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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00308915
Service Request Number: 18-00308915 • Address: DEER TRAIL DR & WHITE ROCK TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00308915
Address
DEER TRAIL DR & WHITE ROCK TRL, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-10T08:18:16.000
Status
Closed
Created Date
2018-06-23T08:18:16.000
Update Date
2018-06-29T15:11:25.000
Closed Date
2018-06-29T15:11:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512669.17630226
Y Coordinate
7003509.77832669
Lat Long Location
{"type":"Point","coordinates":[-96.727492,32.868532]}
Unique Key
1334279153
18-00307851
Service Request Number: 18-00307851 • Address: NIMROD TRL & BARGIAMES LN, DALLAS, TX • City Council District: 10
Service Request Number
18-00307851
Address
NIMROD TRL & BARGIAMES LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-09T13:21:14.000
Status
Closed
Created Date
2018-06-22T13:21:14.000
Update Date
2018-07-06T15:58:15.000
Closed Date
2018-07-06T15:58:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512594.06314407
Y Coordinate
7002729.00718417
Lat Long Location
{"type":"Point","coordinates":[-96.727788,32.866397]}
Unique Key
1334188863
18-00307845
Service Request Number: 18-00307845 • Address: 7901 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00307845
Address
7901 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-08-27T13:18:44.000
Status
Closed
Created Date
2018-06-22T13:18:44.000
Update Date
2018-07-05T14:21:53.000
Closed Date
2018-07-05T14:21:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512589.84383738
Y Coordinate
7002754.30955618
Lat Long Location
{"type":"Point","coordinates":[-96.727723,32.866457]}
Unique Key
1334188232
18-00307153
Service Request Number: 18-00307153 • Address: 9314 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00307153
Address
9314 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-27T09:35:32.000
Status
Closed
Created Date
2018-06-22T09:35:32.000
Update Date
2018-06-22T13:18:08.000
Closed Date
2018-06-22T13:18:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2515391.69808637
Y Coordinate
7005623.96068128
Lat Long Location
{"type":"Point","coordinates":[-96.718579,32.874275]}
Unique Key
1334132767
18-00306970
Service Request Number: 18-00306970 • Address: 9958 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00306970
Address
9958 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-03T08:53:08.000
Status
Closed
Created Date
2018-06-22T08:53:08.000
Update Date
2018-06-29T17:10:13.000
Closed Date
2018-06-26T12:51:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516859.04039125
Y Coordinate
7005321.11837406
Lat Long Location
{"type":"Point","coordinates":[-96.712901,32.873435]}
Unique Key
1334119290
18-00305882
Service Request Number: 18-00305882 • Address: 9307 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00305882
Address
9307 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-08-24T15:14:53.000
Status
Closed
Created Date
2018-06-21T15:14:53.000
Update Date
2018-07-03T08:49:30.000
Closed Date
2018-07-03T08:48:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512248.60364624
Y Coordinate
7005861.7065322
Lat Long Location
{"type":"Point","coordinates":[-96.728574,32.875079]}
Unique Key
1333990647
18-00305724
Service Request Number: 18-00305724 • Address: 9610 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00305724
Address
9610 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-22T14:35:00.000
Status
Closed
Created Date
2018-06-21T14:35:00.000
Update Date
2018-06-22T12:26:00.000
Closed Date
2018-06-22T12:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514872.17143338
Y Coordinate
7003450.48062849
Lat Long Location
{"type":"Point","coordinates":[-96.720331,32.868355]}
Unique Key
1333981041
18-00304995
Service Request Number: 18-00304995 • Address: 9635 BROKEN BOW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00304995
Address
9635 BROKEN BOW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-02T10:59:18.000
Status
Closed
Created Date
2018-06-21T10:59:18.000
Update Date
2018-06-26T08:50:41.000
Closed Date
2018-06-26T08:50:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513947.7366845
Y Coordinate
7005899.72375487
Lat Long Location
{"type":"Point","coordinates":[-96.723186,32.875145]}
Unique Key
1333935705
