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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
16-00595549
Service Request Number: 16-00595549 • Address: 9334 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00595549
Address
9334 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-07T15:31:14.000
Status
Duplicate (closed)
Created Date
2016-11-28T15:31:14.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-01-18T16:02:38.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513906.30262693
Y Coordinate
7004805.4457569
Lat Long Location
{"type":"Point","coordinates":[-96.72268,32.87172]}
Unique Key
1239409407
16-00595340
Service Request Number: 16-00595340 • Address: 9334 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00595340
Address
9334 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-12T14:22:42.000
Status
Closed
Created Date
2016-11-28T14:22:42.000
Update Date
2016-11-28T15:31:42.000
Closed Date
2016-11-28T15:31:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513906.30275968
Y Coordinate
7004805.44588981
Lat Long Location
{"type":"Point","coordinates":[-96.72268,32.87172]}
Unique Key
1239396585
16-00594236
Service Request Number: 16-00594236 • Address: 9315 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00594236
Address
9315 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T23:17:35.000
Status
Closed
Created Date
2016-11-27T23:17:35.000
Update Date
2016-11-30T08:42:58.000
Closed Date
2016-11-30T08:42:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514019.47778142
Y Coordinate
7005197.87568423
Lat Long Location
{"type":"Point","coordinates":[-96.722734,32.872811]}
Unique Key
1239298623
16-00593519
Service Request Number: 16-00593519 • Address: 7737 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00593519
Address
7737 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-01T11:50:37.000
Status
Closed
Created Date
2016-11-26T11:50:37.000
Update Date
2016-11-28T09:46:54.000
Closed Date
2016-11-28T09:46:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512100.64669461
Y Coordinate
7001934.1880852
Lat Long Location
{"type":"Point","coordinates":[-96.729219,32.864217]}
Unique Key
1239100037
16-00593377
Service Request Number: 16-00593377 • Address: 9415 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00593377
Address
9415 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T07:43:20.000
Status
Closed
Created Date
2016-11-26T07:43:20.000
Update Date
2016-11-30T08:42:17.000
Closed Date
2016-11-30T08:42:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514481.39620229
Y Coordinate
7004835.28286964
Lat Long Location
{"type":"Point","coordinates":[-96.721018,32.871607]}
Unique Key
1239056891
16-00593373
Service Request Number: 16-00593373 • Address: 9415 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00593373
Address
9415 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T07:35:48.000
Status
Duplicate (closed)
Created Date
2016-11-26T07:35:48.000
Update Date
2016-11-30T08:42:16.000
Closed Date
2016-11-30T08:42:17.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514481.39620229
Y Coordinate
7004835.28286964
Lat Long Location
{"type":"Point","coordinates":[-96.721018,32.871607]}
Unique Key
1239056657
16-00592984
Service Request Number: 16-00592984 • Address: 9751 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592984
Address
9751 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T09:26:31.000
Status
Closed
Created Date
2016-11-25T09:26:31.000
Update Date
2016-12-02T14:40:02.000
Closed Date
2016-12-02T14:40:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515228.07135952
Y Coordinate
7005152.53227966
Lat Long Location
{"type":"Point","coordinates":[-96.718972,32.872892]}
Unique Key
1238934878
16-00592935
Service Request Number: 16-00592935 • Address: 9232 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592935
Address
9232 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-07T07:31:10.000
Status
Closed
Created Date
2016-11-25T07:31:10.000
Update Date
2016-11-30T08:37:04.000
Closed Date
2016-11-30T08:37:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513392.5562135
Y Coordinate
7005314.54064157
Lat Long Location
{"type":"Point","coordinates":[-96.724323,32.872926]}
Unique Key
1238921995
16-00592799
Service Request Number: 16-00592799 • Address: 9818 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592799
Address
