T12:36:37.000
Status
Closed
Created Date
2017-02-16T12:36:37.000
Update Date
2017-07-13T11:22:14.000
Closed Date
2017-07-13T11:22:14.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515303.36383643
Y Coordinate
7002904.90018348
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1252127779
17-00068332
Service Request Number: 17-00068332 • Address: 9728 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068332
Address
9728 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-06-26T12:35:06.000
Status
Closed
Created Date
2017-02-16T12:35:06.000
Update Date
2017-05-30T11:07:53.000
Closed Date
2017-05-30T11:07:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515303.36383643
Y Coordinate
7002904.90018348
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1252126046
17-00068200
Service Request Number: 17-00068200 • Address: 7906 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00068200
Address
7906 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-02-24T11:50:04.000
Status
Closed
Created Date
2017-02-16T11:50:04.000
Update Date
2017-02-17T16:56:46.000
Closed Date
2017-02-17T16:43:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513116.32139326
Y Coordinate
7002352.94299382
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1252069876
17-00066052
Service Request Number: 17-00066052 • Address: 9800 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00066052
Address
9800 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-03-09T11:15:28.000
Status
Closed
Created Date
2017-02-15T11:15:28.000
Update Date
2017-02-15T11:20:18.000
Closed Date
2017-02-15T11:20:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515592.49215639
Y Coordinate
7006452.92750719
Lat Long Location
{"type":"Point","coordinates":[-96.717837,32.876539]}
Unique Key
1251813662
17-00065554
Service Request Number: 17-00065554 • Address: AUDELIA RD & PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00065554
Address
AUDELIA RD & PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Barricades - Reset/Replace - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-02-16T08:36:11.000
Status
Closed
Created Date
2017-02-15T08:36:11.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-02-15T11:25:25.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515561.43899428
Y Coordinate
7005150.09042619
Lat Long Location
{"type":"Point","coordinates":[-96.717986,32.872909]}
Unique Key
1251780721
17-00065029
Service Request Number: 17-00065029 • Address: 9430 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00065029
Address
9430 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-24T16:06:07.000
Status
Closed
Created Date
2017-02-14T16:06:07.000
Update Date
2017-02-17T11:08:27.000
Closed Date
2017-02-17T11:08:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512907.49334727
Y Coordinate
7006422.87629413
Lat Long Location
{"type":"Point","coordinates":[-96.726521,32.876644]}
Unique Key
1251648135
17-00064676
Service Request Number: 17-00064676 • Address: 7630 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00064676
Address
7630 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-22T14:12:22.000
Status
Closed
Created Date
2017-02-14T14:12:22.000
Update Date
2017-02-17T11:05:41.000
Closed Date
2017-02-17T11:05:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511698.83205004
Y Coordinate
7001916.43868881
Lat Long Location
{"type":"Point","coordinates":[-96.731062,32.864679]}
Unique Key
1251541895
17-00063414
Service Request Number: 17-00063414 • Address: 10107 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00063414
Address
10107 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-21T19:04:07.000
Status
Closed
Created Date
2017-02-13T19:04:07.000
Update Date
2017-02-15T13:38:32.000
Closed Date
2017-02-15T13:38:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2517491.28963597
Y Coordinate
7003622.76357627
Lat Long Location
{"type":"Point","coordinates":[-96.71155,32.868557]}
Unique Key
1251370899
17-00062613
Service Request Number: 17-00062613 • Address: 9222 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00062613
Address
9222 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-06-21T13:23:08.000
Status
Closed
Created Date
2017-02-13T13:23:08.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-03-07T16:37:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513215.17150596
Y Coordinate
7004036.11766117
Lat Long Location
{"type":"Point","coordinates":[-96.725597,32.869945]}
Unique Key
1251311382
17-00062246
Service Request Number: 17-00062246 • Address: 9700 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00062246
Address
9700 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-02-21T11:39:44.000
Status
Closed
Created Date
2017-02-13T11:39:44.000
Update Date
2017-02-13T11:41:57.000
Closed Date
2017-02-13T11:41:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515126.96179058
Y Coordinate
7003723.34115424
Lat Long Location
{"type":"Point","coordinates":[-96.719372,32.869182]}
Unique Key
1251288326
17-00062218
Service Request Number: 17-00062218 • Address: 9832 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00062218
Address
9832 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-14T11:32:35.000
Status
Closed
Created Date
2017-02-13T11:32:35.000
Update Date
2017-03-01T10:44:46.000
Closed Date
2017-03-01T10:44:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515857.64276341
Y Coordinate
7003929.74970172
Lat Long Location
{"type":"Point","coordinates":[-96.716355,32.869582]}
Unique Key
1251286577
17-00062184
Service Request Number: 17-00062184 • Address: 9826 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00062184
