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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00032108
Service Request Number: 17-00032108 • Address: 9725 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00032108
Address
9725 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-06-01T21:51:57.000
Status
Closed
Created Date
2017-01-24T21:51:57.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-01-26T13:03:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515262.26382033
Y Coordinate
7002919.66198409
Lat Long Location
{"type":"Point","coordinates":[-96.718656,32.866912]}
Unique Key
1247205448
17-00032080
Service Request Number: 17-00032080 • Address: 9320 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00032080
Address
9320 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-03-01T20:31:53.000
Status
Closed
Created Date
2017-01-24T20:31:53.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-04-23T11:18:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512845.60260376
Y Coordinate
7004809.39335941
Lat Long Location
{"type":"Point","coordinates":[-96.726923,32.872069]}
Unique Key
1247183420
17-00031976
Service Request Number: 17-00031976 • Address: 9645 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00031976
Address
9645 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-31T17:31:37.000
Status
Closed
Created Date
2017-01-24T17:31:37.000
Update Date
2017-01-30T08:35:26.000
Closed Date
2017-01-30T08:35:26.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514874.33333307
Y Coordinate
7002440.99596859
Lat Long Location
{"type":"Point","coordinates":[-96.720407,32.865448]}
Unique Key
1247172957
17-00031964
Service Request Number: 17-00031964 • Address: 9612 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00031964
Address
9612 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-31T17:20:00.000
Status
Closed
Created Date
2017-01-24T17:20:00.000
Update Date
2017-01-26T13:15:54.000
Closed Date
2017-01-26T13:15:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514786.22518577
Y Coordinate
7002470.85934788
Lat Long Location
{"type":"Point","coordinates":[-96.720966,32.865916]}
Unique Key
1247172083
17-00031924
Service Request Number: 17-00031924 • Address: 9700 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00031924
Address
9700 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-31T16:51:35.000
Status
Closed
Created Date
2017-01-24T16:51:35.000
Update Date
2017-01-26T12:17:51.000
Closed Date
2017-01-26T12:17:51.000
Outcome
Unresolved - Legal Review Required
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514931.91829054
Y Coordinate
7002327.89187832
Lat Long Location
{"type":"Point","coordinates":[-96.720079,32.865172]}
Unique Key
1247169222
17-00029293
Service Request Number: 17-00029293 • Address: 9571 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00029293
Address
9571 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-24T13:57:18.000
Status
Closed
Created Date
2017-01-23T13:57:18.000
Update Date
2017-01-24T09:49:00.000
Closed Date
2017-01-24T09:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513727.7040426
Y Coordinate
7006386.00587809
Lat Long Location
{"type":"Point","coordinates":[-96.723981,32.876248]}
Unique Key
1246922385
17-00028479
Service Request Number: 17-00028479 • Address: 9773 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00028479
Address
9773 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-06T09:42:01.000
Status
Closed
Created Date
2017-01-23T09:42:01.000
Update Date
2017-01-25T16:27:38.000
Closed Date
2017-01-25T16:27:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2515037.140163
Y Coordinate
7005764.53955923
Lat Long Location
{"type":"Point","coordinates":[-96.719485,32.874594]}
Unique Key
1246870174
17-00028469
Service Request Number: 17-00028469 • Address: 9740 EDGEPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00028469
Address
9740 EDGEPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-01T09:38:24.000
Status
Closed
Created Date
2017-01-23T09:38:24.000
Update Date
2017-01-25T14:33:33.000
Closed Date
2017-01-25T14:33:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514939.37159509
Y Coordinate
7006086.59172814
Lat Long Location
{"type":"Point","coordinates":[-96.719516,32.875564]}
Unique Key
1246869520
17-00028381
Service Request Number: 17-00028381 • Address: 8020 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00028381
Address
8020 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Status Inquiry - STS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-02-10T09:14:08.000
Status
Closed
Created Date
2017-01-23T09:14:08.000
Update Date
2017-09-29T12:00:45.000
Closed Date
2017-01-26T10:23:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513559.22377168
Y Coordinate
7002617.50655933
Lat Long Location
{"type":"Point","coordinates":[-96.724607,32.866205]}
Unique Key
1246863727
17-00027920
Service Request Number: 17-00027920 • Address: 9432 HIGHEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00027920
Address
9432 HIGHEDGE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-02-06T17:44:01.000
Status
Closed
Created Date
2017-01-22T17:44:01.000
Update Date