9818 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-01T12:23:18.000
Status
Closed
Created Date
2016-11-24T12:23:18.000
Update Date
2016-11-25T11:22:03.000
Closed Date
2016-11-25T11:21:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515824.07008086
Y Coordinate
7005135.4646974
Lat Long Location
{"type":"Point","coordinates":[-96.717169,32.872915]}
Unique Key
1238819723
16-00592736
Service Request Number: 16-00592736 • Address: 7815 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592736
Address
7815 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-12-01T08:10:48.000
Status
Closed
Created Date
2016-11-24T08:10:48.000
Update Date
2016-11-25T15:13:51.000
Closed Date
2016-11-25T15:13:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512196.59339291
Y Coordinate
7002623.29919974
Lat Long Location
{"type":"Point","coordinates":[-96.729037,32.866101]}
Unique Key
1238781740
16-00592681
Service Request Number: 16-00592681 • Address: 9751 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00592681
Address
9751 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-09T21:31:35.000
Status
Closed
Created Date
2016-11-23T21:31:35.000
Update Date
2016-11-28T16:09:52.000
Closed Date
2016-11-28T16:09:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515228.07135952
Y Coordinate
7005152.53227966
Lat Long Location
{"type":"Point","coordinates":[-96.718972,32.872892]}
Unique Key
1238708210
16-00592541
Service Request Number: 16-00592541 • Address: 8041 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592541
Address
8041 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-27T16:25:47.000
Status
Closed
Created Date
2016-11-23T16:25:47.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-11-23T17:17:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513501.93612561
Y Coordinate
7002851.10626106
Lat Long Location
{"type":"Point","coordinates":[-96.724504,32.867142]}
Unique Key
1238661639
16-00592452
Service Request Number: 16-00592452 • Address: 9748 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592452
Address
9748 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-06T15:27:02.000
Status
Duplicate (closed)
Created Date
2016-11-23T15:27:02.000
Update Date
2016-11-28T16:52:54.000
Closed Date
2016-11-28T16:52:54.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514840.59511335
Y Coordinate
7005252.26420378
Lat Long Location
{"type":"Point","coordinates":[-96.720043,32.873458]}
Unique Key
1238651970
16-00592437
Service Request Number: 16-00592437 • Address: 9748 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00592437
Address
9748 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-06T15:20:09.000
Status
Closed
Created Date
2016-11-23T15:20:09.000
Update Date
2016-11-28T16:52:54.000
Closed Date
2016-11-28T16:52:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514840.59511335
Y Coordinate
7005252.26420378
Lat Long Location
{"type":"Point","coordinates":[-96.720043,32.873458]}
Unique Key
1238650860
16-00592358
Service Request Number: 16-00592358 • Address: 9212 CHISWELL RD, DALLAS, TX 76238 • City Council District: 10
Service Request Number
16-00592358
Address
9212 CHISWELL RD, DALLAS, TX 76238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-06T14:37:19.000
Status
Closed
Created Date
2016-11-23T14:37:19.000
Update Date
2016-11-28T16:32:03.000
Closed Date
2016-11-28T16:32:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513299.65183772
Y Coordinate
7005405.36390256
Lat Long Location
{"type":"Point","coordinates":[-96.724967,32.873482]}
Unique Key
1238635330
16-00591755
Service Request Number: 16-00591755 • Address: 8023 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00591755
Address
8023 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-01-10T11:09:17.000
Status
Closed
Created Date
2016-11-23T11:09:17.000
Update Date
2016-12-19T11:38:24.000
Closed Date
2016-12-19T11:38:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513429.67414062
Y Coordinate
7002743.63668028
Lat Long Location
{"type":"Point","coordinates":[-96.724865,32.866529]}
Unique Key
1238575156
16-00591614
Service Request Number: 16-00591614 • Address: 9725 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00591614
Address
9725 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-11-30T10:24:05.000
Status
Closed
Created Date
2016-11-23T10:24:05.000
Update Date
2016-11-25T14:04:46.000
Closed Date
2016-11-25T14:04:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515262.26455174