18-00304765
Service Request Number: 18-00304765 • Address: 9839 FITZROY DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00304765
Address
9839 FITZROY DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-20T09:54:10.000
Status
Closed
Created Date
2018-06-21T09:54:10.000
Update Date
2018-06-26T09:32:23.000
Closed Date
2018-06-26T09:32:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515828.3990763
Y Coordinate
7002667.8998557
Lat Long Location
{"type":"Point","coordinates":[-96.716654,32.866015]}
Unique Key
1333919335
18-00304589
Service Request Number: 18-00304589 • Address: 7741 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00304589
Address
7741 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-24T09:03:16.000
Status
Closed
Created Date
2018-06-21T09:03:16.000
Update Date
2018-06-21T10:04:06.000
Closed Date
2018-06-21T10:04:06.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512124.41256473
Y Coordinate
7001941.89609983
Lat Long Location
{"type":"Point","coordinates":[-96.729004,32.864218]}
Unique Key
1333906133
18-00304581
Service Request Number: 18-00304581 • Address: 7741 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00304581
Address
7741 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-08-03T09:01:22.000
Status
Closed
Created Date
2018-06-21T09:01:22.000
Update Date
2018-06-22T08:03:51.000
Closed Date
2018-06-22T08:03:50.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2512124.41223342
Y Coordinate
7001941.89582752
Lat Long Location
{"type":"Point","coordinates":[-96.729004,32.864218]}
Unique Key
1333905517
18-00302256
Service Request Number: 18-00302256 • Address: 9042 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00302256
Address
9042 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-02T09:01:59.000
Status
Closed
Created Date
2018-06-20T09:01:59.000
Update Date
2018-06-29T10:58:26.000
Closed Date
2018-06-29T10:58:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513238.93716315
Y Coordinate
7001730.00374848
Lat Long Location
{"type":"Point","coordinates":[-96.726564,32.863001]}
Unique Key
1333742215
18-00302077
Service Request Number: 18-00302077 • Address: 9343 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00302077
Address
9343 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-27T08:04:57.000
Status
Closed
Created Date
2018-06-20T08:04:57.000
Update Date
2018-06-26T13:45:42.000
Closed Date
2018-06-26T13:45:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512817.14463392
Y Coordinate
7004939.74887422
Lat Long Location
{"type":"Point","coordinates":[-96.726681,32.872751]}
Unique Key
1333729541
18-00301692
Service Request Number: 18-00301692 • Address: 9216 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00301692
Address
9216 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-26T18:16:35.000
Status
Closed
Created Date
2018-06-19T18:16:35.000
Update Date
2018-06-20T10:07:59.000
Closed Date
2018-06-20T10:07:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511994.27985211
Y Coordinate
7005584.72780357
Lat Long Location
{"type":"Point","coordinates":[-96.729583,32.874507]}
Unique Key
1333656575
18-00301540
Service Request Number: 18-00301540 • Address: 9805 FITZROY DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00301540
Address
9805 FITZROY DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-25T16:46:06.000
Status
Closed
Created Date
2018-06-19T16:46:06.000
Update Date
2018-06-20T11:26:49.000
Closed Date
2018-06-20T11:26:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515677.05241398
Y Coordinate
7002665.69139473
Lat Long Location
{"type":"Point","coordinates":[-96.717618,32.866017]}
Unique Key
1333640078
18-00300682
Service Request Number: 18-00300682 • Address: 9618 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00300682
Address
9618 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-26T12:51:34.000
Status
Closed
Created Date
2018-06-19T12:51:34.000
Update Date
2018-06-25T11:25:52.000
Closed Date
2018-06-25T11:25:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514111.1218704
Y Coordinate
7005792.56583135
Lat Long Location
{"type":"Point","coordinates":[-96.722654,32.874662]}
Unique Key
1333567687
18-00300505
Service Request Number: 18-00300505 • Address: 9689 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00300505
Address
9689 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-26T11:56:26.000
