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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
16-00623764
Service Request Number: 16-00623764 • Address: 9333 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623764
Address
9333 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-02-22T18:59:31.000
Status
Closed
Created Date
2016-12-15T18:59:31.000
Update Date
2016-12-21T13:59:04.000
Closed Date
2016-12-21T13:59:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513924.49231824
Y Coordinate
7004844.10368832
Lat Long Location
{"type":"Point","coordinates":[-96.722551,32.871642]}
Unique Key
1241603027
16-00623760
Service Request Number: 16-00623760 • Address: 9333 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623760
Address
9333 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-26T18:53:11.000
Status
Closed
Created Date
2016-12-15T18:53:11.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-12-19T11:10:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513924.4913269
Y Coordinate
7004844.10377355
Lat Long Location
{"type":"Point","coordinates":[-96.722551,32.871642]}
Unique Key
1241602723
16-00623759
Service Request Number: 16-00623759 • Address: 9333 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623759
Address
9333 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-01-27T18:53:07.000
Status
Closed
Created Date
2016-12-15T18:53:07.000
Update Date
2016-12-20T09:23:36.000
Closed Date
2016-12-20T09:23:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513924.4913269
Y Coordinate
7004844.10377355
Lat Long Location
{"type":"Point","coordinates":[-96.722551,32.871642]}
Unique Key
1241602676
16-00623724
Service Request Number: 16-00623724 • Address: 9699 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00623724
Address
9699 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-26T18:01:04.000
Status
Closed
Created Date
2016-12-15T18:01:04.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-12-16T11:30:56.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515165.76803764
Y Coordinate
7004237.32175293
Lat Long Location
{"type":"Point","coordinates":[-96.719116,32.87041]}
Unique Key
1241600486
16-00623500
Service Request Number: 16-00623500 • Address: 9333 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623500
Address
9333 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-16T16:01:10.000
Status
Closed
Created Date
2016-12-15T16:01:10.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-12-15T18:53:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513924.4904449
Y Coordinate
7004844.10332576
Lat Long Location
{"type":"Point","coordinates":[-96.722551,32.871642]}
Unique Key
1241583882
16-00623266
Service Request Number: 16-00623266 • Address: 9200 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623266
Address
9200 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Right of Way - STS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-01-06T14:54:04.000
Status
Closed
Created Date
2016-12-15T14:54:04.000
Update Date
2017-09-29T12:00:45.000
Closed Date
2016-12-16T14:17:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512979.96349973
Y Coordinate
7004268.26879235
Lat Long Location
{"type":"Point","coordinates":[-96.726417,32.87065]}
Unique Key
1241571690
16-00623225
Service Request Number: 16-00623225 • Address: 10016 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00623225
Address
10016 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-22T14:39:11.000
Status
Closed
Created Date
2016-12-15T14:39:11.000
Update Date
2016-12-20T13:42:54.000
Closed Date
2016-12-20T13:42:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517271.02969092
Y Coordinate
7005344.58161165
Lat Long Location
{"type":"Point","coordinates":[-96.712104,32.873422]}
Unique Key
1241569290
16-00622834
Service Request Number: 16-00622834 • Address: 10444 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00622834
Address
10444 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-01-31T11:54:38.000
Status
Closed
Created Date
2016-12-15T11:54:38.000
Update Date
2016-12-15T12:03:06.000
Closed Date
2016-12-15T12:03:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519328.95005265
Y Coordinate
7003503.09569443
Lat Long Location
{"type":"Point","coordinates":[-96.705807,32.868261]}
Unique Key
1241545533
16-00621477
Service Request Number: 16-00621477 • Address: 9612 BELLEWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00621477
Address
9612 BELLEWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-21T15:39:30.000
Status
Closed
Created Date
2016-12-14T15:39:30.000
Update Date
2016-12-16T10:46:46.000
Closed Date
2016-12-16T10:46:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514270.69685212
Y Coordinate
7005597.051578
Lat Long Location
{"type":"Point","coordinates":[-96.722219,32.874233]}
Unique Key
1241455095
16-00620096
Service Request Number: 16-00620096 • Address: 9721 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00620096
Address
9721 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-16T09:05:07.000
Status
Closed
Created Date
2016-12-14T09:05:07.000
Update Date
2016-12-14T11:45:33.000
Closed Date
2016-12-14T11:45:33.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2514864.76069778