Y Coordinate
7002919.66086678
Lat Long Location
{"type":"Point","coordinates":[-96.718656,32.866912]}
Unique Key
1238566637
16-00591246
Service Request Number: 16-00591246 • Address: 8614 THUNDERBIRD LN, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00591246
Address
8614 THUNDERBIRD LN, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-06T08:27:59.000
Status
Closed
Created Date
2016-11-23T08:27:59.000
Update Date
2016-11-30T08:32:45.000
Closed Date
2016-11-30T08:32:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512911.13986565
Y Coordinate
7002208.50570981
Lat Long Location
{"type":"Point","coordinates":[-96.726888,32.864957]}
Unique Key
1238526578
16-00590972
Service Request Number: 16-00590972 • Address: WALNUT HILL LN & MEADOWHILL DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00590972
Address
WALNUT HILL LN & MEADOWHILL DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-26T18:18:02.000
Status
Closed
Created Date
2016-11-22T18:18:02.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-11-22T19:21:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512966.24973113
Y Coordinate
7007289.11892927
Lat Long Location
{"type":"Point","coordinates":[-96.726315,32.878781]}
Unique Key
1238450466
16-00590015
Service Request Number: 16-00590015 • Address: 9728 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00590015
Address
9728 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-08T11:58:31.000
Status
Closed
Created Date
2016-11-22T11:58:31.000
Update Date
2016-11-28T14:14:41.000
Closed Date
2016-11-28T14:14:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515303.36441894
Y Coordinate
7002904.89875688
Lat Long Location
{"type":"Point","coordinates":[-96.71847,32.866919]}
Unique Key
1238354860
16-00590006
Service Request Number: 16-00590006 • Address: 7500 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00590006
Address
7500 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-26T11:53:27.000
Status
Closed
Created Date
2016-11-22T11:53:27.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2016-11-22T16:30:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512276.69280991
Y Coordinate
7000673.42010052
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1238354294
16-00589859
Service Request Number: 16-00589859 • Address: 9641 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00589859
Address
9641 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-01T11:06:35.000
Status
Closed
Created Date
2016-11-22T11:06:35.000
Update Date
2016-11-28T08:52:39.000
Closed Date
2016-11-28T08:52:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512951.55793922
Y Coordinate
7007088.75313354
Lat Long Location
{"type":"Point","coordinates":[-96.726312,32.878656]}
Unique Key
1238344987
16-00587773
Service Request Number: 16-00587773 • Address: 9228 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587773
Address
9228 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-02T09:36:47.000
Status
Closed
Created Date
2016-11-21T09:36:47.000
Update Date
2016-11-22T14:12:33.000
Closed Date
2016-11-22T14:12:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513237.27157409
Y Coordinate
7004014.42504209
Lat Long Location
{"type":"Point","coordinates":[-96.725424,32.8698]}
Unique Key
1238087239
16-00587618
Service Request Number: 16-00587618 • Address: 7815 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587618
Address
7815 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Barricades - Pickup - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-22T08:47:12.000
Status
Closed
Created Date
2016-11-21T08:47:12.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-11-21T10:16:47.000
Outcome
Closed - Close SR
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512196.59339291
Y Coordinate
7002623.29919974
Lat Long Location
{"type":"Point","coordinates":[-96.729037,32.866101]}
Unique Key
1238076108
16-00587615
Service Request Number: 16-00587615 • Address: 7815 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587615
Address
7815 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-02T08:43:48.000
Status
Closed
Created Date
2016-11-21T08:43:48.000
Update Date
2016-11-22T14:08:32.000
Closed Date
2016-11-22T14:08:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512196.59339291
Y Coordinate
7002623.29919974
Lat Long Location
{"type":"Point","coordinates":[-96.729037,32.866101]}
Unique Key
1238075594
