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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
16-00542239
Service Request Number: 16-00542239 • Address: 7901 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00542239
Address
7901 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-07T14:08:39.000
Status
Closed
Created Date
2016-10-24T14:08:39.000
Update Date
2016-10-26T16:28:20.000
Closed Date
2016-10-26T16:28:20.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1232786692
16-00542199
Service Request Number: 16-00542199 • Address: 9600 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00542199
Address
9600 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Status Inquiry - STS
Ert Estimated Response Time
4
Overall Service Request Due Date
2016-11-11T13:59:38.000
Status
Closed
Created Date
2016-10-24T13:59:38.000
Update Date
2017-09-29T12:00:45.000
Closed Date
2016-10-27T07:56:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514263.07144723
Y Coordinate
7005640.2330807
Lat Long Location
{"type":"Point","coordinates":[-96.722198,32.874249]}
Unique Key
1232784153
16-00542160
Service Request Number: 16-00542160 • Address: 9647 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00542160
Address
9647 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-02T13:45:47.000
Status
Closed
Created Date
2016-10-24T13:45:47.000
Update Date
2016-10-26T09:43:57.000
Closed Date
2016-10-26T09:43:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513886.83602477
Y Coordinate
7006034.58160603
Lat Long Location
{"type":"Point","coordinates":[-96.723308,32.875411]}
Unique Key
1232781374
16-00541751
Service Request Number: 16-00541751 • Address: 9310 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00541751
Address
9310 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-12-29T11:22:14.000
Status
Closed
Created Date
2016-10-24T11:22:14.000
Update Date
2016-11-11T16:29:44.000
Closed Date
2016-11-11T16:29:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2512308.22201555
Y Coordinate
7005848.82964281
Lat Long Location
{"type":"Point","coordinates":[-96.728601,32.875062]}
Unique Key
1232754437
16-00541737
Service Request Number: 16-00541737 • Address: 9607 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00541737
Address
9607 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-02T11:19:15.000
Status
Closed
Created Date
2016-10-24T11:19:15.000
Update Date
2016-10-26T09:34:38.000
Closed Date
2016-10-26T09:34:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515014.89732384
Y Coordinate
7004452.02836145
Lat Long Location
{"type":"Point","coordinates":[-96.719686,32.870827]}
Unique Key
1232753395
16-00541634
Service Request Number: 16-00541634 • Address: WHITE ROCK TRL & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00541634
Address
WHITE ROCK TRL & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-07T10:49:04.000
Status
Closed
Created Date
2016-10-24T10:49:04.000
Update Date
2016-10-25T06:53:45.000
Closed Date
2016-10-25T06:53:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513701.51731884
Y Coordinate
7002225.14202601
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1232747014
16-00541456
Service Request Number: 16-00541456 • Address: 9727 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00541456
Address
9727 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-02T10:05:53.000
Status
Closed
Created Date
2016-10-24T10:05:53.000
Update Date
2016-10-26T09:36:05.000
Closed Date
2016-10-26T09:36:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514927.77849061
Y Coordinate
7004952.40626821
Lat Long Location
{"type":"Point","coordinates":[-96.720019,32.872353]}
Unique Key
1232735823
16-00541365
Service Request Number: 16-00541365 • Address: 9739 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00541365
Address
9739 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-02T09:40:16.000
Status
Closed
Created Date
2016-10-24T09:40:16.000
Update Date
2016-10-26T09:33:36.000
Closed Date
2016-10-26T09:33:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515135.60049819
Y Coordinate
7004716.93782105
Lat Long Location
{"type":"Point","coordinates":[-96.718892,32.872023]}
Unique Key
1232729353
16-00538857
Service Request Number: 16-00538857 • Address: 9733 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538857
Address
9733 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T14:14:01.000
Status
Closed
Created Date
2016-10-21T14:14:01.000
Update Date
2016-10-25T11:52:50.000
Closed Date
2016-10-25T11:52:51.000
Priority
Standard
Method Received Description
Web
X Coordinate
2515241.20653372
Y Coordinate
7002318.17769278
Lat Long Location
{"type":"Point","coordinates":[-96.71912,32.865104]}
Unique Key
1232547956
16-00538830
Service Request Number: 16-00538830 • Address: 9755 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538830
Address
9755 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T14:01:16.000
Status
Closed
Created Date
2016-10-21T14:01:16.000
Update Date
2016-10-25T09:28:19.000
Closed Date
2016-10-25T09:28:19.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515288.3620626