Y Coordinate
7004888.62552681
Lat Long Location
{"type":"Point","coordinates":[-96.720183,32.872213]}
Unique Key
1241377313
16-00619346
Service Request Number: 16-00619346 • Address: 7927 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00619346
Address
7927 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-06-06T15:24:25.000
Status
Closed
Created Date
2016-12-13T15:24:25.000
Update Date
2016-12-21T08:15:51.000
Closed Date
2016-12-21T08:15:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513182.23334927
Y Coordinate
7002469.85933588
Lat Long Location
{"type":"Point","coordinates":[-96.725853,32.865635]}
Unique Key
1241320657
16-00618358
Service Request Number: 16-00618358 • Address: 9206 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00618358
Address
9206 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-22T09:48:51.000
Status
Duplicate (closed)
Created Date
2016-12-13T09:48:51.000
Update Date
2016-12-15T09:08:22.000
Closed Date
2016-12-15T09:08:22.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512545.01287644
Y Coordinate
7003849.29197907
Lat Long Location
{"type":"Point","coordinates":[-96.727985,32.869469]}
Unique Key
1241256363
16-00618336
Service Request Number: 16-00618336 • Address: 9206 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00618336
Address
9206 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-22T09:42:48.000
Status
Closed
Created Date
2016-12-13T09:42:48.000
Update Date
2016-12-15T09:08:22.000
Closed Date
2016-12-15T09:08:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512545.01385044
Y Coordinate
7003849.29076379
Lat Long Location
{"type":"Point","coordinates":[-96.727985,32.869469]}
Unique Key
1241254905
16-00617816
Service Request Number: 16-00617816 • Address: GOFORTH RD & W LAWTHER DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00617816
Address
GOFORTH RD & W LAWTHER DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-14T17:59:01.000
Status
Closed
Created Date
2016-12-12T17:59:01.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-12-13T11:46:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1241216328
16-00617718
Service Request Number: 16-00617718 • Address: 9830 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00617718
Address
9830 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-27T16:53:53.000
Status
Closed
Created Date
2016-12-12T16:53:53.000
Update Date
2016-12-15T10:12:09.000
Closed Date
2016-12-15T10:12:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515868.18134826
Y Coordinate
7006453.46195043
Lat Long Location
{"type":"Point","coordinates":[-96.716767,32.876527]}
Unique Key
1241210281
16-00617714
Service Request Number: 16-00617714 • Address: 9837 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00617714
Address
9837 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-27T16:52:36.000
Status
Closed
Created Date
2016-12-12T16:52:36.000
Update Date
2016-12-15T10:10:07.000
Closed Date
2016-12-15T10:10:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515920.68850361
Y Coordinate
7006495.08004981
Lat Long Location
{"type":"Point","coordinates":[-96.71637,32.876564]}
Unique Key
1241209965
16-00617035
Service Request Number: 16-00617035 • Address: PARKFORD DR & FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00617035
Address
PARKFORD DR & FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-19T11:55:45.000
Status
Closed
Created Date
2016-12-12T11:55:45.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-12-13T16:32:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514702.97512216
Y Coordinate
7004604.98258529
Lat Long Location
{"type":"Point","coordinates":[-96.720814,32.87145]}
Unique Key
1241159943
16-00616260
Service Request Number: 16-00616260 • Address: 10444 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00616260
Address
10444 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-27T21:07:59.000
Status
Closed
Created Date
2016-12-11T21:07:59.000
Update Date
2016-12-15T11:53:40.000
Closed Date
2016-12-15T11:53:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2519328.95005265
Y Coordinate
7003503.09569443
Lat Long Location
{"type":"Point","coordinates":[-96.705807,32.868261]}
Unique Key
1241100116
16-00616170
Service Request Number: 16-00616170 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00616170
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-27T16:03:54.000
Status
Open
Created Date
2016-12-11T16:03:54.000
Update Date
2016-12-11T16:03:54.000
Closed Date
2016-12-11T16:03:54.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1241091296
16-00616163
Service Request Number: 16-00616163 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00616163
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-27T15:48:38.000
Status
Open
Created Date
2016-12-11T15:48:38.000
Update Date
2016-12-18T08:26:05.000
Closed Date
2016-12-11T15:48:38.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1241090292
16-00616149
Service Request Number: 16-00616149 • Address: ALDWICK DR & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00616149
Address
ALDWICK DR & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-15T15:16:23.000
Status
Closed