16-00587542
Service Request Number: 16-00587542 • Address: 9222 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587542
Address
9222 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-12-02T08:04:24.000
Status
Closed
Created Date
2016-11-21T08:04:24.000
Update Date
2016-11-22T14:21:17.000
Closed Date
2016-11-22T14:21:16.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513346.10475616
Y Coordinate
7005359.95054181
Lat Long Location
{"type":"Point","coordinates":[-96.724654,32.873211]}
Unique Key
1238068665
16-00587246
Service Request Number: 16-00587246 • Address: 9700 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587246
Address
9700 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-04T14:05:31.000
Status
Duplicate (open)
Created Date
2016-11-20T14:05:31.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-11-20T14:05:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514733.46834137
Y Coordinate
7004619.92603813
Lat Long Location
{"type":"Point","coordinates":[-96.720814,32.87145]}
Unique Key
1237960379
16-00587244
Service Request Number: 16-00587244 • Address: 9700 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00587244
Address
9700 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-21T14:03:55.000
Status
Closed
Created Date
2016-11-20T14:03:55.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-11-20T14:05:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514733.46834137
Y Coordinate
7004619.92603813
Lat Long Location
{"type":"Point","coordinates":[-96.720814,32.87145]}
Unique Key
1237960248
16-00586658
Service Request Number: 16-00586658 • Address: 7756 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00586658
Address
7756 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-28T11:49:05.000
Status
Duplicate (closed)
Created Date
2016-11-19T11:49:05.000
Update Date
2016-11-26T07:07:05.000
Closed Date
2016-11-26T07:07:06.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512230.33681767
Y Coordinate
7001912.04011707
Lat Long Location
{"type":"Point","coordinates":[-96.728354,32.864273]}
Unique Key
1237825829
16-00586657
Service Request Number: 16-00586657 • Address: 7756 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00586657
Address
7756 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-28T11:47:47.000
Status
Closed
Created Date
2016-11-19T11:47:47.000
Update Date
2016-11-26T07:07:06.000
Closed Date
2016-11-26T07:07:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2512230.33681767
Y Coordinate
7001912.04011707
Lat Long Location
{"type":"Point","coordinates":[-96.728354,32.864273]}
Unique Key
1237825753
16-00586025
Service Request Number: 16-00586025 • Address: FIELDCREST DR & CHURCH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00586025
Address
FIELDCREST DR & CHURCH RD, DALLAS, TX 75238
City Council District
10
Department
Private CSR Application Mgr Group
Service Request Type
Park Ranger Program - PKR
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-11-23T15:37:40.000
Status
New
Created Date
2016-11-18T15:37:40.000
Update Date
2016-11-18T15:37:40.000
Closed Date
2016-11-18T15:37:40.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513286.39345806
Y Coordinate
7009985.61275225
Lat Long Location
{"type":"Point","coordinates":[-96.725122,32.886295]}
Unique Key
1237689718
16-00585596
Service Request Number: 16-00585596 • Address: 9706 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00585596
Address
9706 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-12-28T12:57:36.000
Status
Closed
Created Date
2016-11-18T12:57:36.000
Update Date
2016-11-23T14:51:27.000
Closed Date
2016-11-23T14:51:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514484.6796372
Y Coordinate
7004898.46267325
Lat Long Location
{"type":"Point","coordinates":[-96.721516,32.872338]}
Unique Key
1237659880
16-00584888
Service Request Number: 16-00584888 • Address: 7758 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00584888
Address
7758 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-01-05T09:12:07.000
Status
Closed
Created Date
2016-11-18T09:12:07.000
Update Date
2017-01-25T08:32:33.000
Closed Date
2017-01-25T08:32:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512240.02637603
Y Coordinate
7001911.56867258
Lat Long Location
{"type":"Point","coordinates":[-96.728244,32.864359]}
Unique Key
1237570570
16-00584863
Service Request Number: 16-00584863 • Address: 7758 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00584863