Status
Closed
Created Date
2018-06-19T11:56:26.000
Update Date
2018-06-25T11:31:32.000
Closed Date
2018-06-25T11:31:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514216.52913497
Y Coordinate
7006353.57338861
Lat Long Location
{"type":"Point","coordinates":[-96.722176,32.876277]}
Unique Key
1333552067
18-00299877
Service Request Number: 18-00299877 • Address: 9831 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00299877
Address
9831 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-18T09:38:10.000
Status
Closed
Created Date
2018-06-19T09:38:10.000
Update Date
2018-06-28T08:20:48.000
Closed Date
2018-06-28T08:20:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2515792.78809693
Y Coordinate
7002667.38021782
Lat Long Location
{"type":"Point","coordinates":[-96.716303,32.866106]}
Unique Key
1333502120
18-00299233
Service Request Number: 18-00299233 • Address: 9738 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00299233
Address
9738 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-20T05:45:29.000
Status
Closed
Created Date
2018-06-19T05:45:29.000
Update Date
2018-06-19T08:59:48.000
Closed Date
2018-06-19T08:59:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515334.97362201
Y Coordinate
7003909.10173727
Lat Long Location
{"type":"Point","coordinates":[-96.718243,32.869629]}
Unique Key
1333451117
18-00298778
Service Request Number: 18-00298778 • Address: 10051 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00298778
Address
10051 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-07T16:29:30.000
Status
Closed
Created Date
2018-06-18T16:29:30.000
Update Date
2018-08-03T15:52:31.000
Closed Date
2018-08-03T15:52:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516946.00288142
Y Coordinate
7002601.01347232
Lat Long Location
{"type":"Point","coordinates":[-96.71324,32.865902]}
Unique Key
1333413482
18-00297124
Service Request Number: 18-00297124 • Address: 9431 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00297124
Address
9431 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-07-24T09:00:34.000
Status
Closed
Created Date
2018-06-18T09:00:34.000
Update Date
2018-06-21T12:13:01.000
Closed Date
2018-06-21T12:13:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513773.01371923
Y Coordinate
7004067.77291437
Lat Long Location
{"type":"Point","coordinates":[-96.723714,32.870047]}
Unique Key
1333301077
18-00296622
Service Request Number: 18-00296622 • Address: 10021 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00296622
Address
10021 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-17T14:35:51.000
Status
Closed
Created Date
2018-06-17T14:35:51.000
Update Date
2018-06-28T08:05:14.000
Closed Date
2018-06-28T08:05:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2517099.5220288
Y Coordinate
7003632.510205
Lat Long Location
{"type":"Point","coordinates":[-96.712364,32.868576]}
Unique Key
1333231452
18-00295967
Service Request Number: 18-00295967 • Address: 9635 BROKEN BOW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00295967
Address
9635 BROKEN BOW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-27T14:25:29.000
Status
Closed
Created Date
2018-06-16T14:25:29.000
Update Date
2018-06-20T12:02:39.000
Closed Date
2018-06-20T12:02:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513947.7366845
Y Coordinate
7005899.72375487
Lat Long Location
{"type":"Point","coordinates":[-96.723186,32.875145]}
Unique Key
1333113161
18-00295760
Service Request Number: 18-00295760 • Address: 7919 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00295760
Address
7919 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-08-21T10:52:10.000
Status
Closed
Created Date
2018-06-16T10:52:10.000
Update Date
2018-07-26T09:57:25.000
Closed Date
2018-07-26T09:57:25.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513168.39594086
Y Coordinate
7002455.70320507
Lat Long Location
{"type":"Point","coordinates":[-96.725802,32.865676]}
Unique Key
1333096396
18-00295745
Service Request Number: 18-00295745 • Address: 9427 DARTCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00295745
Address
9427 DARTCREST DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-25T10:35:47.000
Status
Closed
Created Date
2018-06-16T10:35:47.000
Update Date
2018-06-18T15:16:55.000
Closed Date
2018-06-18T15:16:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512472.55279584