Address
9826 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-14T11:24:06.000
Status
Closed
Created Date
2017-02-13T11:24:06.000
Update Date
2017-02-13T11:29:27.000
Closed Date
2017-02-13T11:29:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515817.57320873
Y Coordinate
7003929.64284957
Lat Long Location
{"type":"Point","coordinates":[-96.71656,32.869583]}
Unique Key
1251284717
17-00062181
Service Request Number: 17-00062181 • Address: 9822 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00062181
Address
9822 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-14T11:23:38.000
Status
Closed
Created Date
2017-02-13T11:23:38.000
Update Date
2017-03-01T10:46:00.000
Closed Date
2017-03-01T10:46:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515790.85994681
Y Coordinate
7003929.57152877
Lat Long Location
{"type":"Point","coordinates":[-96.716766,32.869584]}
Unique Key
1251284549
17-00061707
Service Request Number: 17-00061707 • Address: 9228 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00061707
Address
9228 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-02-16T08:46:00.000
Status
Closed
Created Date
2017-02-13T08:46:00.000
Update Date
2017-02-13T13:21:22.000
Closed Date
2017-02-13T13:21:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512650.75793598
Y Coordinate
7004382.57457408
Lat Long Location
{"type":"Point","coordinates":[-96.727585,32.870949]}
Unique Key
1251250563
17-00061566
Service Request Number: 17-00061566 • Address: 9423 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00061566
Address
9423 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-23T06:53:52.000
Status
Closed
Created Date
2017-02-13T06:53:52.000
Update Date
2017-02-17T11:13:42.000
Closed Date
2017-02-17T11:13:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2513085.38295201
Y Coordinate
7005271.91020556
Lat Long Location
{"type":"Point","coordinates":[-96.725562,32.87368]}
Unique Key
1251238550
17-00061459
Service Request Number: 17-00061459 • Address: 9206 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00061459
Address
9206 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-21T18:21:48.000
Status
Closed
Created Date
2017-02-12T18:21:48.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-02-12T18:21:48.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512421.45275029
Y Coordinate
7004180.30721075
Lat Long Location
{"type":"Point","coordinates":[-96.728393,32.870412]}
Unique Key
1251148787
17-00061413
Service Request Number: 17-00061413 • Address: 9728 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00061413
Address
9728 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-21T16:05:22.000
Status
Closed
Created Date
2017-02-12T16:05:22.000
Update Date
2017-02-16T12:26:35.000
Closed Date
2017-02-16T12:26:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515303.36383643
Y Coordinate
7002904.90018348
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1251127126
17-00061186
Service Request Number: 17-00061186 • Address: 7906 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00061186
Address
7906 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-23T08:29:14.000
Status
Closed
Created Date
2017-02-12T08:29:14.000
Update Date
2017-02-16T11:50:35.000
Closed Date
2017-02-16T11:50:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2513116.32139326
Y Coordinate
7002352.94299382
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1251099441
17-00060607
Service Request Number: 17-00060607 • Address: 9265 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00060607
Address
9265 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-23T11:11:29.000
Status
Closed
Created Date
2017-02-11T11:11:29.000
Update Date
2017-02-15T08:14:34.000
Closed Date
2017-02-15T08:14:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513507.14555542
Y Coordinate
7004293.76300465
Lat Long Location
{"type":"Point","coordinates":[-96.724528,32.870434]}
Unique Key
1250868598
17-00060189
Service Request Number: 17-00060189 • Address: 9768 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00060189
Address
9768 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-27T18:00:06.000
Status
Closed
Created Date
2017-02-10T18:00:06.000
Update Date
2017-02-16T12:17:21.000
Closed Date
2017-02-16T12:13:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515061.16736691
Y Coordinate
7006789.43233584
Lat Long Location
{"type":"Point","coordinates":[-96.719411,32.877495]}
Unique Key
1250740119
17-00059085
Service Request Number: 17-00059085 • Address: 9753 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00059085
Address
9753 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-02-15T11:27:35.000
Status
Closed
Created Date
2017-02-10T11:27:35.000
Update Date
2017-02-10T13:37:11.000
Closed Date
2017-02-10T13:37:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514955.16215129
Y Coordinate
7006460.31807806
Lat Long Location
{"type":"Point","coordinates":[-96.719809,32.876477]}
Unique Key
1250656332
17-00058873
Service Request Number: 17-00058873 • Address: 9995 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00058873
Address
9995 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-02T10:28:12.000
Status
Closed
Created Date
2017-02-10T10:28:12.000
Update Date
2017-02-28T13:10:54.000
Closed Date
2017-02-28T13:10:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513334.1298134
Y Coordinate
7009075.4551484
Lat Long Location
{"type":"Point","coordinates":[-96.72502,32.88476]}
Unique Key
1250642237
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