Address
7758 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-20T09:03:29.000
Status
Closed
Created Date
2016-11-18T09:03:29.000
Update Date
2017-01-25T08:25:07.000
Closed Date
2017-01-25T08:25:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512240.02690755
Y Coordinate
7001911.56930725
Lat Long Location
{"type":"Point","coordinates":[-96.728244,32.864359]}
Unique Key
1237568922
16-00584462
Service Request Number: 16-00584462 • Address: 9320 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00584462
Address
9320 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-30T17:52:04.000
Status
Closed
Created Date
2016-11-17T17:52:04.000
Update Date
2016-11-22T10:00:17.000
Closed Date
2016-11-22T10:00:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515391.52719489
Y Coordinate
7005635.52157978
Lat Long Location
{"type":"Point","coordinates":[-96.718579,32.874463]}
Unique Key
1237417256
16-00583778
Service Request Number: 16-00583778 • Address: 9706 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00583778
Address
9706 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-05T14:04:34.000
Status
Closed
Created Date
2016-11-17T14:04:34.000
Update Date
2016-11-18T12:59:54.000
Closed Date
2016-11-18T12:59:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514484.6796372
Y Coordinate
7004898.46267325
Lat Long Location
{"type":"Point","coordinates":[-96.721516,32.872338]}
Unique Key
1237357916
16-00583395
Service Request Number: 16-00583395 • Address: 9533 FIELDCREST CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00583395
Address
9533 FIELDCREST CT, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-11-22T11:13:03.000
Status
Closed
Created Date
2016-11-17T11:13:03.000
Update Date
2016-11-17T16:34:13.000
Closed Date
2016-11-17T16:34:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513449.19755803
Y Coordinate
7009433.77219706
Lat Long Location
{"type":"Point","coordinates":[-96.723852,32.884765]}
Unique Key
1237297341
16-00582787
Service Request Number: 16-00582787 • Address: 10150 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00582787
Address
10150 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-01-19T08:25:26.000
Status
Closed
Created Date
2016-11-17T08:25:26.000
Update Date
2016-11-17T08:27:17.000
Closed Date
2016-11-17T08:27:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Radio
X Coordinate
2517467.10842717
Y Coordinate
7002616.02278653
Lat Long Location
{"type":"Point","coordinates":[-96.711632,32.865903]}
Unique Key
1237251960
16-00582426
Service Request Number: 16-00582426 • Address: 9710 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00582426
Address
9710 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-03-30T19:00:18.000
Status
Closed
Created Date
2016-11-16T19:00:18.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-03-21T12:02:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514803.58236009
Y Coordinate
7004748.50381391
Lat Long Location
{"type":"Point","coordinates":[-96.720531,32.871866]}
Unique Key
1237136441
16-00582372
Service Request Number: 16-00582372 • Address: 9710 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00582372
Address
9710 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-17T17:32:16.000
Status
Closed
Created Date
2016-11-16T17:32:16.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2016-11-16T19:00:19.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514803.58285309
Y Coordinate
7004748.50376087
Lat Long Location
{"type":"Point","coordinates":[-96.720531,32.871866]}
Unique Key
1237099335
16-00582321
Service Request Number: 16-00582321 • Address: 9740 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00582321
Address
9740 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-29T16:57:09.000
Status
Closed
Created Date
2016-11-16T16:57:09.000
Update Date
2016-11-21T08:47:02.000
Closed Date
2016-11-21T08:47:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515107.50925914
Y Coordinate
7005058.46884351
Lat Long Location
{"type":"Point","coordinates":[-96.719455,32.872756]}
Unique Key
1237086592
16-00582316
Service Request Number: 16-00582316 • Address: 9740 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00582316
Address
9740 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-29T16:55:51.000
Status
Closed
Created Date
2016-11-16T16:55:51.000
Update Date
2016-11-21T08:19:47.000