Y Coordinate
7007072.15835922
Lat Long Location
{"type":"Point","coordinates":[-96.727674,32.878278]}
Unique Key
1333095233
18-00294285
Service Request Number: 18-00294285 • Address: 7901 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00294285
Address
7901 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-20T13:19:30.000
Status
Closed
Created Date
2018-06-15T13:19:30.000
Update Date
2018-06-18T09:17:11.000
Closed Date
2018-06-18T09:17:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512361.14232277
Y Coordinate
7002972.16855211
Lat Long Location
{"type":"Point","coordinates":[-96.728201,32.867447]}
Unique Key
1332983016
18-00293951
Service Request Number: 18-00293951 • Address: 9506 FIELDCREST CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293951
Address
9506 FIELDCREST CT, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-22T11:45:41.000
Status
Closed
Created Date
2018-06-15T11:45:41.000
Update Date
2018-06-18T13:37:31.000
Closed Date
2018-06-18T13:37:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513362.92753294
Y Coordinate
7009386.83620151
Lat Long Location
{"type":"Point","coordinates":[-96.724805,32.884718]}
Unique Key
1332962356
18-00293922
Service Request Number: 18-00293922 • Address: 7912 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293922
Address
7912 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-20T11:39:44.000
Status
Closed
Created Date
2018-06-15T11:39:44.000
Update Date
2018-06-18T09:16:22.000
Closed Date
2018-06-18T09:16:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512660.72811317
Y Coordinate
7002773.63870416
Lat Long Location
{"type":"Point","coordinates":[-96.727415,32.866752]}
Unique Key
1332960685
18-00293772
Service Request Number: 18-00293772 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293772
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-20T11:04:45.000
Status
Closed
Created Date
2018-06-15T11:04:45.000
Update Date
2018-06-18T13:11:03.000
Closed Date
2018-06-18T13:11:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721086,32.866311]}
Unique Key
1332951043
18-00293729
Service Request Number: 18-00293729 • Address: 10215 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293729
Address
10215 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-06-29T10:53:55.000
Status
Closed
Created Date
2018-06-15T10:53:55.000
Update Date
2018-06-19T10:24:05.000
Closed Date
2018-06-19T10:24:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517909.15732486
Y Coordinate
7003520.98136365
Lat Long Location
{"type":"Point","coordinates":[-96.71,32.868271]}
Unique Key
1332948110
18-00293022
Service Request Number: 18-00293022 • Address: 9216 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293022
Address
9216 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-26T07:56:39.000
Status
Closed
Created Date
2018-06-15T07:56:39.000
Update Date
2018-06-19T18:16:35.000
Closed Date
2018-06-19T18:16:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2512010.3761589
Y Coordinate
7005692.45205457
Lat Long Location
{"type":"Point","coordinates":[-96.729583,32.874507]}
Unique Key
1332901727
18-00293003
Service Request Number: 18-00293003 • Address: 7804 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00293003
Address
7804 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-20T07:47:13.000
Status
Closed
Created Date
2018-06-15T07:47:13.000
Update Date
2018-06-18T11:16:45.000
Closed Date
2018-06-18T11:16:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512627.1549302
Y Coordinate
7001675.34945285
Lat Long Location
{"type":"Point","coordinates":[-96.727881,32.863463]}
Unique Key
1332900173
18-00292970
Service Request Number: 18-00292970 • Address: 9631 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00292970
Address
9631 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-20T07:17:35.000
Status
Closed
Created Date
2018-06-15T07:17:35.000
Update Date
2018-06-15T15:31:28.000
Closed Date
2018-06-15T15:31:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514939.63353221
Y Coordinate
7002577.63305019
Lat Long Location
{"type":"Point","coordinates":[-96.71952,32.866338]}
Unique Key
1332897140
18-00292588
Service Request Number: 18-00292588 • Address: 10209 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00292588
Address
10209 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-22T17:17:05.000