Y Coordinate
7005162.96732633
Lat Long Location
{"type":"Point","coordinates":[-96.718755,32.872912]}
Unique Key
1232546004
16-00538772
Service Request Number: 16-00538772 • Address: 9610 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538772
Address
9610 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T13:36:58.000
Status
Closed
Created Date
2016-10-21T13:36:58.000
Update Date
2016-10-25T09:24:53.000
Closed Date
2016-10-25T09:24:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514901.00275247
Y Coordinate
7002478.31065751
Lat Long Location
{"type":"Point","coordinates":[-96.720135,32.865807]}
Unique Key
1232542296
16-00538730
Service Request Number: 16-00538730 • Address: 9454 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538730
Address
9454 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-03-06T13:14:58.000
Status
Closed
Created Date
2016-10-21T13:14:58.000
Update Date
2016-11-01T06:48:13.000
Closed Date
2016-11-01T06:48:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2512716.60325938
Y Coordinate
7005358.57818325
Lat Long Location
{"type":"Point","coordinates":[-96.727033,32.873865]}
Unique Key
1232539389
16-00538390
Service Request Number: 16-00538390 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538390
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-10-26T10:52:17.000
Status
Closed
Created Date
2016-10-21T10:52:17.000
Update Date
2016-10-24T10:07:16.000
Closed Date
2016-10-24T10:07:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513453.64578751
Y Coordinate
7001997.39347175
Lat Long Location
{"type":"Point","coordinates":[-96.724728,32.864506]}
Unique Key
1232514397
16-00538256
Service Request Number: 16-00538256 • Address: 9726 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00538256
Address
9726 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T10:09:47.000
Status
Closed
Created Date
2016-10-21T10:09:47.000
Update Date
2016-10-25T09:29:16.000
Closed Date
2016-10-25T09:29:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514955.68470348
Y Coordinate
7004923.74786891
Lat Long Location
{"type":"Point","coordinates":[-96.720019,32.872353]}
Unique Key
1232505387
16-00538122
Service Request Number: 16-00538122 • Address: WHITE ROCK TRL & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
16-00538122
Address
WHITE ROCK TRL & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-04T09:20:07.000
Status
Closed
Created Date
2016-10-21T09:20:07.000
Update Date
2016-10-24T10:50:59.000
Closed Date
2016-10-24T10:50:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513701.51731884
Y Coordinate
7002225.14202601
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1232495038
16-00537229
Service Request Number: 16-00537229 • Address: 9357 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00537229
Address
9357 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-03-03T15:04:29.000
Status
Closed
Created Date
2016-10-20T15:04:29.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-03-03T06:22:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2512848.35175944
Y Coordinate
7005019.5652729
Lat Long Location
{"type":"Point","coordinates":[-96.726237,32.873132]}
Unique Key
1232428332
16-00533863
Service Request Number: 16-00533863 • Address: 9738 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00533863
Address
9738 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T19:47:44.000
Status
Closed
Created Date
2016-10-18T19:47:44.000
Update Date
2016-10-21T16:07:34.000
Closed Date
2016-10-21T16:07:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514760.58688708
Y Coordinate
7005174.80463868
Lat Long Location
{"type":"Point","coordinates":[-96.720493,32.87317]}
Unique Key
1232194806
16-00533857
Service Request Number: 16-00533857 • Address: 9738 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00533857
Address
9738 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-22T19:37:56.000
Status
Closed
Created Date
2016-10-18T19:37:56.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-10-18T19:37:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514760.58734439
Y Coordinate
7005174.80484336
Lat Long Location
{"type":"Point","coordinates":[-96.720515,32.873152]}
Unique Key
1232194413
16-00532708
Service Request Number: 16-00532708 • Address: 9328 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00532708
Address
9328 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-11-01T11:26:04.000
Status
Closed
Created Date
2016-10-18T11:26:04.000
Update Date
2016-10-21T16:11:36.000
Closed Date
2016-10-21T16:11:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514053.37279045
Y Coordinate
7005110.01582652
Lat Long Location
{"type":"Point","coordinates":[-96.722875,32.872925]}
Unique Key
1232114775
16-00531509
Service Request Number: 16-00531509 • Address: 9828 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00531509
Address
9828 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-24T17:22:54.000
Status
Closed
Created Date
2016-10-17T17:22:54.000
Update Date
2016-10-19T08:45:32.000
Closed Date
2016-10-19T08:45:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2516057.34520462