2017-01-30T12:01:34.000
Closed Date
2017-01-30T12:01:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512451.48774927
Y Coordinate
7005541.87105329
Lat Long Location
{"type":"Point","coordinates":[-96.727844,32.874401]}
Unique Key
1246785791
17-00027765
Service Request Number: 17-00027765 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00027765
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-29T12:52:53.000
Status
Closed
Created Date
2017-01-22T12:52:53.000
Update Date
2017-01-27T09:32:53.000
Closed Date
2017-01-27T09:32:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1246772991
17-00027749
Service Request Number: 17-00027749 • Address: 7921 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00027749
Address
7921 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-01-25T12:24:06.000
Status
Closed
Created Date
2017-01-22T12:24:06.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-01-22T12:52:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512275.65646626
Y Coordinate
7003416.01206589
Lat Long Location
{"type":"Point","coordinates":[-96.728488,32.868455]}
Unique Key
1246771674
17-00026351
Service Request Number: 17-00026351 • Address: 8026 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00026351
Address
8026 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-02-27T14:42:26.000
Status
Closed
Created Date
2017-01-20T14:42:26.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-01-20T14:42:26.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512904.46890675
Y Coordinate
7003731.20428403
Lat Long Location
{"type":"Point","coordinates":[-96.726716,32.869219]}
Unique Key
1246567098
17-00026181
Service Request Number: 17-00026181 • Address: 7911 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00026181
Address
7911 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-02-03T13:52:51.000
Status
Open
Created Date
2017-01-20T13:52:51.000
Update Date
2017-01-20T14:05:21.000
Closed Date
2017-01-20T14:04:54.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512183.48513943
Y Coordinate
7003326.77414365
Lat Long Location
{"type":"Point","coordinates":[-96.72905,32.868009]}
Unique Key
1246556165
17-00026169
Service Request Number: 17-00026169 • Address: 7911 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00026169
Address
7911 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-02-03T13:48:12.000
Status
Open
Created Date
2017-01-20T13:48:12.000
Update Date
2017-01-20T16:33:03.000
Closed Date
2017-01-20T13:48:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512183.48513943
Y Coordinate
7003326.77414365
Lat Long Location
{"type":"Point","coordinates":[-96.72905,32.868009]}
Unique Key
1246555350
17-00026117
Service Request Number: 17-00026117 • Address: 9609 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00026117
Address
9609 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-31T13:29:44.000
Status
Closed
Created Date
2017-01-20T13:29:44.000
Update Date
2017-01-23T16:11:02.000
Closed Date
2017-01-23T16:11:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514920.95010685
Y Coordinate
7003993.3913775
Lat Long Location
{"type":"Point","coordinates":[-96.72018,32.869716]}
Unique Key
1246551912
17-00025807
Service Request Number: 17-00025807 • Address: 7911 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00025807
Address
7911 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-02-03T11:54:13.000
Status
Closed
Created Date
2017-01-20T11:54:13.000
Update Date
2017-01-20T14:07:44.000
Closed Date
2017-01-20T14:07:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512183.48513943
Y Coordinate
7003326.77414365
Lat Long Location
{"type":"Point","coordinates":[-96.72905,32.868009]}
Unique Key
1246531853
17-00025783
Service Request Number: 17-00025783 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00025783
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-02-03T11:44:24.000
Status
Open
Created Date
2017-01-20T11:44:24.000
Update Date
2017-01-20T11:45:25.000
Closed Date
2017-01-20T11:44:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1246530457
17-00025197
Service Request Number: 17-00025197 • Address: 9722 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00025197
Address
9722 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-05-30T08:28:48.000
Status
Closed
Created Date
2017-01-20T08:28:48.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-01-20T13:50:32.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2514598.15430249
Y Coordinate
7006411.34327171
Lat Long Location
{"type":"Point","coordinates":[-96.720961,32.876462]}
Unique Key
1246492015
17-00024888
Service Request Number: 17-00024888 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00024888
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-24T19:52:53.000
Status
Closed
Created Date
2017-01-19T19:52:53.000
Update Date
2017-01-23T10:31:15.000
Closed Date
2017-01-23T10:31:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68873275
Y Coordinate
7002688.18697784
Lat Long Location
{"type":"Point","coordinates":[-96.721051,32.866342]}
Unique Key
1246431985
17-00024846
Service Request Number: 17-00024846 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00024846