Created Date
2016-12-11T15:16:23.000
Update Date
2017-09-29T12:09:00.000
Closed Date
2016-12-12T11:39:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517005.47476716
Y Coordinate
7003664.97761853
Lat Long Location
{"type":"Point","coordinates":[-96.713361,32.868764]}
Unique Key
1241089140
16-00616110
Service Request Number: 16-00616110 • Address: ALDWICK DR & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00616110
Address
ALDWICK DR & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-15T14:23:46.000
Status
Closed
Created Date
2016-12-11T14:23:46.000
Update Date
2017-09-29T12:09:00.000
Closed Date
2016-12-12T08:49:21.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517005.47476716
Y Coordinate
7003664.97761853
Lat Long Location
{"type":"Point","coordinates":[-96.713361,32.868764]}
Unique Key
1241086323
16-00615833
Service Request Number: 16-00615833 • Address: 9733 FORESTRIDGE CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00615833
Address
9733 FORESTRIDGE CIR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-15T18:08:08.000
Status
Closed
Created Date
2016-12-10T18:08:08.000
Update Date
2016-12-12T16:35:14.000
Closed Date
2016-12-12T16:35:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515362.28034617
Y Coordinate
7004482.37547409
Lat Long Location
{"type":"Point","coordinates":[-96.718562,32.870725]}
Unique Key
1241059368
16-00615127
Service Request Number: 16-00615127 • Address: 10069 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00615127
Address
10069 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-23T18:02:07.000
Status
Closed
Created Date
2016-12-09T18:02:07.000
Update Date
2016-12-12T17:04:03.000
Closed Date
2016-12-12T17:04:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513303.58103221
Y Coordinate
7009488.70099255
Lat Long Location
{"type":"Point","coordinates":[-96.072232,41.249708]}
Unique Key
1241004620
16-00614565
Service Request Number: 16-00614565 • Address: 7905 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00614565
Address
7905 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-10T14:03:26.000
Status
Closed
Created Date
2016-12-09T14:03:26.000
Update Date
2016-12-10T10:18:17.000
Closed Date
2016-12-10T10:18:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512829.33071132
Y Coordinate
7002547.44045916
Lat Long Location
{"type":"Point","coordinates":[-96.726883,32.865918]}
Unique Key
1240965900
16-00613763
Service Request Number: 16-00613763 • Address: 9200 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00613763
Address
9200 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-11T09:24:12.000
Status
Closed
Created Date
2016-12-09T09:24:12.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-12-09T11:21:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513724.29332205
Y Coordinate
7002220.24633505
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1240913819
16-00612453
Service Request Number: 16-00612453 • Address: 9019 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00612453
Address
9019 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-19T11:39:31.000
Status
Closed
Created Date
2016-12-08T11:39:31.000
Update Date
2016-12-12T10:28:02.000
Closed Date
2016-12-12T10:28:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511743.29867552
Y Coordinate
7003873.01366992
Lat Long Location
{"type":"Point","coordinates":[-96.730441,32.869563]}
Unique Key
1240816033
16-00612278
Service Request Number: 16-00612278 • Address: 8918 WHITE PINE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00612278
Address
8918 WHITE PINE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-19T10:26:39.000
Status
Closed
Created Date
2016-12-08T10:26:39.000
Update Date
2016-12-12T10:29:19.000
Closed Date
2016-12-12T10:29:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512370.31081675
Y Coordinate
7003761.57308118
Lat Long Location
{"type":"Point","coordinates":[-96.72865,32.869417]}
Unique Key
1240804384
16-00611686
Service Request Number: 16-00611686 • Address: 9573 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00611686
Address
9573 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-19T02:42:18.000
Status
Closed
Created Date
2016-12-08T02:42:18.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-12-09T11:50:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514919.87594067
Y Coordinate
7004519.207874
Lat Long Location
{"type":"Point","coordinates":[-96.720063,32.871092]}
Unique Key
1240766419
16-00611528
Service Request Number: 16-00611528 • Address: 9573 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00611528
Address
9573 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-08T17:22:23.000
Status
Closed
Created Date
2016-12-07T17:22:23.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-12-08T02:42:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514919.87594067
Y Coordinate
7004519.207874
Lat Long Location
{"type":"Point","coordinates":[-96.720063,32.871092]}
Unique Key
1240753119
16-00611322
Service Request Number: 16-00611322 • Address: 9210 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00611322
Address
9210 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-16T16:03:52.000
Status
Closed