Y Coordinate
7003605.80412493
Lat Long Location
{"type":"Point","coordinates":[-96.716561,32.868696]}
Unique Key
1232036103
16-00529423
Service Request Number: 16-00529423 • Address: 9813 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00529423
Address
9813 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-30T17:06:19.000
Status
Duplicate (closed)
Created Date
2016-10-16T17:06:19.000
Update Date
2016-10-25T16:11:51.000
Closed Date
2016-10-25T16:11:52.000
Priority
Standard
Method Received Description
Web
X Coordinate
2515712.66237143
Y Coordinate
7002666.21038027
Lat Long Location
{"type":"Point","coordinates":[-96.717293,32.866016]}
Unique Key
1231893927
16-00529422
Service Request Number: 16-00529422 • Address: 9816 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00529422
Address
9816 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-30T17:04:30.000
Status
Closed
Created Date
2016-10-16T17:04:30.000
Update Date
2016-11-01T14:35:53.000
Closed Date
2016-11-01T14:35:53.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Web
X Coordinate
2515846.85704115
Y Coordinate
7002952.1435443
Lat Long Location
{"type":"Point","coordinates":[-96.717203,32.866918]}
Unique Key
1231893853
16-00529420
Service Request Number: 16-00529420 • Address: 9819 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00529420
Address
9819 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-30T17:02:10.000
Status
Closed
Created Date
2016-10-16T17:02:10.000
Update Date
2016-10-25T16:11:52.000
Closed Date
2016-10-25T16:11:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515739.37063482
Y Coordinate
7002666.60002524
Lat Long Location
{"type":"Point","coordinates":[-96.716964,32.866015]}
Unique Key
1231893729
16-00529063
Service Request Number: 16-00529063 • Address: 9619 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00529063
Address
9619 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-26T19:55:39.000
Status
Closed
Created Date
2016-10-15T19:55:39.000
Update Date
2016-10-18T16:28:10.000
Closed Date
2016-10-18T16:28:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512958.77111623
Y Coordinate
7006868.25846028
Lat Long Location
{"type":"Point","coordinates":[-96.726295,32.877807]}
Unique Key
1231866298
16-00528377
Service Request Number: 16-00528377 • Address: 9763 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00528377
Address
9763 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-11-23T18:21:36.000
Status
Closed
Created Date
2016-10-14T18:21:36.000
Update Date
2016-10-31T10:37:56.000
Closed Date
2016-10-31T10:37:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514937.48591529
Y Coordinate
7005369.69105878
Lat Long Location
{"type":"Point","coordinates":[-96.719449,32.873683]}
Unique Key
1231816517
16-00528277
Service Request Number: 16-00528277 • Address: 9744 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00528277
Address
9744 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-25T16:29:47.000
Status
Closed
Created Date
2016-10-14T16:29:47.000
Update Date
2016-10-18T15:53:26.000
Closed Date
2016-10-18T15:53:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515156.88867222
Y Coordinate
7005085.66243376
Lat Long Location
{"type":"Point","coordinates":[-96.719225,32.872849]}
Unique Key
1231807870
16-00528253
Service Request Number: 16-00528253 • Address: 9514 LANSHIRE DR, DALLAS, TX 75238-3412 • City Council District: 10
Service Request Number
16-00528253
Address
9514 LANSHIRE DR, DALLAS, TX 75238-3412
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-10-19T16:23:19.000
Status
Closed
Created Date
2016-10-14T16:23:19.000
Update Date
2016-10-17T16:36:24.000
Closed Date
2016-10-17T16:36:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514657.25585582
Y Coordinate
7003220.42792525
Lat Long Location
{"type":"Point","coordinates":[-96.72086,32.867886]}
Unique Key
1231805330
16-00527889
Service Request Number: 16-00527889 • Address: 9245 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00527889
Address
9245 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-18T14:13:27.000
Status
Closed
Created Date
2016-10-14T14:13:27.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-10-14T14:13:27.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513325.01691549
Y Coordinate
7004465.068752
Lat Long Location
{"type":"Point","coordinates":[-96.725305,32.871049]}
Unique Key
1231777622
16-00527655
Service Request Number: 16-00527655 • Address: 9431 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00527655
Address
9431 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-18T12:44:20.000
Status
Closed
Created Date
2016-10-14T12:44:20.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-10-14T12:44:20.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513773.01371923
Y Coordinate
7004067.77291437
Lat Long Location
{"type":"Point","coordinates":[-96.723714,32.870047]}
Unique Key
1231761709
16-00527331
Service Request Number: 16-00527331 • Address: 9514 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00527331
Address
9514 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-25T10:58:22.000
Status
Closed