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-24T18:28:05.000
Status
Closed
Created Date
2017-01-19T18:28:05.000
Update Date
2017-01-23T10:30:07.000
Closed Date
2017-01-23T10:30:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513453.64634618
Y Coordinate
7001997.39263458
Lat Long Location
{"type":"Point","coordinates":[-96.724728,32.864506]}
Unique Key
1246429045
17-00024590
Service Request Number: 17-00024590 • Address: 9217 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00024590
Address
9217 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-02-16T16:12:19.000
Status
Closed
Created Date
2017-01-19T16:12:19.000
Update Date
2017-02-03T16:50:52.000
Closed Date
2017-02-03T16:50:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513196.8417843
Y Coordinate
7004110.95816988
Lat Long Location
{"type":"Point","coordinates":[-96.725811,32.870134]}
Unique Key
1246408694
17-00023687
Service Request Number: 17-00023687 • Address: 9722 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00023687
Address
9722 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-02T11:12:39.000
Status
Closed
Created Date
2017-01-19T11:12:39.000
Update Date
2017-01-20T08:29:43.000
Closed Date
2017-01-20T08:29:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2514598.15430249
Y Coordinate
7006411.34327171
Lat Long Location
{"type":"Point","coordinates":[-96.720961,32.876462]}
Unique Key
1246348434
17-00022990
Service Request Number: 17-00022990 • Address: 9737 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00022990
Address
9737 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-30T07:58:55.000
Status
Closed
Created Date
2017-01-19T07:58:55.000
Update Date
2017-01-20T15:09:07.000
Closed Date
2017-01-20T15:09:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515283.85211995
Y Coordinate
7002328.35527991
Lat Long Location
{"type":"Point","coordinates":[-96.718872,32.865131]}
Unique Key
1246301942
17-00022595
Service Request Number: 17-00022595 • Address: 7906 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00022595
Address
7906 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-27T16:46:57.000
Status
Closed
Created Date
2017-01-18T16:46:57.000
Update Date
2017-01-20T15:09:57.000
Closed Date
2017-01-20T15:09:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513116.32291701
Y Coordinate
7002352.94282197
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1246269025
17-00022134
Service Request Number: 17-00022134 • Address: 9505 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00022134
Address
9505 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-27T14:12:46.000
Status
Closed
Created Date
2017-01-18T14:12:46.000
Update Date
2017-01-20T10:05:09.000
Closed Date
2017-01-20T10:05:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514182.90487009
Y Coordinate
7003963.4632144
Lat Long Location
{"type":"Point","coordinates":[-96.722533,32.869646]}
Unique Key
1246230475
17-00020073
Service Request Number: 17-00020073 • Address: 9200 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00020073
Address
9200 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-05-24T12:53:56.000
Status
Closed
Created Date
2017-01-17T12:53:56.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-01-19T14:56:54.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2512979.96349973
Y Coordinate
7004268.26879235
Lat Long Location
{"type":"Point","coordinates":[-96.726417,32.87065]}
Unique Key
1246077415
17-00019359
Service Request Number: 17-00019359 • Address: 9505 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00019359
Address
9505 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water Payments & Billing Inquiry - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-02-15T08:22:17.000
Status
Closed
Created Date
2017-01-17T08:22:17.000
Update Date
2017-01-19T10:48:17.000
Closed Date
2017-01-19T10:48:18.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2514182.9040996
Y Coordinate
7003963.46211274
Lat Long Location
{"type":"Point","coordinates":[-96.722533,32.869646]}
Unique Key
1246025098
17-00018469
Service Request Number: 17-00018469 • Address: GOFORTH RD & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00018469
Address
GOFORTH RD & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-01-21T05:37:18.000
Status
Closed
Created Date
2017-01-16T05:37:18.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-01-16T08:08:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1245953984
17-00018190
Service Request Number: 17-00018190 • Address: 10063 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00018190
Address
10063 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-01-31T10:42:56.000
Status
Closed
Created Date
2017-01-15T10:42:56.000
Update Date
2017-01-20T08:57:12.000
Closed Date
2017-01-20T08:57:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513304.54250816
Y Coordinate
7009475.87059164
Lat Long Location
{"type":"Point","coordinates":[-97.496791,32.671828]}
Unique Key
1245920568
17-00017499
Service Request Number: 17-00017499 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00017499