Created Date
2016-12-07T16:03:52.000
Update Date
2016-12-12T10:19:19.000
Closed Date
2016-12-12T10:19:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512584.5116629
Y Coordinate
7003884.95753004
Lat Long Location
{"type":"Point","coordinates":[-96.727805,32.869604]}
Unique Key
1240736243
16-00610891
Service Request Number: 16-00610891 • Address: 9617 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00610891
Address
9617 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-01-21T14:04:28.000
Status
Closed
Created Date
2016-12-07T14:04:28.000
Update Date
2016-12-15T13:10:57.000
Closed Date
2016-12-15T13:10:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514246.47360723
Y Coordinate
7006809.15675187
Lat Long Location
{"type":"Point","coordinates":[-96.72214,32.877479]}
Unique Key
1240709245
16-00610847
Service Request Number: 16-00610847 • Address: 10016 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00610847
Address
10016 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-12T13:48:49.000
Status
Closed
Created Date
2016-12-07T13:48:49.000
Update Date
2016-12-07T16:14:05.000
Closed Date
2016-12-07T16:14:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513359.0650911
Y Coordinate
7009281.97552316
Lat Long Location
{"type":"Point","coordinates":[-96.725076,32.885612]}
Unique Key
1240706303
16-00610329
Service Request Number: 16-00610329 • Address: 9342 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00610329
Address
9342 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-01-13T10:43:21.000
Status
Closed
Created Date
2016-12-07T10:43:21.000
Update Date
2017-02-22T11:58:10.000
Closed Date
2017-02-22T11:58:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514114.5505645
Y Coordinate
7005050.75607183
Lat Long Location
{"type":"Point","coordinates":[-96.721849,32.872288]}
Unique Key
1240673022
16-00607596
Service Request Number: 16-00607596 • Address: 9542 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00607596
Address
9542 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-12T19:13:27.000
Status
Closed
Created Date
2016-12-05T19:13:27.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-01-02T07:54:04.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513282.73166037
Y Coordinate
7006339.43785571
Lat Long Location
{"type":"Point","coordinates":[-96.725649,32.876127]}
Unique Key
1240468287
16-00606414
Service Request Number: 16-00606414 • Address: 7903 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00606414
Address
7903 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Yard Waste - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-12-23T09:59:13.000
Status
Closed
Created Date
2016-12-05T09:59:13.000
Update Date
2016-12-06T11:59:37.000
Closed Date
2016-12-06T11:59:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513046.60071365
Y Coordinate
7002343.56097522
Lat Long Location
{"type":"Point","coordinates":[-96.726309,32.865261]}
Unique Key
1240366488
16-00605761
Service Request Number: 16-00605761 • Address: 9617 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00605761
Address
9617 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-19T12:24:52.000
Status
Closed
Created Date
2016-12-04T12:24:52.000
Update Date
2016-12-07T14:06:49.000
Closed Date
2016-12-07T14:06:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514246.47360723
Y Coordinate
7006809.15675187
Lat Long Location
{"type":"Point","coordinates":[-96.72214,32.877479]}
Unique Key
1240296646
16-00604962
Service Request Number: 16-00604962 • Address: 9755 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00604962
Address
9755 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-07T19:52:30.000
Status
Closed
Created Date
2016-12-02T19:52:30.000
Update Date
2016-12-05T12:56:54.000
Closed Date
2016-12-05T12:56:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515220.00148066
Y Coordinate
7004800.1588202
Lat Long Location
{"type":"Point","coordinates":[-96.718197,32.872041]}
Unique Key
1240163304
16-00603037
Service Request Number: 16-00603037 • Address: 9526 MOSSRIDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00603037
Address
9526 MOSSRIDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-05T08:35:16.000
Status
Closed
Created Date
2016-12-02T08:35:16.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-12-02T09:16:21.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512424.58285801
Y Coordinate
7006405.10380441
Lat Long Location
{"type":"Point","coordinates":[-96.728107,32.876571]}
Unique Key
1240038298
16-00600375
Service Request Number: 16-00600375 • Address: 9515 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00600375
Address
9515 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-12-14T18:56:12.000
Status
Closed
Created Date
2016-11-30T18:56:12.000
Update Date
2016-12-02T15:13:50.000
Closed Date
2016-12-02T15:13:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513194.05548429
Y Coordinate
7006754.23074578
Lat Long Location
{"type":"Point","coordinates":[-96.725429,32.877495]}
Unique Key
1239827370
16-00599809
Service Request Number: 16-00599809 • Address: 9559 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00599809
Address