Created Date
2016-10-14T10:58:22.000
Update Date
2016-10-18T14:14:48.000
Closed Date
2016-10-18T14:14:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514610.31371012
Y Coordinate
7006128.92979075
Lat Long Location
{"type":"Point","coordinates":[-96.721281,32.875783]}
Unique Key
1231739793
16-00526823
Service Request Number: 16-00526823 • Address: 9251 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00526823
Address
9251 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-18T08:46:36.000
Status
Closed
Created Date
2016-10-14T08:46:36.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-10-14T08:46:36.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513379.03958134
Y Coordinate
7004412.57103073
Lat Long Location
{"type":"Point","coordinates":[-96.72516,32.87092]}
Unique Key
1231706119
16-00526615
Service Request Number: 16-00526615 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00526615
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-10-19T06:17:46.000
Status
Closed
Created Date
2016-10-14T06:17:46.000
Update Date
2016-10-18T13:46:27.000
Closed Date
2016-10-18T13:46:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513453.64578751
Y Coordinate
7001997.39347175
Lat Long Location
{"type":"Point","coordinates":[-96.724728,32.864506]}
Unique Key
1231691661
16-00526548
Service Request Number: 16-00526548 • Address: 9326 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00526548
Address
9326 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-24T22:16:21.000
Status
Closed
Created Date
2016-10-13T22:16:21.000
Update Date
2016-10-18T13:57:38.000
Closed Date
2016-10-18T13:57:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515391.35559974
Y Coordinate
7005647.0817679
Lat Long Location
{"type":"Point","coordinates":[-96.718578,32.874648]}
Unique Key
1231685475
16-00526422
Service Request Number: 16-00526422 • Address: 9804 BUXHILL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00526422
Address
9804 BUXHILL DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-12-19T17:41:00.000
Status
Closed
Created Date
2016-10-13T17:41:00.000
Update Date
2016-10-20T16:58:14.000
Closed Date
2016-10-20T16:58:14.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515698.36180558
Y Coordinate
7003276.28247892
Lat Long Location
{"type":"Point","coordinates":[-96.717622,32.867811]}
Unique Key
1231676028
16-00526109
Service Request Number: 16-00526109 • Address: 9271 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00526109
Address
9271 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-11-17T15:39:11.000
Status
Closed
Created Date
2016-10-13T15:39:11.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2016-10-13T15:39:11.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513564.00003109
Y Coordinate
7004246.25739452
Lat Long Location
{"type":"Point","coordinates":[-96.724382,32.870335]}
Unique Key
1231649387
16-00525647
Service Request Number: 16-00525647 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00525647
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-27T12:19:51.000
Status
Closed
Created Date
2016-10-13T12:19:51.000
Update Date
2016-12-18T08:41:21.000
Closed Date
2016-12-18T08:41:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1231616759
16-00525346
Service Request Number: 16-00525346 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00525346
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-24T10:09:42.000
Status
Closed
Created Date
2016-10-13T10:09:42.000
Update Date
2016-10-14T15:36:52.000
Closed Date
2016-10-14T15:36:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721051,32.866342]}
Unique Key
1231595128
16-00525342
Service Request Number: 16-00525342 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00525342
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-24T10:08:21.000
Status
Closed
Created Date
2016-10-13T10:08:21.000
Update Date
2016-10-14T15:25:28.000
Closed Date
2016-10-14T15:25:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721051,32.866342]}
Unique Key
1231594860
16-00525166
Service Request Number: 16-00525166 • Address: 8034 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00525166
Address
8034 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-02-24T09:10:02.000
Status
Duplicate (closed)
Created Date
2016-10-13T09:10:02.000
Update Date
2017-03-02T09:51:38.000
Closed Date
2017-03-02T09:51:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725924,32.868606]}
Unique Key
1231583221
16-00523089
Service Request Number: 16-00523089 • Address: 7710 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00523089
Address
7710 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-12-16T10:13:29.000
Status
Closed
Created Date
2016-10-12T10:13:29.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2016-10-18T16:28:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511473.07033288
Y Coordinate
7002443.02229669
Lat Long Location
{"type":"Point","coordinates":[-96.731504,32.865507]}
Unique Key
1231445936
16-00522682
Service Request Number: 16-00522682 • Address: 9432 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00522682
Address