Status
Closed
Created Date
2018-06-14T17:17:05.000
Update Date
2018-06-15T07:46:58.000
Closed Date
2018-06-15T07:46:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517885.10823177
Y Coordinate
7003520.5523807
Lat Long Location
{"type":"Point","coordinates":[-96.710197,32.868272]}
Unique Key
1332851744
18-00290347
Service Request Number: 18-00290347 • Address: 9689 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00290347
Address
9689 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-22T21:35:00.000
Status
Closed
Created Date
2018-06-13T21:35:00.000
Update Date
2018-06-21T16:26:26.000
Closed Date
2018-06-21T16:26:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2514216.53061272
Y Coordinate
7006353.57477865
Lat Long Location
{"type":"Point","coordinates":[-96.722176,32.876277]}
Unique Key
1332636961
18-00290345
Service Request Number: 18-00290345 • Address: 9639 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00290345
Address
9639 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-22T21:33:11.000
Status
Closed
Created Date
2018-06-13T21:33:11.000
Update Date
2018-06-21T16:25:15.000
Closed Date
2018-06-21T16:25:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2513913.80569375
Y Coordinate
7005935.03188982
Lat Long Location
{"type":"Point","coordinates":[-96.723281,32.875231]}
Unique Key
1332636730
18-00290103
Service Request Number: 18-00290103 • Address: 10324 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00290103
Address
10324 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-06-27T16:44:50.000
Status
Closed
Created Date
2018-06-13T16:44:50.000
Update Date
2018-06-18T14:28:15.000
Closed Date
2018-06-18T14:28:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518516.10261264
Y Coordinate
7003492.05323713
Lat Long Location
{"type":"Point","coordinates":[-96.708388,32.868269]}
Unique Key
1332605995
18-00290065
Service Request Number: 18-00290065 • Address: 9225 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00290065
Address
9225 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-26T16:28:54.000
Status
Closed
Created Date
2018-06-13T16:28:54.000
Update Date
2018-06-14T07:55:23.000
Closed Date
2018-06-14T07:55:21.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2513332.22558363
Y Coordinate
7004940.25953353
Lat Long Location
{"type":"Point","coordinates":[-96.725242,32.872344]}
Unique Key
1332601781
18-00290035
Service Request Number: 18-00290035 • Address: 10320 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00290035
Address
10320 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2018-07-03T16:20:15.000
Status
Closed
Created Date
2018-06-13T16:20:15.000
Update Date
2018-06-20T16:17:44.000
Closed Date
2018-06-20T16:17:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518474.80810209
Y Coordinate
7003491.27793173
Lat Long Location
{"type":"Point","coordinates":[-96.708587,32.868269]}
Unique Key
1332598633
18-00289821
Service Request Number: 18-00289821 • Address: 9432 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00289821
Address
9432 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-12T15:41:30.000
Status
Closed
Created Date
2018-06-13T15:41:30.000
Update Date
2018-07-06T08:31:43.000
Closed Date
2018-07-06T08:31:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2513913.07180161
Y Coordinate
7003647.93868878
Lat Long Location
{"type":"Point","coordinates":[-96.72294,32.869351]}
Unique Key
1332583441
18-00289540
Service Request Number: 18-00289540 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00289540
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-06-27T14:49:54.000
Status
Closed
Created Date
2018-06-13T14:49:54.000
Update Date
2018-06-15T17:13:25.000
Closed Date
2018-06-15T17:13:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.34261707
Y Coordinate
7004000.05797574
Lat Long Location
{"type":"Point","coordinates":[-96.724028,32.869817]}
Unique Key
1332566557
18-00289447
Service Request Number: 18-00289447 • Address: 10120 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00289447
Address
10120 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-12T14:24:17.000
Status
Duplicate (closed)
Created Date
2018-06-13T14:24:17.000
Update Date
2018-08-08T10:38:47.000
Closed Date
2018-08-08T10:38:47.000
Priority
Standard
Method Received Description
Web
X Coordinate