Closed Date
2016-11-21T08:19:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515107.50925914
Y Coordinate
7005058.46884351
Lat Long Location
{"type":"Point","coordinates":[-96.719455,32.872756]}
Unique Key
1237086264
16-00581035
Service Request Number: 16-00581035 • Address: 10091 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00581035
Address
10091 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2016-12-02T10:07:29.000
Status
Closed
Created Date
2016-11-16T10:07:29.000
Update Date
2016-11-28T09:27:12.000
Closed Date
2016-11-28T09:27:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513300.05562043
Y Coordinate
7009535.74579592
Lat Long Location
{"type":"Point","coordinates":[-97.49659,32.671926]}
Unique Key
1236951147
16-00580139
Service Request Number: 16-00580139 • Address: 9407 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00580139
Address
9407 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-01-24T17:12:26.000
Status
Closed
Created Date
2016-11-15T17:12:26.000
Update Date
2016-11-28T14:33:46.000
Closed Date
2016-11-28T14:33:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2513787.18435814
Y Coordinate
7003572.2599626
Lat Long Location
{"type":"Point","coordinates":[-96.723772,32.868662]}
Unique Key
1236774612
16-00579577
Service Request Number: 16-00579577 • Address: 7500 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00579577
Address
7500 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-22T14:07:03.000
Status
Closed
Created Date
2016-11-15T14:07:03.000
Update Date
2017-02-21T11:09:25.000
Closed Date
2017-02-21T11:09:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512276.69280991
Y Coordinate
7000673.42010052
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1236692537
16-00579381
Service Request Number: 16-00579381 • Address: 7741 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00579381
Address
7741 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-12-01T12:39:53.000
Status
Closed
Created Date
2016-11-15T12:39:53.000
Update Date
2016-11-15T15:55:55.000
Closed Date
2016-11-15T15:55:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512124.41256473
Y Coordinate
7001941.89609983
Lat Long Location
{"type":"Point","coordinates":[-96.729004,32.864218]}
Unique Key
1236678515
16-00578342
Service Request Number: 16-00578342 • Address: AUDELIA RD & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00578342
Address
AUDELIA RD & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-30T19:06:24.000
Status
Closed
Created Date
2016-11-14T19:06:24.000
Update Date
2017-09-29T12:09:00.000
Closed Date
2016-11-17T14:57:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515578.59924096
Y Coordinate
7003949.58287592
Lat Long Location
{"type":"Point","coordinates":[-96.718004,32.869626]}
Unique Key
1236512303
16-00577987
Service Request Number: 16-00577987 • Address: 9515 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00577987
Address
9515 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-11-15T15:30:11.000
Status
Closed
Created Date
2016-11-14T15:30:11.000
Update Date
2016-11-15T09:19:52.000
Closed Date
2016-11-15T09:19:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514628.0264521
Y Coordinate
7003247.73336373
Lat Long Location
{"type":"Point","coordinates":[-96.720919,32.867834]}
Unique Key
1236434231
16-00577641
Service Request Number: 16-00577641 • Address: 9515 LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00577641
Address
9515 LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-11-15T13:18:14.000
Status
Closed
Created Date
2016-11-14T13:18:14.000
Update Date
2016-11-14T14:20:54.000
Closed Date
2016-11-14T14:20:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2514628.02631868
Y Coordinate
7003247.73422779
Lat Long Location
{"type":"Point","coordinates":[-96.720919,32.867834]}
Unique Key
1236410129
16-00577175
Service Request Number: 16-00577175 • Address: 9425 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00577175
Address
9425 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-23T10:08:42.000
Status
Closed
Created Date
2016-11-14T10:08:42.000
Update Date
2016-11-16T09:18:49.000
Closed Date
2016-11-16T09:18:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512379.26088985
Y Coordinate
7005527.37950683
Lat Long Location
{"type":"Point","coordinates":[-96.728145,32.874166]}
Unique Key
1236376948
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