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Aggressive Activity - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-01-14T22:49:37.000
Status
Closed
Created Date
2017-01-13T22:49:37.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-01-14T07:49:40.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516845.03429402
Y Coordinate
7002557.85900358
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1245857297
17-00017420
Service Request Number: 17-00017420 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00017420
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Housing/Community Services
Service Request Type
People Helping People - HOU
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-26T18:40:03.000
Status
Closed
Created Date
2017-01-13T18:40:03.000
Update Date
2017-03-17T10:07:55.000
Closed Date
2017-03-17T10:07:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2516845.03429402
Y Coordinate
7002557.85900358
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1245850774
17-00016829
Service Request Number: 17-00016829 • Address: 9505 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00016829
Address
9505 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Status Inquiry - STS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-02-03T14:13:20.000
Status
Closed
Created Date
2017-01-13T14:13:20.000
Update Date
2017-09-29T12:00:45.000
Closed Date
2017-01-17T08:22:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514182.9040996
Y Coordinate
7003963.46211274
Lat Long Location
{"type":"Point","coordinates":[-96.722533,32.869646]}
Unique Key
1245807860
17-00016760
Service Request Number: 17-00016760 • Address: 9225 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00016760
Address
9225 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-25T13:48:11.000
Status
Closed
Created Date
2017-01-13T13:48:11.000
Update Date
2017-01-27T12:02:17.000
Closed Date
2017-01-27T12:02:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513250.55706358
Y Coordinate
7004057.432371
Lat Long Location
{"type":"Point","coordinates":[-96.725467,32.869836]}
Unique Key
1245803546
17-00016307
Service Request Number: 17-00016307 • Address: 9300 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00016307
Address
9300 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-01-23T10:50:15.000
Status
Closed
Created Date
2017-01-13T10:50:15.000
Update Date
2017-01-13T10:53:18.000
Closed Date
2017-01-13T10:53:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512779.680951
Y Coordinate
7004504.69008858
Lat Long Location
{"type":"Point","coordinates":[-96.727144,32.871285]}
Unique Key
1245772620
17-00016276
Service Request Number: 17-00016276 • Address: 9200 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00016276
Address
9200 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-01-23T10:44:19.000
Status
Closed
Created Date
2017-01-13T10:44:19.000
Update Date
2017-01-13T10:46:58.000
Closed Date
2017-01-13T10:46:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512338.81227121
Y Coordinate
7004154.34821371
Lat Long Location
{"type":"Point","coordinates":[-96.728586,32.870366]}
Unique Key
1245770958
17-00015937
Service Request Number: 17-00015937 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00015937
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-25T08:34:23.000
Status
Closed
Created Date
2017-01-13T08:34:23.000
Update Date
2017-01-27T12:08:35.000
Closed Date
2017-01-27T12:08:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514516.40800264
Y Coordinate
7004986.69913238
Lat Long Location
{"type":"Point","coordinates":[-96.721328,32.872491]}
Unique Key
1245746443
17-00015933
Service Request Number: 17-00015933 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00015933
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-25T08:32:47.000
Status
Closed
Created Date
2017-01-13T08:32:47.000
Update Date
2017-01-17T15:51:59.000
Closed Date
2017-01-17T15:51:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514516.40800264
Y Coordinate
7004986.69913238
Lat Long Location
{"type":"Point","coordinates":[-96.721328,32.872491]}
Unique Key
1245746103
17-00015922
Service Request Number: 17-00015922 • Address: 7916 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00015922
Address
7916 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-25T08:29:55.000
Status
Closed
Created Date
2017-01-13T08:29:55.000
Update Date
2017-01-19T09:36:19.000
Closed Date
2017-01-19T09:36:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512266.61121019
Y Coordinate
7003351.57902325
Lat Long Location
{"type":"Point","coordinates":[-96.728806,32.868203]}
Unique Key
1245745375
17-00014592
Service Request Number: 17-00014592 • Address: 9923 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00014592
Address
9923 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-20T10:44:04.000
Status
Closed
Created Date
2017-01-12T10:44:04.000
Update Date
2017-01-18T08:01:00.000
Closed Date
2017-01-18T08:01:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2516587.27628035
Y Coordinate
7005289.12328484
Lat Long Location
{"type":"Point","coordinates":[-96.714458,32.873266]}
Unique Key
1245648447
17-00013471