2517546.53911999
Y Coordinate
7003582.76357627
Lat Long Location
{"type":"Point","coordinates":[-96.711079,32.868481]}
Unique Key
1332560459
18-00289251
Service Request Number: 18-00289251 • Address: 9506 FIELDCREST CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00289251
Address
9506 FIELDCREST CT, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-18T13:27:22.000
Status
Closed
Created Date
2018-06-13T13:27:22.000
Update Date
2018-06-18T11:52:36.000
Closed Date
2018-06-18T11:52:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513362.92738236
Y Coordinate
7009386.83663053
Lat Long Location
{"type":"Point","coordinates":[-96.724805,32.884718]}
Unique Key
1332547699
18-00288906
Service Request Number: 18-00288906 • Address: 9618 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00288906
Address
9618 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-22T11:41:11.000
Status
Closed
Created Date
2018-06-13T11:41:11.000
Update Date
2018-06-21T16:58:09.000
Closed Date
2018-06-21T16:58:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514111.12201014
Y Coordinate
7005792.56616453
Lat Long Location
{"type":"Point","coordinates":[-96.722654,32.874662]}
Unique Key
1332525120
18-00288856
Service Request Number: 18-00288856 • Address: 10200 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00288856
Address
10200 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-19T11:26:28.000
Status
Closed
Created Date
2018-06-13T11:26:28.000
Update Date
2018-06-14T07:32:16.000
Closed Date
2018-06-14T07:32:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2517853.758141
Y Coordinate
7003479.98541994
Lat Long Location
{"type":"Point","coordinates":[-96.710633,32.868287]}
Unique Key
1332521535
18-00288563
Service Request Number: 18-00288563 • Address: 10200 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00288563
Address
10200 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-14T10:12:13.000
Status
Closed
Created Date
2018-06-13T10:12:13.000
Update Date
2018-06-13T11:26:29.000
Closed Date
2018-06-13T11:26:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517853.758141
Y Coordinate
7003479.98541994
Lat Long Location
{"type":"Point","coordinates":[-96.710633,32.868287]}
Unique Key
1332501159
18-00288231
Service Request Number: 18-00288231 • Address: 10120 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00288231
Address
10120 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-12T08:50:43.000
Status
Closed
Created Date
2018-06-13T08:50:43.000
Update Date
2018-08-08T10:38:48.000
Closed Date
2018-08-08T10:38:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2517546.53795454
Y Coordinate
7003582.76353552
Lat Long Location
{"type":"Point","coordinates":[-96.711079,32.868481]}
Unique Key
1332478424
18-00287321
Service Request Number: 18-00287321 • Address: 9866 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00287321
Address
9866 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-26T16:27:04.000
Status
Closed
Created Date
2018-06-12T16:27:04.000
Update Date
2018-06-15T17:01:19.000
Closed Date
2018-06-15T16:13:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516196.70646819
Y Coordinate
7006509.6962406
Lat Long Location
{"type":"Point","coordinates":[-96.715422,32.876755]}
Unique Key
1332406848
18-00286747
Service Request Number: 18-00286747 • Address: 9611 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00286747
Address
9611 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-08-15T14:11:21.000
Status
Closed
Created Date
2018-06-12T14:11:21.000
Update Date
2018-07-06T08:19:45.000
Closed Date
2018-07-06T08:19:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2515023.6916653
Y Coordinate
7004443.8475311
Lat Long Location
{"type":"Point","coordinates":[-96.719593,32.870722]}
Unique Key
1332368052
18-00286661
Service Request Number: 18-00286661 • Address: 9829 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00286661
Address
9829 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-06-21T13:43:14.000
Status
Closed
Created Date
2018-06-12T13:43:14.000
Update Date
2018-06-14T10:50:30.000
Closed Date
2018-06-14T10:50:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515986.65871569
Y Coordinate
7002993.44028448
Lat Long Location
{"type":"Point","coordinates":[-96.716581,32.866913]}
Unique Key
1332361795
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