9559 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-12-14T15:08:06.000
Status
Closed
Created Date
2016-11-30T15:08:06.000
Update Date
2016-12-02T15:23:25.000
Closed Date
2016-12-02T15:23:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513607.26371492
Y Coordinate
7007094.33879035
Lat Long Location
{"type":"Point","coordinates":[-96.724152,32.878283]}
Unique Key
1239788907
16-00599582
Service Request Number: 16-00599582 • Address: 9206 SHOREVIEW RD, DALLAS, TX 75238-3345 • City Council District: 10
Service Request Number
16-00599582
Address
9206 SHOREVIEW RD, DALLAS, TX 75238-3345
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-09T13:36:05.000
Status
Closed
Created Date
2016-11-30T13:36:05.000
Update Date
2016-12-02T09:17:27.000
Closed Date
2016-12-02T09:17:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513051.16742158
Y Coordinate
7004199.05031763
Lat Long Location
{"type":"Point","coordinates":[-96.726288,32.870543]}
Unique Key
1239773192
16-00598573
Service Request Number: 16-00598573 • Address: 9600 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00598573
Address
9600 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-12-02T08:31:12.000
Status
Closed
Created Date
2016-11-30T08:31:12.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-11-30T16:32:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514872.86199602
Y Coordinate
7003995.02473527
Lat Long Location
{"type":"Point","coordinates":[-96.720247,32.869806]}
Unique Key
1239690025
16-00597046
Service Request Number: 16-00597046 • Address: AUDELIA RD & BROKEN BOW RD, DALLAS, • City Council District: 10
Service Request Number
16-00597046
Address
AUDELIA RD & BROKEN BOW RD, DALLAS,
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-30T12:25:12.000
Status
Closed
Created Date
2016-11-29T12:25:12.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-11-29T13:28:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515540.00203577
Y Coordinate
7006470.30005273
Lat Long Location
{"type":"Point","coordinates":[-96.717979,32.876539]}
Unique Key
1239538113
16-00596824
Service Request Number: 16-00596824 • Address: 9228 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00596824
Address
9228 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-08T11:02:02.000
Status
Closed
Created Date
2016-11-29T11:02:02.000
Update Date
2016-12-01T10:28:10.000
Closed Date
2016-12-01T10:28:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513237.27086068
Y Coordinate
7004014.42433946
Lat Long Location
{"type":"Point","coordinates":[-96.725424,32.8698]}
Unique Key
1239522691
16-00596786
Service Request Number: 16-00596786 • Address: 9929 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00596786
Address
9929 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-08T10:46:06.000
Status
Closed
Created Date
2016-11-29T10:46:06.000
Update Date
2016-12-01T10:23:09.000
Closed Date
2016-12-01T10:23:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516630.8313528
Y Coordinate
7005300.89167659
Lat Long Location
{"type":"Point","coordinates":[-96.714231,32.873314]}
Unique Key
1239519921
16-00596077
Service Request Number: 16-00596077 • Address: 9210 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00596077
Address
9210 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-01-09T22:13:18.000
Status
Closed
Created Date
2016-11-28T22:13:18.000
Update Date
2016-11-29T14:46:42.000
Closed Date
2016-11-29T14:46:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513098.63668849
Y Coordinate
7004152.90539375
Lat Long Location
{"type":"Point","coordinates":[-96.726087,32.870377]}
Unique Key
1239449557
16-00596076
Service Request Number: 16-00596076 • Address: 9210 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00596076
Address
9210 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-07T22:13:17.000
Status
Closed
Created Date
2016-11-28T22:13:17.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-03-22T15:50:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513098.63668849
Y Coordinate
7004152.90539375
Lat Long Location
{"type":"Point","coordinates":[-96.726087,32.870377]}
Unique Key
1239449507
16-00595663
Service Request Number: 16-00595663 • Address: 9751 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00595663
Address
9751 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T16:07:36.000
Status
Duplicate (closed)
Created Date
2016-11-28T16:07:36.000
Update Date
2016-12-02T14:40:02.000
Closed Date
2016-12-02T14:40:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515228.07135952
Y Coordinate
7005152.53227966
Lat Long Location
{"type":"Point","coordinates":[-96.718972,32.872892]}
Unique Key
1239417095
16-00595606
Service Request Number: 16-00595606 • Address: 9210 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00595606
Address
9210 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-29T15:51:34.000
Status
Closed
Created Date
2016-11-28T15:51:34.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-11-28T22:13:18.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513098.63670282
Y Coordinate
7004152.90466782
Lat Long Location
{"type":"Point","coordinates":[-96.726087,32.870377]}
Unique Key
1239413124
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