Service Request Number: 17-00013471 • Address: 9738 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00013471
Address
9738 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-23T15:10:21.000
Status
Closed
Created Date
2017-01-11T15:10:21.000
Update Date
2017-01-13T15:16:49.000
Closed Date
2017-01-13T15:16:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515334.9740511
Y Coordinate
7003909.10120872
Lat Long Location
{"type":"Point","coordinates":[-96.718243,32.869629]}
Unique Key
1245561063
17-00012138
Service Request Number: 17-00012138 • Address: 7906 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00012138
Address
7906 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-23T07:55:27.000
Status
Closed
Created Date
2017-01-11T07:55:27.000
Update Date
2017-02-10T11:01:33.000
Closed Date
2017-02-10T11:01:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513116.32291701
Y Coordinate
7002352.94282197
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1245472923
17-00012073
Service Request Number: 17-00012073 • Address: 7900 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00012073
Address
7900 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-26T05:15:22.000
Status
Closed
Created Date
2017-01-11T05:15:22.000
Update Date
2017-01-18T08:38:48.000
Closed Date
2017-01-18T08:38:48.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513052.135922
Y Coordinate
7002294.50345653
Lat Long Location
{"type":"Point","coordinates":[-96.726374,32.865208]}
Unique Key
1245467422
17-00011845
Service Request Number: 17-00011845 • Address: 9568 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00011845
Address
9568 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-20T17:24:00.000
Status
Closed
Created Date
2017-01-10T17:24:00.000
Update Date
2017-01-26T14:51:44.000
Closed Date
2017-01-26T14:51:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513540.78344908
Y Coordinate
7006587.59966724
Lat Long Location
{"type":"Point","coordinates":[-96.724759,32.87682]}
Unique Key
1245451055
17-00011188
Service Request Number: 17-00011188 • Address: 9809 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00011188
Address
9809 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-05-18T14:00:30.000
Status
Closed
Created Date
2017-01-10T14:00:30.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-02-17T16:32:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515743.25828216
Y Coordinate
7003316.65461164
Lat Long Location
{"type":"Point","coordinates":[-96.717386,32.86781]}
Unique Key
1245404157
17-00010985
Service Request Number: 17-00010985 • Address: LANSHIRE DR & SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00010985
Address
LANSHIRE DR & SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-01-31T12:13:37.000
Status
Closed
Created Date
2017-01-10T12:13:37.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-01-12T11:37:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2514350.72335819
Y Coordinate
7002921.288346
Lat Long Location
{"type":"Point","coordinates":[-96.72205,32.866837]}
Unique Key
1245390406
17-00008980
Service Request Number: 17-00008980 • Address: 7906 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00008980
Address
7906 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-01-19T10:28:45.000
Status
Closed
Created Date
2017-01-09T10:28:45.000
Update Date
2017-01-13T09:49:21.000
Closed Date
2017-01-13T09:49:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513116.32139326
Y Coordinate
7002352.94299382
Lat Long Location
{"type":"Point","coordinates":[-96.726141,32.865396]}
Unique Key
1245244545
17-00008033
Service Request Number: 17-00008033 • Address: 8018 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00008033
Address
8018 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-12T12:54:45.000
Status
Closed
Created Date
2017-01-07T12:54:45.000
Update Date
2017-01-11T16:30:28.000
Closed Date
2017-01-11T16:30:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512982.579945
Y Coordinate
7003280.41556925
Lat Long Location
{"type":"Point","coordinates":[-96.726367,32.868155]}
Unique Key
1245155375
17-00007835
Service Request Number: 17-00007835 • Address: 8045 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00007835
Address
8045 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-01-12T08:52:39.000
Status
Closed
Created Date
2017-01-07T08:52:39.000
Update Date
2017-01-11T16:44:53.000
Closed Date
2017-01-11T16:44:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513513.89385282
Y Coordinate
7002876.31037975
Lat Long Location
{"type":"Point","coordinates":[-96.724412,32.86729]}
Unique Key
1245137794
17-00006990
Service Request Number: 17-00006990 • Address: 9526 FIELDCREST CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00006990
Address
9526 FIELDCREST CT, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-01-08T11:28:05.000
Status
Closed
Created Date
2017-01-06T11:28:05.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-01-06T13:05:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513431.71056021
Y Coordinate
7009392.26712487
Lat Long Location
{"type":"Point","coordinates":[-96.724048,32.884755]}
Unique Key
1245055878
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