9432 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-04-06T08:26:19.000
Status
Closed
Created Date
2016-10-12T08:26:19.000
Update Date
2017-03-02T10:21:07.000
Closed Date
2017-03-02T10:21:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512451.48738347
Y Coordinate
7005541.87104397
Lat Long Location
{"type":"Point","coordinates":[-96.727844,32.874401]}
Unique Key
1231418634
16-00522389
Service Request Number: 16-00522389 • Address: 9474 HIGHEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
16-00522389
Address
9474 HIGHEDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-25T19:58:20.000
Status
Closed
Created Date
2016-10-11T19:58:20.000
Update Date
2016-10-12T08:28:25.000
Closed Date
2016-10-12T08:28:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512686.16403494
Y Coordinate
7005765.76887716
Lat Long Location
{"type":"Point","coordinates":[-96.727334,32.874799]}
Unique Key
1231395590
16-00519904
Service Request Number: 16-00519904 • Address: 9738 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00519904
Address
9738 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-10-25T06:24:31.000
Status
Closed
Created Date
2016-10-11T06:24:31.000
Update Date
2017-07-12T21:32:55.000
Closed Date
2017-07-12T21:32:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514943.33250541
Y Coordinate
7006786.84803179
Lat Long Location
{"type":"Point","coordinates":[-96.720141,32.877495]}
Unique Key
1231241262
16-00519901
Service Request Number: 16-00519901 • Address: 9643 ROCKPOINT CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00519901
Address
9643 ROCKPOINT CT, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-10-25T06:21:20.000
Status
Closed
Created Date
2016-10-11T06:21:20.000
Update Date
2017-07-12T21:33:47.000
Closed Date
2017-07-12T21:33:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514995.7149072
Y Coordinate
7006940.19154643
Lat Long Location
{"type":"Point","coordinates":[-96.719803,32.87766]}
Unique Key
1231241094
16-00519897
Service Request Number: 16-00519897 • Address: 9406 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00519897
Address
9406 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-10-25T06:13:35.000
Status
Closed
Created Date
2016-10-11T06:13:35.000
Update Date
2017-07-12T21:34:35.000
Closed Date
2017-07-12T21:34:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512283.46829709
Y Coordinate
7005419.61924873
Lat Long Location
{"type":"Point","coordinates":[-96.728684,32.873835]}
Unique Key
1231240820
16-00519896
Service Request Number: 16-00519896 • Address: 9567 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00519896
Address
9567 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-10-25T06:05:45.000
Status
Closed
Created Date
2016-10-11T06:05:45.000
Update Date
2017-07-12T21:35:26.000
Closed Date
2017-07-12T21:35:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513493.17518769
Y Coordinate
7006597.1575015
Lat Long Location
{"type":"Point","coordinates":[-96.724833,32.876762]}
Unique Key
1231240714
16-00519893
Service Request Number: 16-00519893 • Address: 9320 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00519893
Address
9320 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-10-25T05:44:34.000
Status
Closed
Created Date
2016-10-11T05:44:34.000
Update Date
2017-07-12T21:36:26.000
Closed Date
2017-07-12T21:36:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512399.9212946
Y Coordinate
7005932.61755381
Lat Long Location
{"type":"Point","coordinates":[-96.728229,32.875312]}
Unique Key
1231240410
16-00518837
Service Request Number: 16-00518837 • Address: 9411 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00518837
Address
9411 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-12-14T14:11:48.000
Status
Closed
Created Date
2016-10-10T14:11:48.000
Update Date
2016-10-26T16:15:43.000
Closed Date
2016-10-26T16:15:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514368.43686692
Y Coordinate
7002969.58252262
Lat Long Location
{"type":"Point","coordinates":[-96.721837,32.867024]}
Unique Key
1231171700
16-00518603
Service Request Number: 16-00518603 • Address: 7710 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00518603
Address
7710 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-02-21T13:04:17.000
Status
Closed
Created Date
2016-10-10T13:04:17.000
Update Date
2016-10-27T13:42:20.000
Closed Date
2016-10-27T13:42:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511473.07033288
Y Coordinate
7002443.02229669
Lat Long Location
{"type":"Point","coordinates":[-96.731504,32.865507]}
Unique Key
1231157650
16-00518425
Service Request Number: 16-00518425 • Address: 9309 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00518425
Address
9309 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-19T12:00:55.000
Status
Closed
Created Date
2016-10-10T12:00:55.000
Update Date
2016-10-11T14:28:19.000
Closed Date
2016-10-11T14:28:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513798.7122207
Y Coordinate
7004971.40460335
Lat Long Location
{"type":"Point","coordinates":[-96.723618,32.872305]}
Unique Key
1231147088
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